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Desk Top Operation Manager at a government with 10,001+ employees
Real User
Enables us to encrypt any agency data on our computers
Pros and Cons
  • "The solution works the way it's supposed to - stability and scalability are fine."
  • "Lacks a portal that can be managed rather than just existing."

What is our primary use case?

We use the solution ncrypt any agency data . We probably have about 3,800 users on 5,000 plus computers and there are a variety of roles with some people doing data entry all the way through to system administrators. We're a statewide agency. We'll probably increase usage in another few years when we have more computers. I work as the Desktop Operations Manager in the company and we're a customer of Microsoft. 

What needs improvement?

I think there is some room for improvement for end users and technical staff. They are the ones required to support the computers, learn how the solution functions and to troubleshoot. For now, they have to wing it most of the time and it could be better. 

For additional features, I'd like to see something more manageable by our agency. We had a portal where we could manage these. I know there are products out there that have portals where you can actually manage the BitLocker and that would be much better. If we lose a computer now it's unclear whether Absolute Computrace can find it if it's been encrypted. 
We have some issues with Microsoft about that. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

I think stability is fine. My personal impression is that it's working the way it's supposed to. I  believe that the problem is on the end user side because they don't know how it functions. They get frustrated and accidentally activate the blocker and get locked out. 

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Microsoft BitLocker
May 2025
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What do I think about the scalability of the solution?

We've never had a problem with that. 

How are customer service and support?

We really haven't had much technical support on this other than from Dell trying to help us and Microsoft telling us everything is fine. We've only just started trying to determine what the problem is so hopefully things will improve. 

Which solution did I use previously and why did I switch?

Before this, we used Wave but when they were bought out by another company we switched to BitLocker. 

How was the initial setup?

Initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

This is not my area but I don't think we pay annual licensing costs. I think we just pay for computer leasing, and all fees are included in the purchase. I don't think we're getting our money's worth because we're often unable to locate computers that have been lost. 

What other advice do I have?

I think it's important to involve the technical team when selecting a product and testing it out, rather than having the upper management make the decisions regarding which products to purchase. It's also important to get upfront support, technical support and maintenance, and maybe somehow get a portal where they can manage it themselves rather than it just kind of existing. 

I would rate this product an eight out of 10. It does what it's supposed to do and it's just the troubleshooting that's a problem.  

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founding Partner at 2Five1
Real User
Top 5Leaderboard
Easy to use and provides a solid layer of security, especially for sensitive data
Pros and Cons
  • "I like BitLocker because it gives us strong encryption to protect our data."
  • "The only thing that could be slightly improved is the occasional stability issue."

What is our primary use case?

I use BitLocker to keep our work computers and files safe. Since we deal with sensitive data, I asked the developers to turn on BitLocker on their computers. This makes sure that our information stays private and secure.

What is most valuable?

I like BitLocker because it gives us strong encryption to protect our data. The fact that it uses a 256-bit key with AES makes the encryption super secure. It is kind of like having a tough lock on our digital stuff. Additionally, it is easy to use, which is a big plus. The application doesn't make things complicated, and that makes it convenient for everyone to keep their computers and files safe without a lot of hassle.

What needs improvement?

The only thing that could be slightly improved is the occasional stability issue.

For how long have I used the solution?

I have been using Microsoft BitLocker for a little over a year.

What do I think about the stability of the solution?

I would give it an eight out of ten for stability. It is not a perfect ten because I have encountered occasional issues, especially when starting up my computer. Sometimes there seems to be a problem with the files, and I notice certain restrictions. When this happens, I reach out to our tech person who handles the BitLocker setup to fix it.

What do I think about the scalability of the solution?

BitLocker is fairly scalable. We have less than 20 users of the solution at our company.

How was the initial setup?

The initial setup is quite simple. Deploying BitLocker took a relatively short time since we had a tech expert familiar with it. We had less than 20 laptops to secure, and the deployment speed was impressive. With the technical guidance in place, they could deploy it on about five to ten laptops simultaneously in a single day.

What's my experience with pricing, setup cost, and licensing?

BitLocker is not very expensive.

What other advice do I have?

