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Heroku vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
 

Mindshare comparison

As of August 2026, in the PaaS Clouds category, the mindshare of Heroku is 2.8%, down from 3.3% compared to the previous year. The mindshare of Microsoft Azure is 12.3%, down from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Microsoft Azure12.3%
Heroku2.8%
Other84.9%
PaaS Clouds
 

Featured Reviews

Cristian-Molina - PeerSpot reviewer
Senior Developer at Go Coeupas
Has a quick development cycle and continuous integration
The initial setup is straightforward. Heroku integrates well. You only have to push the code, and it automatically deploys the new version. Whether you have permission depends on the application. Currently, I have one application that I deploy myself. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"We, as a startup, can use Heroku and the plenty of possible configurations to scale from the very beginning to a medium-sized company."
"I like the tool's scalability, CLI, and dashboards."
"The product is stable."
"Easy, fast, fun, and extendable."
"I like the operations of the product because it makes it easy to push a change and to deploy new things."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"The solution's most valuable feature is the auto maintenance of databases."
"Provisioning a server is fast, taking only one or two minutes before it is ready."
"It is easy to install."
"We have found the user interface to be intuitive. Microsoft is a master at UI."
"Azure is a PaaS whereas AWS is a server stack environment and thus AWS does not provide the OpEx cost reductions that Azure does."
"All development and pre-production scenarios are now under pay as you go, and are not open all the time, in that way we’re saving a lot of resources, money and we gain fast flexibility to grant new capabilities, computing power, and PoC scenarios."
"Power BI has been my experience, and there is no question about that; it comes with an integrated platform now with Fabric coming in, and the level of convenience is extremely high as compared to any other tool, integrating with your data sources and with your current reporting tool."
"I use a virtual machine for remote desktop and Microsoft Azure is user-friendly."
"The performance of Azure DevOps services is really impressive."
 

Cons

"Heroku had an authentication problem a few months ago, but they solved it."
"I had an issue recently where my site was down intermittently for unknown reasons. I posted a ticket and 5 days have gone by without any resolution."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"But I recently got my account suspended because someone abused one of my apps."
"Heroku should increase its slug size limits."
"The pricing could be improved because scaling the database becomes costly."
"Plugins aren't cheap (Mailchimp is $1.5/1000 emails)."
"The local support is fair but it is sometimes limited, the service could be better."
"The support subscription models need improvement."
"I don't like their support so much. The support of Microsoft is not fast enough and should be faster."
"The pricing of the solution could be reduced."
"Systems mirroring is currently not available within Azure, unlike Amazon Web Services."
"The cost of the product is too high. It would be ideal if they could lower it a bit for their customers."
"The license cost could be reduced."
"Price could always be better. The features come in quickly, so we're comfortable with the feature set that is available to us."
 

Pricing and Cost Advice

"I rate the tool's pricing a three out of ten."
"The tool is free."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"The price of Heroku could be less expensive."
"Its price is very good."
"Its pricing model can be improved. It is variable, and if you do a simulation now, within a few months, the price can change, and your simulation would no longer be valid."
"Some services are okay, while others are expensive. Different features within the same service, like Defender, have separate charges. This, combined with the skill shortage in FinOps strategy and management, makes it difficult to control costs."
"The price of this solution is one of the things that attracted us to it."
"It is affordable, but its subscription price could be cheaper."
"The pricing for the end-user packages is a bit high. It is full of very interesting services, but I would still like it to be less expensive."
"The pricing is cheap."
"Pricing is very difficult to guesstimate. With so many a la carte options and individual pricing it can be a hassle to understand."
"Pricing is comparable but from a cost perspective, this solution is the cheapest."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Construction Company
9%
Computer Software Company
9%
University
8%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
What advice do you have for others considering Heroku?
The integration capabilities are great because of the quick integration and the management features. We don't need a lot of expertise and all external DevOps people. Heroku is the easiest platform ...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Heroku vs. Microsoft Azure and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.