Alibaba Cloud vs Oracle Cloud Infrastructure (OCI) comparison

Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alibaba Cloud

Ranking in Infrastructure as a Service Clouds (IaaS)

8th

Average Rating

7.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle Cloud Infrastructure...

Ranking in Infrastructure as a Service Clouds (IaaS)

7th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

PaaS Clouds (10th), Marketing Intelligence (1st), Container Registry (6th)

Mindshare comparison

As of March 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 7.2%, down from 11.4% compared to the previous year. The mindshare of Oracle Cloud Infrastructure (OCI) is 4.9%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
Product	Mindshare (%)
Oracle Cloud Infrastructure (OCI)	4.9%
Alibaba Cloud	7.2%
Other	87.9%

Infrastructure as a Service Clouds (IaaS)

Featured Reviews

Salahuddin Shaikh

Site Reliability Engineer at EPAM Systems

Alibaba Cloud has evolved a lot in all specially in AI space, but still needs to improve the support offered to users.

The part where the product lacks is not because of the services it offers. The support offered by the tool is ridiculous. Whenever you raise the support ticket, someone from China comes over the phone. When I used to raise a ticket for support, some person from China came along with another English-speaking person to whom I had to explain my issues, after which the English-speaking individual used to translate it into Mandarin for the person from China. The Chinese person used to explain something in Mandarin to the English-speaking person, and it used to keep happening continuously, making it a hectic support service from Alibaba Cloud. The support was time-consuming, and it was also frustrating. As a technical person, if you are someone who is expecting something to be done as soon as possible and the support services offered to you turn out to be time-consuming and frustrating, then it won't be a great experience for the users.

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Labhesh Hase

Associate Director at LTI - Larsen & Toubro Infotech

Cost-effectiveness and pricing consistency support diverse high-intensity applications

The services of Oracle Cloud Infrastructure (OCI) are quite competent when compared to AWS Cloud, and they are also lower in cost. We use compute, storage, and network services. A notable feature is Oracle Cloud Infrastructure's consistent global pricing, which is advantageous. Furthermore, applications using Oracle Database not only work seamlessly on Oracle Cloud Infrastructure (OCI) but also benefit from a 25% offset on Oracle Database licenses.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution's AI features for data analysis."

"ECS is the most valuable feature of the solution."

"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."

"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."

"The installation is easy."

"It's easy to use, cheaper than other solutions, and more secure."

"The product's initial setup phase was easy for me since I had a background in cloud products."

"We use the solution to run VMs."

More Alibaba Cloud pros

"Apart from the licensing, there's support from Oracle Cloud Platform which improved our day to day operations. Time is reduced. Based on this service, we are able to scale up dependent applications as quickly as we can."

"The product enables users to create their own reports."

"I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."

"The product's configuration is simple."

"The solution is easy to use."

"The flexibility is most valuable. By having our infrastructure in the cloud, we are able to spin up instances as needed and alter the capacity as needed."

"I find the Single Sign-On, SSO, feature to be valuable."

"Oracle Cloud Infrastructure is about as stable as the other CSPs, but Oracle Cloud is more common in Korea."

More Oracle Cloud Infrastructure (OCI) pros

Cons

"The support offered by the tool is ridiculous."

"Alibaba Cloud's initial setup is somewhat complex."

"Alibaba Cloud needs to increase availability in Thailand."

"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."

"The solution’s user interface could be improved."

"The solution needs to improve its graphical user interface."

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."

"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."

More Alibaba Cloud cons

"The price of the subscription is too high and excludes some potential customers."

"The integration tools that they offer are quite complex to use."

"Database instances and computer storage are areas with shortcomings in the product that need improvement."

"OCI's user interface is awful and needs to be modernized."

"The solution needs improvement in support, performance, and features."

"The pricing model of Oracle Cloud Platform is an area of concern. Oracle Cloud Platform should be made available at a cheap price."

"Lacking in additional PaaS services."

"I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."

More Oracle Cloud Infrastructure (OCI) cons

Pricing and Cost Advice

"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"

"I don't know the exact cost. It is cheaper than AWS."

"The cost is better than similar solutions."

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."

"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."

"The product is not that expensive."

"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."

More Alibaba Cloud pricing and cost advice

"Make sure you read the fine print."

"Improvements can be made with respect to flexibility in the licensing model."

"OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients."

"The product’s pricing is reasonable compared to other tools in the market."

"Oracle Cloud is an expensive solution."

"The solution is overpriced."

"Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture."

"OCI's pricing is one of its best features."

More Oracle Cloud Infrastructure (OCI) pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

Comms Service Provider

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	20
Large Enterprise	54

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.

What needs improvement with Alibaba Cloud?

Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...

What is your primary use case for Alibaba Cloud?

I was using Alibaba Cloud for the deployment of one of the products that my previous company was developing for a client in the KSA, where I had utilized servers, storage accounts, email services, ...

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

What do you like most about Oracle Cloud Infrastructure Registry?

It's reliable, performs well, and is often faster than running applications on separate machines due to optimized performance and networking capabilities within OCI.

What needs improvement with Oracle Cloud Infrastructure Registry?

I have not used Oracle Cloud Infrastructure (OCI)'s networking solutions today. I studied it somewhat, but it is not my main area currently. We had some problems sometimes with Autonomous Database ...

Amazon AWS vs Alibaba Cloud

Comparisons

Compared 26% of the time

Microsoft Azure vs Alibaba Cloud

Compared 22% of the time

Google Cloud vs Alibaba Cloud

Compared 17% of the time

Tencent Cloud vs Alibaba Cloud

Compared 13% of the time

Google Firebase vs Alibaba Cloud

Compared 3% of the time

More Alibaba Cloud Competitors

Microsoft Azure vs Oracle Cloud Infrastructure (OCI)

Compared 19% of the time

Amazon AWS vs Oracle Cloud Infrastructure (OCI)

Compared 9% of the time

Amazon Bedrock vs Oracle Cloud Infrastructure (OCI)

Compared 9% of the time

Google Cloud vs Oracle Cloud Infrastructure (OCI)

Compared 6% of the time

Nutanix Cloud Clusters (NC2) vs Oracle Cloud Infrastructure (OCI)

Compared 3% of the time

More Oracle Cloud Infrastructure (OCI) Competitors

Product Reports

Alibaba Cloud

Download Alibaba Cloud product report

Oracle Cloud Infrastructure (OCI)

Download Oracle Cloud Infrastructure (OCI) product report

Oracle Cloud Infrastructure (OCI) report

Also Known As

No data available

Oracle Cloud Infrastructure Registry, Oracle OCIR, OCIR, Oracle Cloud, Oracle Cloud Platform, Oracle Data Cloud

Overview

Alibaba Cloud offers a comprehensive suite of cloud computing services to support growing enterprises worldwide, including data storage, relational databases, big-data processing, and content delivery networks.

Alibaba

Oracle Cloud Infrastructure offers autonomous database solutions, flexible scalability, and seamless application integration, backed by strong security features. Its competitive pricing and multi-tenancy capabilities provide significant value for enterprises needing comprehensive cloud infrastructure.

Oracle Cloud Infrastructure delivers robust database management, frequent updates, and advanced storage and network services. It boasts global pricing consistency and broad accessibility, making it a preferred choice for hosting databases and migrating on-premises applications. Users in diverse sectors rely on its ease of use, particularly in hosting applications and infrastructure management. However, OCI faces challenges in documentation and integration with third-party services and seeks improvement in automation, support responsiveness, and regional availability.

What are the key features of Oracle Cloud Infrastructure?

Autonomous Database: Self-managing and self-repairing capabilities improving efficiency.
Seamless Integration: Smooth interaction with Oracle databases and applications.
Security Features: Strong measures to protect data integrity.
Scalable Platform: Flexibility to grow according to business needs.
Competitive Pricing: Cost-effective solutions for enterprises.

What benefits and ROI should users evaluate?

Reliable Performance: Consistent output ensuring enterprise productivity.
Global Pricing Consistency: Predictable costs across regions.
Ease of Use: Simplified processes facilitating user operations.
Frequent Updates: Keeps systems up-to-date with latest advancements.

OCI is utilized by companies in sectors like gaming, finance, and IoT for hosting databases and ERP systems. Its robust infrastructure supports high-performance computing and application development, making it a favorable option for integration and analytics tasks. Enterprises benefit from its capability to migrate on-premises systems to the cloud, enhancing their operational efficiency.

Oracle

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint

Kenya Airways, Cell, Panasonic, Frontera, M&C Saatchi, Lumentum, WA

Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI)