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ManuelVallejo - PeerSpot reviewer
Service Engineer at a tech services company with 201-500 employees
Real User
Feb 10, 2022
Useful for data analytics, artificial intelligence, and helps you get more value from your cloud investment no matter what your future goals are
Pros and Cons
  • "With the Azure solution, you can get more value from your cloud investment no matter what your future goals are. It depends on your level of familiarity with the cloud you are using or with your computing. Azure helps you with every stage of the cloud."
  • "Something that could be added to the solution is the use of deep learning, which is going to grow in the near future."

What is our primary use case?

Azure is a big world with potential things that we have to check and learn. We have Azure as the data analytics, artificial intelligence, and much more. I work with technology like Microsoft, Symantec, and with Azure connectivity online, like SaaS.

We are integrators for AWS and Azure.

I don't know the exact number of users because we work with different customers. So one customer is only servicing one, another customer has probably 300, another customer has probably 500. We have different customers with a different number of users that use this technology.

What is most valuable?

With the Azure solution, you can get more value from your cloud investment no matter what your future goals are. It depends on your level of familiarity with the cloud you are using or with your computing. Azure helps you with every stage of the cloud. When you start using Azure, you don't even buy it. It's just a simple sign-in and a free account, and you get free services. It's a great way to get into that kind of technology. That's why I've been using this solution for almost eight years.

They have a feature from the network, the communication, so the firewall is the most communication that we can find when we try to work with the Azure platform. Perhaps it's our environment, and that not all the customers are familiar with how to work with cloud technologies. For that reason, it's the most communication that we can find. I am in the Azure service sales, and that is one of the features that can help you to stay informed and take any action in the area that you found a thing generated for.

It has a personalized dashboard for service issues. You can check the Azure service help, and you can find any issue that you have in your platform. It's a safe point to check when you have an issue, so you can manage the issue and learn how to track that issue, and you can more effectively execute plans that you have to scale or that you have to put in action using Azure bots.

They have free coursework that you can check on the website, and a free update that you can find for SQL server security. We are more familiar with Azure, so maybe we have to wait a couple of years to get more familiar with AWS.

What needs improvement?

Something that could be added to the solution is the use of deep learning, which is going to grow in the near future.

We are waiting for a new version, a new RFID for Azure Virtual Desktop AD 1, or Virtual Live Desktop AD 1. It really needs a whole new platform, because I think their platform has the best opportunity to offer features like HORIZONT.

For how long have I used the solution?

I have been using this solution for eight years.

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Microsoft Azure
January 2026
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What other advice do I have?

I would rate this solution 8 out of 10.

My advice is to just read and keep in touch. The technology is something that I have to read about every day, keep in touch with, study, take courses, and take certifications. So, currently, the best advice I can give to anyone is to keep updated.

Every time you check online you can find a new feature from Azure. The world of Azure is so big, so there is plenty of information that you can find, check, and test.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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OmarMadaeen - PeerSpot reviewer
Business Development Director at a computer software company with 201-500 employees
Reseller
Feb 6, 2022
Stable solution for secure data hosting
Pros and Cons
  • "This is a very stable product."
  • "I would like to see more automation and AI with the cloud to help the clients understand more about their clients, their history data, and their predictive analytics. This would help them better manage their clients."

What is our primary use case?

I am a business development director who helps my clients by providing solutions during their digital transformation journey. I am a reseller of Microsoft Azure. My clients use this solution to host their data on the cloud and to have a secure database.

What is most valuable?

This is a very stable product.

What needs improvement?

I would like to see more automation and AI with the cloud to help the clients understand more about their clients, their data history, and their predictive analytics. This would help them better manage their clients.

For how long have I used the solution?

I have been using this solution for almost four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. Some of my clients have thirty users while others have more than two hundred users.

How are customer service and support?

We have received very good support from Azure here in Jordan.

How was the initial setup?

The initial setup is quite complex and took about six months.

What other advice do I have?

Azure may seem intimidating but you will get use to the product the more time that you spend working in it.

