We are primarily using the solution for the active directory, and Microsoft TPM.
Sr Engineer IT at Hical Technologies Pvt Ltd
Stable, with good management capabilities and helpful technical support
Pros and Cons
- "Technical support has been good over the years."
- "The product has helped in managing laptops during COVID, it is very useful to work from home, and due to the fact that it's all on the cloud, we don't have to be in the office to access and manage everything."
- "The pricing could be better."
- "We'd prefer lower pricing. Microsoft can be costly."
What is our primary use case?
How has it helped my organization?
The product has helped in managing laptops during COVID. It is very useful to work from home. It offers useful products like Microsoft Teams, used by 100% of our company. Due to the fact that it's all on the cloud, we don't have to be in the office to access and manage everything.
What is most valuable?
The management aspect of the solution has been good. We've been able to align it with our laptop servers and Microsoft 10 configurations.
The solution continues to improve itself.
The monitoring of the product is good.
Scalability is there if you need it.
The solution is stable.
Technical support has been good over the years.
What needs improvement?
The pricing could be better.
If you don't understand Microsoft, the initial setup can be a bit difficult. You have to be slightly technical.
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For how long have I used the solution?
I've been using the solution for about four years. It's been a while. I've had some time to get to know the solution.
What do I think about the stability of the solution?
The stability of the solution has been excellent. There are no bugs or glitches. It's reliable. It doesn't crash or free. the performance is good.
What do I think about the scalability of the solution?
The scalability is very good. If a company needs to expand it, it can do so. it's not a problem.
How are customer service and support?
Technical support is good. We haven't had any issues with them. We're satisfied with the level of support we get.
How was the initial setup?
The initial setup is easy if you understand Microsoft and have some experience. Otherwise, it is very difficult.
What's my experience with pricing, setup cost, and licensing?
We'd prefer lower pricing. Microsoft can be costly. Due to COVID, many small companies can't handle the costs that Microsoft is charging. They need to be more flexible. If customers were going through cloud solutions, they should get more of a discount.
What other advice do I have?
We are Microsoft customers and end-users. We don't have a business relationship with the company.
I'd rate the solution at a nine out of ten. We've mostly been quite please with the product and its capabilities.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Systems Engineer / Tech Logic Consultant. at a non-tech company with self employed
Feature-rich, good update management, stable, and easy to install
Pros and Cons
- "The most valuable features of this solution are the Access Management and the PIN modules."
- "Microsoft Azure is a very good product."
- "Because it has a lot of features, a person just coming into Microsoft Azure might feel that it is a bit complex."
- "Because it has a lot of features, a person just coming into Microsoft Azure might feel that it is a bit complex."
What is our primary use case?
We use Microsoft Azure to patch our servers. We are also using it for creating and access management.
How has it helped my organization?
We have several benefits in having Azure on board. If you are Microsoft-centric, you get gold certificate partnerships. Furthermore, if you elect MSP, you have MSP certification, which allows you to have more customers on board.
What is most valuable?
The most valuable features of this solution are the Access Management and the PIN modules. They are very good features.
Update management is also very good, for both on-premises and for cloud services.
Microsoft Azure is a very good product. For my requirements, it works fine.
It's user-friendly, and the reporting is good.
What needs improvement?
Because it has a lot of features, a person just coming into Microsoft Azure might feel that it is a bit complex. Once you are familiarized with it, they will find that it is organized in a structured way.
It's a bit clunky at first.
For how long have I used the solution?
I have been using Microsoft Azure for two yes, but I would not say that my experience is at the expert level.
We are using the latest version.
What do I think about the stability of the solution?
Microsoft Azure is a stable product.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
I have not contacted technical support.
There is a lot of documentation available online.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
It's a pay-as-you-go subscription.
What other advice do I have?
Overall, I would recommend Azure to anyone who is interested in using it.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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April 2026
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Team Manager - Public Cloud & Operations at a comms service provider with 10,001+ employees
Scales well, reliable, has good support and you pay for what you use
Pros and Cons
- "The most valuable feature of this solution is the integration between all of the components in Azure."
- "The most valuable feature of this solution is the integration between all of the components in Azure."
- "I would like to see better policy-based management and everything related to security management could have been better integrated."
- "I would like to see better policy-based management and everything related to security management could have been better integrated."
What is our primary use case?
We use Microsoft Azure for PaaS, SaaS, and IaaS solutions. It is used in a broad spectrum of business applications for general use.
What is most valuable?
The most valuable feature of this solution is the integration between all of the components in Azure.
What needs improvement?
There are always areas for improvement. The integration is good but it can always be better.
The openness and the security policies can be better. It is missing a bit in everything related to the policies.
I would like to see better policy-based management and everything related to security management could have been better integrated.
For how long have I used the solution?
I have been working with Microsoft Azure for six years, and in my current company for more than two years.
We are using the latest version. It is a SaaS solution it is always updated
What do I think about the stability of the solution?
Microsoft Azure is stable and it's a reliable solution.
What do I think about the scalability of the solution?
It is absolutely scalable. It is one of the major reasons we adopted public clouds, to have that scalability.
We have approximately 10,000 users who use at least some of the features of this solution.
How are customer service and technical support?
We have contacted technical support. Overall we are pretty happy, but sometimes they are responsive and other times they are less responsive.
How was the initial setup?
The initial setup is complex but it is more to do with the nature of what we want to achieve and less to do with the nature of the product.
To a certain extent, it is complex, but on the other hand, once you know what you are doing, nothing is complex.
What's my experience with pricing, setup cost, and licensing?
Licensing is on a monthly basis. It is paid on a per-use basis.
I am quite happy with the pricing. You pay for what you get.
What other advice do I have?
I would absolutely recommend this solution to others who are interested in this solution.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Architect, Technology Transformation Group at a computer software company with 5,001-10,000 employees
Easy to use, flexible, and scales well
Pros and Cons
- "We find that it is easy to integrate with other Microsoft technologies such as Microsoft Office."
- "We have found the stability and performance to be quite good."
- "The solution could always work to reduce its costs."
- "The solution could always work to reduce its costs."
What is our primary use case?
Microsoft Azure is mainly used for legacy system migration. We also use it for platform development and new custom development package solutions.
What is most valuable?
The solution is very easy to use.
The product has been stable and the performance is good.
It's very flexible. We find that it is easy to integrate with other Microsoft technologies such as Microsoft Office.
The solution scales quite well.
Technical support is very helpful.
What needs improvement?
There aren't limitations that come to mind. Whatever they have planned for the solution in the future, I will be happy with it.
The solution could always work to reduce its costs.
It would be ideal if the solution could offer more non-Microsoft-related integration capabilities.
For how long have I used the solution?
I've been using the solution for two years at this point. It hasn't been too long just yet.
What do I think about the stability of the solution?
We have found the stability and performance to be quite good. It doesn't crash or freeze. There are no bugs or glitches.
What do I think about the scalability of the solution?
The solution is very scalable. If a company would like to expand it, it can do so.
Currently, we have around 1,000 users.
How are customer service and technical support?
We've found Microsoft's technical support to be good. they are helpful and responsive and so far, we are satisfied with their level of assistance.
Which solution did I use previously and why did I switch?
I also have experience working with AWS, Amazon Web Services.
How was the initial setup?
I was not a direct part of the installation, therefore, I can't really comment. I can't directly speak to if the process was easy or difficult.
What's my experience with pricing, setup cost, and licensing?
The pricing could be a bit lower. It would make their customers happy if they decided to charge less.
We pay a yearly licensing fee.
What other advice do I have?
We are customers and end-users, however, we are also advisors. We give advice on products to our customers.
As the solution is cloud-based, it's consistently updated and we are always on whatever the latest version is.
We've been quite happy with its capabilities. I'd rate it at an eight out of ten.
I would recommend the solution to other users or companies that want to start exploring it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Risk Manager at Novo Banco
A stable and scalable solution with good tech support, but lacking proper ease of use and dashboards
Pros and Cons
- "The solution is stable."
- "Microsoft's technical support is good."
- "Use of the solution could be easier."
- "Use of the solution could be easier. It is too complex."
What is our primary use case?
As the solution is cloud-based, we always use the latest solution.
We make use of the solution in the cloud for specific internal applications.
What needs improvement?
Use of the solution could be easier. It is too complex.
The solution is not sufficiently informative and there is a need to wade through much information.
Moreover, we find it lacking when it comes to active dashboards. This is problematic when looking to Teams, as it does not allow one to know what is transpiring in real time, such as when there are concurrent conferences. This information only becomes available the following day.
For how long have I used the solution?
I have been using Microsoft Azure Review for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
Microsoft's technical support is good. There is no room for improvement.
Which solution did I use previously and why did I switch?
We looked at web user before going with the solution.
How was the initial setup?
As the solution is cloud-based there is no installation involved.
What's my experience with pricing, setup cost, and licensing?
The license is on a monthly basis.
What other advice do I have?
There are approximately 100 users utilizing the solution in our organization.
I would definitely recommend it to others.
I rate Microsoft Azure as a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Feature-rich, flexible, scales well, reasonably priced, and has good support
Pros and Cons
- "I like that it is user-friendly and flexible."
- "I like that it is user-friendly and flexible."
- "I would like to see the console improved."
- "While Microsoft Azure is user-friendly, some of the other cloud products I use are more user-friendly."
What is our primary use case?
We use Microsoft Azure for enterprise applications.
What is most valuable?
I like that it is user-friendly and flexible.
It's done a really good job. It's an up-to-the-mark product.
There are many features available in Azure, including hundreds of products. There are more than 200. It is difficult to find fault in this product.
What needs improvement?
While Microsoft Azure is user-friendly, some of the other cloud products I use are more user-friendly. I use AWS and I like it more than I like Microsoft Azure.
I would like to see the console improved.
For how long have I used the solution?
I have been using Microsoft Azure for two years.
What do I think about the scalability of the solution?
The scalability of Microsoft Azure is a valuable feature.
We have approximately 50 users in our organization and plan to increase our usage.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
Previously, I was using AWS.
How was the initial setup?
The initial setup is very straightforward.
The installation time varies; it can take as little as five minutes or as long as several hours.
Because there are so many products, we have quite the team. We have anywhere from five to ten people to manage and maintain the complete infrastructure.
What about the implementation team?
I completed the installation myself. I did not use an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
We have a subscription and the price is reasonable.
What other advice do I have?
I would recommend Microsoft Azure to others who are interested in using it. It's a good product.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Technical Officer at a tech services company with 11-50 employees
Provides monitoring and security with good performance
Pros and Cons
- "Everything is very good by way of performance."
- "Many of my customers are using SaaS and PaaS and are happy with its tasks and performance."
- "It would be nice to have faster support."
- "Occasionally, the response time is inadequate."
What is our primary use case?
We are working with the latest version.
What is most valuable?
PaaS is a valuable feature, which allows for management visibility of Microsoft. Everything is very good by way of performance. Many of my customers are using SaaS and PaaS and are happy with its tasks and performance. There are many tools, such as monitoring. The security can change along with your defender.
From the perspective of management, the solution has functional apps that are running, SQL as a service. Everything is pretty good.
What needs improvement?
In my role as a service provider the vendor appointment may be required from the Microsoft plan. Occasionally, the response time is inadequate. It would be nice to have faster support.
For how long have I used the solution?
I have been using and providing Microsoft Azure services since 2000. As of 2011 I have been providing PaaS and IaaS services.
What do I think about the stability of the solution?
The solution is stable under the right circumstances.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is not complex. The solution is user-friendly. A good working knowledge enables one to do a pretty good job in comparison with AWS.
What other advice do I have?
Microsoft is in the process of implementing a vast security apparatus. Their security features are really good. The ones that are part of Microsoft Azure allow for vulnerability assessment, with good security features. In the event of someone deploying a red flag or app they get in contact with you and take action.
Our customers run the gamut from small, medium to enterprise businesses. SMB comprise our major customers, with two or three being enterprise.
As I am a Microsoft partner, I recommend Microsoft exclusively.
I rate Microsoft Azure as a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Cyber Security Consultant at Ukroboronprom
Stable with good security and easy to manage
Pros and Cons
- "Technical support has been extremely helpful."
- "The solution is good for enterprise control and managing various systems."
- "We need more security to be available on our smartphones and mobile devices."
- "We need more security to be available on our smartphones and mobile devices."
What is our primary use case?
We buy licenses in order to provide an ecosystem on Microsoft, using Azure for documents and also for accessing Office 365 and for corporate messaging and so on.
We use Azure for everything. For example, we use Microsoft Teams on Azure for our conference calls and we also use scrum tools and project management tools as well. we use it on endpoints to work in remote places. Our CRM and procurement platforms sit on Azure. There's also antivirus features on it.
What is most valuable?
The solution is good for enterprise control and managing various systems.
The solution is quite stable.
The scalability has been good.
We haven't seen any security gaps as of yet. It feels very safe.
The initial setup is very easy.
Technical support has been extremely helpful.
What needs improvement?
We need more security to be available on our smartphones and mobile devices. They need to improve the protections available in that area in particular. We're actually currently looking for solutions that will protect devices of this nature so that they can safely access the corporate network.
For how long have I used the solution?
We began to use this solution last year, in 2020, when we begin to have to do remote work.
What do I think about the stability of the solution?
The stability of the solution is excellent. There are no bugs or glitches. It doesn't crash or freeze. the performance has been good.
What do I think about the scalability of the solution?
The scalability of Azure is very good. If a company wants to expand it, it can do so with relative ease.
We have about 300 endpoints in our organization that use Microsoft Azure.
How are customer service and technical support?
The technical support on offer is very good. If we ever need help or extra assistance, they are happy to jump in. We're quite satisfied with the level of service on offer.
How was the initial setup?
The installation was mostly straightforward, although we did run into a few small issues. We had the local Microsoft team assist us, however. For the most part, everything ran smoothly.
It typically takes two to four hours to install everything.
We have a technical team of 15 people that can handle deployment and maintenance as necessary. They are IT and help desk personnel as well as two managers. We also have a team that focuses on cybersecurity and information protection.
What about the implementation team?
Our local Microsoft team helped with the installation.
What's my experience with pricing, setup cost, and licensing?
We're on a three-year standard license. We do have to pay for licensing.
Which other solutions did I evaluate?
We haven't looked at other solutions. We prefer sticking with Azure.
What other advice do I have?
We're customers and end-users.
We use both the cloud and on-premises.
We're using the latest version of the solution.
I'd rate the solution at a seven out of ten. It's very good, however, it has room to grow.
I'd highly recommend the solution to other individuals and organizations.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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