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Alibaba Cloud vs Oracle Cloud Infrastructure (OCI) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Oracle Cloud Infrastructure...
Ranking in Infrastructure as a Service Clouds (IaaS)
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
97
Ranking in other categories
PaaS Clouds (10th), Marketing Intelligence (1st), Container Registry (6th)
 

Mindshare comparison

As of May 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.4%, down from 12.7% compared to the previous year. The mindshare of Oracle Cloud Infrastructure (OCI) is 4.3%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Oracle Cloud Infrastructure (OCI)4.3%
Alibaba Cloud5.4%
Other90.3%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Salahuddin Shaikh - PeerSpot reviewer
Site Reliability Engineer at EPAM Systems
Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.
The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.
EmmanuelCatalano - PeerSpot reviewer
DBA at a tech services company with 5,001-10,000 employees
Cloud platform has supported cost control and database integration but still needs better metrics and storage
I have not used Oracle Cloud Infrastructure (OCI)'s networking solutions today. I studied it somewhat, but it is not my main area currently. We had some problems sometimes with Autonomous Database in Oracle Cloud Infrastructure (OCI), for example, in the past months related to the asset of the metrics. We found problems related to what we wanted to show to the customer about the database because many metrics were missing. We usually worked together with members of Oracle Italia to ask them to introduce some metrics, for example, those that do not work correctly about CPU usage, memory usage, or network usage. There were some metrics in Oracle Autonomous Database in dedicated infrastructure that did not allow us to show correct information to the customer. We usually needed to ask Oracle Italia to introduce some metrics or clarify metric usage. In some cases, they showed incorrect data in the output, so we had to work with them to solve this problem. I am speaking about problems from approximately one year ago, so I do not know if they have fixed all of it now. One problem I faced in the past with Oracle Cloud Infrastructure (OCI) was also related to documentation. Sometimes there are differences between Oracle Autonomous Database usage on shared infrastructures compared to dedicated infrastructures. When searching for documentation, it is not clear if one aspect or solution is usable in both technologies or on both shared and dedicated infrastructures. I found some documents proposed for Autonomous Database and then discovered that the case was applicable only for shared infrastructure, not dedicated. Oracle Italia explained to me that Oracle Autonomous Database on shared and dedicated are different products. However, I do not understand why if I have the same version of Oracle in both architectures, I cannot have access to some tools or internal packages in both technologies. We usually had to ask them to introduce also in dedicated infrastructures the use of some Oracle PL/SQL packages, some internal packages, for example, for the management of queues. Another aspect is that the storage of Oracle is not very user-friendly. In Autonomous, for example, where I think an autonomous database should manage storage correctly on its own, my experience is that often we have many allocated storage spaces that are free, but it is impossible to reclaim. We need to expand storage and pay for it, even though it is free. I think that regarding the internal management of storage, Oracle can improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use, cheaper than other solutions, and more secure."
"It is a scalable product. So, scaling up or scaling down is possible."
"The cost of hosting the solution is very reasonable; it's quite inexpensive and the solution is very secure."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Alibaba Cloud has lower costs and good support."
"We use the product for storage and as a VPN."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Overall, I would say that Oracle Cloud provides support with zero down time and the high probability is very good."
"The initial setup is a little complex in terms of understanding what's required, but once we know what the business is looking for, it's easy to implement in the cloud."
"Our use case is for a variety of purposes; we use it for our billing system, our operations support system, our analytic data warehousing, digitalization, customer service, marketing, and sales, so it is integral to our operations."
"I find the Single Sign-On, SSO, feature to be valuable."
"From a Kenyan or African perspective, Oracle and Microsoft have a very good footprint across all the countries we operate in."
"Technical support is good. We are partners with Oracle so we are always speaking with them."
"What I like most about Oracle Cloud Platform is the ease of getting data in and out of the cloud, and the affordable licensing."
"The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed."
 

Cons

"The flexibility of the solution could be improved."
"Alibaba Cloud needs to increase availability in Thailand."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The solution should have more integration."
"The support offered by the tool is ridiculous."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature."
"Alibaba Cloud's initial setup is somewhat complex."
"There were some metrics in Oracle Autonomous Database in dedicated infrastructure that did not allow us to show correct information to the customer; in some cases, they showed incorrect data in the output, so we had to work with Oracle Italia to solve this problem."
"I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."
"The technical support is really bad, because their reaction time is extremely slow."
"There's a need for further customization to unlock the platform's full potential."
"I work with many clouds and I would say, in comparison, others have a better presentation of services and they have clearer steps in terms of implementation."
"The solution's reporting part is not good and needs more development."
"The billing and right sizing for optimization of your cost in the cloud, a well architected frame, should be improved as soon as possible; the framework from AWS is so good, I would like to see this feature in OCI."
"The tool should provide more options like other cloud services. Also, it should improve scalability with the free version."
 

Pricing and Cost Advice

"The solution's pricing is the same as AWS'."
"The product is not that expensive."
"I don't know the exact cost. It is cheaper than AWS."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"Alibaba Cloud is cheaper."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The cost is better than similar solutions."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"The price is middling; it's not the most expensive product, but there is still some room for it to be more flexible."
"The pricing is reasonable."
"In Oracle Cloud Platform, one needs to make payments towards the subscription charges."
"On a monthly basis, we pay around $2,500 for licensing fees, with no additional costs. We do pay extra licensing for other on-premises solutions, but these are not related to Oracle Cloud Platform."
"We pay the subscription cost."
"Oracle offers universal credit and pay-as-you-go options."
"The best aspect of the Oracle Cloud Platform is the relation between the performance and the price. When you compare the price with Amazon AWS, Microsft Azure, or any other, the price for performance is the best."
"It is cheaper as a solution model. It isn’t cheaper than SAP but offers more features and competition."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise20
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
What is your primary use case for Alibaba Cloud?
I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What needs improvement with Oracle Cloud Infrastructure Registry?
I have not used Oracle Cloud Infrastructure (OCI)'s networking solutions today. I studied it somewhat, but it is not my main area currently. We had some problems sometimes with Autonomous Database ...
What is your primary use case for Oracle Cloud Infrastructure Registry?
In general, I have had a good experience with Oracle Cloud Infrastructure (OCI), even though my current company uses other cloud providers such as AWS and Azure. With GoldenGate on Oracle Cloud Inf...
 

Also Known As

No data available
Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform, Oracle Data Cloud
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA
Find out what your peers are saying about Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI) and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.