The most valuable aspect of the solution is the limitless possibilities of the infrastructure.
Manufacture at a manufacturing company with 51-200 employees
Limitless infrastructure possibilities with good reliability and a potentially quick deployment
Pros and Cons
- "The most valuable aspect of the solution is the limitless possibilities of the infrastructure."
- "Technical support needs improvement."
What is most valuable?
What needs improvement?
The documentation is out of date. It needs to be improved and modernized.
Technical support needs improvement.
I would like to see more flexibility surrounding what framework you can use for machine learning model creation.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. it's reliable and the performance is good. It doesn't crash or freeze.
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What do I think about the scalability of the solution?
The solution scales well. A company can expand it as necessary.
We have around 100 consultants using the solution.
How are customer service and support?
They do not seem to have enough technical support staff. Sometimes you have to contact them using email. You get the answer maybe three weeks after that email. It's available, however, it's not enough, and it's not very fast.
How was the initial setup?
In terms of the initial implementation, how difficult or easy it is depends on the services. The most common deployments are pretty clear and it's pretty simple, however, in some cases, it's very difficult.
The deployments can be fast. For the simplest ones, five minutes is enough. However, sometimes when you are trying to use a specific service, for example, the cloud solution, it could take days or weeks just to get it available.
What about the implementation team?
We have had a partner support us with the implementation.
What's my experience with pricing, setup cost, and licensing?
We pay a licensing fee on a yearly basis. I don't have details in terms of the exact costs. Sometimes there are extra costs here and there.
What other advice do I have?
We're a partner.
Inside the cloud, I have experience using different kinds of products like databases products virtual machines, etc.
I'd advise new users to prepare for certification. The most basic one is fine. Companies should preview the solution before they start any project.
I would rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Software Affiliate at a pharma/biotech company with 1,001-5,000 employees
Integrates well, secure, and user friendly
Pros and Cons
- "The main benefit of Microsoft Azure is that it is cloud-based. We are using Microsoft Visual Studio for our code and it is tightly integrated with Microsoft Azure. Additionally, the solution is user-friendly."
- "The dashboard of Microsoft Azure could be better."
What is our primary use case?
Microsoft Azure is entirely our current cloud computing product in which the team is engaged. We are using the stack for development and application logs, and audit perception from the application. We are using the log services.
What is most valuable?
The main benefit of Microsoft Azure is that it is cloud-based. We are using Microsoft Visual Studio for our code and it is tightly integrated with Microsoft Azure. Additionally, the solution is user-friendly.
What needs improvement?
The dashboard of Microsoft Azure could be better.
For how long have I used the solution?
I have been using Microsoft Azure for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure is very stable.
What do I think about the scalability of the solution?
I have found the scalability of Microsoft Azure very good.
We have approximately 60 users using this solution, we have plans to increase usage to 100 users.
How are customer service and support?
I have not contacted the support from Microsoft directly. However, we have a consultant from Microsoft providing us support when needed.
What about the implementation team?
We have a six-person DevOps team that does the maintenance and support of Microsoft Azure.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft Azure is reasonable.
What other advice do I have?
I would highly recommend this solution to others. There are still unexplored areas of this solution.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Head of Department at Combis d.o.o.
Highly scalable, good support, and plenty of services available
Pros and Cons
- "Microsoft Azure has thousands of services and products."
- "Microsoft Azure could improve by having the availability be 100%. Which is difficult, but not impossible."
What is our primary use case?
We are using Microsoft Azure for various databases, file storing, backup, disaster recovery. It's a very useful service.
What is most valuable?
Microsoft Azure has thousands of services and products.
What needs improvement?
Microsoft Azure could improve by having the availability be 100%. Which is difficult, but not impossible.
In the future, there should be more automation.
For how long have I used the solution?
I have been using Microsoft Azure for approximately four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Microsoft Azure is highly scalable.
Our customers that are using the solutions can have from 100 to several thousand that are using the solution.
We have plans to extend the usage of this solution.
How are customer service and support?
The technical support is very good.
How was the initial setup?
My projects are normally complex. However, the implementation of Microsoft Azure is very simple.
The length of time the full deployment can take depends on the complexity of the project. It can vary from one month to half a year. It depends on the goal of the project.
I would rate the initial setup of Microsoft Azure a four out of five.
What other advice do I have?
My advice to others is you need to be technically aware of Azure services, which are always in some kind of improvement. It is helpful to be aware of the possibility and functionality of your projects and the financial cost for Azure services in the project plan.
I rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a non-profit with 51-200 employees
Responsive technical support with a good pricing model and useful disaster recover capabilities
Pros and Cons
- "There is the potential to scale."
- "In a month, there is a plan to increase pricing, which is something we are not looking forward to."
What is our primary use case?
We primarily use the solution for backups and ASO.
What is most valuable?
The ASO is great.
We enjoy the disaster recovery aspect of the solution, which is very interesting, as we pay when it is on. When it's off we don't pay.
There is no effort investment. We just pay what is being replicated, that's all.
There is the potential to scale.
The stability is good.
We've found the technical support to be responsive.
What needs improvement?
In a month, there is a plan to increase pricing, which is something we are not looking forward to.
For how long have I used the solution?
We've worked with the solution since it was first released. We've used it for a while.
What do I think about the stability of the solution?
The product is very stable compared to if you are going to employ it in-house. There are no bugs or glitches. It doesn't crash or freeze. t's reliable.
What do I think about the scalability of the solution?
The scalability is good. If you need to expand it, you can.
We are in Mauritius. Mauritius is a very small country. We have about 1.2 million inhabitants. We are not that big of a country. I have about 25 clients using it.
How are customer service and support?
We are an indirect reseller. We do have the CSP, the cloud service provider, in Mauritius, with whom we purchase. When we have an issue, we deal with them. They do have engineers that provide support as well.
That said, if there are any big troubles then we contact Microsoft directly. So far, our experience has been very positive. The callback is within 20 minutes. It's fine.
How was the initial setup?
The initial setup is not simple. You need to be trained. It's not like it's just ready to be implemented - you need to be trained in what you are doing.
The deployment is quick and only takes about one day.
What was our ROI?
We do get an ROI from the disaster recovery aspect of the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing is great, as we only pay for what we use.
That said, the prices are about to increase in the next month.
We do have some clients in South Africa and some clients in Germany, however, we've noticed that the pricing for Germany is less expensive than South Africa. South Africa has a new data center, which is likely why the price is a bit high.
What other advice do I have?
We implement the solution. We are silver resellers.
We are using the latest version of the solution.
I'd rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
GM COE at Anuntatech Management Services Ltd
Easy to set up, quick to deploy, and simple to expand
Pros and Cons
- "The stability has been excellent."
- "Technical support needs to be better."
What is our primary use case?
We primarily use the solution for our infrastructure. It's specific to server regulation and desktop regulation.
We used it for our customers in the pandemic. In terms of expansion on-premise, they were not able to do so due to the chip shortage. Therefore, we are moving everything to cloud and we are capacity-building - a temporary requirement. We are shifting them to the cloud.
What is most valuable?
As a partner, I like that they have a good benefit on margin.
The stability has been excellent. Multi-regions can leverage their capabilities easily.
The product is scalable.
We find the initial setup to be very simple.
What needs improvement?
There are worldwide issues on Microsoft Azure, however, it is happening to Google also and as well as AWS. The problems we have are nothing new.
Technical support needs to be better.
For how long have I used the solution?
I've been dealing with the solution for three years now.
What do I think about the stability of the solution?
The stability of the product has been great. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product is scalable. If a company wants to expand it, it can do so.
We have 30 customers on the solution right now.
How are customer service and support?
Technical support isn't so good. We'd like them to be more helpful and responsive. We'd like them to be faster.
The communication and those aspects are pretty good, however, the resolution could be faster and better.
How was the initial setup?
As a cloud-based solution, the initial setup is very simple, very straightforward.
We were able to deploy the solution in one day for a few clients.
We have 20 team members that are technical (Azure system admins) and can handle the deployment and maintenance. We offer 24/7 coverage.
What about the implementation team?
We offer this solution to our clients and can implement it for them.
What's my experience with pricing, setup cost, and licensing?
The licensing is based on usage. Typically, it's a monthly fee that is paid to Microsoft.
What other advice do I have?
We are a Microsoft Gold partner where we provide that, also we are users.
I'd rate the solution at a nine out of ten.
Customers who are on more Office 360 should leverage Azure. From a compliance perspective, these things are much more user-friendly compared to other clouds. Otherwise, there are a lot of compliance issues if we go with the other clouds where the mobility license is required. On Azure, for Microsoft users, those things are straightforward.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
President at Team Parsec
Easy to launch projects, reliable, and good support
Pros and Cons
- "The advantage of Microsoft Azure is its simplicity. It's easy to launch a project. However, the problem with this kind of solution is the reliability for the customers. You have to be sure to stay with Microsoft."
- "Microsoft Azure is not always a user-friendly solution. There are too many people who develop this solution. For the end-users, sometimes it's not really fun to use or simple to use. It could be improved."
What is most valuable?
The advantage of Microsoft Azure is its simplicity. It's easy to launch a project. However, the problem with this kind of solution is the reliability for the customers. You have to be sure to stay with Microsoft.
What needs improvement?
It's not always simple to manage the team who use it. Sometimes customers abuse the capacity and it's not always easy to bill the department for the usage.
Microsoft Azure is not always a user-friendly solution. There are too many people who develop this solution. For the end-users, sometimes it's not really fun to use or simple to use. It could be improved.
It's difficult to stop the solution when you have started, you need to use it for the long term. You have to make a good choice when you start the project with Microsoft or with Amazon too. You will have the same problem, once you choose one you have to commit.
When a feature doesn't exist in Microsoft Azure, generally we can use other software that does the job very well, such as backups or supervision. Any products to help the customers and engineers to do a good job, such as managing large infrastructure. There is a lot of solution to make it work well.
For how long have I used the solution?
I have been using Microsoft Azure for approximately three years.
What do I think about the stability of the solution?
The stability of the solution was good we have not had a problem.
What do I think about the scalability of the solution?
The scalability is good, there are nearly no limits, and simple to do. However, it is difficult to see the limit.
How are customer service and support?
My engineers sometimes have used the support, I don't have any feedback about troubles with the support. I think the support is good. I don't have bad feedback.
How was the initial setup?
The deployment of the solution is quick and easy.
What other advice do I have?
My advice to others is to be sure if they choose the cloud it is the right choice for them. A customer can be in a hybrid solution, or cloud, or on-premise solution. I prefer the hybrid solution, in the same project. It's a choice they need to make for the long term.
I rate Microsoft Azure an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at Open Source & Cloud Advisory Services Architect IBM
Good storage and elasticity with reasonable pricing on offer
Pros and Cons
- "The pricing is quite good, and it is designed as pay-per-use."
- "Maybe Microsoft could improve its monitoring around the networking."
What is our primary use case?
I use Microsoft Azure for different clients. I have different workloads or different architecture in Azure.
The most common use case is for migrations from on-premise to cloud. The principal solution is for a virtual machine, storage, and networking.
What is most valuable?
The principal features that I use include computing, networking, and storage.
The elasticity within the cloud is great for clients to complete their pre-determined goals.
The cost is pretty good. They have a pay-per-use way of dealing with licensing that is very attractive. Migrating to the cloud becomes very attractive due to this.
The solution can scale.
Stability has been good.
What needs improvement?
Maybe Microsoft could improve its monitoring around the networking.
Clarity on the cost of the things could be better in some cases. For example, it's difficult to do a report with the cost of the things in Azure. Their calculator to estimate the cost needs to improve in terms of the estimation they provide.
For how long have I used the solution?
I have five years of experience with this product.
What do I think about the stability of the solution?
There are some products that have good stability and virtual machines - depending on your setup and configuration - are very good. With Microsoft Azure, it's very rare that I even have a problem with it. In any solution, there's always some form of issue, however, with this, it's less common.
What do I think about the scalability of the solution?
I've found the scalability to be quite good.
