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Alibaba Cloud vs Amazon Bedrock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
7th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Amazon Bedrock
Ranking in Infrastructure as a Service Clouds (IaaS)
10th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
17
Ranking in other categories
AI Infrastructure (1st)
 

Mindshare comparison

As of January 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 8.5%, down from 10.3% compared to the previous year. The mindshare of Amazon Bedrock is 1.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Alibaba Cloud8.5%
Amazon Bedrock1.8%
Other89.7%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
RodrigoBassani - PeerSpot reviewer
Diretor at Hat Thinking
Advanced integration and flexible architecture drive efficient business solutions
I have to gain more maturity to provide some improvements to Amazon Bedrock. I have a lot to do with the environment they already provided. For example, they are able to connect to any LLM solution such as Llama, Meta, Gemini, or ChatGPT. It is open; you just choose your favorite LLM solution, and you can integrate it into Amazon Bedrock. We have a lot of possibilities to do this integration at this moment; we just need to work on it, create more maturity, and then we can provide some enhancements that we can see on the solution as a whole. For companies in general, the main pain point or main issue related to Amazon Bedrock is security because they are not confident that all information is hidden by this kind of architecture. They wonder if they are providing some company information that can run away, and I think that is the challenge we have now. We need to find ways to work on it and make our clients' data secure. They are looking for that to guarantee that this is a great solution for companies that is also secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The installation is easy."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"It is a scalable product. So, scaling up or scaling down is possible."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"ECS is the most valuable feature of the solution."
"Bedrock offers various foundational models in one place."
"Overall, I rate Amazon Bedrock ten out of ten."
"Amazon Bedrock enabled the use of huge models and the democratization of their use at comparatively low cost, if we host these models in the company."
"It is the best solution in this category and is rated a nine out of ten."
"The most valuable features of Amazon Bedrock include scalability, ease of access, having 20 to 25 plus pre-trained models, and scaling capabilities."
"It was absolutely useful and we found that we are getting 90 to 95% plus success rate while extracting the data from unstructured documents."
"Amazon Bedrock is an artificial intelligence engine that allows me to upload analyses of the quality of customer support calls."
"Amazon Bedrock is easy to use and practical, allowing for quick development."
 

Cons

"It is not robust."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The support offered by the tool is ridiculous."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The solution should have more integration."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"What could be improved for Amazon Bedrock to make it more mature is that AWS needs to consider bringing their platforms together, and not having different ML and AI platforms."
"There is a need for improved documentation, smoother integration, and possibly reduced prices given the competition."
"Overall, I rate Amazon Bedrock a seven out of ten. It is slightly difficult to integrate with our product."
"The user interface of Amazon Bedrock on the management console needs improvements. It's very bland at the moment."
"It would be beneficial if Amazon Bedrock could provide multiple responses to a query, allowing users to choose the best option."
"I would appreciate a greater focus on agentic Gen AI applications in Bedrock."
"The advantage of Bedrock is not as an amazing enabler of AI platforms, yet we utilize it to deploy application services and microservices within Bedrock ecosystem and leverage prequalified foundation models like Claude and others."
"Amazon native models could proliferate Bedrock in the future. We would welcome Amazon native models to Bedrock since, if they are natively built by Amazon, they are tuned to SageMaker and other Amazon service layers."
 

Pricing and Cost Advice

"Alibaba Cloud is cheaper."
"The product is not that expensive."
"The cost is better than similar solutions."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The solution's pricing is the same as AWS'."
"I don't know the exact cost. It is cheaper than AWS."
"One customer paid around $100 to $200 per month, which was significant given their overall infrastructure costs."
"The cost of using Amazon Bedrock is quite high, as I incurred unexpected charges amounting to $130 USD within two weeks without actually deploying the model."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your experience regarding pricing and costs for Amazon Bedrock?
The price of invoking the model is considerably better compared to hosting the model with our local resources. This is an advantage for Amazon Bedrock.
What needs improvement with Amazon Bedrock?
Currently, I do not have any negative points in mind about Amazon Bedrock because I think Amazon Bedrock and other services are good. We have to use OpenSearch as well. We have not implemented RAG ...
What is your primary use case for Amazon Bedrock?
I am currently working on Amazon Bedrock Agent Core. We have created a data pipeline where we are using Amazon Bedrock Agent Core primarily for transformation. We use the agent for custom rules, tr...
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
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Find out what your peers are saying about Alibaba Cloud vs. Amazon Bedrock and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.