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Pros & Cons summary

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Prominent pros & cons

PROS

Amazon AWS provides high scalability, allowing users to scale resources up or down as needed.
The platform offers a cost-effective pay-as-you-go model, which helps in reducing IT costs significantly.
Amazon AWS provides a comprehensive ecosystem with an extensive range of services, from storage to advanced computing like AI and ML.
Its global availability ensures seamless deployment and management of applications across different regions.
Amazon AWS supports a wide range of integrations, enhancing flexibility and compatibility with existing systems.

CONS

Amazon AWS pricing is often considered high and confusing, and customers would appreciate clearer billing and more competitive pricing structures.
Many users express a desire for enhanced support services, including faster responses and more effective customer support, particularly for complex configurations and troubleshooting.
AWS could improve ease of use and provide more thorough documentation, training resources, and tutorials to help users navigate the complex array of services available.
There's a need for AWS to enhance its integration capabilities with other platforms and cloud solutions to provide a more seamless experience.
Data management features in AWS require improvement, with calls for better support and functionality in data analytics comparable to competitors like Azure.
 

Amazon AWS Pros review quotes

it_user897 - PeerSpot reviewer
CSO at a consultancy with 51-200 employees
Jun 14, 2012
Quick to set up, dynamic pricing, very good support.
it_user1065 - PeerSpot reviewer
Senior Manager of Data Center at a integrator with 51-200 employees
Jul 1, 2012
The bundle of services provided by them such as CloudFront, CloudWatch, EC2, Simple Storage service etc undoubtedly cover all the aspects needed by the developers and system administrators to match infrastructure and scalability issues for the growing demands.
it_user1158 - PeerSpot reviewer
Developer at a tech company with 51-200 employees
Jul 18, 2012
Amazon Web Services is a highly secure durable technology platform for hosting all your applications over the cloud, with storage that is very scalable and grows and shrinks as per your needs so you only pay for the exact usage and not more.
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user6696 - PeerSpot reviewer
Director of IT at a manufacturing company with 1,001-5,000 employees
May 27, 2013
Comprehensive Cloud platform offering, with a huge ecosystem of ISV partners, great selection of pre-built images, and much more!! Pricing cannot be beat, and new features and reduction in price are always in the works.
it_user98079 - PeerSpot reviewer
CTO at a tech company with 51-200 employees
Mar 21, 2014
It allows us to cheaply experiment with lots of different setups, evaluate prices and business ROI, and rollout solutions effectively.
it_user77253 - PeerSpot reviewer
Architect at a consultancy with 501-1,000 employees
Jul 28, 2014
We have been able to leverage the agility of AWS to work faster and, in some cases, fail fast so we can get on to the next thing, which works.
it_user79092 - PeerSpot reviewer
Senior Architect at a tech services company with 10,001+ employees
Aug 3, 2014
Technical Support: Excellent
it_user105252 - PeerSpot reviewer
CTO at a healthcare company with 51-200 employees
Aug 24, 2014
Dynamic usage and flexibility in choosing configurations, and the fact that Amazon’s security team is much larger than anything I could ever assemble, gives me reliance that this run time environment is going to be more secure than anything I can deploy.
it_user194427 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees
Jan 9, 2016
The whole IaaS model is an invaluable service, and the ease of deployment, maintenance, and scalability, and pay as you go model make AWS an amazing platform to build on.
it_user317559 - PeerSpot reviewer
Linux administrator with 10,001+ employees
Sep 24, 2015
750 hours of Amazon EC2 Linux t2.micro instance usage (1 GiB of memory and 32-bit and 64-bit platform support) -- It's enough hours to run continuously each month.
 

Amazon AWS Cons review quotes

it_user897 - PeerSpot reviewer
CSO at a consultancy with 51-200 employees
Jun 14, 2012
Pricy for dedicated servers.
it_user1065 - PeerSpot reviewer
Senior Manager of Data Center at a integrator with 51-200 employees
Jul 1, 2012
A bit costlier than Microsoft Azure based on computer per hour and outbound bandwidth.
it_user1158 - PeerSpot reviewer
Developer at a tech company with 51-200 employees
Jul 18, 2012
Though not very often, Amazon services are known to go down once in a while.
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user6696 - PeerSpot reviewer
Director of IT at a manufacturing company with 1,001-5,000 employees
May 27, 2013
It is a highly complex product, and requires training and familiarization before use.
it_user98079 - PeerSpot reviewer
CTO at a tech company with 51-200 employees
Mar 21, 2014
Monitoring could be better IMHO. We currently hack together an extra monitoring piece into the puzzle for each project.
it_user77253 - PeerSpot reviewer
Architect at a consultancy with 501-1,000 employees
Jul 28, 2014
Probably customer education and awareness, especially in the Cyber Security area.
it_user79092 - PeerSpot reviewer
Senior Architect at a tech services company with 10,001+ employees
Aug 3, 2014
Customer Service: Could be made much better
it_user105252 - PeerSpot reviewer
CTO at a healthcare company with 51-200 employees
Aug 24, 2014
The connection between the billing console and the management console is not obvious so shutting down a machine was hard to find initially and resulted in excess billing.
it_user194427 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees
Jan 9, 2016
Like anything, failures happen every once in a while.
it_user317559 - PeerSpot reviewer
Linux administrator with 10,001+ employees
Sep 24, 2015
Charges are high at the moment.