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Alibaba Cloud vs Amazon AWS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
7th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
259
Ranking in other categories
PaaS Clouds (2nd)
 

Mindshare comparison

As of February 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 7.7%, down from 10.7% compared to the previous year. The mindshare of Amazon AWS is 17.1%, up from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Amazon AWS17.1%
Alibaba Cloud7.7%
Other75.2%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Asif  Meem - PeerSpot reviewer
Senior Machine Learning Engineer at sportsbet
Managed cloud services have helped accelerate experiments with flexible configuration options
Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the product for storage and as a VPN."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"ECS is the most valuable feature of the solution."
"It's easy to use, cheaper than other solutions, and more secure."
"We use the solution's AI features for data analysis."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"I rate Alibaba Cloud's scalability an eight out of ten."
"One of the most valuable things about it, besides the stability, is that you can forget about infrastructure because you're just doing it on AWS. I remember the times before AWS and other cloud solutions existed, and it was a huge pain to get real hardware, put it inside, configure everything, report everything, and do a scale. It was very, very difficult compared to how it is now. Not even just AWS, but what all these cloud providers are doing, I would say, is a huge advancement in technology."
"It scales well and is flexible."
"It's highly scalable. It's guaranteed 99.99% uptime, and it shows you can scale up or scale out whenever you need more space."
"User friendly solution."
"The experience with Amazon AWS is error-free. That was also, of course, something that I really appreciate. That means it's really well-tested and, as published or as declared."
"The most valuable feature is the backup ability. Most people are used to one type of backup solution that they're using, but most of these solutions have features that make it difficult to transfer to the cloud. I know that Veeam now gives people the opportunity to backup some on-premises solutions to the cloud. This feature is something that a lot of people are looking for."
"The documentation is very good."
"There is no downtime. The solution is reliable."
 

Cons

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The flexibility of the solution could be improved."
"Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand, Google Cloud is more convenient for new users."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The user experience must be improved."
"It's a good cloud, however, if I compare it with Azure, Azure is more of a feature-rich cloud."
"Amazon AWS could be improved by lowering the general storage price."
"It should be easier to monitor the performance and generate analytic information so that we can determine how to provide better support for our clients."
"While AWS often is at the top of my list to recommend to people, I always have to tell them, "Hey, you got to be careful because if they don't like you, they can shut you down in a heartbeat. And they can kill an entire company by doing that.""
"Configuration could be simplified."
"Integration with in-house applications could be simplified."
"One thing that Azure offers that I think is good is Migrate appliance. So, Azure has a migrate appliance that allows you to run against workloads to determine the cost, preparedness, and scalability. I haven't found a similar feature in AWS. That kind of service would be great on AWS too if you could point it to the data center."
"The pricing could be more competitive."
 

Pricing and Cost Advice

"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The cost is better than similar solutions."
"Alibaba Cloud is cheaper."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"For our infrastructure, the cost is approximately $25 per device, and you have to include the other tools that we have in the cloud, for a total of approximately $200,000 per year."
"It is not the cheapest one, but there is a good ratio between the quality of service and the pricing. Its price is good for me."
"Amazon AWS could have more options and transparency in its pricing model. You need in-depth knowledge to adopt AWS. So someone without that knowledge base might not understand all of the costs associated with AWS."
"When you compare Amazon AWS to Microsoft Azure, the pricing of both is almost the same. There are some instances when one is cheaper than the other in one area but it is difficult to pinpoint which one is cheaper because it depends upon a lot of factors, such as the use case. However, the overall price of both solutions could be reduced."
"It can get quite pricey at times."
"When compared to GCP, Google, or Azure, the price could be lower."
"The pricing is one of the best in the segment."
"This is not an expensive product but it would be an improvement if the price were cheaper."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise114
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
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Also Known As

No data available
Amazon Web Services, AWS
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Find out what your peers are saying about Alibaba Cloud vs. Amazon AWS and other solutions. Updated: February 2026.
881,707 professionals have used our research since 2012.