We utilize various Azure services such as Azure SQL, Azure Cosmos DB, Azure Data Factory, Azure Storage, and Azure Key Vault to build our data platform.
Data engineer at Inicon S.r.l.
A comprehensive environment for implementing a data platform
Pros and Cons
- "The solution provides multiple well integrated services which happen to work together seamlessly and provide flexibility and scalability for use cases all around the industry."
- "The cost calculation for the services can be an unclear aspect which makes it difficult to estimate the expenses incurred accurately."
What is our primary use case?
What is most valuable?
One of the features that I really like about Azure is its comprehensive environment for implementing a data platform. The solution provides multiple well integrated services which happen to work together seamlessly and provides flexibility and scale ability for use cases all around the industry.
I also like the Key Vault and Azure Active Directory which I use as essential services to manage user authentication and authorisation for various data sets within the platform.
What needs improvement?
There are some minor aspects which require improvement but they are very technical for an explanation. For example, the cost calculation for the services can be an unclear aspect which makes it difficult to estimate the expenses incurred accurately. Therefore, it will be beneficial to have it more transparent and apply your user-friendly cost estimation process to help users plan their budgets in a more efficient manner.
For how long have I used the solution?
I have been using Microsoft Azure for the past 5 to 6 years.
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What do I think about the stability of the solution?
I would rate it 9 out of 10 since it is stable but can get better.
What do I think about the scalability of the solution?
I would rate the scalability 8 out of 10. The number of users on a platform is high but we do not have active engagement from all the users all the time. We have over 100 users but not all of them interact with the platform regularly. Keeping it aside, our main focus still remains on building data platforms which cater to different needs.
How are customer service and support?
I have mixed feelings about Microsoft's technical support. While they do try to assist most of the time, I believe there's room for improvement.
How would you rate customer service and support?
Neutral
How was the initial setup?
As a data engineer, I mainly use these services rather than being involved in their implementation.
What other advice do I have?
I would recommend Azure since it offers a variety of features and services which work together. This is quite rare in other platforms because they are not scalable. These features have helped us to promote our growth without any major challenges. The wide range of services make it a valuable option for implementing a data platform. However it is really difficult to quantify its value numerically. Different companies can Paradise different factors such as scalability, cost, or support which makes it different for each company.
It is important to keep in mind that there are also challenges such as the complex nature of estimating costs and no realistic expectations of savings due to the presence of hidden costs. Azure is an efficient solution but it requires improvement in terms of stability, support and pricing.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer

Business Analyst at AA New Zealand
Helpful support, robust encryption, and exceptional scalability
Pros and Cons
- "The robust encryption services increase the confidence of tech users."
- "The pricing criteria can be improved with broken-down terms that can be understood easily."
What is our primary use case?
Microsoft Azure has enabled the organization to set up efficient cloud infrastructure at cost-friendly rates.
It has a DR backup system that keeps data under safe storage for future recovery in case of any disaster. The Azure virtual machine has been the game changer in the implementation of reliable cloud computing services.
It allows quick connection and can successfully integrate with cloud applications to enhance better workflows. It integrates Web Application Firewall which has firm security features for monitoring data flow and can easily prevent SQL injection in web apps.
The URL-based routing system enhances precise routing protocol based on authorized ERL paths.
How has it helped my organization?
The platform has stabilized the enterprise backend servers with session affinities that enhance reliable feedback to client requests.
The dynamic data management system has prevented various ransomware attacks that could lead to data loss. Azure keeps our data programs under 24/7 surveillance to ensure no critical errors can affect the entire workflow.
The seamless integrations enhance excellent services from Microsoft Azure. We have fully complied with international data policies from the set of data models that are authorized by Zure.
What is most valuable?
Azure storage has exceptional scalability that gives the organization expandable space for storing data under secure cloud servers. The user-friendly interface enhances quick setup procedures and efficient task management, saving time and resources.
The robust encryption services increase the confidence of tech users. The drag-and-drop features save time from the low code environment.
Azure SQL Database has a serverless database that can integrate easily with APIs. Azure disk storage has multiple user cases that enable each team to select size and performance based on user requirements.
What needs improvement?
The pricing criteria can be improved with broken-down terms that can be understood easily.
There are rare cases of time-consuming technical issues. The Azure team can devise efficient and streamlined procedures for dealing with critical technicalities that can affect workflows.
Integrating the system with third-party platforms not connected to the Microsoft system is not easy.
Maintenance is sometimes hectic due to poor cloud and on-premise server integrations.
The overall performance has been excellent, and I can recommend Microsoft Azure to other enterprises.
For how long have I used the solution?
I've used the solution for two years.
What do I think about the stability of the solution?
It is highly scalable.
What do I think about the scalability of the solution?
I am impressed by the storage services and security configurations.
How are customer service and support?
The support team offers reliable services.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any alternative product.
How was the initial setup?
The setup was straightforward.
What about the implementation team?
Implementation took place through the vendor team.
What was our ROI?
We've witnessed an ROI of 55%.
What's my experience with pricing, setup cost, and licensing?
The setup procedure was simple and the cost is relatively friendly.
Which other solutions did I evaluate?
I have not evaluated any other platforms.
What other advice do I have?
I am impressed by the performance.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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August 2025

Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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A cloud solution that helps with task management
Pros and Cons
- "The product is a cloud solution."
- "Microsoft Azure needs to improve its user interface. New developers and teams have difficulty understanding its lifecycle."
What is our primary use case?
We use Microsoft Azure for task management.
What is most valuable?
The product is a cloud solution.
What needs improvement?
Microsoft Azure needs to improve its user interface. New developers and teams have difficulty understanding its lifecycle.
For how long have I used the solution?
I have been working with the product for 12 years.
What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
Microsoft Azure is very scalable, and I rate it a ten out of ten. My company has 15 users.
How are customer service and support?
Microsoft's tech support is awful.
Which solution did I use previously and why did I switch?
I used Jira before Microsoft Azure.
How was the initial setup?
I rate the product's deployment an eight out of ten. It can be completed in a few hours.
What about the implementation team?
Our DevOps engineers manage the installation.
What other advice do I have?
It's a positive experience for every development team to use Microsoft Azure, especially when working with Microsoft products. However, if working with open-source solutions like PHP or Google programming languages, opting for other cloud solutions such as Google Cloud or AWS is recommended. These platforms are considered more suitable for open-source solutions compared to Microsoft Azure. I rate the product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at Fortinet
Easy to implement and suitable for medium and enterprise businesses
Pros and Cons
- "I like the ease of implementation."
- "Azure's security and compliance tools are not enough."
What is our primary use case?
I integrate our technologies into Azure. I just deploy, do some tests and POC for Azure. A recent project leveraged Azure's analytics services, it was related to Security Hub and Azure B1.
I support customers with their Azure implementations to better understand Azure architecture and how to integrate our technologies.
What is most valuable?
I like the ease of implementation and development and how quickly everything is ready.
What needs improvement?
Azure's security and compliance tools are not enough, and that's why other technologies like Fortinet would be much more recommended than the native ones.
Security, for sure, is an area of improvement.
For how long have I used the solution?
I have been working with it for three years now.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. Our customers are medium and enterprise businesses.
How was the initial setup?
I would rate my experience with the initial setup a ten out of ten, where one is difficult, and ten is easy.
It's cloud-based, both public and private.
The deployment can take a few days. I deploy it in the customer's premises, in their private or public cloud account.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a six out of ten, where one is cheap, and ten is expensive. It's in line with other public cloud providers.
What other advice do I have?
I would recommend it because it's easy to implement. But it always depends on the customer's needs. If their specific needs match with going towards the public cloud, then Azure would be one of my main recommendations.
Overall, I would rate it a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Lead PO, Consultant at a financial services firm with 10,001+ employees
Covers all aspects of work and provides a single pane of glass view
Pros and Cons
- "Microsoft Azure covers all aspects, and having a single pane of glass becomes easier."
- "Microsoft Azure's design language is a little too basic."
What is our primary use case?
Our use cases for Microsoft Azure are financial-related.
What is most valuable?
Microsoft Azure covers all aspects, and having a single pane of glass becomes easier.
What needs improvement?
Microsoft Azure's design language is a little too basic. I would prefer Jira over Azure Boards. While Azure Boards offer quite a lot of customization possibilities, they also have their own limitations.
For how long have I used the solution?
I have been using Microsoft Azure for more than a year.
What do I think about the stability of the solution?
Microsoft Azure is a stable solution.
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Microsoft Azure is quite a scalable solution. More than 5,000 users are using the solution in our organization.
I rate the solution’s scalability an eight to nine out of ten.
Which solution did I use previously and why did I switch?
I have previously worked with AWS and Jira.
How was the initial setup?
We didn’t face any challenges with the solution’s initial setup.
What about the implementation team?
The solution's deployment time takes less than hours. We continuously keep doing it. We have releases every week, and our pipeline keeps running. We update the product every week.
What other advice do I have?
One or two engineers are involved in the solution's maintenance. Microsoft Azure has positively affected our operational expenses and revenue growth, which is why we switched from Amazon to Microsoft Azure.
I would recommend Microsoft Azure to other users. I can use Azure Boards to do brainstorming. Microsoft Azure covers all aspects, and having a single pane of glass becomes easier.
Overall, I rate the solution an eight to nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A cloud solution to host applications and ERP
Pros and Cons
- "One advantage of using Azure is that clients can start with a low-cost entry in terms of hardware and scale as their business and user base grows. They don't need to allocate a large budget for infrastructure upfront."
- "The solution should be more intuitive and provide better support. We often do not receive frequent updates or comprehensive support, even as partners."
What is our primary use case?
We use Microsoft Azure to host our applications. It is for the software development department. We also use it to host our internally developed application, ERP, and manufacturing execution applications for our clients. We use the data center in Singapore, as we are based in Malaysia, and our clients access it from the region encompassing Malaysia, Singapore, Cambodia, and Vietnam.
We create tenants for each of our clients where we deploy our applications. Clients or users access these applications from their respective tenants. We also train our clients to monitor the resources their tenants consume. This empowers them to adjust resources according to their needs, enabling them to manage these tasks independently.
How has it helped my organization?
During the pandemic, some clients faced issues because they were hosting their applications on-premises. The transition to remote work took some time for them. There was no impact on their operations for clients already on Microsoft Azure Cloud.
Clients continued to support Azure because, before the pandemic, they were hesitant about moving entirely to the cloud. They wanted a hybrid of both cloud and on-premises solutions. However, after the pandemic, many eventually migrated fully to the cloud.
What is most valuable?
We focus on applications hosted on Azure and use the Power Platform. We leverage Azure to set up tenants and dynamics within the platform.
What needs improvement?
The solution should be more intuitive and provide better support. We often do not receive frequent updates or comprehensive support, even as partners. Additionally, we are exploring the AI functionality within Azure. We are looking to collaborate with Microsoft to activate AI features in Azure to fulfill AI-related tasks requested by our clients.
For how long have I used the solution?
I have been using Microsoft Azure for more than five years.
What do I think about the stability of the solution?
The product is stable. We have not encountered any security threats or issues during our five years of using Azure.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
One advantage of using Azure is that clients can start with a low-cost entry in terms of hardware and scale as their business and user base grows. They don't need to allocate a large budget for infrastructure upfront. Additionally, it offers progressive scalability.
Around 200 users are using this solution.
I rate the solution's scalability a nine out of ten.
How are customer service and support?
Customer support is very responsive. They are unable to resolve our issues. When we encounter technical problems and seek assistance, they can help us on a surface level. Many times, you may have to investigate and troubleshoot.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a seven out of ten, where one is expensive and ten is cheap.
What other advice do I have?
We've been leveraging Microsoft products on the Microsoft platform for the past 20 years. We are dedicated to Microsoft products and platforms.
We no longer need someone to take care of the physical servers on our end. Many server administrations have been drastically reduced.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Group Data Architect at Arrow Global Ltd
Makes it easy to spin up new environments and develop new technologies
Pros and Cons
- "The product makes it easy to spin up new environments and develop new technologies."
What is our primary use case?
My organization's entire infrastructure is cloud-based, so everything we have happens in Azure.
How has it helped my organization?
The product makes it easy to spin up new environments and develop new technologies.
What is most valuable?
The product’s flexibility is its best feature. We are not tied to particular machines. We can upgrade servers, downgrade servers, add storage, and take storage away with a flick of a switch. Microsoft constantly adds new features.
For how long have I used the solution?
I have been using the solution for five years. I am using the latest version.
What do I think about the stability of the solution?
I rate the product’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability a ten out of ten.
Which solution did I use previously and why did I switch?
We were using a private cloud before.
How was the initial setup?
I rate the ease of setup an eight or nine out of ten. The deployment took about three months.
What about the implementation team?
We used a service provider for the deployment of the solution. They handled most of it. Four in-house people were involved in the deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a five or six out of ten.
What other advice do I have?
I really like the solution. Overall, I rate the tool a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Personal Banker at HDFC Bank
An easy and robust solution that provides good performance and support
Pros and Cons
- "Microsoft Azure provides good performance and support."
- "The solution’s stability could be improved."
What is our primary use case?
I use Microsoft Azure to prepare a design document for the security implementation concerning Azure.
What is most valuable?
Compared to earlier technology, Microsoft Azure is very easy and robust and has features like scaling. Microsoft Azure provides good performance and support.
What needs improvement?
The solution’s stability could be improved.
For how long have I used the solution?
I have been using Microsoft Azure for eight years.
What do I think about the stability of the solution?
Microsoft Azure is a very stable solution.
I rate Microsoft Azure a nine out of ten for stability.
What do I think about the scalability of the solution?
Microsoft Azure is a scalable solution.
How are customer service and support?
The solution's technical support is good. The technical support team dedicates time to us, and we don't face any challenges with them.
How was the initial setup?
The solution’s initial setup is clear and easy.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure is a cost-effective solution where you use it as per your requirement and pay for it.
What other advice do I have?
Microsoft Azure is a cloud-based solution.
I would recommend Microsoft Azure to other users. The solution's availability is vast. Centers in India have regulatory requirements to keep the data within India, and Microsoft Azure helps us mitigate those regulatory requirements. The solution's support is very good, and it helps meet the business requirements.
Overall, I rate Microsoft Azure an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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