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reviewer1666392 - PeerSpot reviewer
Senior Vice President Information Technology at a computer software company with 5,001-10,000 employees
Vendor
Sep 15, 2021
Easy to understand, helpful technical support, and scalable
Pros and Cons
  • "We are using Microsoft Azure because our organization uses a lot of Microsoft solutions. We have used Microsoft technology for a long time and we have internal engineers with great capability that understand the technology. This is why Azure is the best for us."
  • "We are using Microsoft Azure because our organization uses a lot of Microsoft solutions, we have used Microsoft technology for a long time, and we have internal engineers with great capability that understand the technology, which is why Azure is the best for us."
  • "The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed."
  • "The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years."

What is our primary use case?

We use Microsoft Azure for different use cases. For example, we are hosting our corporate website on Azure. We are a software development company and we have hundreds of development and testing environments in Azure. Additionally, we use different Microsoft services, such as Office 365 and Azure Active Directory. A lot of our services are based on these technologies.

What is most valuable?

We are using Microsoft Azure because our organization uses a lot of Microsoft solutions. We have used Microsoft technology for a long time and we have internal engineers with great capability that understand the technology. This is why Azure is the best for us.

What needs improvement?

The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed.

For how long have I used the solution?

I have been using Microsoft Azure for approximately four years.

Buyer's Guide
Microsoft Azure
April 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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What do I think about the stability of the solution?

Microsoft Azure is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have hundreds of users using this solution in my organization.

How are customer service and support?

The technical support has been great.

Which solution did I use previously and why did I switch?

We use Google GCP and AWS by Amazon.

How was the initial setup?

The initial setup is not a problem it is similar to competitors, such as AWS.

What's my experience with pricing, setup cost, and licensing?

The pricing of Microsoft Azure is not very flexible.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Systems Administrator at a transportation company with 51-200 employees
Real User
Top 10
Aug 29, 2021
Stable, knowledgeable support, but the support subscription model needs improvement
Pros and Cons
  • "Being cloud-based saves the provisioning aspect of an on-premises solution."
  • "Being cloud-based saves the provisioning aspect of an on-premises solution."
  • "The support subscription models need improvement."
  • "It was quite frustrating that an issue with their product required an upgrade to get serviced when it was a failure that they were responsible for."

What is our primary use case?

We use Microsoft Azure for our IDB. That is our primary use, but we also have a certain degree of MDM through Microsoft.

What is most valuable?

It does what it is supposed to do, and what we expected of it. That's the key benefit. Being cloud-based saves the provisioning aspect of an on-premises solution.

What needs improvement?

The support subscription models need improvement.

For how long have I used the solution?

I have been using Microsoft Azure for a couple of years.

We are using the latest version.

What do I think about the stability of the solution?

Microsoft Azure is a stable solution.

What do I think about the scalability of the solution?

As far as we have expanded it, it is scalable. It's a startup company, we haven't scaled it to a significant number of people yet.

We have between 100 and 150 people in our organization who use Microsoft Azure.

I don't think that we will expand our usage at the moment.

How are customer service and technical support?

I have contacted technical support on one occasion. My biggest issue with the technical support of Microsoft is when we had an issue that was product-related and it was difficult to get support on the subscription level we were on. In order to try to get support, we were told that we needed to upgrade. It was quite frustrating that an issue with their product required an upgrade to get serviced when it was a failure that they were responsible for.

It's not a question of knowledge, the knowledge was there. Access to that knowledge and the subscription model they were trying to put in place was the issue.

Which solution did I use previously and why did I switch?

I used to work for Oracle. My previous experience was with Oracle Enterprise Manager.

How was the initial setup?

I wasn't present or involved at the time of installation. I came along later. I started with the company after that.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid monthly.

What other advice do I have?

We are currently in the process of deploying Zabbix to cover our monitoring needs. We have used other monitoring products which come with certain components.

From my point of view, it would depend on the type of solution and everything they were trying to encompass. In our case, it made sense to go with Azure. I think that for other companies, I would recommend that it's a good solution, but that depends on what problem you are trying to solve. It also depends on what infrastructure is already in place, and whether you want to have a lot of disparate systems communicating, or whether you want to consolidate that to a specific vendor. But for the purposes of what we needed Azure to do, it does the job. However, we don't use all of the MS Apps functionality.

