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reviewer937401 - PeerSpot reviewer
Chief Financial Officer & Chief Operations Officer at a energy/utilities company with 1-10 employees
Real User
Oct 27, 2021
Stable, scalable, and easy to set up
Pros and Cons
  • "It is stable and scalable."
  • "I would recommend this solution to other users who are looking into implementing such a solution."
  • "Price could always be better. The features come in quickly, so we're comfortable with the feature set that is available to us."
  • "Price could always be cheaper. Its licensing and usage aren't always cheap."

What is our primary use case?

It is the backend system to support our SaaS products.

We have its cloud-based latest version.

What is most valuable?

It is stable and scalable.

What needs improvement?

Price could always be better. The features come in quickly, so we're comfortable with the feature set that is available to us.

For how long have I used the solution?

I have been using this solution for three years.

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Microsoft Azure
September 2026
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What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. Currently, we have 10 users.

How are customer service and support?

They are fine with regard to service and support. 

How was the initial setup?

Its initial setup is straightforward. It took about two weeks.

What about the implementation team?

We had an internal team. We had two people do the initial install. They were developers and
system engineers.

What's my experience with pricing, setup cost, and licensing?

Price could always be cheaper. Its licensing and usage aren't always cheap.

We pay monthly.

What other advice do I have?

I would recommend this solution to other users who are looking into implementing such a solution. I would rate Microsoft Azure a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1694517 - PeerSpot reviewer
Managing Director at D3
Real User
Oct 20, 2021
Easy to use administrator interface, stable, and straightforward installation
Pros and Cons
  • "The user interface is very good for administrators."
  • "The solution has helped our company by having zero maintenance."
  • "Microsoft should have one package for all their solutions in one place to be found."
  • "The price of the solution could be less expensive and the pricing model could be less confusing."

What is our primary use case?

We are using SharePoint through Azure.

How has it helped my organization?

The solution has helped our company by having zero maintenance.

What is most valuable?

The user interface is very good for administrators.

What needs improvement?

Microsoft should have one package for all their solutions in one place to be found. 

For how long have I used the solution?

I have been using Microsoft Azure for one year.

What do I think about the stability of the solution?

Microsoft Azure is stable.

What do I think about the scalability of the solution?

I have found Microsoft Azure scalable.

How are customer service and support?

I have satisfied with the technical support from Microsoft.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

I did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could be less expensive and the pricing model could be less confusing.

What other advice do I have?

My advice to those wanting to implement the solution is to have training. It is important to train the internal employees.

I rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
September 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Process Manager at a marketing services firm with 201-500 employees
Real User
Top 20
Oct 5, 2021
Flexible, easy to use, and good technical support
Pros and Cons
  • "The solution is easy to use and flexible."
  • "The license cost could be reduced."

What is our primary use case?

We are using Microsoft Azure for test case management and automation code repositories.

What is most valuable?

The solution is easy to use and flexible.

For how long have I used the solution?

I have been using Microsoft Azure for approximately one year.

What do I think about the scalability of the solution?

We have approximately 300 users using the solutions in my organization.

How are customer service and support?

The Microsoft technical support is good.

How was the initial setup?

Microsoft Azure's initial setup is simple.

What about the implementation team?

We use the help of our organization's system administrator. The solution does not require much maintenance.

What's my experience with pricing, setup cost, and licensing?

The license cost could be reduced.

What other advice do I have?

I rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1632060 - PeerSpot reviewer
Information System Auditor (IT Audit) at a financial services firm with 1,001-5,000 employees
Real User
Sep 20, 2021
Feature rich, scalable, and good technical support
Pros and Cons
  • "There are a lot of valuable features in Microsoft Azure, such as Kubernetes, pipelines, and development environments."
  • "The solution could improve by having more security features around my data and the platform."

What is our primary use case?

We subscribed to Microsoft Azure, which is a platform as a service where we have our applications in the cloud. We use applications, such as Office 365, on the Azure platform and we are diversifying our infrastructure in the Azure environment from our on-premise solutions.

