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Heroku vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
13th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
323
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
 

Mindshare comparison

As of February 2026, in the PaaS Clouds category, the mindshare of Heroku is 3.5%, up from 2.6% compared to the previous year. The mindshare of Microsoft Azure is 15.2%, down from 20.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Microsoft Azure15.2%
Heroku3.5%
Other81.3%
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to push a change and to deploy new things."
"The solution's most valuable feature is the auto maintenance of databases."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"The product is stable."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"I like the tool's scalability, CLI, and dashboards."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"The product has been quite stable."
"The most valuable feature is the instant availability of resources."
"We use Microsoft Azure for operations, email, and office applications."
"We find Azure particularly beneficial when working with clients who are heavily invested in Microsoft solutions. It necessitates that we also leverage Azure for our solutions and services."
"The most valuable feature of Microsoft Azure is its ease of use."
"The initial setup is simple."
"It's very easy to build a new service and get it into production."
"The product scales extremely well."
 

Cons

"The pricing could be improved because scaling the database becomes costly."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"They could flesh out some of their analytics a little more."
"Heroku had an authentication problem a few months ago, but they solved it."
"Their support is good, but they can improve their response time."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"Any time you use a cloud service, there are increased security risks. If you want more security, you have to have private hosting."
"With a Synapse environment, we might need to switch to Databricks for better scalability."
"The solution could be easier to use. However, when comparing it to AWS it is a bit easier."
"It should have cost optimization tools. Customers are required to use third-party applications to avoid usage complications."
"It can be improved in terms of ease of billing or monitoring of the billing. That gets to be a little difficult."
"The cost calculation for the services can be an unclear aspect which makes it difficult to estimate the expenses incurred accurately."
"One key area for improvement is the Azure load balancer. Currently, it only supports virtual machines (VMs) running in the same virtual network (vNet) on the backend. They should definitely support machines or IPs running on-premises (prem) or in other Azure VNets. GCP and AWS already support that. So, Azure Load Balancer should support that as well"
"The alerts management should be improved. Alerts management is very complicated to configure. You have to go through a lot of tests and config action groups to set up those things. It is very complicated, and it can be simplified."
 

Pricing and Cost Advice

"The price of Heroku could be less expensive."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"I rate the tool's pricing a three out of ten."
"Its price is very good."
"The tool is free."
"The price is good, but it can always be cheaper."
"The cost-benefit equation for Azure is very good, particularly for small applications. However, Microsoft should do much, much more to improve how costs are communicated and how to forecast them. The Azure Pricing Calculator is not useful."
"We pay a monthly licensing fee for the solution, which could be cheaper."
"The licensing is pay per usage, so it can be both monthly and yearly."
"The cost structure is like most cloud-based services. The solution could be cheaper, it is always better to be cheaper."
"The license cost could be reduced."
"Several thousand dollars and counting, we haven't needed to upgrade on premises hardware (In fact we eliminated all of the old on-premises hardware and run 100% on Azure) or pay for it's maintenance, power etc."
"We have approached our clients about using Kubernetes or Docker because it's cheaper when inflation is considered."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
University
8%
Comms Service Provider
8%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise53
Large Enterprise150
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Comparisons

 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Heroku vs. Microsoft Azure and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.