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Alibaba Cloud vs Amazon AWS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
11th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
260
Ranking in other categories
PaaS Clouds (2nd)
 

Mindshare comparison

As of June 2026, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 5.2%, down from 13.0% compared to the previous year. The mindshare of Amazon AWS is 15.1%, up from 12.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Amazon AWS15.1%
Alibaba Cloud5.2%
Other79.7%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
Chief Marketing Officer at Soft Intelligence
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Asif  Meem - PeerSpot reviewer
Senior Machine Learning Engineer at sportsbet
Managed cloud services have helped accelerate experiments with flexible configuration options
Sometimes the costs associated with spinning up a service, especially managed services, have implications. For example, if I create a Glue job, that will create S3 buckets and other resources that have cost implications, but once I clean up a Glue job, it does not delete the other accessory resources. Sometimes, I have to go hunting for what resources Amazon AWS might have provisioned and how it is costing behind the scenes. It can be complex depending on your level of expertise. It is not as easy to get started, especially when it comes to secure practices. Amazon AWS is more hands-on than other platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Feature-wise, it provides many features, and ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Otherwise, the cost of Alibaba Cloud is reasonable, and service-wise, it's also good because it has many available services worth trying."
"We use the product for storage and as a VPN."
"It's easy to use, cheaper than other solutions, and more secure."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The installation is easy."
"Amazon is a really good solution with high performance."
"This solution features ease of use and market adaptability."
"Amazon, in terms of cloud infrastructure, is really robust."
"Some of the introduced one-year and three-year reservations helped us reduce costs early on. With time, we learned how to minimize our at REST capacity, allowing us to scale up and scale down in near seconds."
"User friendly solution."
"My experience with technical support has gone very well; they are very responsive and pretty cool."
"One of the features offered is scalability on demand."
"The solution is really reliable even when we were using it as a demo to showcase to clients."
 

Cons

"The solution needs to improve its graphical user interface."
"Alibaba Cloud needs to increase availability in Thailand."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"I wouldn't recommend Alibaba. I think other companies should just use Azure instead, as it's a much simpler solution."
"The flexibility of the solution could be improved."
"Alibaba Cloud's initial setup is somewhat complex."
"The solution’s user interface could be improved."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"They do not yet have a complete solution for APM monitoring. But this, along with real user monitoring, is something that they are actively working on improving."
"It should be easier to monitor the performance and generate analytic information so that we can determine how to provide better support for our clients."
"We would appreciate it if the product was cheaper."
"Amazon AWS would be improved if it were more stable and if customer support's responses were faster."
"I'd love to see an Amazon data center here in Peru."
"It's a good cloud, however, if I compare it with Azure, Azure is more of a feature-rich cloud."
"However, I was a bit disappointed with the AWS representative for Brazil."
"The invoicing procedure of Amazon AWS needs to be improved. It can be difficult to manage."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"Alibaba Cloud is cheaper."
"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."
"The product is not that expensive."
"The solution's pricing is the same as AWS'."
"The solution should improve the pricing."
"As a startup business, it's very well priced, but if a number of transactions go up, clients have voiced that they are in a situation and feel a type of pressure and desire to move out of AWS."
"The Oracle licensing is higher than it is with Amazon AWS."
"From a cost perspective, Amazon AWS is excellent. You need to pay for a license to use AWS, and the license could be cheaper, but in each of the cases and instances I've used AWS, there has been a good chance to save money."
"Billing for cloud services can be difficult at times."
"The price tends to be higher, but that is a usual case when prioritizing reliable backup solutions for servers and other infrastructure."
"The solution is expensive, and I rate it an eight out of ten."
"Licensing can be purchased on a yearly basis, which is an auto-renewal. We also have an on-demand on-pay purchase."
report
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
14%
Manufacturing Company
10%
Construction Company
9%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise120
 

Questions from the Community

What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
 

Also Known As

No data available
Amazon Web Services, AWS
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Find out what your peers are saying about Alibaba Cloud vs. Amazon AWS and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.