It does the job, but it doesn't wow me. I am pretty happy with it. I don't get overly excited about it, but I am not disappointed with it. I would rate Microsoft Azure a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
April 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
it_user1652997 - PeerSpot reviewer
IT Technical Manager
Real User
Aug 22, 2021
Technical simplicity in terms of implementation; flexible and scalable
Pros and Cons
  • "Provides a high level of availability and 99% uptime."
  • "The most valuable feature for me is the high level of availability and the 99% uptime of the system."
  • "Lacks flexibility in terms of storage or resource allocation."
  • "Technically speaking, I'd like to see more flexibility in terms of storage or resource allocation."

What is our primary use case?

We are customers of Microsoft and I'm the IT technical manager. 

What is most valuable?

The most valuable feature for me is the high level of availability and the 99% uptime of the system. I also appreciate the technical simplicity of the system in terms of implementation.

What needs improvement?

I'm currently based in the Philippines and the availability of services locally could be improved. Technically speaking, I'd like to see more flexibility in terms of storage or resource allocation. Resourcing is currently quite fixed so that if you want to move between level two and level three resources, or customize resources, you can't do that. The discrepancy in terms of costing is around $200. If they improved flexibility for selecting resources it would be easier for us to get the costing approved.

For how long have I used the solution?

I've been using this solution for around two years. 

What do I think about the stability of the solution?

The solution is stable, one of the most reliable in the Philippines. The downside is that currently all the services are outside the country. Singapore and Hong Kong provide the closest service but we have laws that prohibit certain amounts of data residing in other countries. None of that affects stability. 

What do I think about the scalability of the solution?

One of the key takes from using cloud services is scalability and flexibility. If a company hits some roadblocks financially, they can reduce infrastructure and also reduce what they use in the cloud lowering the cost. 

How are customer service and technical support?

I've had several outages or major issues and I've had good experience with technical support. They resolved the problems in less than a day. The only downside is that in the Philippines you're dealing with the vendor and not Microsoft direct. I have two steps of support; if the vendor can't provide the support, then they escalate to Microsoft. 

How was the initial setup?

The initial setup is quite simple. We currently have 20 users on the infrastructure side in addition to 20+ developers.

What's my experience with pricing, setup cost, and licensing?

We have difficulty in getting the costing approved. We pay for a virtual machine and the resources currently implemented there, then we need a license from Microsoft Windows OS and the database itself. In our latest license purchase, the manager approved a monthly fee of around $2,000 for the resources we use. If you're going to the cloud, that's currently included in the cost and will be less if you have the software assurance from Microsoft; on-prem is more expensive.

What other advice do I have?

The big takeaway on this product is the high availability of the system on cloud and reduction of on-prem costing. There are no concerns about the electrical doing some redundancy in between, cooling, purchasing, procurement of IT equipment. Instead of budgeting based on CAPEX, we're doing it from an OPEX point of view. One of the key takes for moving to the cloud is the cost. You can leverage with the cloud and let go of some things required to maintain a system on-prem, the kinds of things that alleviate some complexity in doing maintenance of the system. The solution is suitable for any size company. 

I highly recommend Microsoft Azure. Everyone knows Microsoft so the learning curve is easier. I rate the solution nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amey Darekar - PeerSpot reviewer
Personal Banker at HDFC Bank
Real User
Leaderboard
Aug 16, 2021
Feature-rich, easy to use, scalable, and stable
Pros and Cons
  • "It has multiple features that can be used from the start."
  • "It has multiple features that can be used from the start and it is easy to use."
  • "Ideally, Microsoft Azure should be compatible with the applications that we are using in my environment."
  • "Ideally, Microsoft Azure should be compatible with the applications that we are using in my environment."

What is most valuable?

It has multiple features that can be used from the start.

It is easy to use.

What needs improvement?

I would like to see support for the applications that are currently in place. Ideally, Microsoft Azure should be compatible with the applications that we are using in my environment.

