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reviewer1861374 - PeerSpot reviewer
Sr. Sales Engineer at a tech services company with 11-50 employees
MSP
Has vulnerabilities allowing viruses and malware to proliferate but it does have a rich set of policies
Pros and Cons
  • "This solution has a rich set of policies."
  • "There are a lot of vulnerabilities and viruses and malware can proliferate."

What is our primary use case?

This solution is for credit card protection; credit card numbers, any kind of data storage and data flows from storage to an application, it all goes through DLP filters and policies.

What is most valuable?

This solution has a rich set of policies and provides a level of protection even for removable devices.

What needs improvement?

The challenge now is the ability to have sensors, monitoring, and general security and policies on IOT devices. It's a challenge every time I use it and it's been frustrating. There are a lot of vulnerabilities and people can interrogate devices on a network and proliferate different forms of viruses or malware to infect a lot of things within the whole enterprise.

How was the initial setup?

DLP was a very difficult solution to set up and use. It took an expert with a lot of experience to do that for us. It's very hard to implement across the enterprise with the different faces of where the DLP engines live. One of the challenges was that we weren't setting a generic policy, we have many different levels we're dealing with. It touches so many different things that it takes an army to maintain.

Buyer's Guide
McAfee Total Protection for Data Loss Prevention
June 2025
Learn what your peers think about McAfee Total Protection for Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

The solution is license based and is expensive. Every user, device, file, everything is licensed. There are many layers to licensing costs. It takes a lot of expertise and a lot of work to set that up across the enterprise.

Which other solutions did I evaluate?

ManTech was a better solution than McAfee but then it was bought out and that sometimes means that development isn't complete and feature richness is lacking. There is a tendency to move backward in capabilities. When it comes to McAfee, DLP works flawlessly while other parts struggle. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1598412 - PeerSpot reviewer
Management Executive at a security firm with 11-50 employees
Real User
Good compliance management but the support is lacking and the effectiveness needs to be improved
Pros and Cons
  • "You can manage your compliance in line with legislation such as GDPR and POPIA."
  • "Our client is not very happy with the lack of support, the skills, and the effectiveness of the tool."

What is our primary use case?

We are a consulting house for various clients. We provide consultancy to our clients in terms of which product they should use based on their requirements and environment.

Our clients use this solution for DLP. They are using it for the basis of endpoint protection, prevention of malware infection, detection, and management of the endpoint.

The client has not fully utilized the DLP because they have not done the data classification well enough to actually get the full value of the DLP solution.

What is most valuable?

If a DLP is implemented correctly, the value is that you can address the human error issues. You can manage your compliance in line with legislation such as GDPR and POPIA. 

The value proposition is great if it is implemented correctly.

What needs improvement?

If you do not have a team that is supporting your DLP implementation, there may be a challenge, which is a concern.

The support in South Africa should have more knowledgeable and professional McAfee resources.

Our client is not very happy with the lack of support, the skills, and the effectiveness of the tool.

For how long have I used the solution?

Our client has been using McAfee Total Protection for Data Loss Prevention for three years.

What do I think about the stability of the solution?

It works and is stable if it is implemented correctly.

What do I think about the scalability of the solution?

It is a scalable solution. We have two customers who are using it and one who will be moving onto another solution. They are considering Cynet or CrowStrike.

How are customer service and technical support?

The support in South Africa could be much better.

Which solution did I use previously and why did I switch?

I was the chief information security officer at one of the largest banks in Africa. I have used all of the products including McAfee DLP, McAfee Endpoint, and Forcepoint DLP as well.

How was the initial setup?

I wasn't involved in the implementation for this client in particular. 

My experience with McAfee from a vendor perspective is if you have the right skills, it can be deployed quite easily. The only challenge is it uses a lot of hardware.

The time it takes for deployment depends on the variety of clients. Some clients have 1,000 users, so it's quite easy. 

The actual deployment before rollout to all of your users is not long. It takes approximately two weeks.

The number of people required to maintain this solution depends on the scale of the project, the customer itself, and the number of users. There is a lot of awareness that needs to go into DLP and Endpoint DLP to train the user.

What about the implementation team?

We utilized specialists to implement it for us because we are not a vendor. 

We are vendor agnostic. We advise our clients, and then we get professional people like McAfee Professional Service to install it. We wouldn't get involved in it.

We use integrators.

What's my experience with pricing, setup cost, and licensing?

If the client purchases the entire suite of McAfee Endpoint, the license is included.

Which other solutions did I evaluate?

