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Amazon Bedrock vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
Amazon Bedrock offers cost-efficiency and accessibility, enabling affordable experimentation with large models while optimizing resources with pay-per-use.
Sentiment score
6.1
Microsoft Azure is favored for reducing costs, offering flexible scalability, and enhancing service reliability while shifting expenses to operational.
Amazon Bedrock enabled the use of huge models and the democratization of their use at comparatively low cost, if we host these models in the company.
Data Scientist Team Lead at Venarisecurity
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
IT Support Specialist at Sorbonne University Abu Dhabi
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
Head Of Security Management at Ipko Telecommunications
 

Customer Service

Sentiment score
5.7
Amazon Bedrock support is highly rated for quick, effective help, especially in AI integration and ecosystem queries.
Sentiment score
6.5
Microsoft Azure's support is responsive and knowledgeable, but speed and accessibility vary with the service level purchased.
We are experiencing the fastest time ever to get things done with AI integrating into our work, regardless of where we are.
Diretor at Hat Thinking
So, you always have to bridge the gap by presenting scenarios, getting recommendations, and testing or validating those assumptions.
Advisory Board Member at AllmaGen, Inc.
My experience with the technical support has been very good because they resolved my billing issue within a day.
Cloud Architect at Acmegrade
Microsoft needs to engage L3 and L2 in support when specified in service tickets.
Snr. Infrastructure Architect (Data Centre) at LogicEra
We eventually get the resolution we seek.
Freelancer at a tech services company with 1,001-5,000 employees
I would rate their technical support a ten because we have various support channels available.
Solutions Architect at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
5.6
Amazon Bedrock excels in scalability and integration but faces challenges and costs at hyperscale, with potential for improvement.
Sentiment score
7.6
Microsoft Azure is highly rated for its scalable resource management, suitable for businesses of all sizes and workloads.
It is scalable on a truly global basis.
Advisory Board Member at AllmaGen, Inc.
Amazon Bedrock is quite highly scalable, but there are some limitations they impose on the accounts, which could be an area for improvement.
Solutions Architect & PMO at AS TV Play Baltics/TV3 Group
It scales well with AWS Lambda, AWS Transcribe, and Polly.
Senior Software Developer at a tech vendor with 10,001+ employees
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
Director at Apeiros Solutions
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
Head Of Security Management at Ipko Telecommunications
It has different kinds of designs that allow for management and deployment in multi-zones, offering both scalable and non-scalable options.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Stability Issues

Sentiment score
7.2
Amazon Bedrock excels in stability and reliability, effectively handling scalability and security with consistently positive user experiences.
Sentiment score
7.7
Microsoft Azure is generally stable with high uptime, though users note occasional issues and some prefer AWS for reliability.
The stability of Amazon Bedrock is good as I have not faced any issues.
Cloud Architect at Acmegrade
We noticed a few critical servers went down due to a Microsoft Azure-end hardware issue.
Senior Associate at a consultancy with 10,001+ employees
We are now migrating clients without the zoning into mandatory multi-zone deployments, so if one zone goes down, their application and database remain live.
Snr. Infrastructure Architect (Data Centre) at LogicEra
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
Works at a energy/utilities company with 10,001+ employees
 

Room For Improvement

Amazon Bedrock needs improved documentation, pricing, generative AI, security, interface, integration, availability, and transparent pricing for competitiveness.
Azure users seek a user-friendly interface, better pricing, enhanced support, compatibility improvements, and additional customization with security enhancements.
In AgenTek AI business, the only foundation models we can rely on for scaling now are the Cloud 3.5 models like Haiku and SONNET, designed for low latency and complex AI business use cases.
Advisory Board Member at AllmaGen, Inc.
For companies in general, the main pain point or main issue related to Amazon Bedrock is security because they are not confident that all information is hidden by this kind of architecture.
Diretor at Hat Thinking
If AWS provided methods, like five or six prompts that yield specific results, it would ease development.
Senior Software Developer at a tech vendor with 10,001+ employees
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
Works at a energy/utilities company with 10,001+ employees
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
IT Support Specialist at Sorbonne University Abu Dhabi
There is still room for improvement in terms of pricing.
Director at Apeiros Solutions
 

