Keeper Reviews

We use this solution to organize and manage information. It is our central repository. It removes individual knowledge bases. It doesn't remove them, but it keeps them in a better place. 

The possibility of assigning information to different groups and individuals has been the most valuable. 

The technical support for this solution could be faster support and improved if they had a better understanding of my questions.

We have been using this solution for three years. 

This is a stable solution.

This is a scalable solution. We have plans to increase its usage within our organization. 

The technical support for this solution could be faster support and improved if they had a better understanding of my questions. I would rate them a two out of five. 

Neutral

The initial setup is straightforward. The deployment took one week. 

I recommend this solution. I would rate it an eight out of ten. 

It increases productivity, makes gathering data online more efficient, and keeps all the information you could possibly need (or want) at your fingertips! A must-have for anyone.

• The interface is easy to use
• Files are easy to organize
• Data syncs across all your devices immediately.

Increased efficiency and client's trust with financial account information and securely let's us store tax accounts and account login information. Having all that information at our fingertips makes working 100% remotely a breeze. No more resetting passwords!!

File organization with folders/subfolders. We save one folder for each client. This allows us to ensure the data security and easy to locate. Changing or updating information is effective to everyone immediately. No more having to inconvenience anyone! 

• I would like the ability to change the theme colors to anything I choose and not be limited to preset themes.
• Adding other preformatted fields that can be added to a record.
• Having a client record or main folder that has other field types available (i.e. contact information, etc.)

I have found zero faults to date. I believe it will be around for years to come 

it fits everyone... every business... PERIOD 

They are really quick and the understand the value if the data they are protecting

No. This is my first one

Setup and implementation was so easy

In house. It allowed for a brief one-on-one Q&As

At least 200% in time saving alone..

The money saved in time alone makes it a no-brainer

Yes. The self destruct feature sold me

I coukd not do my job without this app!

Primarily used to store everything from passwords and logins to credit cards and passports. It contains all the various additional answers to login questions along with PIN numbers. I also use it to store personal things that I frequently need to access such as a listing of medications.

This has greatly freed up what used to be required times in the office to access the various pieces of data and information needed to login to conduct business. No more waiting for a password reset or recovery by an administrator. With Keeper, I can access the information across just about any platform which really makes the product invaluable.

The automatic filling of usernames and passwords by the Keeper browser extensions has been one of my favorite features. 

Another feature is the generator of complex passwords by Keeper. It keeps me safe from being hacked!

I am pretty pleased with the product as is.

There is not much more I would add other than perhaps a category for personal documents or photos of ID cards. I would not want to take away from the functionality of it as it exists today. 

No issues.

No issues.

They are very quick to respond, and they have fixed any issues that I have had.

It is very easy to install and setup.

In-house implementation.

Hard to know, but it has to be several times the expense of the product.

I personally add fields and save contact phone numbers or agency codes which I now can access wherever I am. I used to have to wait until I got to the office to get a password or some key information. It has saved me trips. We have 16 people and we are in 100% agreement regarding the value of this product.

We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad. We can share passwords and when one of us updates a password it changes for everyone. We can verify the security level and have the system randomly assign and store passwords. There is a high level of security protection.

I am very satisfied with the current features. They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature. The information that I need along with the web address and the passwords is often the phone and ext., account number, company codes, etc. There could also be a place to organize critical information like attorney, doctor, CPA, etc. I think this because I see a tremendous advantage to giving my password and sign in to a family member.

An interesting advantage I saw to this product is that if I were no longer here all those passwords are there in one place for my family to find as well as myself. Pre-designed fields would be helpful in organizing critical information. And I like that information in a vault. It would be handy if I had the other there too. All that said there are ways to creatively make this happen with the storage space and adding fields.

no

no

Customer Service:

very good

Technical Support:

I came across this personally and tested it. It was tremendous for us. We had notes, notebooks, and Outlook storing our passwords. Technical people had logins to different functions of our systems and they were the only ones who knew them. Some of us shared passwords for common sites and when we changed a password everyone had to notified sometimes by email (not good), and I would be at home and need a password that was at work or vice versa. We had HIPPA laws and were very concerned about knowing that in any given situation from cleaning people to customers present when we left our desks that this information was secure. I looked no further because this took care of all those issues for a reasonable price. Easy to have, and easy to use.

