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Peter Ojo - PeerSpot reviewer
IT infrastructure engineer at LBAN
Real User
Mar 6, 2024
A highly recommended cloud computing platform for businesses of all sizes that offers top-notch security, scalability, and cost-effectiveness
Pros and Cons
  • "The platform's user-friendliness eliminates the need for lengthy training periods, enabling swift navigation for new users."
  • "Improvements are needed in Azure to enhance integration tools and support for effectively migrating and managing third-party dependencies."

What is our primary use case?

Azure is utilized to facilitate computing needs for our clients' sites. Most often, it's employed to enable them to host their products in the cloud, manage disaster recovery, conduct backups, and host applications. Additionally, for clients with on-premise infrastructure, Azure serves to replicate that setup in the cloud. We offer Azure-based solutions to fulfill these requirements and seamlessly provide access to them, typically through domain access, after setting up payment arrangements.

How has it helped my organization?

Azure integration became crucial for a business facing cost-saving challenges. They were burdened by the physical space and maintenance costs of on-premise infrastructure. Additionally, issues like electricity outages prompted them to consider migrating certain infrastructure components to the cloud. This move aimed to alleviate space constraints, reduce maintenance expenses, and enhance reliability, potentially enabling them to divest part of their infrastructure in the future.

The scalability features of Azure had a significant impact on projects for our customers, particularly in one instance where a deal was lost due to scalability issues. This challenge doesn't necessarily stem from Azure itself but rather from the complexity of migrating third-party dependencies to the Azure environment. Often, the lack of proper documentation and understanding of how these dependencies were originally implemented poses obstacles.

What is most valuable?

Azure is highly valuable due to its cloud-based nature, which reduces the need for extensive hardware purchases and server maintenance costs. It serves as a quick and convenient solution for spinning up VMs, creating websites, and making businesses visible online. The platform's user-friendliness eliminates the need for lengthy training periods, enabling swift navigation for new users. Companies can easily onboard new personnel by providing them with relevant documents, allowing them to quickly grasp how to manage resources and create necessary components on Azure.

Azure Arc is incredibly valuable because it allows businesses to connect and secure their resources, regardless of where they are hosted. This means that even if they are using other cloud platforms like AWS or have on-premise infrastructure, they can still benefit from Azure's features. With Azure Arc, businesses can have centralized management and security across their entire environment, including legacy systems and other cloud providers. While Azure Arc may come with a higher cost, its ability to bridge different platforms and provide enhanced security makes it a compelling option for businesses looking to leverage Azure services without fully migrating their infrastructure.

What needs improvement?

Improvements are needed in Azure to enhance integration tools and support for effectively migrating and managing third-party dependencies. Additionally, there is a significant issue with payment restrictions on Azure, particularly for users in regions with limitations in their local economies. Integrating third-party payment services could alleviate this problem, allowing users from various international locations, such as China, Europe, and Africa, to make payments more seamlessly. By providing alternative payment methods beyond the reliance on US debit cards, Microsoft could greatly improve the usability and accessibility of Azure for users worldwide. There's room for improvement in integrating the Azure Marketplace with the Azure portal. It would be beneficial if users could directly communicate with solution owners or developers through the portal. For instance, if a user encounters challenges while using a particular solution from the marketplace, they could easily send an email, initiate a phone call, or even send an SMS to the solution owner or developer for assistance. This direct communication channel would streamline the troubleshooting process and foster better collaboration between users and solution providers, enhancing the overall user experience.

Buyer's Guide
Microsoft Azure
March 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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For how long have I used the solution?

I have been working with it for a year.

What do I think about the stability of the solution?

Azure is highly stable, with only one instance of downtime experienced on a specific website and two occurrences in approximately nine months. Overall, it maintains a commendable level of stability, especially when availability zones are utilized. These zones provide critical redundancy, ensuring resilience against unforeseen events and offering a heightened level of reliability.

What do I think about the scalability of the solution?

Azure's scalability is evident when building and adhering to the appropriate architectural principles. Challenges with scaling typically arise when existing platforms or third-party components are involved, making it difficult to align them for efficient scaling. However, Azure Arc aims to address this issue, though it may incur additional costs, especially at larger scales. While some customers may opt for traditional VM provisioning on Azure due to cost considerations, Azure Arc offers an alternative approach for scalability.

How are customer service and support?

