We use Microsoft Azure for PaaS, SaaS, and IaaS solutions. It is used in a broad spectrum of business applications for general use.
Team Manager - Public Cloud & Operations at a comms service provider with 10,001+ employees
Scales well, reliable, has good support and you pay for what you use
Pros and Cons
- "The most valuable feature of this solution is the integration between all of the components in Azure."
- "I would like to see better policy-based management and everything related to security management could have been better integrated."
What is our primary use case?
What is most valuable?
The most valuable feature of this solution is the integration between all of the components in Azure.
What needs improvement?
There are always areas for improvement. The integration is good but it can always be better.
The openness and the security policies can be better. It is missing a bit in everything related to the policies.
I would like to see better policy-based management and everything related to security management could have been better integrated.
For how long have I used the solution?
I have been working with Microsoft Azure for six years, and in my current company for more than two years.
We are using the latest version. It is a SaaS solution it is always updated
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What do I think about the stability of the solution?
Microsoft Azure is stable and it's a reliable solution.
What do I think about the scalability of the solution?
It is absolutely scalable. It is one of the major reasons we adopted public clouds, to have that scalability.
We have approximately 10,000 users who use at least some of the features of this solution.
How are customer service and support?
We have contacted technical support. Overall we are pretty happy, but sometimes they are responsive and other times they are less responsive.
How was the initial setup?
The initial setup is complex but it is more to do with the nature of what we want to achieve and less to do with the nature of the product.
To a certain extent, it is complex, but on the other hand, once you know what you are doing, nothing is complex.
What's my experience with pricing, setup cost, and licensing?
Licensing is on a monthly basis. It is paid on a per-use basis.
I am quite happy with the pricing. You pay for what you get.
What other advice do I have?
I would absolutely recommend this solution to others who are interested in this solution.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Architect, Technology Transformation Group at a computer software company with 5,001-10,000 employees
Easy to use, flexible, and scales well
Pros and Cons
- "We find that it is easy to integrate with other Microsoft technologies such as Microsoft Office."
- "We have found the stability and performance to be quite good."
- "The solution could always work to reduce its costs."
What is our primary use case?
Microsoft Azure is mainly used for legacy system migration. We also use it for platform development and new custom development package solutions.
What is most valuable?
The solution is very easy to use.
The product has been stable and the performance is good.
It's very flexible. We find that it is easy to integrate with other Microsoft technologies such as Microsoft Office.
The solution scales quite well.
Technical support is very helpful.
What needs improvement?
There aren't limitations that come to mind. Whatever they have planned for the solution in the future, I will be happy with it.
The solution could always work to reduce its costs.
It would be ideal if the solution could offer more non-Microsoft-related integration capabilities.
For how long have I used the solution?
I've been using the solution for two years at this point. It hasn't been too long just yet.
What do I think about the stability of the solution?
We have found the stability and performance to be quite good. It doesn't crash or freeze. There are no bugs or glitches.
What do I think about the scalability of the solution?
The solution is very scalable. If a company would like to expand it, it can do so.
Currently, we have around 1,000 users.
How are customer service and technical support?
We've found Microsoft's technical support to be good. they are helpful and responsive and so far, we are satisfied with their level of assistance.
Which solution did I use previously and why did I switch?
I also have experience working with AWS, Amazon Web Services.
How was the initial setup?
I was not a direct part of the installation, therefore, I can't really comment. I can't directly speak to if the process was easy or difficult.
What's my experience with pricing, setup cost, and licensing?
The pricing could be a bit lower. It would make their customers happy if they decided to charge less.
We pay a yearly licensing fee.
What other advice do I have?
We are customers and end-users, however, we are also advisors. We give advice on products to our customers.
As the solution is cloud-based, it's consistently updated and we are always on whatever the latest version is.
We've been quite happy with its capabilities. I'd rate it at an eight out of ten.
I would recommend the solution to other users or companies that want to start exploring it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Azure
June 2026
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Risk Manager at Novo Banco
A stable and scalable solution with good tech support, but lacking proper ease of use and dashboards
Pros and Cons
- "The solution is stable."
- "Microsoft's technical support is good."
- "Use of the solution could be easier. It is too complex."
What is our primary use case?
As the solution is cloud-based, we always use the latest solution.
We make use of the solution in the cloud for specific internal applications.
What needs improvement?
Use of the solution could be easier. It is too complex.
The solution is not sufficiently informative and there is a need to wade through much information.
Moreover, we find it lacking when it comes to active dashboards. This is problematic when looking to Teams, as it does not allow one to know what is transpiring in real time, such as when there are concurrent conferences. This information only becomes available the following day.
For how long have I used the solution?
I have been using Microsoft Azure Review for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
Microsoft's technical support is good. There is no room for improvement.
Which solution did I use previously and why did I switch?
We looked at web user before going with the solution.
How was the initial setup?
As the solution is cloud-based there is no installation involved.
What's my experience with pricing, setup cost, and licensing?
The license is on a monthly basis.
What other advice do I have?
There are approximately 100 users utilizing the solution in our organization.
I would definitely recommend it to others.
I rate Microsoft Azure as a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Feature-rich, flexible, scales well, reasonably priced, and has good support
Pros and Cons
- "I like that it is user-friendly and flexible."
- "I would like to see the console improved."
- "While Microsoft Azure is user-friendly, some of the other cloud products I use are more user-friendly."
What is our primary use case?
We use Microsoft Azure for enterprise applications.
What is most valuable?
I like that it is user-friendly and flexible.
It's done a really good job. It's an up-to-the-mark product.
There are many features available in Azure, including hundreds of products. There are more than 200. It is difficult to find fault in this product.
What needs improvement?
While Microsoft Azure is user-friendly, some of the other cloud products I use are more user-friendly. I use AWS and I like it more than I like Microsoft Azure.
I would like to see the console improved.
For how long have I used the solution?
I have been using Microsoft Azure for two years.
What do I think about the scalability of the solution?
The scalability of Microsoft Azure is a valuable feature.
We have approximately 50 users in our organization and plan to increase our usage.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
Previously, I was using AWS.
How was the initial setup?
The initial setup is very straightforward.
The installation time varies; it can take as little as five minutes or as long as several hours.
Because there are so many products, we have quite the team. We have anywhere from five to ten people to manage and maintain the complete infrastructure.
What about the implementation team?
I completed the installation myself. I did not use an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
We have a subscription and the price is reasonable.
What other advice do I have?
I would recommend Microsoft Azure to others who are interested in using it. It's a good product.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Consultant at Ukroboronprom
Stable with good security and easy to manage
Pros and Cons
- "Technical support has been extremely helpful."
- "The solution is good for enterprise control and managing various systems."
- "We need more security to be available on our smartphones and mobile devices."
What is our primary use case?
We buy licenses in order to provide an ecosystem on Microsoft, using Azure for documents and also for accessing Office 365 and for corporate messaging and so on.
We use Azure for everything. For example, we use Microsoft Teams on Azure for our conference calls and we also use scrum tools and project management tools as well. we use it on endpoints to work in remote places. Our CRM and procurement platforms sit on Azure. There's also antivirus features on it.
What is most valuable?
The solution is good for enterprise control and managing various systems.
The solution is quite stable.
The scalability has been good.
We haven't seen any security gaps as of yet. It feels very safe.
The initial setup is very easy.
Technical support has been extremely helpful.
What needs improvement?
We need more security to be available on our smartphones and mobile devices. They need to improve the protections available in that area in particular. We're actually currently looking for solutions that will protect devices of this nature so that they can safely access the corporate network.
For how long have I used the solution?
We began to use this solution last year, in 2020, when we begin to have to do remote work.
What do I think about the stability of the solution?
The stability of the solution is excellent. There are no bugs or glitches. It doesn't crash or freeze. the performance has been good.
What do I think about the scalability of the solution?
The scalability of Azure is very good. If a company wants to expand it, it can do so with relative ease.
We have about 300 endpoints in our organization that use Microsoft Azure.
How are customer service and technical support?
The technical support on offer is very good. If we ever need help or extra assistance, they are happy to jump in. We're quite satisfied with the level of service on offer.
How was the initial setup?
The installation was mostly straightforward, although we did run into a few small issues. We had the local Microsoft team assist us, however. For the most part, everything ran smoothly.
It typically takes two to four hours to install everything.
We have a technical team of 15 people that can handle deployment and maintenance as necessary. They are IT and help desk personnel as well as two managers. We also have a team that focuses on cybersecurity and information protection.
What about the implementation team?
Our local Microsoft team helped with the installation.
What's my experience with pricing, setup cost, and licensing?
We're on a three-year standard license. We do have to pay for licensing.
Which other solutions did I evaluate?
We haven't looked at other solutions. We prefer sticking with Azure.
What other advice do I have?
We're customers and end-users.
We use both the cloud and on-premises.
We're using the latest version of the solution.
I'd rate the solution at a seven out of ten. It's very good, however, it has room to grow.
I'd highly recommend the solution to other individuals and organizations.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager at a manufacturing company with 10,001+ employees
Reliable single sign-on authentication with access to multiple Microsoft applications
Pros and Cons
- "We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur."
- "Ease of use could be improved."
- "Technical support needs improvement. If you are able to get a rep then it's great. If not, you are left hanging."
What is our primary use case?
We use this solution for single sign-on authentication.
What is most valuable?
We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur.
What needs improvement?
Ease of use could be improved. You wouldn't just be able to use this solution without being trained on it.
For how long have I used the solution?
We have Microsoft Azure for approximately five years.
We are always updating Microsoft.
What do I think about the stability of the solution?
It's been pretty stable. There have only been one or two instances where Microsoft went down. One time, it was the building's main operations center that was struck by lightning and caught on fire.
What do I think about the scalability of the solution?
We have 20,000 users in our organization who are using this solution.
As we acquire other companies, we will increase the usage.
How are customer service and technical support?
Technical support needs improvement. If you are able to get a rep then it's great. If not, you are left hanging.
Which solution did I use previously and why did I switch?
Previously, we used Okta.
We switched over because we got the Enterprise package with Microsoft Suite.
How was the initial setup?
The initial setup was completed by our internal Microsoft team.
What was our ROI?
Microsoft Azure definitely provides us with a return on investment.
What's my experience with pricing, setup cost, and licensing?
Licensing costs for Enterprise are on an annual basis. In addition, we pay to have Gartner help us negotiate.
What other advice do I have?
It is best to have a dedicated team because it is not easy to use and get set up or to get acclimatized in the amount of training that you need to become familiar with the solution.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Digital Strategy Manager at a energy/utilities company with 10,001+ employees
Has a single sign-on functionality and a user friendly interface
Pros and Cons
- "I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks."
- "Integration with other services could be much better."
What is our primary use case?
We have a complete Microsoft ecosystem. Azure comes with a variety of parts such as infrastructure as a service and platform as a service or SaaS. We are using it for infrastructure as a service and software as a service as well, so both SaaS and IaaS are being used.
All of our solutions are being deployed on the Azure server. We use the Azure authentication functionality across our organization, which is a single sign-on functionality, so it is Azure-based. We also are incorporating the DevOps framework, which, again, is being integrated to Azure. Our complete backbone is being moved to Azure, and most of our systems are moving to the cloud version.
What is most valuable?
I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable.
Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks.
Scalability is also very robust because you can deploy the solutions on the go, and along with that, it provides you an ecosystem to integrate with the existing Microsoft products. For example, we have Power BI, and it's very nicely integrated with the Azure cloud version.
The interface is quite user friendly and intuitive. The reporting is perfect as well.
What needs improvement?
Integration with other services could be much better.
For how long have I used the solution?
We have been using Microsoft Azure for over two years now.
What do I think about the stability of the solution?
The stability is very good. As it is a Microsoft product, the reliability is very good.
What do I think about the scalability of the solution?
Because it's a cloud-based solution, scalability is not an issue at all. We currently have over 200 development team members using Microsoft Azure.
How are customer service and technical support?
Technical support staff have been responsive, and the support was good.
How was the initial setup?
The initial setup was a bit complex. It was getting ruled out sometimes, but it was at a Pan-India level. So, it was expected to take some time; it took about 8 to 12 months. Overall, it was good.