Setup Cost

Amazon Bedrock offers flexible, competitive pricing but may incur high costs for extensive data use or enterprise features.
Microsoft Azure's competitive pricing and flexible options attract users, despite concerns about long-term cost predictability and specific charges.
Our cost is incredibly low, operating for a few hundred dollars a month in production.
Advisory Board Member at AllmaGen, Inc.
One customer paid around $100 to $200 per month, which was significant given their overall infrastructure costs.
Assistant Manager - Sales at Velocis Systems
The pricing and licensing of Amazon Bedrock are quite flexible.
Solutions Architect & PMO at AS TV Play Baltics/TV3 Group
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Works at a energy/utilities company with 10,001+ employees
Copilot is expensive based on recent pricing for our POC.
IT Support Specialist at Sorbonne University Abu Dhabi
They have discounts and also provide promotions for a three-year reservation which comes with significant discounts on the infrastructure part.
Snr. Infrastructure Architect (Data Centre) at LogicEra
 

Valuable Features

Amazon Bedrock provides secure, customizable AI with easy integration, scalable models, and cost-efficient usage for rapid development and trust.
Microsoft Azure excels in scalability, integration, security, and cost-effectiveness, enhancing development and operational efficiency with robust support.
It has improved operational costs and efficiency significantly, saving money and enhancing the quality of operations.
Solutions Architect & PMO at AS TV Play Baltics/TV3 Group
The valuable features that have helped in leveraging generative AI for operational efficiency improvements include customization capabilities, various types of models suitable for specific use cases, and the integration of knowledge bases.
Cloud Architect at Acmegrade
The ability to make changes in the foundational model is valuable since different customers have specific needs, allowing customization.
Assistant Manager - Sales at Velocis Systems
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
Works at a energy/utilities company with 10,001+ employees
If Microsoft gives a report, such as a server performance report in a detailed way, which shows what is consuming more CPU, memory, and disk IO, and network utilization during a particular time, it would be helpful to visualize that information.
Senior Associate at a consultancy with 10,001+ employees
What is very interesting in terms of scalability is the automatic possibilities to provision some new machines to be able to absorb the number of users we have in the system.
Technical Director / Market Evangelist at CAST Software
 

Categories and Ranking

Amazon Bedrock
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
17
Ranking in other categories
AI Infrastructure (1st)
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
323
Ranking in other categories
PaaS Clouds (1st)
 

Mindshare comparison

As of January 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Amazon Bedrock is 1.8%, up from 0.2% compared to the previous year. The mindshare of Microsoft Azure is 10.8%, down from 19.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Microsoft Azure10.8%
Amazon Bedrock1.8%
Other87.4%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

RodrigoBassani - PeerSpot reviewer
Diretor at Hat Thinking
Advanced integration and flexible architecture drive efficient business solutions
I have to gain more maturity to provide some improvements to Amazon Bedrock. I have a lot to do with the environment they already provided. For example, they are able to connect to any LLM solution such as Llama, Meta, Gemini, or ChatGPT. It is open; you just choose your favorite LLM solution, and you can integrate it into Amazon Bedrock. We have a lot of possibilities to do this integration at this moment; we just need to work on it, create more maturity, and then we can provide some enhancements that we can see on the solution as a whole. For companies in general, the main pain point or main issue related to Amazon Bedrock is security because they are not confident that all information is hidden by this kind of architecture. They wonder if they are providing some company information that can run away, and I think that is the challenge we have now. We need to find ways to work on it and make our clients' data secure. They are looking for that to guarantee that this is a great solution for companies that is also secure.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
University
7%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise53
Large Enterprise150
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Bedrock?
The price of invoking the model is considerably better compared to hosting the model with our local resources. This is an advantage for Amazon Bedrock.
What needs improvement with Amazon Bedrock?
Currently, I do not have any negative points in mind about Amazon Bedrock because I think Amazon Bedrock and other services are good. We have to use OpenSearch as well. We have not implemented RAG ...
What is your primary use case for Amazon Bedrock?
I am currently working on Amazon Bedrock Agent Core. We have created a data pipeline where we are using Amazon Bedrock Agent Core primarily for transformation. We use the agent for custom rules, tr...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Information Not Available
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Amazon Bedrock vs. Microsoft Azure and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.