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Amazon Bedrock vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Amazon Bedrock boosts ROI and efficiency, though some users face charges without clear benefits, impacting cost perception.
Sentiment score
7.2
Organizations experience up to 70% savings, improved performance, flexibility, and high productivity using Microsoft Azure, despite data cost concerns.
 

Customer Service

Sentiment score
7.9
Amazon Bedrock's customer service is praised for promptness and effectiveness, with room for improvement in Text and Kendra services.
Sentiment score
6.5
Microsoft Azure's support is responsive and knowledgeable, but response times and efficiency vary based on support tiers and contracts.
So, you always have to bridge the gap by presenting scenarios, getting recommendations, and testing or validating those assumptions.
 

Scalability Issues

Sentiment score
6.9
Amazon Bedrock is praised for scalability, but concerns remain about limitations impacting extensive and hyperscale deployments with AWS integration.
Sentiment score
7.8
Microsoft Azure offers efficient scalability with adaptable resources, though some users experience cost and resource limit challenges.
Amazon Bedrock is quite highly scalable, but there are some limitations they impose on the accounts, which could be an area for improvement.
It is scalable on a truly global basis.
Scalability with Microsoft Azure is amazing, which is a primary reason for using cloud solutions.
 

Stability Issues

Sentiment score
8.6
Amazon Bedrock excels in reliability and scalability, receiving high user satisfaction ratings for consistent, error-free performance.
Sentiment score
7.8
Microsoft Azure is highly regarded for its stability and reliability, despite occasional minor issues, making it a preferred choice.
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
 

Room For Improvement

Amazon Bedrock users seek better documentation, UI, integration, markdown, pricing transparency, and features for hyperscale, voice, and images.
Microsoft Azure users face challenges with pricing, compatibility, documentation, user interface, integration, security, scaling, support, and localization.
In AgenTek AI business, the only foundation models we can rely on for scaling now are the Cloud 3.5 models like Haiku and SONNET, designed for low latency and complex AI business use cases.
The user interface of Amazon Bedrock on the management console needs improvements.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
 

Setup Cost

Amazon Bedrock's pricing is competitive yet variable, with costs driven by usage, favoring optimized applications and flexible budgets.
Microsoft Azure's pricing models offer cost-effectiveness and flexibility, though complexity and unpredictability remain challenges for some users.
Our cost is incredibly low, operating for a few hundred dollars a month in production.
The pricing and licensing of Amazon Bedrock are quite flexible.
One customer paid around $100 to $200 per month, which was significant given their overall infrastructure costs.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
 

Valuable Features

Amazon Bedrock offers secure, flexible AI solutions with customization, integration, and a no-code interface for efficient collaboration.
Microsoft Azure offers flexibility, scalability, ease of use, high availability, security, and efficient deployment with its pay-as-you-go model.
It has improved operational costs and efficiency significantly, saving money and enhancing the quality of operations.
The ability to make changes in the foundational model is valuable since different customers have specific needs, allowing customization.
Our encryption keys are managed through Bedrock ecosystem by our clients.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
 

Categories and Ranking

Amazon Bedrock
Ranking in Infrastructure as a Service Clouds (IaaS)
13th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
AI Infrastructure (3rd)
Microsoft Azure
Ranking in Infrastructure as a Service Clouds (IaaS)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
313
Ranking in other categories
PaaS Clouds (1st)
 

Featured Reviews

Charles Powell - PeerSpot reviewer
Very good security features for strengthened data protection
I am not going to speak to their roadmap. Amazon operates Bedrock as an ecosystem supporting third-party models. I am speculating here, but I am sure those third-party models will always be present. However, one must consider that Amazon native models could proliferate Bedrock in the future. We would welcome Amazon native models to Bedrock, since, if they are natively built by Amazon, they are tuned to SageMaker and other Amazon service layers. They have done this somewhat for generative AI, however, in AgenTek AI business, the only foundation models we can rely on for scaling now are the Cloud 3.5 models like Haiku and SONNET, designed for low latency and complex AI business use cases.
Nicolas Chabrier - PeerSpot reviewer
Promotes clear, logical structures preventing impractical configurations and offers seamless integration
The only thing is regarding the management of multi-cloud environments. That's not really possible. So basically, it's wonderful if you manage Microsoft clearly and if you manage Microsoft Azure, but if you need to consume external services and have a global overview of all your consumption, it's not the case. Google, for instance, has tools that help you manage multiple environments, which makes sense because Google is really the cloud provider. So that's why they need to be compliant with the others. But for sure, Microsoft's approach is different, and it's wonderful when you're one hundred percent on Azure. But if you'd like to have something more of a multi-cloud strategy, that's a bit of a gap where they could improve.
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
15%
Transportation Company
11%
Financial Services Firm
9%
Educational Organization
46%
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Bedrock?
The pricing and licensing of Amazon Bedrock are quite flexible.
What needs improvement with Amazon Bedrock?
Currently, I do not have any thoughts about what areas of Amazon Bedrock need improvement.
What is your primary use case for Amazon Bedrock?
I am using Amazon Bedrock ( /products/amazon-bedrock-reviews ) mainly to do some analysis of customer support calls.
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Information Not Available
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Amazon Bedrock vs. Microsoft Azure and other solutions. Updated: April 2025.
845,589 professionals have used our research since 2012.