This was the first we used

not hard at all

There is tremendous benefit to knowing that only people who should be able to access passwords have access. Time savings is enormous because all of our passwords are with us wherever we are.

Yes, do it. The ability to randomly assign passwords that are difficult and to save them eliminates using a common password for all sites. It is great to be able to choose a length that is appropriate for the site you are on by simply sliding a bar to choose the length of the randomly assigned password that works.

For us the two most important features are two-factor authentication and the ability to securely share document passwords (like Excel or Word) amongst specific team members. In the past, we had people writing these passwords down and storing them in an insecure manner. 

Keeper makes it much easier for our employees to keep separate strong passwords for every application and website login. Easy usually equates to compliance. As an example, I have 148 unique strong passwords to applications and websites. There's absolutely no way I would be able to do that without Keeper.

At this point they have completed my list of enhancement requests and I don't have any requests for future versions. Password Policy Compliance is the single biggest area of improvement since we introduced Keeper Enterprise to our employees.

The biggest request we had was regarding the ability to see each user and how many of their passwords complied with Strong, Medium, and Weak standards. They also added some additional info that I find very useful. Here's what it looks like:

We've had no issues with deployment.

It's been a stable solution for us.

We've been able to scale as needed.

I haven't had a need to contact customer support. 

A number of us had already been using the personal version, so moving to Enterprise was a no brainer.

As far as implementing the product -- it was extremely easy and we did it over the course of a week. 

It was done in-house.

I have a significant number of passwords and Keeper helps me manage them all for both work and personal accounts, for me and my whole family. I would be lost without it.

We use keeper to assist in managing our client details, as well as ensuring our business technology is stored securely.

The ability to autofill the login credentials has saved me a lot of time in my day to day computing. As I'm on the computer for 10+ hours every day, it's a life-saver.

I would love it if you didn't have to re-authenticate when you start up a new browser.

I have been using Keeper for three years, if not longer.

Keeper is a stable solution.

It's a scalable product.

I have no issues with technical support.

I didn't use a different solution prior to Keeper, apart from an Excel spreadsheet.

The initial setup is straightforward.

I did not require assistance from the vendor.

It has a positive ROI.

The pricing is available on the vendor's website.

I did not evaluate other options before implementing this one.

Many great features, but these are my fave: Amazing Chrome plug-in; phone and desktop access; roll the dice to create encrypted password; for Android, you have fingerprint sign-on; ability to attach files to any entry; family sharing.

I do a lot of account access to many different systems both at work and in my personal life. Keeper makes my sign-on a simple process. No more writing down passwords in unsafe habits.

Keeper works like a champ as a password manager. Other than that, I cannot provide feedback on improvements.

I've used Keeper for two years now.

No issues on deployment.

No stability issues.

No scalability issues.

Customer service is great. I had an issue with membership and they cleared it up immediately.

Technical support is excellent.

I used Dashlane.

It was an easy setup. It did take a long time to add all my information. Once that was complete, my life got easier.

I think this is well priced.

Before choosing this product, we also evaluated Dashlane. I found Keeper more user-friendly.

• Password Generator
• Ease of use
• Multi-platform
• 24/7 support
• Affordability

It provides a simple way to share new passwords for the various sites we work with; no need to write down passwords in a notebook for safekeeping!

I have not encountered any problems or areas that need improvement at this time.

I have used it for more than five years.

I have not encountered any deployment issues.

I have not encountered any stability issues.

I have not encountered any scalability issues.

Customer service is fantastic. They are very responsive to my needs. You get a response within minutes when there is a concern.

Technical support is also fantastic. They are very responsive to questions.

I have not used any other platform, but have talked to others who use other password managers, and I like the features of Keeper more.

It is very simple to use and set up each password.

An in-house team implemented it.

Keeper pays for itself. It's invaluable to our company.

It's affordable and offers various plans to meet individual needs.

I looked at LastPass.

I use Keeper every day, all day long for personal and business use to store and remember more than 100 passwords for the various websites I work on and manage. My co-workers and I share passwords and keep each other updated on password changes using Keeper. I can seamlessly move from my computer to my phone when on-the-go as well using my Keeper Android App. Generating passwords is simple. You just click the icon to create. I have control over how long Keeper keeps me logged into the computer I am using as well, that way I can change it if I am using a computer that is not my own. I also love that I am able to save additional fields like security questions and notes. Remembering just one password is a must for me!