I would recommend BitLocker to others. As part of the development team, we take the lead in creating plans, and we have suggested using BitLocker for critical users who need to protect their laptop content. It has been effective for us, providing a solid layer of security, especially for sensitive data. If someone is looking to safeguard their information, BitLocker is a reliable solution worth considering. Overall, I would rate it as a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft BitLocker
May 2025
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
PeerSpot user
Operator at Halliburton
Real User
Top 20
It did not conflict with Windows.
Pros and Cons
  • "Whole Disk Encryption is great. BitLocker runs seamlessly during boot up."
  • "There are options which could be implemented to make it a little more like PGP Whole Disk Encryption."

What is most valuable?

Whole Disk Encryption is great. BitLocker runs seamlessly during boot up. I also liked that it did not conflict with Windows, most likely since it was created by the makers of Windows, Microsoft.

How has it helped my organization?

BitLocker provides the common person with great security to guard against most threats consisting of efforts by unauthorized people who try to gain access to the computer by not allowing it to boot up absent a password.

What needs improvement?

There are options which could be implemented to make it a little more like PGP Whole Disk Encryption, but given the fact BitLocker is readily available, and has no known conflicts, I think it is a great product to secure against unauthorized access.

For how long have I used the solution?

I have used and recommended BitLocker to people in the corporate and high net wealth arena.

What was my experience with deployment of the solution?

Despite some bad press and conspiracy theories, I trust the product, but do recommend using a secondary effort such as encrypting a partition of the drive. This is helpful in the event BitLocker is compromised; using PGP with a different password (at least 20 characters; do not use words, of course).

What do I think about the stability of the solution?

We have not encountered any stability issues. I have heard some computers using other whole disk encryption solutions can freeze up at times; I have not heard of such with BitLocker.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

I have never needed to use customer service; however, corporate customer care at Microsoft is great at resolving issues.

Technical Support:

I like the domestic support team; have yet to have an issue with them.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup was straightforward; very simple to install and modify from 128-bit to 256-bit encryption, 256-bit being the government standard for "Top Secret" information.

What about the implementation team?

I did not use a vendor team to implement it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Darren Chaker - PeerSpot reviewer
Darren ChakerOperator at Halliburton
Top 20Real User

BitLocker interfaces perfectly with Windows since it is a Microsoft product. The encryption is and security methods used to prevent unauthorized access to booting up the computer are decent too! Some products do not compliment Windows and will sometimes freeze. That is why I like to recommend BitLocker.

Senior Presales Engineer at CenterTools Software GmbH
Real User
Top 5
Enhanced data security providing full disk encryption, seamless integration with Windows, and offering features such as pre-boot authentication and centralized management
Pros and Cons
  • "It holds significant value as it reduces the need for extensive IT management to handle security across networks and environments"
  • "The primary aspect for improvement lies in expanding our developer base, which would accelerate the development process and bring these enhancements to fruition"

What is our primary use case?

Encrypting the help desk system with BitLocker serves as a crucial security measure. If a laptop or device falls into unauthorized hands, the encryption ensures that data cannot be decrypted without proper authentication which enhances system security and provides a reliable recovery mechanism to safeguard sensitive information.

What is most valuable?

It provides a comprehensive level of protection against unauthorized access. 
It holds significant value as it reduces the need for extensive IT management to handle security across networks and environments. Its significance goes beyond BitLocker alone; it encompasses the entire product suite or platform.

What needs improvement?

The primary aspect for improvement lies in expanding our developer base, which would accelerate the development process and bring these enhancements to fruition. For the upcoming release, I'm interested in seeing additional features, particularly the ability to synchronize usernames and passwords into a pre-boot authentication system.

For how long have I used the solution?

I have been using it for a few years.

What do I think about the stability of the solution?

It's stable and well-established. Over the past few years that we have been using it, it has proven to be reliable and robust. I would rate it ten out of ten.

What do I think about the scalability of the solution?

It provides high scalability.

How are customer service and support?

In terms of Microsoft tech support, the speed, knowledge, and customer-friendliness can vary. Microsoft support may have its complexities, but when using our management tool for BitLocker, the process is streamlined.

How was the initial setup?

The initial setup is straightforward. It involves leveraging our SaaS platform, allowing the backend to be subscribed.

What about the implementation team?

The deployment process is streamlined: you need to create a configuration and effortlessly roll it out to your machine. It's an easy and user-friendly procedure.

What's my experience with pricing, setup cost, and licensing?