I would rate this product a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
January 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
reviewer1123320 - PeerSpot reviewer
Software Professional at a manufacturing company with 5,001-10,000 employees
Real User
Feb 3, 2022
Easy to configure, improves infrastructure performance, and lowers cost
Pros and Cons
  • "The most valuable aspect of this solution is its ease of use."
  • "From a security perspective, there is always something that can be improved as we serve our customers."

What is our primary use case?

Microsoft Azure assists in lowering the cost of on-premises infrastructure as well as improving performance.

What is most valuable?

The most valuable aspect of this solution is its ease of use.

It is quite easy to configure, including the resources.

What needs improvement?

We don't have any expectations. We have recently stabilized our application in terms of moving to the Cloud. We are still exploring the features available in Microsoft Azure, so determining what could be improved is difficult.

More integration may be required in the future, but I don't believe it is necessary for us at this time. We would be working with a hybrid platform more than anything else.

From a security perspective, there is always something that can be improved as we serve our customers.

For how long have I used the solution?

I have been using Microsoft Azure for approximately one year.

What do I think about the stability of the solution?

Microsoft Azure is a stable solution.

What do I think about the scalability of the solution?

Microsoft Azure is a scalable product.

In our organization, we have more than 5,000 employees who use this solution. The organization itself has moved onto the Microsoft Azure Platform.

At this time we will not be increasing our usage.

How are customer service and support?

I have not contacted technical support, but perhaps the infrastructure team has.

Which solution did I use previously and why did I switch?

All of our applications are developed using Microsoft.NET Technologies. We prefer to use the Microsoft Platform.

Salesforce CRM is a tool that we use internally, as well as Symantec.

For virtual meetings we use Teams.

How was the initial setup?

I was not involved with the initial setup. We have a team of two members to deploy and maintain the infrastructure.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees.

What other advice do I have?

I would recommend this solution to anyone thinking about using it.

In my opinion, everything is fine, I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rajaraman Ramachandran - PeerSpot reviewer
Co Founder And CTO at a tech services company with 10,001+ employees
Real User
Top 5
Jan 27, 2022
User-friendly tool with many integrations
Pros and Cons
  • "Azure virtual machines are stand-out."
  • "Their backup strategy is a little complex which racks up the VM to other sole storage areas. This should be improved."

What is most valuable?

Azure virtual machines are stand-out.

What needs improvement?

Their backup strategy is a little complex which racks up the VM to other sole storage areas. This should be improved.

For how long have I used the solution?

I have been using this solution for close to three years.

What do I think about the stability of the solution?

Microsoft Azure is very stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Customer service was very good.

How was the initial setup?

Initial setup was straightforward and flawless.

What about the implementation team?

This was implemented via in-house team.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair and it was actually just reduced. My organization is paying approximately $100,000 annually with close to one thousand users. There are no additional fees.

What other advice do I have?

Azure is user-friendly which is great for those with no code experience, though this limits flexibility.

This is a very simple solution. Their integration with Office 365 is very easy. And for those who are enterprise customers already using Office 365, their role-based access control communicating with Azure is much simpler and easier which allows for full control.

I would rate this a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fed Yunis Zapata - PeerSpot reviewer
IT Solutions Architect at a tech services company with 1,001-5,000 employees
Real User
Jan 26, 2022
The services are ready to use from the outset
Pros and Cons
  • "Easy to deploy services"
  • "Potential improvements to the price calculator tool"

What is our primary use case?

Our primary use case for Azure is for workload, database, and service migrations. I use Azure to migrate services to serverless Azure services. Some of the services I utilize within Azure are Azure SQL database, managed database, Cosmos, virtual machines, service accounts, and infrastructure as a code for migration.

What needs improvement?

I'd like to see improvements with the price calculator tool. I would like to get a forward-looking view of the services I want to cost. For example, if I want a bigger machine with two CPU's and eight gigabytes of RAM, maybe the calculator can allow me to input my recipe, the tool can then give me a list of virtual machines that have that specification, and it will be easier for me to choose the virtual machine I want. 

There are no additional features at this time I can suggest for future releases.

For how long have I used the solution?

I have worked with Microsoft Azure for 7 years.

What do I think about the stability of the solution?

Microsoft Azure is very stable, it has a SLA of 99.9%.