What is most valuable?

There are a lot of valuable features in Microsoft Azure, such as Kubernetes, pipelines, and development environments. Additionally, the Security Center is very useful, I always go in to look at the security features and how those assets in the cloud are being protected.

What needs improvement?

The solution could improve by having more security features around my data and the platform.

For how long have I used the solution?

I have used Microsoft Azure for approximately one year.

What do I think about the stability of the solution?

Microsoft Azure is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have a lot of teams using this solution in my organization, approximately 20.

How are customer service and technical support?

The technical support from Microsoft is good.

What's my experience with pricing, setup cost, and licensing?

We have an annual license subscription to use the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President of Delivery & Deployment at TekFriday Inc
Real User
Top 20
Sep 14, 2021
Good cost management and billing, simple UI, but needs better alerts management and VPN
Pros and Cons
  • "The management part of it is good. Its UI is simple to use. The cost management and billing part is also good. These are the top things that I like in Azure."
  • "The alerts management should be improved. Alerts management is very complicated to configure. You have to go through a lot of tests and config action groups to set up those things. It is very complicated, and it can be simplified."
  • "Getting support is very painful because tickets get assigned to different countries."

What is our primary use case?

I am a Microsoft-certified Azure Admin. I manage Azure infrastructure as well as AWS infrastructure.

What is most valuable?

The management part of it is good. Its UI is simple to use. The cost management and billing part is also good. These are the top things that I like in Azure.

What needs improvement?

The alerts management should be improved. Alerts management is very complicated to configure. You have to go through a lot of tests and config action groups to set up those things. It is very complicated, and it can be simplified.

It is good to start with, but as the complexity increases, the usability needs to improve. We are managing only 40 virtual machines, so we are able to make use of the portal.

The VPN part can also be improved. If you want to set up multi-factor authentication for VPN clients, it is not so easy. The documentation is not so simple for multi-factor authentication.

I would like to see Azure Data Factory simplified. It is very complex. If they can simplify the data integration part inside Azure, it would be great. They should design simpler integration. They can also have a new service and keep Data Factory as it is. 

For how long have I used the solution?

I have been using Microsoft Azure for close to five years.

What do I think about the stability of the solution?

A few years ago, it was unstable, but I've not seen any issues off late. A lot of new features are being added to Microsoft Azure, but I have not seen any stability issues.

The old services are stable. We recently saw a security issue published online. So, the new services might be less stable, but I wouldn't say it is not stable.

How are customer service and technical support?

I manage that part. Getting support is very painful because tickets get assigned to different countries. People are in different time zones, which is clearly complicated. Each service is managed by different teams situated in different countries, and synchronizing with them is pretty complicated.

How was the initial setup?

It was straightforward. 

What other advice do I have?

It is good for a person who is trying it for the first time. There are some solutions, such as CSP, for which they provide direct support. There are some ways to minimize the complexity. You should go through a party that can provide this kind of knowledge before you decide on it.

I would rate Microsoft Azure a seven out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abdul Khaliq - PeerSpot reviewer
Information Technology Solutions Architect at Injazat
Real User
Sep 13, 2021
Stable, plenty of features, and scalable
Pros and Cons
  • "I have found all the features to be good."
  • "The technical support is good, but the response time is poor."

What is our primary use case?

I am a system integrator and some of my customers are using Microsoft Azure for one server and others are using 10 servers. I have a few customers that are only using the Office 365 services within Microsoft Azure.

What is most valuable?

I have found all the features to be good.

For how long have I used the solution?

I have been using Microsoft Azure for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Microsoft Azure is scalable.

How are customer service and technical support?

The technical support is good, but the response time is poor.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

I rate Microsoft Azure an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1333911 - PeerSpot reviewer
cloud solution architect at a tech services company with 1,001-5,000 employees
Real User
Top 20
Aug 29, 2021
Reliable, scalable, and has good support
Pros and Cons
  • "I like the familiarity of this solution."
  • "Microsoft Azure is very stable."
  • "The initial setup could be simplified."
  • "From a customer perspective, it can be complex. It's a bit abstract for the customer."

What is our primary use case?

We are CSP distributors. We are indirect resellers.

What is most valuable?

I like the familiarity of this solution.

What needs improvement?

No product is perfect, there is always room for improvement.

The solution to the market and the guidance for the customer should be streamlined.

From a customer perspective, it can be complex. It's a bit abstract for the customer.

They need to provide comprehensive and easy-to-understand guidelines for the customers to implement.

The initial setup could be simplified.

The customization could be improved.

I would like things to be easy for the customers and partners.

For how long have I used the solution?

I have been using Microsoft Azure for five years. I am a Microsoft engineer. It was my first job, and I have used it throughout the years.

What do I think about the stability of the solution?

Microsoft Azure is very stable.

What do I think about the scalability of the solution?

It's a very scalable product.

How are customer service and technical support?

We like the technical support.

How was the initial setup?

It can be complex when you deploy it on your own.

I have studied it, for me it was easy, but for our customers, it could be simplified. We want to make their lives easier.

What about the implementation team?

Customers will need the help of an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

Customers need to purchase additional services because of the complexity of it.

What other advice do I have?

I would recommend this solution to others.

I would rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
IT Systems Administrator at a transportation company with 51-200 employees
Real User
Top 10
Aug 29, 2021
Stable, knowledgeable support, but the support subscription model needs improvement
Pros and Cons
  • "Being cloud-based saves the provisioning aspect of an on-premises solution."
  • "The support subscription models need improvement."
  • "It was quite frustrating that an issue with their product required an upgrade to get serviced when it was a failure that they were responsible for."

What is our primary use case?

We use Microsoft Azure for our IDB. That is our primary use, but we also have a certain degree of MDM through Microsoft.

What is most valuable?

It does what it is supposed to do, and what we expected of it. That's the key benefit. Being cloud-based saves the provisioning aspect of an on-premises solution.

What needs improvement?

The support subscription models need improvement.

For how long have I used the solution?

I have been using Microsoft Azure for a couple of years.

We are using the latest version.

What do I think about the stability of the solution?

Microsoft Azure is a stable solution.

What do I think about the scalability of the solution?

As far as we have expanded it, it is scalable. It's a startup company, we haven't scaled it to a significant number of people yet.

We have between 100 and 150 people in our organization who use Microsoft Azure.

I don't think that we will expand our usage at the moment.

How are customer service and technical support?

I have contacted technical support on one occasion. My biggest issue with the technical support of Microsoft is when we had an issue that was product-related and it was difficult to get support on the subscription level we were on. In order to try to get support, we were told that we needed to upgrade. It was quite frustrating that an issue with their product required an upgrade to get serviced when it was a failure that they were responsible for.

It's not a question of knowledge, the knowledge was there. Access to that knowledge and the subscription model they were trying to put in place was the issue.

Which solution did I use previously and why did I switch?

I used to work for Oracle. My previous experience was with Oracle Enterprise Manager.

How was the initial setup?

I wasn't present or involved at the time of installation. I came along later. I started with the company after that.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid monthly.

What other advice do I have?

We are currently in the process of deploying Zabbix to cover our monitoring needs. We have used other monitoring products which come with certain components.

From my point of view, it would depend on the type of solution and everything they were trying to encompass. In our case, it made sense to go with Azure. I think that for other companies, I would recommend that it's a good solution, but that depends on what problem you are trying to solve. It also depends on what infrastructure is already in place, and whether you want to have a lot of disparate systems communicating, or whether you want to consolidate that to a specific vendor. But for the purposes of what we needed Azure to do, it does the job. However, we don't use all of the MS Apps functionality.

It does the job, but it doesn't wow me. I am pretty happy with it. I don't get overly excited about it, but I am not disappointed with it. I would rate Microsoft Azure a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1624224 - PeerSpot reviewer
Head of IT Infrastructure at a retailer with 5,001-10,000 employees
Real User
Aug 22, 2021
Platform as a service is a strong feature; very easy to develop and hold space
Pros and Cons
  • "The solution does a lot of coding and customization, and can go live quickly."
  • "Difficult to understand how it works and it's an expensive solution."
  • "If you're not aware of how things work with Azure, it's not easy to understand. It's not clear for customers and sometimes even for Microsoft people themselves."

