Try our new research platform with insights from 80,000+ expert users

Heroku vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
14th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
Mobile Development Platforms (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of July 2025, in the PaaS Clouds category, the mindshare of Heroku is 3.4%, up from 2.1% compared to the previous year. The mindshare of Salesforce Platform is 2.5%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Cristian-Molina - PeerSpot reviewer
Has a quick development cycle and continuous integration
The initial setup is straightforward. Heroku integrates well. You only have to push the code, and it automatically deploys the new version. Whether you have permission depends on the application. Currently, I have one application that I deploy myself. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"The platform is very Node.js-friendly, which is something that is important to us."
"We haven't had any issues with stability so far."
"The solution is very robust and easy to develop in."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"The most valuable aspect is that all data is stored in one place, making it easy to find what is needed and to report on it."
"The lead conversion process in Salesforce Sales Cloud is extremely valuable."
"The most valuable feature is ease of use."
"I find Salesforce Platform to be stable."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
 

Cons

"The pricing could be improved because scaling the database becomes costly."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"The tool's configuration is complex."
"They could flesh out some of their analytics a little more."
"Their support is good, but they can improve their response time."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"I think this solution would be improved if free demos were available indefinitely."
"Heroku had an authentication problem a few months ago, but they solved it."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"It's all set up for us in a way that establishes our account. We need to tag ourselves to opportunities. You have to tag yourself to the opportunity manually; you need to find it yourself and tag it."
 

Pricing and Cost Advice

"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"The tool is free."
"Its price is very good."
"The price of Heroku could be less expensive."
"I rate the tool's pricing a three out of ten."
"Pricing and license differ and depend on how much license you are purchasing from them."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."
"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
"It is an expensive program."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
report
Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Educational Organization
8%
Comms Service Provider
6%
Financial Services Firm
13%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
ADP
Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.