What do I think about the scalability of the solution?

The Azure services are very scalable.

How are customer service and support?

Microsoft have varying types of support levels. Depending on what level of support you have , this determines the response time from them.

What about the implementation team?

We implement in-house.

What's my experience with pricing, setup cost, and licensing?

All services in the cloud are easy to set up, the services are ready to use from the outset. For example, it would take me 5 minutes to deploy one virtual machine in Azure, or a Sharepoint cluster may take me 4 hours. The cloud deployments are normally automatic once you start.

Regarding licensing, always look to optimize costs with the use of Azure Advisor.

Which other solutions did I evaluate?

We use Microsoft Azure and AWS, depending on what the client wants. Some clients like to compare prices between the two, it depends on the workload that my client would like to migrate also.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Dražen Bzik - PeerSpot reviewer
Head of Department at a tech services company with 201-500 employees
Real User
Jan 26, 2022
Highly scalable, good support, and plenty of services available
Pros and Cons
  • "Microsoft Azure has thousands of services and products."
  • "Microsoft Azure could improve by having the availability be 100%. Which is difficult, but not impossible."

What is our primary use case?

We are using Microsoft Azure for various databases, file storing, backup, disaster recovery. It's a very useful service.

What is most valuable?

Microsoft Azure has thousands of services and products.

What needs improvement?

Microsoft Azure could improve by having the availability be 100%. Which is difficult, but not impossible.

In the future, there should be more automation.

For how long have I used the solution?

I have been using Microsoft Azure for approximately four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Microsoft Azure is highly scalable.

Our customers that are using the solutions can have from 100 to several thousand that are using the solution.

We have plans to extend the usage of this solution.

How are customer service and support?

The technical support is very good.

How was the initial setup?

My projects are normally complex. However, the implementation of Microsoft Azure is very simple.

The length of time the full deployment can take depends on the complexity of the project. It can vary from one month to half a year. It depends on the goal of the project.

I would rate the initial setup of Microsoft Azure a four out of five.

What other advice do I have?

My advice to others is you need to be technically aware of Azure services, which are always in some kind of improvement. It is helpful to be aware of the possibility and functionality of your projects and the financial cost for Azure services in the project plan.

I rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1214379 - PeerSpot reviewer
Director at a non-profit with 51-200 employees
Real User
Jan 25, 2022
Responsive technical support with a good pricing model and useful disaster recover capabilities
Pros and Cons
  • "There is the potential to scale."
  • "In a month, there is a plan to increase pricing, which is something we are not looking forward to."

What is our primary use case?

We primarily use the solution for backups and ASO.

What is most valuable?

The ASO is great.

We enjoy the disaster recovery aspect of the solution, which is very interesting, as we pay when it is on. When it's off we don't pay. 

There is no effort investment. We just pay what is being replicated, that's all.

There is the potential to scale.

The stability is good.

We've found the technical support to be responsive. 

What needs improvement?

In a month, there is a plan to increase pricing, which is something we are not looking forward to.

For how long have I used the solution?

We've worked with the solution since it was first released. We've used it for a while.

What do I think about the stability of the solution?

The product is very stable compared to if you are going to employ it in-house. There are no bugs or glitches. It doesn't crash or freeze. t's reliable. 

What do I think about the scalability of the solution?

The scalability is good. If you need to expand it, you can.

We are in Mauritius. Mauritius is a very small country. We have about 1.2 million inhabitants. We are not that big of a country. I have about 25 clients using it.

How are customer service and support?

We are an indirect reseller. We do have the CSP, the cloud service provider, in Mauritius, with whom we purchase. When we have an issue, we deal with them. They do have engineers that provide support as well.

That said, if there are any big troubles then we contact Microsoft directly. So far, our experience has been very positive. The callback is within 20 minutes. It's fine.

How was the initial setup?

The initial setup is not simple. You need to be trained. It's not like it's just ready to be implemented - you need to be trained in what you are doing.

The deployment is quick and only takes about one day.

What was our ROI?

We do get an ROI from the disaster recovery aspect of the solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is great, as we only pay for what we use. 

That said, the prices are about to increase in the next month.

We do have some clients in South Africa and some clients in Germany, however, we've noticed that the pricing for Germany is less expensive than South Africa. South Africa has a new data center, which is likely why the price is a bit high.

What other advice do I have?

We implement the solution. We are silver resellers. 

We are using the latest version of the solution.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Deborah Gamelin - PeerSpot reviewer
Vice President at a tech services company with self employed
Real User
Jan 19, 2022
Flexible, easy to manage, and good training material is available
Pros and Cons
  • "In Azure, everything is pretty straightforward. Once you know it, the platform is very easy to use."
  • "It would be helpful if Azure provided more information on the various add-ons to give people an understanding of what they are used for, and how they're applied by other companies or businesses."

What is our primary use case?

We use Azure for a variety of services and we are in the process of configuring everything. We use GoDaddy to host our domain, and then we provision from GoDaddy for services such as email. This is one of the things that I just recently configured.

Right now, we're in the process of setting up the firewall. This provides us with security for the website. Firewalls are something that I have a lot of experience with because, in my previous organization, I dealt with audits and other similar tasks that depend on security.

What is most valuable?

The most valuable feature of Azure is the flexibility to pick and choose what you need, on the spot, and then be able to manage it yourself.

In Azure, everything is pretty straightforward. Once you know it, the platform is very easy to use.

The training material that they have is very good, and it's easy to understand.

What needs improvement?

Most of the problems that we've had are related to the DNS and the SSL certificate. Those two things have been a real pain. Sometimes, it happens because of GoDaddy and sometimes it happens because of Azure. Either we make a change in GoDaddy and the configuration is lost, or our developers make a change to the website and from there it gets lost.

It would be helpful if Azure provided more information on the various add-ons to give people an understanding of what they are used for, and how they're applied by other companies or businesses. One downside is that I find myself signing up and paying for things that I don't really need, and I have to call them to find out exactly what it is that I'm paying for. For example, I recently added the Azure Data Studio and I don't know what I need it for. I see that it can create a connection and run a query but I don't know if I'm going to be using it. That said, I will probably need it in the future.

For how long have I used the solution?

My current organization has been using Microsoft Azure for the past two months. I have extensive past experience with it.

What do I think about the stability of the solution?

Stability-wise, it has been fine.

What do I think about the scalability of the solution?

Azure is a scalable platform.

How are customer service and support?

I have not been in contact with technical support myself. In fact, we have not had to reach out to them very often. We generally figure out things on our own but we also have an IT contract with personnel to work to resolve issues when they occur. Technical issues are something that you always want to try to resolve yourself.

Although we haven't had any problems that we couldn't resolve, we know that if we have to call technical support then we're going to be on hold for a while. This is something we don't want and can avoid by having our own IT support contract.

Which solution did I use previously and why did I switch?

In my previous job, I worked for large telecom and we used a variety of products. These included AWS, as well as Azure, and we also had our own cloud that we leased to third parties.

I received training and certification on both Azure and AWS. However, I did not have much opportunity to use AWS.

In my current company, we migrated the business from AWS to Azure within the last two months.

How was the initial setup?

The initial setup for me was easy because I have experience with Azure, as well as AWS, and a private cloud in my previous organization. I was in the internal network group, and I had all of the operational responsibilities for that area.

We were able to set it up and get it working in a day.

Migrating to Azure from AWS was not a big deal.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is one of the things that attracted us to it.

Which other solutions did I evaluate?

We considered both Azure and AWS for my current company. When we began, the company already had an existing website running with AWS, but I had more experience with Azure. We did extensive research to compare the two and we found that Azure was definitely the way to go.

We were already using several other Microsoft products, which means that our environment is more compatible using Azure.

What other advice do I have?

My advice for anybody who is implementing Azure is to look at the training materials that they have available. They are very easy to understand and I recommend running through the ones that pertain to your use cases. A lot of the time, it will have the additional information that is needed to understand the problem and help you to find the relevant information in other sources. For example, it contained information about GoDaddy that was relevant to our environment.

The biggest thing is that the information is all there and a lot of people don't like to look, but I suggest using the help and the instructional videos before calling somebody else. Everything is available.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.