What is our primary use case?

Our primary use case of Azure is for customer facing systems, it's hosted over mobile apps and is used for scaling up and down. We partner with Microsoft and I'm the head of IT infrastructure. 

What is most valuable?

The platform as a service is a strong feature. The solution also does quite a lot of coding and customization, you can launch it quickly and go live quickly. It's easy to develop, easy to hold space and to maintain.

What needs improvement?

If you're not aware of how things work with Azure, it's not easy to understand. It's not clear for customers and sometimes even for Microsoft people themselves. The high cost of the solution is linked to that issue.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

Technical support could definitely be improved. 

How was the initial setup?

The initial setup is straightforward, we use a third party for that. 

What other advice do I have?

I rate the solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1652997 - PeerSpot reviewer
IT Technical Manager
Real User
Aug 22, 2021
Technical simplicity in terms of implementation; flexible and scalable
Pros and Cons
  • "Provides a high level of availability and 99% uptime."
  • "The most valuable feature for me is the high level of availability and the 99% uptime of the system."
  • "Technically speaking, I'd like to see more flexibility in terms of storage or resource allocation."

What is our primary use case?

We are customers of Microsoft and I'm the IT technical manager. 

What is most valuable?

The most valuable feature for me is the high level of availability and the 99% uptime of the system. I also appreciate the technical simplicity of the system in terms of implementation.

What needs improvement?

I'm currently based in the Philippines and the availability of services locally could be improved. Technically speaking, I'd like to see more flexibility in terms of storage or resource allocation. Resourcing is currently quite fixed so that if you want to move between level two and level three resources, or customize resources, you can't do that. The discrepancy in terms of costing is around $200. If they improved flexibility for selecting resources it would be easier for us to get the costing approved.

For how long have I used the solution?

I've been using this solution for around two years. 

What do I think about the stability of the solution?

The solution is stable, one of the most reliable in the Philippines. The downside is that currently all the services are outside the country. Singapore and Hong Kong provide the closest service but we have laws that prohibit certain amounts of data residing in other countries. None of that affects stability. 

What do I think about the scalability of the solution?

One of the key takes from using cloud services is scalability and flexibility. If a company hits some roadblocks financially, they can reduce infrastructure and also reduce what they use in the cloud lowering the cost. 

How are customer service and technical support?

I've had several outages or major issues and I've had good experience with technical support. They resolved the problems in less than a day. The only downside is that in the Philippines you're dealing with the vendor and not Microsoft direct. I have two steps of support; if the vendor can't provide the support, then they escalate to Microsoft. 

How was the initial setup?

The initial setup is quite simple. We currently have 20 users on the infrastructure side in addition to 20+ developers.

What's my experience with pricing, setup cost, and licensing?

We have difficulty in getting the costing approved. We pay for a virtual machine and the resources currently implemented there, then we need a license from Microsoft Windows OS and the database itself. In our latest license purchase, the manager approved a monthly fee of around $2,000 for the resources we use. If you're going to the cloud, that's currently included in the cost and will be less if you have the software assurance from Microsoft; on-prem is more expensive.

What other advice do I have?

The big takeaway on this product is the high availability of the system on cloud and reduction of on-prem costing. There are no concerns about the electrical doing some redundancy in between, cooling, purchasing, procurement of IT equipment. Instead of budgeting based on CAPEX, we're doing it from an OPEX point of view. One of the key takes for moving to the cloud is the cost. You can leverage with the cloud and let go of some things required to maintain a system on-prem, the kinds of things that alleviate some complexity in doing maintenance of the system. The solution is suitable for any size company. 

I highly recommend Microsoft Azure. Everyone knows Microsoft so the learning curve is easier. I rate the solution nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.