We evaluated Cynet and CrowdStrike in comparison to McAfee. Our client wants to find an alternative to McAfee Endpoint Security.

What other advice do I have?

We are purely consultants. We do not get involved primarily with the implementation. 

What we do is advise clients. For example, we are doing a lot of work for Coca-Cola and we advise them on how to configure.

It doesn't matter whether you're using Defender, or whether you are using MCAS as a cloud solution, we help you configure according to the standard that is applicable, whether it's a legislative standard or an internal policy. 

We ensure that the necessary implementation and configuration settings are aligned. Then we give it back to the technical integrators to implement according to the standard that we have set. That is the level of involvement we have. We don't do the implementation, but we advise on how the implementation should be done in line with the internal policy or the legislation.

I would not recommend this solution to others. I think there are better products available at the moment.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
McAfee Total Protection for Data Loss Prevention
June 2025
Learn what your peers think about McAfee Total Protection for Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Chief Information Security Officer at Romsons
Real User
Needs better EDR systems, the DLP isn't strong, and needs better customer service
Pros and Cons
  • "The ability to block all USBs from the McAfee portal has been great."
  • "The solution needs to be a one-stop protection shop. And yet, the DLP isn't strong. Anyone can break it quite easily."

What is our primary use case?

We primarily use the solution for the restriction of Androids. It's for virus protection and for data loss prevention. I'm able to install the agent and forcefully upgrade all the agents in one console from EPU, hence we can protect some runners from the whole archive. I'm able to protect viruses from accessing the website. 

What is most valuable?

The ability to block all USBs from the McAfee portal has been great. 

There aren't too many good things I could say about the solution at this point, however. It really hasn't been working the way it should for us.

What needs improvement?

We're not very satisfied with the solution. There are some bugs on it that we've been having to deal with. Due to this fact, we've been looking for other options.

McAfee in India really isn't working the way it should right now.

The solution needs to improve its EDR systems.

The solution needs to be a one-stop protection shop. And yet, the DLP isn't strong. Anyone can break it quite easily.

The solution takes up a lot of hardware space and uses too much RAM and CPU. It sucks up our resources due to multiple processes. 

The processing time is too low. Each and every interval should receive a vulnerability scan, and yet McAfee can't seem to do this. On top f that there are bugs within it that make checking vulnerabilities a problem.

Customer support is terrible. Compliance is also very bad.

For how long have I used the solution?

We've been using this solution for about three years.

What do I think about the stability of the solution?

The stability is okay. If we were to rate it out of five, I'd give it a three. It's not the worst, however, it could be better. It offers a moderate amount of stability.

What do I think about the scalability of the solution?

I'm not happy with the solution's ability to scale. If you have multiple files, the problem is McAfee also has multiple files, and, when the user is in working mode, suddenly the solution will start scanning without first asking the users and without showing the amount of time it will take. Suddenly your CPU and RAM take a dive. It affects everything. It might be a bug when you upgrade the solution. It's possible that it's not upgrading correctly or not connecting appropriately.

We have about 500 people using the solution currently.

How are customer service and technical support?

Technical support has not been helpful for us. We tried to reach out during the implementation process and were given a run-around. We realized afterward we needed to go through a vendor. McAfee won't help us directly. Except that, from day one, no one could help us or answer our questions.

With most companies, technical support is amazing. That's not true in this case. FortiGate, for example, has great customer service.

Which solution did I use previously and why did I switch?

We're looking at a different solution right now, as this one isn't working for us. We're currently using it, however, very soon we'll implement a different solution instead of this one.

How was the initial setup?

The initial setup is complex, and on top of that, when you try to reach out for help and try the customer support number, they tell you that you are calling the wrong place and redirect you somewhere else instead of helping you. You need to go through a vendor to get any help, and they have to go to McAfee on your behalf.

In terms of maintenance, many other antivirus companies have software that provides maintenance. If you're going for the on-premises solution, maybe a server requires maintenance every six months or one year and there is usually a printed maintenance checklist. It's an offline process. However, no one can sort out this process on my team. On top of that, if you are going to increase the volume, you will need to upgrade and it is another platform that you have to buy and that will require maintenance.

What's my experience with pricing, setup cost, and licensing?

The pricing is kind of expensive. There are other options out there that work better for the price.

Which other solutions did I evaluate?

With the bugs we're dealing with on this solution, we're looking for other options. We've looked at Cloud Security Intel and Trend Micro, for example. We've also been looking at one of EI Intelligence's early response DLP.

