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Heroku vs Microsoft Azure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Microsoft Azure
Ranking in PaaS Clouds
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
323
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st)
 

Mindshare comparison

As of January 2026, in the PaaS Clouds category, the mindshare of Heroku is 3.5%, up from 2.5% compared to the previous year. The mindshare of Microsoft Azure is 15.7%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Microsoft Azure15.7%
Heroku3.5%
Other80.8%
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Thanks to Heroku, we don't need to do as much direct management in AWS."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"The product is stable."
"The platform is very Node.js-friendly, which is something that is important to us."
"I like the tool's scalability, CLI, and dashboards."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"Good security, scalability, and elasticity."
"Technical support has been extremely helpful."
"It's been pretty useful in terms of migration and disaster recovery strategy."
"Azure is very flexible."
"The main benefit of Microsoft Azure is that it is cloud-based. We are using Microsoft Visual Studio for our code and it is tightly integrated with Microsoft Azure. Additionally, the solution is user-friendly."
"We find that it is easy to integrate with other Microsoft technologies such as Microsoft Office."
"Stability is straightforward"
"Microsoft Azure has been easy to use in my experience."
 

Cons

"Their support is good, but they can improve their response time."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"They could flesh out some of their analytics a little more."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"Heroku should increase its slug size limits."
"Heroku doesn't support Docker images on the CI infrastructure."
"I think this solution would be improved if free demos were available indefinitely."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"The authentication method only allows me to have up to 90 users, and there are 2,300 people in the company."
"The market place can be raised, and the CMT can be more sophisticated to create more opportunities for the end users."
"The response time and stability of Microsoft Azure need to be improved."
"They are a bit closed on the customization side. If they open the customization then it will be very good."
"It could be more flexible. If you look at all Mircosoft products, they are not up to the mark. For example, Azure Ready doesn't provide the same kind of access a domain administrator has and the kind of flexibility that they have when using Active Directory. Microsoft support could be better. Their service could also be better. For example, specific policies for templates suddenly become unavailable. When I checked, they said that certain things might be withdrawn based on customer feedback. This happened once or twice, and it wasn't available at all for five days, it just went down."
"There are times when using a service in Microsoft Azure can be confusing because you have four or five options that do similar operations. It would be helpful if there was a clear decision tree around those features. Microsoft does provide a lot of decision trees around a lot of their services, but it's not for everything."
"The technical support is good, but the response time is poor."
"The tool should add an interface that is similar to AWS."
 

Pricing and Cost Advice

"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"Its price is very good."
"I rate the tool's pricing a three out of ten."
"The tool is free."
"The price of Heroku could be less expensive."
"Keep to PaaS to gain the optimal benefits from an OPEX finance and resource perspective."
"The pricing is relatively high."
"It’s necessary to use third party products or to use good self-management economic tools"
"I rate the tool's pricing a six out of ten."
"The pricing is reasonable."
"The cost could definitely be lower."
"Be careful with Azure Cool storage accounts; if you are dealing with high object counts, then it can be more economical to use Hot storage because of the high storage access costs associated with Cool."
"The price of the solution could be reduced. There should be a loyalty cost reduction model. If customers have been using the service year after year they should receive a discount."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Educational Organization
10%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise53
Large Enterprise150
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
 

Comparisons

 

Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Find out what your peers are saying about Heroku vs. Microsoft Azure and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.