For how long have I used the solution?

I am not using Microsoft Azure, but I have been doing an assessment for the last five years.

I am using the latest version.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

Microsoft Azure is a scalable solution.

How are customer service and technical support?

I have not contacted technical support.

How was the initial setup?

The installation is handled by another team. I was not involved in the installation of this solution.

What's my experience with pricing, setup cost, and licensing?

As of now, there are no monthly or yearly subscription fees.

What other advice do I have?

Definitely, I would recommend this solution to others who are interested in using it.

I would rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1430709 - PeerSpot reviewer
Works at a real estate/law firm with 10,001+ employees
Real User
Aug 6, 2021
Good security, excellent scalability, and very stable
Pros and Cons
  • "Technical support, from what I understand, is quite helpful and we speak with them regularly."
  • "For me, it's a perfect product and I enjoy its capabilities."
  • "The installation process is complex."
  • "The installation process is not very straightforward."

What is our primary use case?

We don't use DevOps; we just use the Azure Cloud platform. The solution is primarily used for PaaS and FaaS.

What is most valuable?

The solution has been very stable.

We find the product to be scalable. 

The security network inside of the information on the network is very good.

Technical support, from what I understand, is quite helpful and we speak with them regularly.

What needs improvement?

There aren't really any issues with the product itself. For us, the problems are organizational and the processes inside the company, which uses Azure, aren't as clear. They need to define a good process and a good implementation strategy going forward. We only really have issues with what they want to do, and not the technology itself. Basically, the technology is not the problem. It is just the way we want to use it.

It would always be nice to have even more integration capabilities.

A company needs to have strong finance managers. It could cost a lot if you haven't got a finance function inside each company.

The installation process is complex. 

The pricing could always be better and a bit more standardized.

For how long have I used the solution?

I've been using the solution for five years at this point. It's been a while. 

What do I think about the stability of the solution?

The solution is very stable and reliable. The performance is good. It's not buggy. there aren't glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The product has been very scalable. If a company needs to expand it, it can do so.

At this time, I'm not sure exactly how many people are directly using the solution.

How are customer service and technical support?

While I haven't personally used technical support, our company does have a technical account manager on the Azure side and we are coordinating each week to identify all the topics we need to address - including our disaster recovery plan, which is important to the company right now. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution before we chose to work with Azure. 

How was the initial setup?

The installation process is not very straightforward. 

When you want to install with a higher level of security inside the infrastructure, nothing communicates. Therefore, engineering security and network engineers need to understand what they have to do exactly, and what the problem is. With Aure, there's a learning curve for installation. You need to work with it for at least one year before you get comfortable enough and are able to troubleshoot and configure everything relatively well.

What's my experience with pricing, setup cost, and licensing?

The solution has the potential to be expensive if you as a company are not careful as to how you use it. 

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at a ten out of ten. For me, it's a perfect product and I enjoy its capabilities. 

I would recommend this solution to other users and organizations. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Techno Functional Project Manager at a financial services firm with 10,001+ employees
Real User
Aug 3, 2021
Highly compatible with Microsoft technologies, good community support, but price could improve
Pros and Cons
  • "One of the most valuable features of Microsoft Azure is the compatibility with all of our Windows applications and other Microsoft technologies"
  • "One of the most valuable features of Microsoft Azure is the compatibility with all of our Windows applications and other Microsoft technologies."
  • "The solution could improve the stability. However, this could be a configuration issue that we are not been trained."
  • "The solution could improve the stability. However, this could be a configuration issue that we are not been trained."

What is our primary use case?

I am a manager of a team and we will have approximately 18 applications that will be cloud-based using this solution.

What is most valuable?

One of the most valuable features of Microsoft Azure is the compatibility with all of our Windows applications and other Microsoft technologies.

For how long have I used the solution?

I have been using Microsoft Azure for approximately one year.

What do I think about the stability of the solution?

The solution could improve the stability. However, this could be a configuration issue that we are not been trained.

How are customer service and technical support?

There is good community support available.

Which solution did I use previously and why did I switch?

I have previously used AWS and GCP.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure is more expensive than other solutions, such as GCP. We have found that GCP offers more utilities at a very reasonable price. I think the reason we are having a discount is because of the bank contract we have.

What other advice do I have?

I would recommend this solution.

I rate Microsoft Azure a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1392516 - PeerSpot reviewer
Manager, Enterprise Infrastructure at a tech services company with 1,001-5,000 employees
Real User
Jul 28, 2021
Scalable, easy to use, and offers excellent performance
Pros and Cons
  • "The performance is good."
  • "The solution offers many of the same features and has similar functionality to AWS, the performance is good, it's easy to use, we find that it's stable, and the solution scales quite well."
  • "The solution is less mature than AWS."
  • "The solution is less mature than AWS."

What is our primary use case?

We primarily use it for infrastructure and for some of its containers. It's very similar to AWS.

We moved to it as part of the initiative for the country to start using Azure services.

What is most valuable?

The solution offers many of the same features and has similar functionality to AWS.

The performance is good.

It's easy to use.

We find that it's stable. 

The solution scales quite well.

What needs improvement?

The solution is less mature than AWS. That said, it is catching up quickly.

The solution could always be cheaper. That way, it would be less expensive than AWS.

For how long have I used the solution?

I've been dealing with the solution since 2016. It's been about five years or so. I've had some time to work with it a bit. 

What do I think about the stability of the solution?

The stability is very good. It's a reliable solution. There are no bugs and glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the scalability to be very good. If a company needs to expand, it can do so with ease. It's not a problem at all.

How are customer service and technical support?

Technical support has been great. They are helpful and responsive. We are pleased with the level of attention we get if we need assistance. 

Which solution did I use previously and why did I switch?

We have also used AWS. We use both of them right now and like them both. They are very similar tools. 

How was the initial setup?

There isn't really an initial setup. it's on the cloud and subscription-based. 

What's my experience with pricing, setup cost, and licensing?

The pricing is more or less the same as AWS. They are very competitive with each other. There isn't too much of a difference, price-wise. 

In our case, the solution doesn't have a license. It's subscription-only. However, you can buy your own license separately and install it on whatever system application you're using on Azure. This is the same in the case of AWS.

What other advice do I have?

I'd rate the solution at an eight out of ten. It's a good solution with a lot of potential and we've been happy with its capabilities so far. 

Whether or not I would recommend it to other companies depends on the use case. If you have a specific use case for using the cloud in general, then likely it makes sense to go with Azure.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1628190 - PeerSpot reviewer
IT Projects Manager at a hospitality company with 10,001+ employees
Real User
Jul 25, 2021
Stable, reasonably priced, and has the ability to scale
Pros and Cons
  • "We have found the scalability to be good."
  • "As a software data center, we can put some pretty cool applications running there."
  • "The deployment was quite complex."
  • "The deployment was quite complex. It's not easy to implement."

What is our primary use case?

We primarily use the solution as a server for some applications. 

What is most valuable?

As a software data center, we can put some pretty cool applications running there.

The stability is very good. It's reliable. 

We have found the scalability to be good. 

The pricing is reasonable. It's not too expensive.

What needs improvement?

They develop so fast, it's hard to trace the technology. They have a lot of folders, for example, and it's hard to keep up with changes. 

The deployment was quite complex. It's not easy to implement. 

For how long have I used the solution?

I've been using the solution for about a year or so. It hasn't been that long so far.

What do I think about the stability of the solution?

The stability of the product is very good. It doesn't have bugs or glitches and it doesn't crash or freeze. It's been very reliable for the most part.

What do I think about the scalability of the solution?

The solution scales well. If a company needs to scale it out, it can do so. It's not a problem at all. 

How are customer service and technical support?

We haven't really used support so far. I can't speak to how helpful or responsive they are. 

How was the initial setup?

The initial setup isn't exactly straightforward. The deployment is a complex process.

What's my experience with pricing, setup cost, and licensing?

We're happy with the licensing pricing in general. It's not overly expensive. 

What other advice do I have?

We have a business relationship with Microsoft.

I'd recommend the solution to other users and companies. We've been largely happy with its capabilities in general. 

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.