What other advice do I have?

We're just customers. We don't have a relationship with McAfee.

We're using the most up to date version of the solution. The EP is version 6.0.0.197 and the host edition is 8.0. The DLP endpoint version is 11.4.0.452.

I would never recommend this solution to other organizations. I'd rate it four out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at xconsult
Real User
Offers good control over external devices, but it is complex to set up and configure, and the interface needs to be simplified
Pros and Cons
  • "The most valuable feature is the ability to control access to USB drives and other external devices."
  • "There needs to be support for blocking the sending of files by email because even if you block or remove an external disk, the files are not protected."

What is our primary use case?

We are a consulting firm and this is one of the solutions that we implement for our clients.

Our customers primarily use it to protect local files that they are saving to external devices.

What is most valuable?

The most valuable feature is the ability to control access to USB drives and other external devices.

What needs improvement?

The interface is very complicated to use and it is easy to forget how it works.

There needs to be support for blocking the sending of files by email because even if you block or remove an external disk, the files are not protected. As long as the files can still be sent via email, it is useless to protect them from being copied to an external drive.

For how long have I used the solution?

I have been working with this McAfee data protection product for more than two years.

What do I think about the scalability of the solution?

Scalability is not really applicable because it is only dealing with an endpoint device. There is no impact on scalability.

How are customer service and technical support?

I have not been in contact with McAfee's technical support.

Which solution did I use previously and why did I switch?

Symantec has a similar solution available.

How was the initial setup?

The initial setup is complex. The configuration requires that many points have to be considered before it can be done properly.

What's my experience with pricing, setup cost, and licensing?

The price is high for this type of product.

What other advice do I have?

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1263828 - PeerSpot reviewer
CEO/IT Manager at rahaco
Real User
It is easy to recommend this product as a solid product for clients seeking a security solution
Pros and Cons
  • "The product provides us with an excellent, dependable solution to recommend to clients for their security needs."
  • "The product uses a lot of resources and because of this it is not always a good solution for every situation."

What is our primary use case?

We are a solutions provider. We make recommendations to people and companies concerning virtualization solutions, server solutions, file sharing and things of this nature. So we also need to protect servers or client machines or PCs and so often we need to recommend the purchase of some antivirus solutions. McAfee is one of the solutions we use in our recommendations.  

How has it helped my organization?

It provides us with an excellent solution to recommend to clients for security.  

What is most valuable?

One of the most valuable things for us about this product is that we needed some solution that can be used in desktop virtualization. We are not using the antivirus program in common ways. We use antivirus in desktop virtualization.  

The most important solution for us is protecting the virtual machines that we host on our servers. We need security protection for our clients and server solutions, security protection for virtual desktop solutions and security for the cloud-based system solutions. We work in all of these fields.  

What needs improvement?

One thing that would help us is if the McAfee agent that we install on virtual machines became lighter. It is a bit heavy for installation on virtual machines and it uses too much in the way of resources. It takes a lot of the CPU, the RAM, and other resources in comparison to some other application like Kaspersky. Kaspersky Security Solution is a lighter solution than McAfee. McAfee is a little heavy for many installations and does not work for all clients and situations.  

It would also be good if the McAfee solution contained specialized features just for the virtual desktop. Some brands of security solutions already have this type of feature which makes it easier to use them for desktop virtualization. I can not find that currently in the McAfee product.  

For how long have I used the solution?

We have been using this product for about 10 years for some internal solutions and for our clients.  

What do I think about the stability of the solution?

Of course, a product like this has to be designed to be stable. The whole point of McAfee is to be a stable, dependable solution for total security.  

What do I think about the scalability of the solution?

In our experience, the product is easy to scale both on server and desktop visualization.  

The number of clients we have using McAfee Total Protection for data within our company and within our client deployments is hard to say in total. We have lots of clients in various territories. We work in five countries in the Middle East. So I don't know the exact number of users, but I know there are more than 1,000 SMBs, or small to medium businesses, that we have deployed for.  

The users at each site are IT Managers, IT Admin, Security Admins or some type of IT expert for the administration.  

Which solution did I use previously and why did I switch?

I have previous and current experience in usage of some other security applications like McAfee, like Kaspersky, like BitDefender, and like SOPHOS. So I have experience with a lot of these kinds of products and know which to recommend for particular purposes in deployments. We use McAfee because it fits certain client needs but we still sometimes use other solutions for other clients. Everyone is not the same.  