What's my experience with pricing, setup cost, and licensing?
I believe that we have a three-year license, and I'm happy with the pricing.
What other advice do I have?
I think Azure works best when you have the complete Microsoft ecosystem. Then, you get the real value out of it. In my firm, we have the complete enterprise licensing model. So, we have an integrated ecosystem, which provides a very collaborative way of working, along with the ease of creating.
If I were to rate Microsoft Azure on a scale from one to ten, I would rate it at nine.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Consultant at a computer software company with 201-500 employees
Extremely scalable with the capability to build an environment in minutes and offers good automation
Pros and Cons
- "The product scales extremely well."
- "You can build an environment in minutes; it's very good in terms of being an infrastructure as a service, and I found that really fascinating."
- "They need to make storage easy and offer more interconnectivity between solutions."
- "The cost is quite high."
What is our primary use case?
I primarily used the solution for hypothetical cases. I used the solution to look at the 2019 active directory environment, some remote SQL storage, and storage access from on-premises to the cloud.
What is most valuable?
There's a feature for automated tasks. As an administrator, handling administrative-type tasks, it's quite useful. For example, I was spending lots of money when I would spin things up. I'd spin up a SQL server. I'd spin up different types of things. They cost a lot of money. I would get distracted, walk away, and go to bed. I'd get up in the morning, and I'd see I'd have a bill. Therefore, I spun up an automated task and wrote a PowerShell script, put it in an automated task, and it would run at seven o'clock every night, and delete all my resources. It saved me money.
You can build an environment in minutes. It's very good in terms of being an infrastructure as a service, and I found that really fascinating.
All the devices they have up there that replace existing devices in the real world like load balancers or F5 are helpful. I'm not sure how they relate or how they form compared to F5, or the firewalls compare to the ones that are in data centers, however, they looked all right to me.
The solution is mostly stable.
The product scales extremely well.
What needs improvement?
It's a bit of a mystery how the storage is going to perform. For example, when you've got a storage device like Hitachi or NetApp, you can run reports on that storage and you can do all this good stuff. I'm not sure if that's the case with Azure. A lot of the stuff is kind of proprietary, at the moment.
The cost is quite high.
You can't control the data as much as you would like to. When it's theirs, it's theirs. With Hitachi, Hitachi has its own policies. You can move data around based on how much it's used into lower-cost discs and whatnot. You might be able to do that with Azure. However, I can't verify that.
The initial setup is complex.
They need to make storage easy and offer more interconnectivity between solutions.
For how long have I used the solution?
I've used the solution for about a year or so. Maybe a year and a half at most. It hasn't been that long.
What do I think about the stability of the solution?
In terms of stability, I've seen it go down twice now. They've had two problems with the active directory. That said, I would describe it as stable. They have different sites, regions, and whatnot, where you can move your data around in case you lose a data center or you lose a region. However, if you lose the active directory, that can take everything down.
It's not any more stable than an enterprise environment, to be honest. Maybe a little bit, however, if you lose a network connection to it, that's not stable.
I worked in a bank, a huge 50,000 employee enterprise. I saw their infrastructure go up and down about the same, once or twice a year. That's about the same as Azure, therefore, it's not anything different than an enterprise. You can make an enterprise resilient if you have lots of domain controllers and you do lots of redundant paths.
What do I think about the scalability of the solution?
The solution is very scalable. It's one of its great selling points. If a company needs to scale, it can do so with ease.
How are customer service and technical support?
I've never been in touch with technical support. I can't speak to how helpful or responsive they are.
How was the initial setup?
For a layperson or someone who is not trained, it wasn't an easy initial setup. It had some complexities.
I've personally gotten used to the process. The deployment, for example, wouldn't take that long now. While in the beginning, a deployment might take a month, now that I am more comfortable with the solution and more familiar, I can likely do it in a few days.
That said, it depends on a company's plans and its own unique environment and complexities. It can vary. Most people seem to struggle with all of the connections they had before.
The number of people you need to deploy or maintain the solution really depends on the size of the environment. After implementation, you could probably scale back your employees from 10% to 50% with Azure.
What about the implementation team?
I can handle an implementation myself. I'm getting better and faster at it.