It operates on a subscription model on an annual basis.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Matt Hardy - PeerSpot reviewer
Infrastructure Manager/Deployment Manager at Hivedome Consultancy Services
Real User
Top 5Leaderboard
I like the fact that you can get an encryption key out of OneDrive
Pros and Cons
  • "I like the fact that you can get a BitLocker encryption key out of OneDrive."
  • "BitLocker should be available on standard Windows. We need to spend money on a Pro license to get BitLocker because it's essential to protect our customers' data. We don't want that to fall into the wrong hands."

What is our primary use case?

We put BitLocker on all our consultants' laptops to protect their data in case they lose their machines.

What is most valuable?

I like the fact that you can get a BitLocker encryption key out of OneDrive.

What needs improvement?

BitLocker should be available on standard Windows. We need to spend money on a Pro license to get BitLocker because it's essential to protect our customers' data. We don't want that to fall into the wrong hands.

For how long have I used the solution?

I have used BitLocker for five years.

What do I think about the stability of the solution?

BitLocker is stable.

What do I think about the scalability of the solution?

We haven't rolled it out on a large scale. We're enabling it one computer at a time. 

How was the initial setup?

BitLocker is pre-installed on Windows Pro, so you only need to switch it on. It takes a while to run, but you can switch it on and go do something else. It takes a minute or so to find it in the settings and enable it. 

What's my experience with pricing, setup cost, and licensing?

BitLocker is included in the Windows Pro license. The Pro version of Windows costs about 100 pounds more than the Home Edition, so you need to decide if it's worth upgrading to Pro. That extra cost might be a tough pill for some companies to swallow, but it's necessary if you don't want to worry about your data if an employee loses their laptop. 

What other advice do I have?

I rate Microsoft BitLocker 10 out of 10. It's a simple tool that does what it says. I recommend using it if you have access. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Atal Upadhyay - PeerSpot reviewer
AVP at MIDDAY INFOMEDIA LIMITED
Real User
Top 5Leaderboard
Straightforward to recover data, intuitive and efficiently encrypt our devices
Pros and Cons
  • "It's very straightforward to recover data. It's safe for us; in case of lost information, it provides multiple options to recover the data."
  • "There is room for improvement in stability."

What is our primary use case?

We encrypt our devices, drives, and certain folders based on their importance. It's very intuitive. The user interface makes it easy for us to encrypt the content of a drive or folder.

How has it helped my organization?

The product has improved our security by allowing us to block users who shouldn't have access to particular data. It's as simple as that.

It is quite comfortable to integrate it with other devices. 

What is most valuable?

It's very straightforward to recover data. It's safe for us; in case of lost information, it provides multiple options to recover the data.

What needs improvement?

There is room for improvement in stability. 

For how long have I used the solution?

I have been using it for quite some time. But, I don't use it extensively. 

What do I think about the stability of the solution?

We've used it in a limited way, and I found it good. I would rate the stability a nine out of ten. There's always room for improvement.

What do I think about the scalability of the solution?

It has built-in scalability. If we want to replicate settings on ten devices, we can replicate and automate that process.

There are different DevOps teams involved with this product. 

How was the initial setup?

The initial setup is quite straightforward and simple. If you want to deploy it on new devices, it doesn't take long.

We secure certain devices, folders, and files. We're not deploying it broadly.

What was our ROI?

Securing our digital assets makes it worth the investment. 

What other advice do I have?

Overall, I would rate the product a nine out of ten. I would recommend using it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Claudio Dosio - PeerSpot reviewer
ICT Manager at a construction company with 11-50 employees
Real User
Top 10
A system software that protects your hard disk and ensures that stolen PCs or laptops do not lose their data
Pros and Cons
  • "Microsoft BitLocker can be used to ensure that stolen PCs or laptops do not lose their data."
  • "We recently found some stability issues with Microsoft BitLocker."

What is most valuable?

Microsoft BitLocker can be used to ensure that stolen PCs or laptops do not lose their data.

What needs improvement?

We recently found some stability issues with Microsoft BitLocker. We found that quite a few users on the web are complaining about the solution's stability, especially after the Microsoft update. One user's laptop did not boot because of such an issue.

For how long have I used the solution?

I have been using Microsoft BitLocker for about eight to ten years.

What do I think about the stability of the solution?

I rate Microsoft BitLocker a nine out of ten for stability.

How was the initial setup?

Microsoft BitLocker's initial setup is extremely simple.