We also have our own security solutions and we do not use only third-party applications in our company. We have an ISMS (information security management system) that we customize for what we need it to do.  

How was the initial setup?

For the Data Security product, McAfee is easy to install and it is easy to use. This is not the setup and usability that are part of the problem when it comes to this product.  

What about the implementation team?

We do our own implementations.  

Which other solutions did I evaluate?

I did consider other options from the other vendors I've worked with before. I had kind of a friendly connection with the BitDefender company, for example. But when it comes down to making a choice for clients I have to tell them that the application is the heaviest security program. It uses the most resources of any of the products I know well, so it was not really a good solution for us to recommend. Their solution uses more resources than even McAfee. 

What other advice do I have?

Advice that I would give to others looking into implementing this solution is the same as when our customers ask us for any kind of security solution. We almost always recommended that they go with McAfee. McAfee is a great choice for most cases.  

On a scale from one to ten where one is the worst and ten is the best, I would rate McAfee Total Protection for Data as a nine out of ten. It is very good except for the resource drain.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT consultant at Asuransi Ramayana
Real User
Top 10
Provides good protection for our data

What is our primary use case?

We use the solution for data.

What is most valuable?

The solution is simple with simple settings. It provides good protection for our data.

What needs improvement?

The product’s pricing could be cheaper.

For how long have I used the solution?

I have been using McAfee Total Protection for Data Loss Prevention for five years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is easy to scale.

Around 3000 users are using the solution.

I rate the solution’s scalability a nine out of ten.

How was the initial setup?

The initial setup is simple and quick, but the configuration is complex. We have to put documents and other pieces which cannot be sent to an outside company.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vivek Sathaye - PeerSpot reviewer
Director at Benelec
Real User
Scales well, reliable, but difficult to manage
Pros and Cons
  • "The stability of the solution can be good. However, the configuration takes a long time for it to be done properly."
  • "When this solution is used it requires a lot of administration because the users can have difficulties using it and require assistance. The administrators are continuously modifying the policies for the users. Technical support will be used frequently."

What needs improvement?

When this solution is used it requires a lot of administration because the users can have difficulties using it and require assistance. The administrators are continuously modifying the policies for the users. Technical support will be used frequently.

For how long have I used the solution?

I have been using McAfee Total Protection for Data Loss Prevention for a few years. 

What do I think about the stability of the solution?

The stability of the solution can be good. However, the configuration takes a long time for it to be done properly.

What do I think about the scalability of the solution?

We have approximately three customers using this solution.

McAfee Total Protection for Data Loss Prevention is scalable.

How are customer service and support?

The support from McAfee Total Protection for Data Loss Prevention could improve.

How was the initial setup?

The initial setup of McAfee Total Protection for Data Loss Prevention is complex. The configuration can be complex. For example, configuring the policies and filters.

What about the implementation team?

Our team did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could improve, it is expensive. We typically sell one and three-year licenses.

What other advice do I have?

The amount of staff needed for maintenance depends on the size of the company.

I rate McAfee Total Protection for Data Loss Prevention a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Kamal Abdelrahman - PeerSpot reviewer
Country Manager at Magarah
Real User
Plenty of features, reliable, but should add artificial intelligence
Pros and Cons
  • "The overall features of McAfee Total Protection for Data Loss Prevention are very good."
  • "McAfee Total Protection for Data Loss Prevention could improve by having artificial intelligence."

What is our primary use case?

McAfee Total Protection Data Loss Prevention is used for protection for endpoints and specifically for DLP.

What is most valuable?

The overall features of McAfee Total Protection for Data Loss Prevention are very good.

What needs improvement?

McAfee Total Protection for Data Loss Prevention could improve by having artificial intelligence.

For how long have I used the solution?

I have been using McAfee Total Protection for Data Loss Prevention for approximately three years.

What do I think about the stability of the solution?

McAfee Total Protection for Data Loss Prevention is stable.

What do I think about the scalability of the solution?

We have approximately five customers using this solution.

The solution is scalable.

How are customer service and support?

In general the technical is average. Not great but not bad.

How was the initial setup?

The implementation of the solution is complex. Based on the architecture, it should integrate with different solutions. The full implementation took approximately one month.

What about the implementation team?

We have two engineers that do the maintenance and support of this solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use this solution.

What other advice do I have?

I rate McAfee Total Protection for Data Loss Prevention a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free McAfee Total Protection for Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Product Categories
Data Loss Prevention (DLP)
Buyer's Guide
Download our free McAfee Total Protection for Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.