The technical support provided is exceptional, and I am extremely satisfied with it. I would rate it nine out of ten.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The documentation provided by Azure for deployment processes to our customers is excellent. Typically, the process begins with signing NDAs followed by a call with the customer's team to understand their requirements. Once the requirements are clear, we review the architecture and assess the feasibility of replicating it on Azure, especially if migration is involved. Subsequently, we create a scope of work detailing the proposed actions and timelines, which the customer must sign off on. Upon agreement, we set a kickoff date and discussed requirements from the customer's end, such as authorization and authentication. During the project kickoff, we ensure someone is available on the customer's side to prevent breaches or delays. We then proceed with the deployment, moving necessary components and configurations. After completion, we conduct testing and allow the customer time to review the deployment, typically two to three weeks. Upon receiving approval, we finalize the project and obtain payment, usually within a timeframe of five days to two weeks, depending on the project's complexity

Azure's simplicity streamlines deployment, often requiring only five to six resources for larger projects. The specific roles may vary based on the project's needs, encompassing expertise in security, architecture, design, and product management.

In most cases, we inform the customer that we're available round-the-clock for feedback during the initial three months post-deployment. This ensures prompt resolution of any issues beyond their capability. If needed, we offer training for their team members. Additionally, customers have the option to enter into a support contract with us for ongoing assistance. Smaller projects may not necessitate ongoing management, depending on their setup.

What was our ROI?

Our customers often report a positive return on investment with Azure, as it helps them save costs. Whether they were previously on traditional infrastructure or on-premises setups, Azure proves to be beneficial, making it a worthwhile investment for them.

What's my experience with pricing, setup cost, and licensing?

The pricing is relatively high.

What other advice do I have?

I highly recommend Azure, as I use it myself. My advice would be for them to seriously consider it, especially when taking their budget into account. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Anand-Shah - PeerSpot reviewer
Software Architect at Iskraemeco
Real User
Feb 28, 2024
Provides efficient features for cloud computing needs, but the technical support services need improvement
Pros and Cons
  • "Data analytics is one of the efficient features as well."
  • "While integrating services from different vendors, the perceived costs are high, with occasional confusion about specific charges, especially in data transfer scenarios between regions."

What is our primary use case?

We use the product to stream data from devices to the system, transform data, and configure web apps using SaaS services.

What needs improvement?

One significant area for improvement in Microsoft Azure is the cost associated with its services. While integrating services from different vendors, the perceived costs are high, with occasional confusion about specific charges, especially in data transfer scenarios between regions. This cost factor poses a barrier for small companies, and they could simplify the process and reevaluate pricing structures.

For how long have I used the solution?

We have been using Microsoft Azure for seven years.

What do I think about the stability of the solution?

The platform is stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I have worked with around 5000 Microsoft Azure users in our previous company. It is highly scalable.

In the IaaS approach, setting up virtual machines (VMs) allows for scalability adjustments based on memory and CPU consumption. Similarly, for applications developed with Azure RPA (Robotic Process Automation) or Azure Logic Apps, scalability can be efficiently managed by configuring the app service plan.

I rate the scalability a nine out of ten.

How are customer service and support?

The experience with Microsoft's customer support has been middling, neither exceptionally good nor bad. The support team takes time to respond. It is a lengthy process and could be improved.

How would you rate customer service and support?

Neutral

How was the initial setup?

The complexity of implementation depends on the different setups. We can utilize the portal, CLI, or alternative providers like Terraform. The deployment process in Azure varies based on the specific build requirements and the nature of the application being deployed, whether it's through GitHub or directly in Azure. The time taken for deployment in Azure varies greatly depending on factors such as the complexity of the application, the number of integrated applications, the volume of code, and the artifacts involved.

What was our ROI?

The product generates a return on investment in terms of time savings on setup, installation, and scalability. It also depends on the specific consumption patterns and the extent to which Azure services are utilized for our compute and networking needs.

What's my experience with pricing, setup cost, and licensing?

The product is expensive, particularly with services such as Microsoft SQL Server incurring significant costs. It could be more competitive in terms of pricing.

What other advice do I have?

Azure supports the development and hosting of various applications, including those built with ASP.NET. We have developed an application using ASP.NET versions 4, 6, and 7, and then deployed it to Azure for hosting. Data analytics is one of the efficient features as well.

The features I find most useful for cloud computing needs, particularly for fax services, include Azure RPA (Robotic Process Automation), Azure Logic App, and Azure Service Bus.

We can easily integrate the product with MS SQL Server and Azure SQL Database as a service. Further, we can utilize event apps within the IT infrastructure.

I have experienced significant benefits from Azure's security and compliance tools, particularly in the area of identity management. Working with Microsoft Identity, including Azure Active Directory (Azure AD), has proven valuable for operations involving customer-to-customer (CTC), business-to-customer (BTC), and business-to-business (B2B) scenarios. The customization capabilities help us with the registration of applications under Azure Active Directory, enabling robust authentication and authorization mechanisms.

I recommend the product for small companies or startups. It is also a good option for established companies planning to reach beyond certain limitations in terms of business.

I rate it a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
March 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Mohit Vohra - PeerSpot reviewer
CTO at Arevpay
Real User
Top 20
Feb 14, 2024
Useful for storing data on the server but billing model needs to be transparent
Pros and Cons
  • "We validate customer videos and speech in real-time by utilizing language translation services and image processing. This involves converting speech to text and vice versa in real-time. Customers record videos where they speak predefined text. We capture the image and speech, convert it to text, and compare it with the standardized text."
  • "Improving transparency in billing is crucial for us. Understanding how billing works only becomes clear once we start using the services. A more accurate billing calculator would help us anticipate costs associated with using specific services."

What is our primary use case?

We primarily use Microsoft Azure for data storage on the server. Additionally, we leverage Power Automate for process automation tasks. Some of our processes benefit from AI and ML capabilities, such as image processing and recognition. Specifically, we utilize the product for its Translation APIs, including language translation functionality.

What is most valuable?

We validate customer videos and speech in real-time by utilizing language translation services and image processing. This involves converting speech to text and vice versa in real-time. Customers record videos where they speak predefined text. We capture the image and speech, convert it to text, and compare it with the standardized text. Automating this process makes validation much easier compared to manual methods. On the Azure side, we primarily utilize its data storage and processing capabilities. Additionally, we leverage its AI/ML features, along with its automation capabilities.

What needs improvement?

Improving transparency in billing is crucial for us. Understanding how billing works only becomes clear once we start using the services. A more accurate billing calculator would help us anticipate costs associated with using specific services.

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

Scalability is a key factor, so we opt for Microsoft Azure. Being a Microsoft product, we trust its scalability. Thus far, we haven't encountered any issues related to transaction processing or other scalability concerns. I rate it a seven out of ten since we are not running enterprise workloads. My company has 50 users. The usage of these use cases will increase as our business grows because they are directly related to serving the end consumer. Therefore, we anticipate a significant rise in usage over time.

How are customer service and support?

Improvement is needed in the support process, especially for smaller and medium-sized customers who may not have existing support plans with Microsoft. Accessing support for these customers can be cumbersome, requiring additional payments before assistance is available. It is not clear when you buy the product. You will learn about additional support payments when you start using it. 

The tools' support is in multiple places, which can be complex for customers. It needs to be in one place. 

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the tool's deployment an eight out of ten. It can be deployed in two to three hours. 

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure's pricing is reasonable. We pay around 5000 dollars per annum. 

Which other solutions did I evaluate?

We evaluated Google Cloud, IBM Cloud, and AWS. 

What other advice do I have?

We don't face many challenges with compliance and security. We rely on Azure Stack and adhere to the security standards they implement. Compared to AWS, we find it much simpler and easier to achieve interoperability and integration when using Microsoft Azure. You must ensure you have the right competency before using the product. It can become complicated if you don't have the right person to manage it. I rate it an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Peter Baumann - PeerSpot reviewer
Principal Consultant Data & Analytics Strategy at INFOMOTION GmbH
Consultant
Feb 2, 2024
More intuitive and easier to handle compared to other cloud platforms
Pros and Cons
  • "I would rate my experience with the initial setup an eight out of ten, with ten being easy."
  • "With a Synapse environment, we might need to switch to Databricks for better scalability."

What is most valuable?

Compared to other cloud platforms, I find the Azure portal very user-friendly. It's more intuitive and clearer than some, but it depends on your specific needs because Azure offers many services. 

For instance, working with Synapse, a complex technology with diverse processing engines, requires deep knowledge. In our experience with clients, using Databricks, a third-party service, on top of Azure can be helpful.

What needs improvement?

There's an ongoing development, particularly concerning the Data Fabric offering launched a few months ago.

Data Fabric is an additional offering which is Software as a service "as a service" application, unlike the core Azure platform initially focused on "platform as a service." It sits on top of Azure. 

We thought Azure could be more flexible and cost-effective, but our experience suggests this separation might simplify things for some customers. It's worth exploring as a potential improvement for specific needs.

For how long have I used the solution?

I have been using it for several years. We have used it, or we have architectures. We consult about Azure. 

We do a lot here in this area because it's also a big topic for us. But it's a more general consulting topic for me. I have some experience with it, but I do not implement it. Internally, we use some Azure services. 

What do I think about the scalability of the solution?

We have all kinds of typically, ranging more towards larger size customers, midsized customers, and a lot in the financial area. 

For example, with a Synapse environment, we might need to switch to Databricks for better scalability. But overall, the platform itself scales very well. Based on my experience, I'd give it an eight out of ten.

How are customer service and support?

Azure is the best in Germany compared to AWS or Google. It has the best German footprint, so the support is better locally.

But globally, it's good, not always the best. Some users have very good experiences with Google's support as well.  

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

From the consulting perspective, we consult on every technology on the market. For example, Snowflake is a big topic on our side.  

I have a lot of history in SAP. With current or former SAP solutions.  

In our company, we are more Microsoft-based and Microsoft CRM.

How was the initial setup?

The technical part of setting up such a platform is typically the smaller part. And for an experienced consultant, it's okay. It's nothing special. It's more about the processes and organization, which is important to consider here.

So, I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

Typically, in Germany, we see that setting up is very complex; enterprises work well with Azure setups if users are already experienced at different points with Azure. But it's a little bit more easy compared to Google or Amazon. But it depends a little bit on the service and the environment you need.

From a technical perspective, it can set up something in a day or in some hours. That's not a problem. 

The thing is more the organizational level here, what is allowed, who can do it, where the costs are going, and so on. The process is typically much more about the deployment or, depending on whether you have already built a platform and just have to automate the deployment process. 

For example, it works very well, typically, but the initial setup of a platform is more for organizational things, but this is not what I do. 

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ahmed_Eid - PeerSpot reviewer
Director at Java Riyadh
Real User
Jan 19, 2024
A cloud solution that helps with task management
Pros and Cons
  • "The product is a cloud solution."
  • "Microsoft Azure needs to improve its user interface. New developers and teams have difficulty understanding its lifecycle."

What is our primary use case?

We use Microsoft Azure for task management. 

What is most valuable?

The product is a cloud solution. 

What needs improvement?

Microsoft Azure needs to improve its user interface. New developers and teams have difficulty understanding its lifecycle. 

For how long have I used the solution?

I have been working with the product for 12 years. 

What do I think about the stability of the solution?

I rate the tool's stability an eight out of ten. 

What do I think about the scalability of the solution?

Microsoft Azure is very scalable, and I rate it a ten out of ten. My company has 15 users. 

How are customer service and support?

Microsoft's tech support is awful. 

Which solution did I use previously and why did I switch?

I used Jira before Microsoft Azure. 

How was the initial setup?

I rate the product's deployment an eight out of ten. It can be completed in a few hours. 

What about the implementation team?

Our DevOps engineers manage the installation. 

What other advice do I have?

It's a positive experience for every development team to use Microsoft Azure, especially when working with Microsoft products. However, if working with open-source solutions like PHP or Google programming languages, opting for other cloud solutions such as Google Cloud or AWS is recommended. These platforms are considered more suitable for open-source solutions compared to Microsoft Azure. I rate the product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AtulChaurasia - PeerSpot reviewer
Operational Technical Security at Metro Bank
Real User
Sep 10, 2023
A scalable and easy-to-deploy solution that gives a good return on investment
Pros and Cons
  • "The tool’s stability is good."
  • "The product is not user-friendly."

What is our primary use case?

We primarily use email accounts and SharePoint. We want to use AI and OCR services, but we don’t have many use cases.

What is most valuable?

It is a good solution. I can get all the tools under one roof.

What needs improvement?

There's a complexity involved in getting the subscriptions provisioned. There are too many complications. Without IT knowledge, we cannot subscribe and work. The product is not user-friendly. All the services must be available in one place so that I can get the services that I need at the right time.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The tool’s stability is good.

What do I think about the scalability of the solution?

The product is scalable. Around 30 people use the solution in our organization. We are trying to get projects from Europe and North America. Once it is done, we'll be scaling up.

How was the initial setup?

The setup is straightforward and easy. Since I know about infrastructure and IT, it took me around one week to set it up. Non-IT people might struggle with the setup.

What was our ROI?

The return on investment is good. Since everything is in the cloud, we save a lot on infrastructure and server costs. It is very helpful to the client, and it is very useful for us.

What's my experience with pricing, setup cost, and licensing?

I pay for a yearly subscription. Compared to other service providers, the product’s pricing is normal.

