Kaspersky Next EDR Expert Reviews

We use Kaspersky for our cash machines, 200 of which we have around the country. We use it to control the USB ports so nobody can use them without authorization from the owner. 

Currently, we implementing a new use case concerning our response when we get an alert.

In the past year, many banks have seen cases of ATM looting. We wanted to prevent that, which is why we implemented Kaspersky Endpoint Detection and Response. We are a bank and we haven't had any issues like the orders. Kaspersky helped us a lot. It helped up prevent unauthorized USB port usage. 

I would like to integrate Kaspersky with my Log Collector SIEM. Right now that's not possible. 

Kaspersky Endpoint Detection and Response could also introduce a way to make working in teams more accessible. At the same time, it would be interesting to see them explore artificial intelligence solutions. 

I have been using this solution for two years. 

My impression of the stability of this solution is good. We have not had any issues with stability. 

We have not had any performance issues and our board really likes the solution. Our facility and technical support teams use this solution as they manage the cash machines. 

I think they are good and we haven't had any problems with them. We haven't had any critical issues that would have required us to call the US technical support of US; we have only been in touch with local technical support.

We previously used Sophos, Crowdstrike, and Microsoft Defender. The most important reason we transitioned to Kaspersky is the agent that is installed in the end points on the cash machine. The Kaspersky agent is really soft. With the others, we noticed that their agents would stop, so that made a big difference.

We used three or four people to deploy and maintain the solution. 

Our current monthly costs are $1,000. 

You have to be really informed about the process of using this tool before deploying. With our use case with the cash machines, for example, implementing the white list could have been really hard work for us if we had not had previous experience with it.

We are a solution provider and Kaspersky EDR is one of the products that we implement for our customers as part of their overall security.

This is a feature-rich product.

There should be options in the UI to better assist with troubleshooting problems that occur during deployment.

I would like to see a more simplified view of the configuration options.

The technical support team should respond in a more timely manner.

I have two years of experience with this product.

I have not experienced any bugs or glitches while using it.

The technical support is good. I would say that it is not bad and not excellent, but something in between. I have only opened one case with them and it took a long time for them to respond.

I am currently trying to compare Kaspersky with a similar solution by Carbon Black.

In summary, I think that Kaspersky is a good product to use.

I would rate this solution a nine out of ten.

We use the solution to monitor 200-300 equipment. 

Kaspersky Endpoint Detection and Response Expert offers centralized monitoring where we can monitor everything from a single point. I also like its security and network traffic features. 

Kaspersky Endpoint Detection and Response Expert needs to include a traffic interface. 

I have been working with the solution for eight years. 

Kaspersky Endpoint Detection and Response Expert is very stable. 

My company has 200 users for the product. I rate its scalability an eight out of ten. 

The tool's customer support is good. 

Kaspersky Endpoint Detection and Response Expert's installation was easy. 

I rate the product a ten out of ten.