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Client Relationship Manager at Infomag
Real User
Top 10
Mar 18, 2024
A cloud solution to host applications and ERP
Pros and Cons
  • "One advantage of using Azure is that clients can start with a low-cost entry in terms of hardware and scale as their business and user base grows. They don't need to allocate a large budget for infrastructure upfront."
  • "The solution should be more intuitive and provide better support. We often do not receive frequent updates or comprehensive support, even as partners."

What is our primary use case?

We use Microsoft Azure to host our applications. It is for the software development department. We also use it to host our internally developed application, ERP, and manufacturing execution applications for our clients. We use the data center in Singapore, as we are based in Malaysia, and our clients access it from the region encompassing Malaysia, Singapore, Cambodia, and Vietnam.

We create tenants for each of our clients where we deploy our applications. Clients or users access these applications from their respective tenants. We also train our clients to monitor the resources their tenants consume. This empowers them to adjust resources according to their needs, enabling them to manage these tasks independently.

How has it helped my organization?

During the pandemic, some clients faced issues because they were hosting their applications on-premises. The transition to remote work took some time for them. There was no impact on their operations for clients already on Microsoft Azure Cloud.

Clients continued to support Azure because, before the pandemic, they were hesitant about moving entirely to the cloud. They wanted a hybrid of both cloud and on-premises solutions. However, after the pandemic, many eventually migrated fully to the cloud.

What is most valuable?

We focus on applications hosted on Azure and use the Power Platform. We leverage Azure to set up tenants and dynamics within the platform.

What needs improvement?

The solution should be more intuitive and provide better support. We often do not receive frequent updates or comprehensive support, even as partners. Additionally, we are exploring the AI functionality within Azure. We are looking to collaborate with Microsoft to activate AI features in Azure to fulfill AI-related tasks requested by our clients.

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Microsoft Azure
March 2026
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For how long have I used the solution?

I have been using Microsoft Azure for more than five years.

What do I think about the stability of the solution?

The product is stable. We have not encountered any security threats or issues during our five years of using Azure.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

One advantage of using Azure is that clients can start with a low-cost entry in terms of hardware and scale as their business and user base grows. They don't need to allocate a large budget for infrastructure upfront. Additionally, it offers progressive scalability.

Around 200 users are using this solution.

I rate the solution's scalability a nine out of ten.

How are customer service and support?

Customer support is very responsive. They are unable to resolve our issues. When we encounter technical problems and seek assistance, they can help us on a surface level. Many times, you may have to investigate and troubleshoot.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a seven out of ten, where one is expensive and ten is cheap.

What other advice do I have?

We've been leveraging Microsoft products on the Microsoft platform for the past 20 years. We are dedicated to Microsoft products and platforms.

We no longer need someone to take care of the physical servers on our end. Many server administrations have been drastically reduced.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Paul_Anderson - PeerSpot reviewer
Group Data Architect at Arrow Global Ltd
Real User
Jan 18, 2024
Makes it easy to spin up new environments and develop new technologies
Pros and Cons
  • "The product makes it easy to spin up new environments and develop new technologies."

    What is our primary use case?

    My organization's entire infrastructure is cloud-based, so everything we have happens in Azure.

    How has it helped my organization?

    The product makes it easy to spin up new environments and develop new technologies.

    What is most valuable?

    The product’s flexibility is its best feature. We are not tied to particular machines. We can upgrade servers, downgrade servers, add storage, and take storage away with a flick of a switch. Microsoft constantly adds new features.

    For how long have I used the solution?

    I have been using the solution for five years. I am using the latest version.

    What do I think about the stability of the solution?

    I rate the product’s stability a ten out of ten.

    What do I think about the scalability of the solution?

    I rate the product’s scalability a ten out of ten.

    Which solution did I use previously and why did I switch?

    We were using a private cloud before.

    How was the initial setup?

    I rate the ease of setup an eight or nine out of ten. The deployment took about three months.

    What about the implementation team?

    We used a service provider for the deployment of the solution. They handled most of it. Four in-house people were involved in the deployment.

    What's my experience with pricing, setup cost, and licensing?

    I rate the pricing a five or six out of ten.

    What other advice do I have?

    I really like the solution. Overall, I rate the tool a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Microsoft Azure
    March 2026
    Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
    884,933 professionals have used our research since 2012.
    Amey Darekar - PeerSpot reviewer
    Personal Banker at HDFC Bank
    Real User
    Top 5Leaderboard
    Jan 17, 2024
    An easy and robust solution that provides good performance and support
    Pros and Cons
    • "Microsoft Azure provides good performance and support."
    • "The solution’s stability could be improved."

    What is our primary use case?

    I use Microsoft Azure to prepare a design document for the security implementation concerning Azure.

    What is most valuable?

    Compared to earlier technology, Microsoft Azure is very easy and robust and has features like scaling. Microsoft Azure provides good performance and support.

    What needs improvement?

    The solution’s stability could be improved.

    For how long have I used the solution?

    I have been using Microsoft Azure for eight years.

    What do I think about the stability of the solution?

    Microsoft Azure is a very stable solution.

    I rate Microsoft Azure a nine out of ten for stability.

    What do I think about the scalability of the solution?

    Microsoft Azure is a scalable solution.

    How are customer service and support?

    The solution's technical support is good. The technical support team dedicates time to us, and we don't face any challenges with them.

    How was the initial setup?

    The solution’s initial setup is clear and easy.

    What's my experience with pricing, setup cost, and licensing?

    Microsoft Azure is a cost-effective solution where you use it as per your requirement and pay for it.

    What other advice do I have?

    Microsoft Azure is a cloud-based solution.

    I would recommend Microsoft Azure to other users. The solution's availability is vast. Centers in India have regulatory requirements to keep the data within India, and Microsoft Azure helps us mitigate those regulatory requirements. The solution's support is very good, and it helps meet the business requirements.

    Overall, I rate Microsoft Azure an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Roymell Santos - PeerSpot reviewer
    ICT Officer at Intelligent Skincareinc Inc.
    Real User
    Top 5Leaderboard
    Jul 30, 2024
    Used to manage and secure users' email, but the initial setup is a bit complex
    Pros and Cons
    • "We use the solution to manage and secure my users' email for the Active Directory."
    • "The solution’s initial setup is a bit complex."

    What is most valuable?

    We use the solution to manage and secure my users' email for the Active Directory.

    What needs improvement?

    The solution’s initial setup is a bit complex.

    For how long have I used the solution?

    I have been using Microsoft Azure for seven months.

    What do I think about the stability of the solution?

    I rate the solution’s stability an eight out of ten.

    What do I think about the scalability of the solution?

    Only two users are currently using the solution.

    I rate the solution’s scalability an eight out of ten.

    What's my experience with pricing, setup cost, and licensing?

    We pay a monthly licensing fee for the solution, which could be cheaper.

    What other advice do I have?

    We are currently evaluating how to maximize the use of services to back up our database. Microsoft Azure is a cloud-based solution. I would recommend Microsoft Azure to other users because it has many services that will benefit companies.

    Overall, I rate the solution a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PranavKumar2 - PeerSpot reviewer
    Program Manager - Cloud Solutions at G7 CR Technologies India Pvt. Ltd.
    Real User
    Top 5
    Jul 30, 2024
    Provides hosting and comprehensive control over our infrastructure and services
    Pros and Cons
    • "It enhance the application's performance by managing increased demand efficiently"
    • "It should improve database performance and make the platform more user-friendly. Additionally, providing more tools for seamless migration from AWS to Azure would be beneficial."

    What is our primary use case?

    We use Microsoft Azure for hosting websites. It provides comprehensive control over our infrastructure and services.

    What is most valuable?

    Azure is easy to use and visualize.

    What needs improvement?

    It should improve database performance and make the platform more user-friendly. Additionally, providing more tools for seamless migration from AWS to Azure would be beneficial. Performance testing should ensure that systems remain reliable and transactions do not drop unexpectedly.

    It should be thoroughly testet before release. Additionally, in Kubernetes, detailed documentation should be included, especially for STO.

    For how long have I used the solution?

    I have been using Microsoft Azure for five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Microsoft Azure is highly scalable. It enhance the application's performance by managing increased demand efficiently. For instance, if around one thousand requests per second are coming in, Azure can handle this load seamlessly. Its scalability ensures consistent performance even under heavy traffic.

    How are customer service and support?

    If you have an issue with Microsoft Azure, they will help me resolve it.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    We use Terraform to deploy and configure our infrastructure on Microsoft Azure, following a hub-and-spoke model for networking.

    It is a continuous process. Mostly, it takes about one and a half months for approval and around one month for deployment. Based on customer requirements or new needs, we continuously update the resources within the Azure infrastructure.

    If I create a Terraform script, it significantly reduces the need for support. Typically, just two or three people are needed to manage it.

    What's my experience with pricing, setup cost, and licensing?

    Azure is a strong competitor to AWS. AWS has a competitive pricing strategy, but Azure offers unique benefits. Azure provides credits, which can reduce costs for a certain period. For example, you might receive yearly credits, resulting in zero infrastructure investment for that year. 

    Which other solutions did I evaluate?

    In comparison to AWS, Azure is user-friendly and has lower cost. Azure also provides good performance over time.

    What other advice do I have?

    In Kubernetes, what we are using offers different features, which is good. We are enabling more drivers and integrations, which is beneficial. Regarding virtual machines, they also perform very well.

    We are using cognitive services include the Face API.

    We have built a comprehensive AI search feature, specifically Cognitive Search, and implemented it in our application.

    If a product is supposed to include certain features, it performs as expected. The support team ensures it is a reliable product, without parts that don't work. Products are thoroughly tested to ensure quality. However, in Azure, maintaining new products can be challenging and requires significant work. AWS fixes these issues more efficiently. 

    Some startups choose Azure because they may not have much funding. These startups find Azure services beneficial and cost-effective.

    Overall, I rate the solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Praveen Kumar Deverakonda - PeerSpot reviewer
    Senior Administrator at Wipro Limited
    Real User
    Mar 25, 2024
    It is very easy to install and start up with the cloud environment
    Pros and Cons
    • "The solution is user-friendly and compatible."
    • "The platform should be available at the same price worldwide."

    What is our primary use case?

    We are using the solution as a cloud environment. 

    What is most valuable?

    The solution is user-friendly and compatible. 

    What needs improvement?

    The platform should be available at the same price worldwide. 

    For how long have I used the solution?

    I have been using Microsoft Azure for the past 5 years. 

    What do I think about the stability of the solution?

     I don't see any major bugs in the cloud environment.

    What do I think about the scalability of the solution?

    Two hundred people are using the solution at present.

    How are customer service and support?

    They are quick to solve issues. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Microsoft provides very easy documentation, for each and every resource. So there is a very clear documentatio. It is very easy to install and start up with the cloud environment.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is cheap. 

    What other advice do I have?

    Overall, I would rate the solution a nine out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Wade Timmings - PeerSpot reviewer
    Commercial Director at a tech services company with 1-10 employees
    Real User
    Mar 6, 2024
    Helps save costs and offers an all-in-one package compared to its competitors' tools
    Pros and Cons
    • "The solution's technical support was very good."
    • "The permissions and controls in the product are not easy to use."

    What is our primary use case?

    I use the solution in my company to virtualize apps that haven't quite become SaaS products yet. My organization gets to deal with travel-based companies, mining companies, and logistics companies that have software on which their business runs, for whom we need to put such software tools into a cloud instance because there are no current SaaS offerings in the market. My company tends to host certain software products on Azure and then deploy such solutions through Azure Virtual Desktop.

    What is most valuable?

    The most valuable feature of the solution stems from the fact that it is a quite cheap tool compared to any other private cloud offerings. It makes good commercial sense to have Microsoft Azure when you compare it to an on-premises infrastructure.

    What needs improvement?

    The permissions and controls in the product are not easy to use. From an improvement perspective, the permissions and controls in the product need to be made easier. I believe that the product is working to improve the native domain controllers in the cloud. My company studies the road map of Microsoft Azure quite frequently and closely. I believe the solution is working on areas where my company finds ideas or areas for improvement.

    The product's current price needs to be lowered from an improvement perspective.

    For how long have I used the solution?

    I have been using Microsoft Azure for four and a half years. My company has a partnership with Microsoft.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution a nine out of ten.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a ten out of ten. The scalability of the product is a selling point of the solution.

    The product is suitable for companies of all sizes. Small companies can use Office 365. Requirements might arise for businesses, regardless of the size of the companies.

    How are customer service and support?

    The solution's technical support was very good.

    How was the initial setup?

    The product's initial setup phase was simple. There are some complexities attached to the solution when it comes to certain niches and during migrations.

    The solution is deployed on a public cloud.

    What was our ROI?

    The product helps save costs for our company since we need not refresh the hardware part every four years. The box provided by the solution can be turned on and off. Most of our company's clients save a fair bit of money with Microsoft Azure.

    What's my experience with pricing, setup cost, and licensing?

    I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price.

    Which other solutions did I evaluate?

    Microsoft Azure offers a better all-in-one package than Google Workspace or G Suite. Compared to its competitors, Microsoft Azure is a much better option for mature businesses.

    What other advice do I have?

    I recommend the product to those who plan to use it.

    I rate the overall tool a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer2348199 - PeerSpot reviewer
    IT Administrator at a security firm with 51-200 employees
    Real User
    Feb 28, 2024
    Secure, easy to use, and provides good reporting features
    Pros and Cons
    • "The solution is secure and easy to use."
    • "The support team is not responding to my emails."

    What is our primary use case?

    We use the product for Exchange, Microsoft Intune, SharePoint, and OneDrive.

    What is most valuable?

    The solution is secure and easy to use. It meets the security guidelines. It is approved by the state and the shareholders. MFA is a good feature. The reporting features are also good. The management and the logging of incidents are good. It’s a good solution for our use cases. I don't have any negative opinions about it.

    What needs improvement?

    Sometimes, I need better support. Microsoft must acknowledge support cases for the product. There have been some data leak issues lately. The support team is not responding to my emails. I had a call with an engineer on a weekend, and he told me he would follow up on Monday, but he hasn’t shown up yet.

    For how long have I used the solution?

    I have been using the solution for one and a half years.

    What do I think about the stability of the solution?

    The tool is 99.99% stable.

    What do I think about the scalability of the solution?

    The tool is scalable. We have 50 to 100 employees. We're a startup, but we are growing.

    How are customer service and support?

    Overall, the support team is good.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The tool was easy to install. The maintenance is fairly easy. When I have issues, I contact Microsoft, and the team helps me.

    What's my experience with pricing, setup cost, and licensing?

    The tool is cheap.

    What other advice do I have?

    We are not allowed to store data in Azure. Our data is encrypted via third-party software. Overall, I rate the product a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.