Which other solutions did I evaluate?

I evaluated other options, but I chose Microsoft because it is a little bit easier. We can get it right away.

What other advice do I have?

We are into data management. We deal with data consumption and data validation. So, we must use many virtual and storage solutions to process the data. We use the clients’ solution. I am into IT. I have a bit of knowledge of the infrastructure. If we need to scale up, we might need some training. I would recommend the solution to others. Overall, I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Zoran Kos - PeerSpot reviewer
Senior Software Engineer at Windhoff Group
Real User
Top 5
Jul 30, 2024
A robust cloud computing solution for pipeline with automations
Pros and Cons
  • "Stability is straightforward"
  • "Pricing is high if you plan to use it on a larger scale."

What is our primary use case?

We use the solution for pipelines.

How has it helped my organization?

Because of automation, everything from the beginning of the development project is stored on one side and brought from the development side to the production side.

Due to automation, the development process is streamlined from the beginning. 

What is most valuable?

The process involves understanding what is provided from the repository side, managing the code, and handling changes and responsibilities. This includes staging in the pipeline. 

What needs improvement?

Sometimes, I have issues configuring settings, setting up policies, and communicating with others on Microsoft Azure.

Pricing is high, especially if you plan to use it on a larger scale, with more teams, or want to include additional features. The costs can increase significantly as you add more features and expand usage.

For how long have I used the solution?

I have been using Microsoft Azure for two years.

What do I think about the stability of the solution?

Stability is straightforward when combining some Linux features or Linux kernels. Additionally, integrating with other operating systems can sometimes be challenging.

What do I think about the scalability of the solution?

It takes time to get familiar, but after, everything is fast.

How are customer service and support?

When I experienced a crash, I received a response within a few days. The level of support depends on your user status. If you are a minimal or ultimate user, and if you pay more, you receive more support. Everything goes much faster.

How was the initial setup?

Everything is okay if you are familiar with Teams and how it works. However, combining Teams with other tools and APIs can make things much faster. Additionally, the plugins provided by the official Microsoft site can enhance its functionality.

The deployment is manageable in one day and takes only one person.

What was our ROI?

It automates and saves time. Microsoft Azure breaks entire products into modules, making it easier to implement changes. These changes can be deployed much faster compared to traditional methods.

What's my experience with pricing, setup cost, and licensing?

It is payable for what you need and how much you use.

Which other solutions did I evaluate?

I preferred Azure because it's more robust, it's easy to get around.

What other advice do I have?

Code breaks from time to time, so maintenance is required periodically, especially for extensive codebases. Regular testing and checks are necessary to ensure reliability and performance.

I use other tools that integrate Copilot, which will soon be integrated into Microsoft Azure. I rely on other sources when I need to find information. There's also the security issue, as there's always a risk concerning where company data will ultimately be stored.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2402727 - PeerSpot reviewer
QA Manager at a transportation company with 1,001-5,000 employees
Real User
Top 10
Jul 11, 2024
Manages the sequence of tasks and sprints
Pros and Cons
  • "We use Azure DevOps' full hierarchy to manage our data workloads. From product management to development and QA stages, Azure DevOps provides tools. Additionally, we're implementing automation testing and integrating it with our CI/CD pipelines using Azure DevOps. This platform helps us manage all our processes."
  • "Microsoft Azure needs to improve its customization capabilities. Each organization has unique tasks and fields that it wants to use. Additionally, the search functionality could be more flexible."

What is our primary use case?

We use the solution as part of the scrum agile methodology. 

What is most valuable?

We use Azure DevOps' full hierarchy to manage our data workloads. From product management to development and QA stages, Azure DevOps provides tools. Additionally, we're implementing automation testing and integrating it with our CI/CD pipelines using Azure DevOps. This platform helps us manage all our processes. 

The main advantage of using it is that it supports a smooth workflow from development to QA, following the Scrum Agile methodology. It manages the sequence of tasks and sprints. The tool's integration capabilities are good. 

What needs improvement?

Microsoft Azure needs to improve its customization capabilities. Each organization has unique tasks and fields that it wants to use. Additionally, the search functionality could be more flexible. 

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

I rate the product's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the solution's scalability a seven out of ten. 

How are customer service and support?

I haven't contacted technical support yet. 

How was the initial setup?

I rate Microsoft Azure's deployment ease as five out of ten. It takes around a month and a half to complete, while our sprints take two weeks. Moreover, we conduct three rounds of testing and development. 

What's my experience with pricing, setup cost, and licensing?

The product is expensive. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.