What's my experience with pricing, setup cost, and licensing?
I've found the cost to be a bit high. You also get dinged for extra things along the way.
The charges are also unpredictable. Even if you think something is a relatively static item, they'll charge you for it and it will change your expectation of the cost.
Which other solutions did I evaluate?
I've looked at other solutions, such as Hitachi and Netapp.
The biggest struggle a person would have these days, as an architect, is to determine what the cost-benefit of going to Azure would be rather than going to a storage device such as a Hitachi or a NetApp. Which has better value? What's going to be better in the next couple of years? You can really get screwed if you're going to be pulling data down from the cloud. If you pull a lot of data from the cloud, it's going to cost you. You don't get charged for putting it up. You get charged for pulling it down.
What other advice do I have?
I basically used the solution to study.
I used a few different deployment models. I made an on-prem environment, Hyper-V environment, on my laptop and I connected it to the cloud.
I'd advise those considering the solution to not put all of their eggs in one basket. By that, I mean, it's a good idea to go hybrid and not full cloud. Going hybrid covers that network loss that you could suffer if you lose the network. If you lost a data center or a region, you could still have your on-prem server running an image of the cloud onsite.
I'd give the solution an eight out of ten. I haven't had a chance to study AWS or Google, however, I like this solution very much.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Department at a transportation company with 10,001+ employees
Easy to use, scales well, good interface, and provisioning a server is fast
Pros and Cons
- "Provisioning a server is fast, taking only one or two minutes before it is ready."
- "Our usage is rather limited right now but for what we use it for, the product is quite good and we are satisfied with the services."
- "At this point, the latency is too high to use Azure in our production environment."
What is our primary use case?
We have a private cloud, but we are interested in having a hybrid cloud that includes Microsoft Azure. This use of it as an Infrastructure as a Service will help us to expand our scale using our hardware.
Primarily, we use Azure to test services and solutions that we want to use on the public cloud. Nothing in production is being used on Azure yet because of latency.
What is most valuable?
Azure is helpful when you want to set up a server, such as a Linux test server. For example, we can transfer our code to the test server and do a comparison.
This solution is easy to use. It has quite a good interface for things like provisioning a server.
Provisioning a server is fast, taking only one or two minutes before it is ready. In our private cloud, this process still takes longer.
What needs improvement?
At this point, the latency is too high to use Azure in our production environment.
I would like to see support for data streaming in the future because I understand that currently, data streaming is not there. It would work like Kafka does, in Microsoft Azure. If they can provide the Platform as a Service and Infrastructure as a Service, it will be better.
For example, if want to use Kafka, I should be able to purchase Microsoft Azure and then use my Kafka license. This would also give me support. Right now, using it requires first getting a server through Infrastructure as a Service, then getting a Kafka license, then installing the server in the cloud.
For how long have I used the solution?
We started using Microsoft Azure last year.
What do I think about the scalability of the solution?
Azure is a scalable product. We are not using it extensively yet because we just started exploring it for use as a testing server. However, if we are satisfied with the security and issues with latency then we are going to set up performance tests.
How are customer service and technical support?
We have not had any issues with support. The interface is quite user-friendly, so we have not needed to contact them. I think that they do have assistance available for onboarding, or creating a server.
Which solution did I use previously and why did I switch?
We did evaluate other solutions but that is the job of another team in the company. I was only told that we also tried Google Cloud.
How was the initial setup?
The initial setup is straightforward. Microsoft Azure provides an easy interface to log in and create a server.
What's my experience with pricing, setup cost, and licensing?
The pricing is flexible. Our company engaged in negotiations to get a better price, which resulted in a two-year contract.
It seems that the cost of using the service in the short term is definitely good. However, in the long-term it is different. The long-term cost is higher than if you set up the servers on-premises, which is something that could be improved through more competitive pricing.
What other advice do I have?
Our usage is rather limited right now but for what we use it for, the product is quite good and we are satisfied with the services. This is a product that I can recommend for anybody who does not want to invest a lot of money in their own hardware.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Sr.Consultant at a comms service provider with 10,001+ employees
Very scalable, no upfront expenses, fast time to market, and maximum uptime for our services
Pros and Cons
- "Its scalability is valuable. Depending on our requirements, we can add as many virtual machines as we want. We are able to get high availability for services. Services are always available, and they have the maximum uptime. If there is any issue with one of the services, another service is always available. It is pay-as-you-go. You don't have to spend any money upfront. You use the service and pay after one month or a couple of hours of use."
- "We don't have to spend money to purchase the hardware, set up a data center, get people to work on it, and maintain security."
- "For deploying multiple resources in a big number, such as in hundreds, we need a streamlined process and more user-friendly scrips. The scripts have to be more user-friendly, and they should also supply some standard templates to deploy multiple resources at a time. Currently, it is very easy to deploy a couple of resources, but if you want to deploy multiple resources, it becomes complex. The material that they provide for integration with an existing on-prem data center is complex. They have to make them user-friendly. The scripts related to resource management need to be simplified."
- "For deploying multiple resources in a big number, such as in hundreds, we need a streamlined process and more user-friendly scripts."
What is our primary use case?
The existing infrastructure of our customers is on-prem. We will be migrating or moving from on-prem to Microsoft Azure cloud.
How has it helped my organization?
We don't have to spend money to purchase the hardware, set up a data center, get people to work on it, and maintain security. We don't have to spend any money on these things. It is ready to use, and resources are available for us. We just create an account on Azure and start using the services.
The time to market is very fast. We just supply the resources, virtual machines, and databases, and our applications are up and running. This helps our customers and us to be more future-ready and cloud-ready.
What is most valuable?
Its scalability is valuable. Depending on our requirements, we can add as many virtual machines as we want. We are able to get high availability for services. Services are always available, and they have the maximum uptime. If there is any issue with one of the services, another service is always available.
It is pay-as-you-go. You don't have to spend any money upfront. You use the service and pay after one month or a couple of hours of use.
What needs improvement?
For deploying multiple resources in a big number, such as in hundreds, we need a streamlined process and more user-friendly scrips. The scripts have to be more user-friendly, and they should also supply some standard templates to deploy multiple resources at a time. Currently, it is very easy to deploy a couple of resources, but if you want to deploy multiple resources, it becomes complex.
The material that they provide for integration with an existing on-prem data center is complex. They have to make them user-friendly. The scripts related to resource management need to be simplified.
For how long have I used the solution?
I have been using this solution for one year. In our company, we have been using it for four to five years.
What do I think about the stability of the solution?
It has a very high uptime for services. They are able to provide as per Service Level Agreement (SLA). We are not seeing any downtime for our applications. Our users have not reported any issues.
They have their internal redundancy for hardware and software. If there is an issue with any hardware, another hardware is ready to take the load.
What do I think about the scalability of the solution?
It is very scalable. We can add as many virtual machines as we want. We have 400 to 500 people who are using this solution.
How are customer service and technical support?
I have not worked with support. We work in a design team where we have a dedicated Microsoft account partner to provide support. That support is fine. If there is an issue with running virtual machines or there are any infrastructure issues, another team takes care of that. I've not got any complaints from them that their support is not working.
Which solution did I use previously and why did I switch?
Previously, we had the regular on-prem solution with our own data center. We had to deploy physical servers, networks, databases, and everything else. We needed flexibility and scalability for our customers and applications, and that's why we moved to the cloud.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
It is operational expenditure (OPEX). There is no cost upfront. When you start using it, you have to pay the charges. Initially, the cost is less, but after you start using it more and more, the cost will go higher. It is a little bit costly, but that is okay because you get better resources. You also get better support in terms of how you create the resources. Documentation is available, and the SLAs are met.
What other advice do I have?
Companies are now starting to switch over to Azure, and before doing any kind of migration, they need to plan each and everything from scratch. They should have a Microsoft consultant or somebody from Microsoft so that they can plan well before using Azure. Otherwise, they will not be aware of where they are spending and how they can reduce the spending. They would also not know whether their security compliances are being met and whether their network is being fully utilized or having some issues. Proper planning has to be done before using Azure.
I would rate Microsoft Azure an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Updated: June 2026
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Have you used Azure Data Governance tool Purview ? If yes, what's your view and is it mature enough?