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Heroku vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
 

Mindshare comparison

As of May 2026, in the PaaS Clouds category, the mindshare of Heroku is 3.2%, up from 3.0% compared to the previous year. The mindshare of Microsoft Azure is 12.9%, down from 19.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Microsoft Azure12.9%
Heroku3.2%
Other83.9%
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to deploy applications, and we don't need to bother about software updates on the server, machines, servers, and hardware because we only need to care about the system and functionality that we need or want to develop while they take care of everything else."
"I like the tool's scalability, CLI, and dashboards."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"We, as a startup, can use Heroku and the plenty of possible configurations to scale from the very beginning to a medium-sized company."
"It's easy to push a change and to deploy new things."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"The product is stable."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks."
"You can build an environment in minutes; it's very good in terms of being an infrastructure as a service, and I found that really fascinating."
"The most valuable feature is cloud-based storage."
"For me and many other people, the general view is that Azure is very stable."
"I had been able to reduce my costs a lot by using Functions, it allowed me to change the way we are developing solutions and reduce the time to market."
"It provides us with access to technology that's not available in any other form and only exists in the cloud, so in order to keep our solutions modern, we have to do it through the public cloud."
"Microsoft Azure has been easy to use in my experience."
"This is a good product and I recommend it to others who are interested in using it."
 

Cons

"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Heroku is pretty stable. We experience the occasional outages."
"Plugins aren't cheap (Mailchimp is $1.5/1000 emails)."
"The tool's configuration is complex."
"Heroku had an authentication problem a few months ago, but they solved it."
"They could flesh out some of their analytics a little more."
"It would be nice to have faster support."
"The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage."
"Anything to do with referencing other packages is simply frustrating, this is mostly a problem with the Windows framework and not the hosting service, but it is still the most time consuming and irritating thing about using ASP.NET"
"I believe the cost management and billing section features could be improved because sometimes it may seem somewhat complicated to find certain settings to set up a threshold for resource consumption and track expenses in real-time."
"Compared with other cloud solution providers, Microsoft is not good at local support."
"I think Azure Active Directory and also the backup solutions provided in Azure need to be improved by Microsoft. The backup solution is not a very enterprise solution, and it is very simple. I think in comparison with other backup solutions like Nakivo and Veeam Backup, it can be improved to have a lot of options."
"Technical support needs improvement. If you are able to get a rep then it's great. If not, you are left hanging."
"Microsoft Azure is so complicated inside. If you should do something internally, if you have to configure something, the opinion about Azure is that it is a little complicated inside. That's why the end users and clients are looking for help and why we help them configure and do anything inside of Azure. That is why we offer other tools to optimize the Azure environment."
 

Pricing and Cost Advice

"Its price is very good."
"I rate the tool's pricing a three out of ten."
"The tool is free."
"The price of Heroku could be less expensive."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"Its pricing model can be improved. It is variable, and if you do a simulation now, within a few months, the price can change, and your simulation would no longer be valid."
"Related to pricing and licensing, you have to be careful how you operate with the concept."
"The pricing is cheap."
"The price of the solution could be cheaper in general. We are on a monthly subscription to the solution."
"Reducing the price would be of benefit to our customers."
"There is a license for the solution."
"Microsoft Azure overall is an expensive solution."
"We pay yearly for the license."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
9%
University
8%
Comms Service Provider
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise151
 

Questions from the Community

What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
What advice do you have for others considering Heroku?
The integration capabilities are great because of the quick integration and the management features. We don't need a lot of expertise and all external DevOps people. Heroku is the easiest platform ...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Comparisons

 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Heroku vs. Microsoft Azure and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.