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Heroku vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
13th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
323
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
 

Mindshare comparison

As of March 2026, in the PaaS Clouds category, the mindshare of Heroku is 3.5%, up from 2.7% compared to the previous year. The mindshare of Microsoft Azure is 14.5%, down from 20.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Microsoft Azure14.5%
Heroku3.5%
Other82.0%
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to push a change and to deploy new things."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"The product is stable."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"The solution's most valuable feature is the auto maintenance of databases."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"The most valuable feature of this solution is the ease of use."
"It is easy to use and flexible."
"The product has been quite stable."
"Azure offers broad compatibility with both structured and unstructured data. For example, we use PostgreSQL for storing Azure's official data and manage various types of data, including tabular and image data, accommodating the storage of all data types we handle. So, in many ways, Azure simplified the data storage and management needs."
"I like the familiarity of this solution."
"Its ability to scale is most valuable. There are certain periods of the year when we are busier, and we're able to scale up and scale down with Azure depending upon our needs."
"The data factory feature."
"Reliable with ease of provisional services."
 

Cons

"I think this solution would be improved if free demos were available indefinitely."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"Their support is good, but they can improve their response time."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"Heroku doesn't support Docker images on the CI infrastructure."
"Heroku should increase its slug size limits."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Auto ML could be improved technically."
"There is a need to be better on-premise solutions that are more helpful. However, I don't think that is the goal of Microsoft Azure. They want the solution to be secure cloud solutions with cloud applications. This is their main goal at the moment."
"The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage."
"Could be more user friendly; security features should be improved."
"Overall, the solution is good but there are some minor technical issues that can be resolved."
"A problem with Azure is that the architecture that they have is not really compliant — not really connecting with the endpoint Cloud."
"We have faced some issues on the pricing side, but it has improved lately. We are trying to adjust to the new pricing methods that they are using now. It should be better from now on."
"One area where Microsoft Azure could improve is in offering a broader range of pre-built plugins and tools compared to AWS."
 

Pricing and Cost Advice

"I rate the tool's pricing a three out of ten."
"The tool is free."
"The price of Heroku could be less expensive."
"Its price is very good."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"I would like to see it more easily accessible."
"It's a very expensive machine and I would like for them to improve the price. There are smaller sized competitors who offer cheaper prices."
"Licensing fees are paid monthly."
"The licensing is pay per usage, so it can be both monthly and yearly."
"Its pricing model can be improved. It is variable, and if you do a simulation now, within a few months, the price can change, and your simulation would no longer be valid."
"Software licensing models can be expensive depending on what you need compared to open source solutions, for example. However, if you don't have the technical skills, you may be better off paying for a license and support instead of trying to use open source solutions."
"In countries experiencing high inflation, the cost of Azure services can be significantly impacted. This can result in higher expenses compared to other regions."
"Customers pay for our software and use our solution as a service through monthly payments. They don't pay the licensing fee directly to Microsoft."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
9%
University
9%
Comms Service Provider
8%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise54
Large Enterprise149
 

Questions from the Community

What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
What advice do you have for others considering Heroku?
The integration capabilities are great because of the quick integration and the management features. We don't need a lot of expertise and all external DevOps people. Heroku is the easiest platform ...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Comparisons

 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Heroku vs. Microsoft Azure and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.