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Heroku pros and cons

Vendor: Heroku
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Fast deployment improves time to market without pain for developers.
Heroku eliminates the need to manage machines, servers, and hardware directly.
It provides continuous integration and is Node.js-friendly.
Heroku offers scalability and stability, handling millions of transactions seamlessly.
Auto maintenance of databases is a valuable feature.

CONS

Heroku does not support Docker images on the CI infrastructure.
Users have to do daily restarts of some processes, which is inconvenient.
Custom CI support requires improvement.
The tool's configuration is complex.
Pricing could be improved due to costly database scaling.
 

Heroku Pros review quotes

it_user2817 - PeerSpot reviewer
VP of Development at a tech company with 51-200 employees
Nov 21, 2012
Easy, fast, fun, and extendable.
it_user160755 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Nov 4, 2014
Lots of integrations
it_user175059 - PeerSpot reviewer
Developer at a tech services company with 1,001-5,000 employees
Dec 23, 2014
Deploying with git, npm install git hook ... basically, they got it right for nodejs servers hosting.
Learn what your peers think about Heroku. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user306153 - PeerSpot reviewer
Senior Programmer at a tech services company with 51-200 employees
Sep 4, 2015
We, as a startup, can use Heroku and the plenty of possible configurations to scale from the very beginning to a medium-sized company.
it_user701415 - PeerSpot reviewer
Tech Lead Javascript Full Stack at a tech services company
Jul 12, 2017
Valuable for us was the fast deployment. This means the time to market is improved without pain for developers.
reviewer1274394 - PeerSpot reviewer
Head Of Engineering at a sports company with 11-50 employees
Oct 27, 2020
Thanks to Heroku, we don't need to do as much direct management in AWS.
CM
Ruby programmer at a computer software company with 201-500 employees
Dec 21, 2020
It's easy to push a change and to deploy new things.
MM
Director at Imaginedone
Mar 26, 2021
It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good.
CM
Senior programmer at a tech vendor with 51-200 employees
Dec 28, 2021
The most valuable feature of Heroku is the continuous integration and applications it provides.
Robert Urech - PeerSpot reviewer
Director for Business Development at LIVING CONSULTORIA
Feb 23, 2022
The platform is very Node.js-friendly, which is something that is important to us.
 

Heroku Cons review quotes

it_user2817 - PeerSpot reviewer
VP of Development at a tech company with 51-200 employees
Nov 21, 2012
Slow restart on servers
it_user160755 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Nov 4, 2014
I had an issue recently where my site was down intermittently for unknown reasons. I posted a ticket and 5 days have gone by without any resolution.
it_user175059 - PeerSpot reviewer
Developer at a tech services company with 1,001-5,000 employees
Dec 23, 2014
Plugins aren't cheap (Mailchimp is $1.5/1000 emails).
Learn what your peers think about Heroku. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user306153 - PeerSpot reviewer
Senior Programmer at a tech services company with 51-200 employees
Sep 4, 2015
It's pricing is a little high and could be lowered.
it_user701415 - PeerSpot reviewer
Tech Lead Javascript Full Stack at a tech services company
Jul 12, 2017
We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do.
reviewer1274394 - PeerSpot reviewer
Head Of Engineering at a sports company with 11-50 employees
Oct 27, 2020
They could flesh out some of their analytics a little more.
CM
Ruby programmer at a computer software company with 201-500 employees
Dec 21, 2020
Heroku doesn't support Docker images on the CI infrastructure.
MM
Director at Imaginedone
Mar 26, 2021
Their support is good, but they can improve their response time.
CM
Senior programmer at a tech vendor with 51-200 employees
Dec 28, 2021
We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better.
Robert Urech - PeerSpot reviewer
Director for Business Development at LIVING CONSULTORIA
Feb 23, 2022
We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert.