Try our new research platform with insights from 80,000+ expert users
Heroku Logo

Heroku pros and cons

Vendor: Heroku
4.2 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Fast deployment improves time to market without pain for developers.
Heroku eliminates the need to manage machines, servers, and hardware directly.
It provides continuous integration and is Node.js-friendly.
Heroku offers scalability and stability, handling millions of transactions seamlessly.
Auto maintenance of databases is a valuable feature.

CONS

Heroku does not support Docker images on the CI infrastructure.
Users have to do daily restarts of some processes, which is inconvenient.
Custom CI support requires improvement.
The tool's configuration is complex.
Pricing could be improved due to costly database scaling.
 

Heroku Pros review quotes

it_user701415 - PeerSpot reviewer
Tech Lead Javascript Full Stack at a tech services company
Jul 12, 2017
Valuable for us was the fast deployment. This means the time to market is improved without pain for developers.
reviewer1274394 - PeerSpot reviewer
Head Of Engineering at a sports company with 11-50 employees
Oct 27, 2020
Thanks to Heroku, we don't need to do as much direct management in AWS.
CM
Ruby programmer at a computer software company with 201-500 employees
Dec 21, 2020
It's easy to push a change and to deploy new things.
Learn what your peers think about Heroku. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
MM
Director at Imaginedone
Mar 26, 2021
It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good.
CM
Senior programmer at a tech vendor with 51-200 employees
Dec 28, 2021
The most valuable feature of Heroku is the continuous integration and applications it provides.
Robert Urech - PeerSpot reviewer
Director for Business Development at LIVING CONSULTORIA
Feb 23, 2022
The platform is very Node.js-friendly, which is something that is important to us.
MM
Director at Imaginedone
Aug 8, 2022
One of the best things about Heroku is that it is very easy and straightforward to deploy an application.
DD
Faculty of Computer Science and Engineering at a tech services company with 501-1,000 employees
Jan 16, 2023
What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions.
Perez  Cato - PeerSpot reviewer
Software Engineer at Infosource Solutions
Aug 17, 2023
We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites.
JH
Senior Software Engineer at OmniTier Inc
Feb 12, 2024
I like the tool's scalability, CLI, and dashboards.
 

Heroku Cons review quotes

it_user701415 - PeerSpot reviewer
Tech Lead Javascript Full Stack at a tech services company
Jul 12, 2017
We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do.
reviewer1274394 - PeerSpot reviewer
Head Of Engineering at a sports company with 11-50 employees
Oct 27, 2020
They could flesh out some of their analytics a little more.
CM
Ruby programmer at a computer software company with 201-500 employees
Dec 21, 2020
Heroku doesn't support Docker images on the CI infrastructure.
Learn what your peers think about Heroku. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
MM
Director at Imaginedone
Mar 26, 2021
Their support is good, but they can improve their response time.
CM
Senior programmer at a tech vendor with 51-200 employees
Dec 28, 2021
We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better.
Robert Urech - PeerSpot reviewer
Director for Business Development at LIVING CONSULTORIA
Feb 23, 2022
We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert.
MM
Director at Imaginedone
Aug 8, 2022
Heroku had an authentication problem a few months ago, but they solved it.
DD
Faculty of Computer Science and Engineering at a tech services company with 501-1,000 employees
Jan 16, 2023
I think this solution would be improved if free demos were available indefinitely.
Perez  Cato - PeerSpot reviewer
Software Engineer at Infosource Solutions
Aug 17, 2023
The tool's configuration is complex.
JH
Senior Software Engineer at OmniTier Inc
Feb 12, 2024
I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances.