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Heroku vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
323
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
 

Mindshare comparison

As of January 2026, in the PaaS Clouds category, the mindshare of Heroku is 3.5%, up from 2.5% compared to the previous year. The mindshare of Microsoft Azure is 15.7%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Microsoft Azure15.7%
Heroku3.5%
Other80.8%
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable."
"The platform is very Node.js-friendly, which is something that is important to us."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"It's easy to push a change and to deploy new things."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"I like the tool's scalability, CLI, and dashboards."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"It's a flexible solution."
"We are satisfied with the technical support."
"Reduces work for our IT teams and saves us a lot of time."
"The incorporation of several kinds of storage, such as SSD Premium, enhanced the performance of machines."
"The initial setup is straightforward."
"Microsoft Azure is built for scalability."
"We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur."
"It's been pretty useful in terms of migration and disaster recovery strategy."
 

Cons

"They could flesh out some of their analytics a little more."
"Heroku had an authentication problem a few months ago, but they solved it."
"Their support is good, but they can improve their response time."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Heroku should increase its slug size limits."
"It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based."
"Something that could be added to the solution is the use of deep learning, which is going to grow in the near future."
"The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed."
"It is more difficult for HR and finance to use Microsoft Azure, as they want to build AI agents without always contacting IT."
"It would be beneficial if Microsoft could enhance the free version to allow for more exploration and development. That's my only suggestion regarding Azure."
"The solution’s stability could be improved."
"The management portal can be confusing sometimes. We have difficulty navigating the menus because the terminology is unclear, especially when referring to the content or actionable items."
"When we work with Microsoft Azure we deploy it in a hybrid system. We do many operations with the open stack and I used it for APIs connected to Microsoft Azure. The reduction is because those APIs and our tools that are required to connect are not for the Microsft Azure solution. It has a bit of complexity, nothing to do with Microsoft Azure as a CSP."
 

Pricing and Cost Advice

"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"I rate the tool's pricing a three out of ten."
"The price of Heroku could be less expensive."
"The tool is free."
"Its price is very good."
"It's an OPEX model, you pay as you go, or you can reserve funds."
"There is a monthly fee you need to pay for the use of Microsoft Azure."
"Keep to PaaS to gain the optimal benefits from an OPEX finance and resource perspective."
"The price of Microsoft Azure is reasonable."
"The pricing of Microsoft Azure is not very flexible."
"Most of the pricing from Microsoft is reasonable."
"Licensing costs for Enterprise are on an annual basis."
"Its pricing model can be improved. It is variable, and if you do a simulation now, within a few months, the price can change, and your simulation would no longer be valid."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Educational Organization
10%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise53
Large Enterprise150
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Comparisons

 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Heroku vs. Microsoft Azure and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.