I have worked with clients that have 300 users or more, however, sometimes with a smaller client they will have maybe 60 or 100 users.
How are customer service and support?
Technical support is very good, however, it depends on the problem. There are some problems that originate with the client itself that Microsoft, naturally, couldn't necessarily resolve due to the origin of the problem. However, in general, I haven't had any problems with the support with Microsoft. They are helpful and responsive.
How was the initial setup?
Whether the initial setup is straightforward or complex depends on the client. There are some products that are more complex to set up. However, for me, it's easy to deploy different features or different products. It's easier compared to on-premise deployments.
Deployments can be two to three months for an enterprise.
For maintenance, you need a good team with good skills in Microsoft Azure, especially in the cloud due to the fact that it's a bit different. Things are different in the cloud compared with on-premise.
What about the implementation team?
I am able to deploy the solution for clients.
I work with a team in my company. When, for example, we need help or support from Microsoft, we have a contact with the architect of this provider to resolve some issue or some problem that we have in the cloud.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite good, and it is designed as pay-per-use.
What other advice do I have?
We are partners with Microsoft.
I am an architect, cloud architect, and I work in design solutions and implementing solutions in the cloud.
I'd rate the product at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Devops at a computer software company with 5,001-10,000 employees
Good hub integration with lots of new features and easy to integrate
Pros and Cons
- "I know there have been a lot of improvements and a lot of new services lately. I'm really not aware of all of them."
- "I haven't checked the console for some time, however, compared to the AWS console, the interaction console of the web part, the web services, it's not so easy."
What is our primary use case?
I was testing the integration capabilities. I deployed a simple solution with a front and back end with an SQL database. For the server-less solution, it was just to interact with the database. That's what kind of the load that I was testing. The use case was to integrate with the directory, authenticate, and then consume some of the services there.
What is most valuable?
One of the services that I found to be great is the connector. For example, the other day, I was creating an application for internal research. With that connector, it was really easy to integrate some services to interact with the connectors. The credential allows you to authenticate with the active directory. Then, with that authentication, you can have the assurance that the people who are consuming the application are the right ones.
I know there have been a lot of improvements and a lot of new services lately. I'm really not aware of all of them.
One thing which is great is that they give users hub integration. That's a strong aspect, which would be good for many people and clients and developers so that they have that integration right away.
What needs improvement?
I haven't checked the console for some time, however, compared to the AWS console, the interaction console of the web part, the web services, it's not so easy. That will be a good area to improve, which is to make the console for interaction with services a little easier.
Another point to improve could maybe be the pricing model or maybe the interaction with information. When you look for information in AWS, it's more straightforward and clear. It's hard to find that information on Azure.
For how long have I used the solution?
I used the solution for maybe one month at the beginning of maybe March of this year. I was doing some tests with Microsoft Azure. I was deploying some services.
What do I think about the stability of the solution?
The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is fine. However, it may be another thing to improve. I haven't look looked at it in some time, however, I remember at the beginning, I tried to research for the price, for rates, and things. I didn't find it easy to locate, which made it hard to gauge the cost of scaling.
From my side, I don't plan to increase usage. Right now, I'm working for other clients, and with the solutions of the clients. For research purposes, I will do maybe one or two instances, just for testing. It's not a big deal.
How are customer service and support?
While I've never needed technical assistance, my understanding is that it's pretty good.
How was the initial setup?
It was not very difficult to set up the solution. In the beginning, it's a bit difficult to just find the services and things like that. They need a kind of list or something, something more visible. That would help.
Our implementation was not too big. It took maybe two days. Another deployment we did took maybe three. I'm not really a complete expert. It might have taken a bit longer for me due to my lack of experience.
What about the implementation team?
I did not use consultants or resellers for deployment. I did it myself. There wasn't too much pressure. I was doing the deployment more for research purposes.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is unclear. it's hard to find the costs.
What other advice do I have?
The company I am working for is a Microsoft partner.
I'd advise potential new users to try to get as much information as possible about licensing and about the products that they are going to use. That will be good to have a very clear understanding of. Beyond that, it's not a problem to get started and go.
I'd rate the product at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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