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Oracle Cloud Infrastructure (OCI) Logo

Oracle Cloud Infrastructure (OCI) pros and cons

Vendor: Oracle
3.9 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Oracle Cloud Infrastructure (OCI) offers high-performance and high-availability features that enhance reliability and stability.
Oracle Cloud Infrastructure (OCI) provides a wide range of features and options, including seamless integrations and flexibility.
Oracle Cloud Infrastructure (OCI) is valuable for its scalability, allowing businesses to efficiently adjust resources and capacity as needed.
Users appreciate the powerful performance and security features of Oracle Cloud Infrastructure (OCI), particularly with database management.
Oracle Cloud Infrastructure (OCI) is known for good technical support and easy scalability, making it a strong choice for enterprise-level clients.

CONS

OCI faces challenges with technical support, which is criticized for being slow and not very knowledgeable.
The pricing for OCI is high, leading some potential customers to seek alternative cloud solutions.
Customers report that the integration capabilities of OCI could be enhanced to better support hybrid and cross-cloud environments.
The complexity of OCI's setup and configuration process is a significant barrier for users, requiring improvement in ease of use and automation.
OCI's scalability is often highlighted as insufficient, especially for mid-level customers, and requires enhancement to compete with other providers.
 

Oracle Cloud Infrastructure (OCI) Pros review quotes

reviewer2349654 - PeerSpot reviewer
Senior Oracle DBA at a financial services firm with 11-50 employees
Jul 29, 2026
The reliability and stability of Oracle Cloud Infrastructure (OCI) is adequate, with only one or two moments in these four and a half years when Oracle Cloud had some issues, and there have been no recent issues.
EmmanuelCatalano - PeerSpot reviewer
DBA at a tech services company with 5,001-10,000 employees
Dec 12, 2025
I think Oracle Cloud Infrastructure (OCI) is a very good choice today to use and to recommend to other customers.
Labhesh Hase - PeerSpot reviewer
Associate Director at LTI - Larsen & Toubro Infotech
Apr 11, 2025
Overall, I would rate Oracle Cloud Infrastructure (OCI) as nine out of 10.
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
EN
OCI/AWS Consultant at a government with 11-50 employees
Nov 8, 2024
The most valuable feature of Oracle Cloud Infrastructure (OCI) is Data Safe, which allows for the masking and encryption of personal identifiable information, ensuring data security.
Frank Ezuruike - PeerSpot reviewer
DevOps Engineer at Olla Systems Limited
Nov 22, 2024
The key feature of Oracle Cloud Infrastructure is its seamless integration with Oracle applications.
GM
Vice President, Information Technology at MSSL
Oct 18, 2023
Oracle Cloud Platform has good scalability.
Janitha Vidusanka - PeerSpot reviewer
Senior Dev-Ops Engineer at EFutures Private Limited
Jul 29, 2024
The support is very good. They are giving good support.
Praveen Kumar P - PeerSpot reviewer
Application Development Manager at Accenture
Mar 11, 2024
We use Oracle Cloud to host the OIC (Oracle Integration Cloud Service) and APEX.
Jan Kucera - PeerSpot reviewer
Head of RPA at RobosizeME
Mar 7, 2024
The most valuable features of the solution are APEX, Threat Detector, and Cloud Guard.
PT
Technical manager at A.S. Watson Group
Jan 2, 2024
The scalability feature of the product is very impressive, especially considering the fact that the tool offers its users a pay-as-you-go model.
 

Oracle Cloud Infrastructure (OCI) Cons review quotes

reviewer2349654 - PeerSpot reviewer
Senior Oracle DBA at a financial services firm with 11-50 employees
Jul 29, 2026
There have been long waitings for Oracle Support to solve some problems, but these problems were not related directly with Oracle Cloud Infrastructure (OCI).
EmmanuelCatalano - PeerSpot reviewer
DBA at a tech services company with 5,001-10,000 employees
Dec 12, 2025
There were some metrics in Oracle Autonomous Database in dedicated infrastructure that did not allow us to show correct information to the customer; in some cases, they showed incorrect data in the output, so we had to work with Oracle Italia to solve this problem.
Labhesh Hase - PeerSpot reviewer
Associate Director at LTI - Larsen & Toubro Infotech
Apr 11, 2025
However, currently, some of its products are not as feature user-friendly as those of AWS.
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
EN
OCI/AWS Consultant at a government with 11-50 employees
Nov 8, 2024
Though Oracle Cloud Infrastructure (OCI) has robust features, improvements could be made to its authentication and identity access management, specifically in making them more seamless without using fingerprints for authentication.
Frank Ezuruike - PeerSpot reviewer
DevOps Engineer at Olla Systems Limited
Nov 22, 2024
They could improve their global presence and marketing strategy to compete effectively with the likes of AWS.
GM
Vice President, Information Technology at MSSL
Oct 18, 2023
The solution’s support could be improved.
Janitha Vidusanka - PeerSpot reviewer
Senior Dev-Ops Engineer at EFutures Private Limited
Jul 29, 2024
It could be improved on the user-friendly side.
Praveen Kumar P - PeerSpot reviewer
Application Development Manager at Accenture
Mar 11, 2024
Nowadays, every SR is referred to Oracle Cloud Connect without a person actually handling the customer.
Jan Kucera - PeerSpot reviewer
Head of RPA at RobosizeME
Mar 7, 2024
The AI capabilities and the power automate platform that Azure is offering seem to be way ahead of what Oracle is offering.
PT
Technical manager at A.S. Watson Group
Jan 2, 2024
The product's resilience is an area of concern where improvements are required.