What's my experience with pricing, setup cost, and licensing?

Microsoft BitLocker's pricing is included in the Microsoft license, and you don't have to pay an additional fee for it.

What other advice do I have?

Microsoft BitLocker is directly deployed on the end user devices. Microsoft BitLocker is an encryption solution that ciphers the disk of the local machine. If you carry around your devices and somebody steals them, they cannot read the data off it even if they attach it to another device.

Microsoft BitLocker is directly deployed on the end user devices. Microsoft BitLocker is an encryption solution that ciphers the disk of the local machine. If you carry around your devices and somebody steals them, they cannot read the data off it even if they attach it to another device.

Using Microsoft BitLocker is very easy. After ciphering the data, it unlocks itself if you have a modern PC attached to the correct PC. However, you must have your old company username and password to create an account and see the data. You cannot see the data if you don't have the password. Nothing much can be done regarding the software's usability or evolution.

Microsoft BitLocker should not be considered as an end-user software. It's a system software that protects your hard disk.

Microsoft BitLocker is not hard to use.

Overall, I rate Microsoft BitLocker a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Infrastructure Analyst at a tech services company with 501-1,000 employees
Real User
Provides disk protection while configuration is transparent to user, although implementation is complex
Pros and Cons
  • "Integration with System Center Configuration Manager (C: and D: logical drives are encrypted before installing Windows via SCCM)."
  • "The implementation of BitLocker is not simple. There are many prerequisites and hours of study and testing."

What is most valuable?

  • Integration with System Center Configuration Manager (C: and D: logical drives are encrypted before installing Windows via SCCM).
  • Use of the computer's TMP to not have to request PIN for the user.
  • In Windows 10 (1511) the TPM supports the XTS-AES encryption algorithm.

How has it helped my organization?

Before BitLocker we used the DELL disk protection through the BIOS. This protection is not very efficient and the user needs a PIN to unlock the computer. With BitLocker I guarantee the protection of the disk and the configuration is transparent to the user.

What needs improvement?

The implementation of BitLocker is not simple. There are many prerequisites and hours of study and testing. We have had some communication problems between Windows 10 and TMP and, in some cases, the computer does not work and we need to generate a new key in MBAM.

For how long have I used the solution?

We tested the solution for four months on all computer models we have before placing it in the production environment.

What do I think about the stability of the solution?

Yes. We had communication problems between the OS and TPM 1.2 of the computer. It is best to use computers with TPM 2.0.

What do I think about the scalability of the solution?

No. We have 1200 computers and the environment, with one MBAM server and one SQL, is supporting the environment. I do not know how scalability is using Active Directory to store the encryption keys.

How are customer service and technical support?

There is a lot of documentation in English and Brazilian Portuguese. To date, we have not needed Microsoft technical support.

Which solution did I use previously and why did I switch?

No. Symantec, Dell and McAfee solutions for disk encryption are expensive and some of them use BitLocker behind the solution, but are very expensive.

How was the initial setup?

The initial setup is simple. You have the task of turning on the TPM of all computers before attempting to use the BitLocker. When using MBAM + SCCM + SQL it is important to have a CA root in your environment to issue the digital certificate to the MBAM.

What's my experience with pricing, setup cost, and licensing?

BitLocker is already in Windows 10 and its price has already been "paid". To use another disk encryption solution you have to analyze well the needs of each company and how much data is critical to the business.

Which other solutions did I evaluate?

I evaluated solutions from DELL, Symantec and McAfee. Among all, Symantec has a good solution, but very expensive.

What other advice do I have?

We are using BitLocker for Windows 10 (which depends on TPM 1.2 or greater) being managed by MBAM 2.5 with SQL Server database to store the encryption keys. BitLocker is configured to use Active Directory or SQL to store the encryption keys. When using AD, the keys are stored in an unprotected directory. When using SQL, the stored keys are stored in an encrypted database.

I recommend that you study many hours before you start testing. Take the MBAM test at Microsoft's website.

Study TPM 1.2 and 2.0.

Use SQL to store the encryption keys and not the Active Directory, so you leave the AD free of high processing and add a layer of protection with the encryption of the database.

It is important to test on ALL models of computers, there is always a model that will not work.

Disclosure: My company has a business relationship with this vendor other than being a customer: Microsoft Partner.
PeerSpot user
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.