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Amazon AWS vs Heroku comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Ranking in PaaS Clouds
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
260
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd)
Heroku
Ranking in PaaS Clouds
17th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the PaaS Clouds category, the mindshare of Amazon AWS is 13.3%, down from 13.8% compared to the previous year. The mindshare of Heroku is 2.9%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Amazon AWS13.3%
Heroku2.9%
Other83.8%
PaaS Clouds
 

Featured Reviews

MM
Data Analyst at a tech vendor with 10,001+ employees
Cloud training has boosted my data analytics skills and simplifies building small projects
One area that could be improved in Amazon AWS is its learning curve. The large number of services and configuration options can be overwhelming, especially for new users. Understanding its pricing can also be challenging, as costs can add up unexpectedly if resources are not monitored carefully. For data analytics, setting up and integrating services such as S3, Glue, and Athena sometimes requires a good understanding of permissions, data formats, and service configurations. More guided, simplified onboarding for analytics use cases would make the platform more accessible. One additional area for improvement is documentation and service selection. Amazon AWS offers many services with overlapping capabilities, and it can sometimes be difficult for users to determine which service is the best fit for a particular use case. More decision support tools and guided recommendations would help reduce this complexity. From a data analytics perspective, cost visibility could also be improved since analytics workloads can scale quickly. Having more proactive cost forecasting and optimization recommendations would help teams manage budgets more effectively. Another challenging area is IAM and permission management. While Amazon AWS provides strong security controls, configuring permissions correctly can be complex, especially when multiple analytics services need to interact with one another. Simplifying permissions while maintaining security would enhance the overall user experience. The other area I would mention for improvement is the overall user experience. Given the huge number of services, which are truly excellent, it can sometimes feel overwhelming to navigate, especially for a new user that requires much training. A more streamlined interface and clearer recommendations between similar services would make it easier to get started. I would also like to see more built-in cost optimization guidance and cost management tools. Other than that, Amazon AWS is a very good and mature platform. Most of my feedback is about making it easier to learn, manage, and optimize rather than adding new capabilities.
Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon AWS is very, very stable."
"The product's scalability is good."
"Amazon is a really good solution with high performance. They offer more connectors than some of their competitors, such as Microsoft Azure."
"750 hours of Amazon EC2 Linux t2.micro instance usage (1 GiB of memory and 32-bit and 64-bit platform support) -- It's enough hours to run continuously each month."
"Very good automation and very stable."
"Almost everything is good. It is a whole ecosystem. It is not only the storage, computing, or networking. It is interesting in the way all things are combined to form this ecosystem. It is a very well-built and logical ecosystem that has some small building blocks. These building blocks can be used in the right way to build a much bigger ecosystem that is robust, secure, scalable."
"Without AWS, our organization simply would not exist."
"The initial setup is not difficult and it did not take us more than one day."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"The platform is very Node.js-friendly, which is something that is important to us."
"I have been a great fan of Heroku as it simplified my work for many years."
"I like the tool's scalability, CLI, and dashboards."
"The product is stable."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
 

Cons

"Amazon needs to develop better tools for troubleshooting network traffic, application insights, performance, and even some aspects of integration mapping. I'm hoping AWS implements something like Azure's Network Watcher and a log analytics solution where a can pull logs from various services and present them in a single dashboard. I want to summarize the performance and usage of every service and application."
"Yes, the initial setup is not so straightforward. The concept changes and you will need to understand this."
"Its subscription model or pricing model is too complex, which should be improved."
"The dashboard can be improved a little bit to provide more information."
"The pricing is something you have to watch. You really have to constantly optimize your costs for instance, storage, IPs and things like that, and that can become a job in itself to manage just from a budgeting standpoint if you are a moderate to heavy user."
"On the console, they used to have some shortcuts making this solution easier to work with, but now we have been dealing with so many problems on the console, and some of the options are not very useful in my perspective, so they should bring back those options that make things easier to run some of the services."
"Recently we had a long conversation about functionality that is missing in Alexa — in Mexico, specifically. Alexa for Business is a service and platform that Americans can use to make a call to an Amazon Echo device or a telephone via the app. But in Mexico, we are not allowed to use that technology. This is a significant disadvantage of AWS for those living in Mexico."
"The pricing of AWS is very unclear; they make it quite confusing, and sometimes there are hidden charges."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"Heroku doesn't support Docker images on the CI infrastructure."
"Plugins aren't cheap (Mailchimp is $1.5/1000 emails)."
"I think this solution would be improved if free demos were available indefinitely."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"They could flesh out some of their analytics a little more."
"I have an issue with the session server in terms of how it can scale, and where I can put my sessions."
"There is an issue because Heroku supports Docker container images, but not if you're using the continuous integration infrastructure."
 

Pricing and Cost Advice

"Its pricing model is too complex."
"Its price should be lower. Currently, the price is the same if you are working in-house or in production. If you have to do internal testing or you are checking if things are working in-house, you need to pay for that, and the price is the same. The price for in-house usage should be different from production usage."
"The price, in general, could be better."
"For the initial 12 months, the solution is reasonably priced. On enterprise license contracts where you negotiate, have been reasonable too."
"When I first started using the solution I used a free trial, and then we upgraded to a pay-as-you-go subscription. We have an allocated budget of $50."
"Pricing is an area that can be improved because it is very complicated. It considers the number of processes, bandwidth, and different kinds of usage. This makes it difficult to predict."
"To anyone thinking about using AWS, I would suggest carefully designing your implementation. This is very important because it will impact the monthly cost of the solution. You need to think ahead and talk with your staff to find opportunities to make this more efficient."
"In comparison to Google Cloud Platform and Microsoft Azure, the database offered by Amazon AWS is relatively expensive. However, the database also offers rich features."
"I rate the tool's pricing a three out of ten."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"Its price is very good."
"The tool is free."
"The price of Heroku could be less expensive."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
10%
Construction Company
9%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise120
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

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Comparisons

 

Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
Find out what your peers are saying about Amazon AWS vs. Heroku and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.