Microsoft BitLocker can be used to ensure that stolen PCs or laptops do not lose their data.
ICT Manager at a construction company with 11-50 employees
A system software that protects your hard disk and ensures that stolen PCs or laptops do not lose their data
Pros and Cons
- "Microsoft BitLocker can be used to ensure that stolen PCs or laptops do not lose their data."
- "We recently found some stability issues with Microsoft BitLocker."
What is most valuable?
What needs improvement?
We recently found some stability issues with Microsoft BitLocker. We found that quite a few users on the web are complaining about the solution's stability, especially after the Microsoft update. One user's laptop did not boot because of such an issue.
For how long have I used the solution?
I have been using Microsoft BitLocker for about eight to ten years.
What do I think about the stability of the solution?
I rate Microsoft BitLocker a nine out of ten for stability.
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Microsoft BitLocker
August 2025

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How was the initial setup?
Microsoft BitLocker's initial setup is extremely simple.
What's my experience with pricing, setup cost, and licensing?
Microsoft BitLocker's pricing is included in the Microsoft license, and you don't have to pay an additional fee for it.
What other advice do I have?
Microsoft BitLocker is directly deployed on the end user devices. Microsoft BitLocker is an encryption solution that ciphers the disk of the local machine. If you carry around your devices and somebody steals them, they cannot read the data off it even if they attach it to another device.
Microsoft BitLocker is directly deployed on the end user devices. Microsoft BitLocker is an encryption solution that ciphers the disk of the local machine. If you carry around your devices and somebody steals them, they cannot read the data off it even if they attach it to another device.
Using Microsoft BitLocker is very easy. After ciphering the data, it unlocks itself if you have a modern PC attached to the correct PC. However, you must have your old company username and password to create an account and see the data. You cannot see the data if you don't have the password. Nothing much can be done regarding the software's usability or evolution.
Microsoft BitLocker should not be considered as an end-user software. It's a system software that protects your hard disk.
Microsoft BitLocker is not hard to use.
Overall, I rate Microsoft BitLocker a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Vice President at Sysnet Global Technologies
The solution is very manageable with strong encryption and monitoring features
Pros and Cons
- "The manageability of it is a valuable feature."
- "The migration itself is a nightmare."
What is our primary use case?
Our client is a large private bank with over 200,000 or 300,000 desktop/laptop assets, which are not all on a standard operating environment. Some are legacy, some are new, and some are end-of-life, so there is a high failure rate when you push Intune policy.
What is most valuable?
Its manageability is valuable since it comes with pre-provisioning. In addition, the encryption, administration, reporting and monitoring are good.
What needs improvement?
The migration itself is a nightmare. Microsoft should give more use cases for service providers to work on. Since our client is a bank, our users do not comply with our time windows, so we should be able to block some of their access. Those features are not available. Secondly, calendaring and scheduling are done on Teams, but some users don't use Teams. From an environmental standpoint, Microsoft has everything, but when executing, none of them really work. That is where the project fails to meet its timelines.
Likewise, the availability of features can be improved.
From a migration perspective, they should make it more integrative for the admins working on it and better integration with Intune. There are also high failure rates for policy deployment.
Moreover, some policies can't be remotely enabled. One has to physically talk to the user and get the DPM and security code done. That is something that can be improved.
For how long have I used the solution?
Our clients have been using BitLocker for one year, and are on the latest service package.
What do I think about the stability of the solution?
I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the scalability an eight out of ten. Our client is a large enterprise with more than 100,000 users.
How are customer service and support?
Technical support was not as effective as I would have liked them to be.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Our client is migrating from PGP to BitLocker since PGP was expensive.
How was the initial setup?
I rate the initial setup a six out of ten. With deployment, policy push doesn't take time, but the next level in terms of encryption takes a while. The time taken varies depending on the type of processor, type of device, version of OS, and how much disk encryption time it takes.
What about the implementation team?
Our client deployed the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is cost-efficient. I rate it a three out of ten.
What other advice do I have?
It's a great service, but when you migrate, Microsoft needs to think of different ways they can help because they're the only ones that can make things easier. Otherwise, service providers will have a problem.
It may not be core technical, but in terms of how they can manage migrations, Microsoft should give more use cases and real-world case studies. That will help a lot.
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Buyer's Guide
Microsoft BitLocker
August 2025

Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Retired at a government with 10,001+ employees
A solution that prevents unauthorized access and goes beyond security measures to provide protection to its users
Pros and Cons
- "It maintains security on my computer. Since I travel a lot, it gives me confidence that if, for some reason, my computer is lost, my data won't be compromised."
- "The solution lacks the ability to allow its user to provide limited access to someone."
What is our primary use case?
It maintains security on my computer. Since I travel a lot, it gives me confidence that if, for some reason, my computer is lost, my data won't be compromised.
How has it helped my organization?
I am involved in a lot of work involving confidential information. So, it keeps unauthorized individuals away from my computer.
What is most valuable?
Microsoft BitLocker acts like a gatekeeper application that ensures computer security. It prevents unauthorized access and goes beyond security measures to safeguard the computer. It provides protection at a basic level.
What needs improvement?
I cannot think of any downsides to the solution at the time since it's very easy to recover my password if I forget my BitLocker password.
It would be great if there were levels of security where the basic level locks the whole computer but has a level where I could give access to an individual who could open read-only files. The solution lacks the ability to allow its user to provide limited access to someone. This is one feature that needs to be added to the solution.
For how long have I used the solution?
I use Microsoft BitLocker on my personal computer. I have been using the solution for the last fifteen years.
What do I think about the stability of the solution?
I rate the solution's stability a ten out of ten.
What do I think about the scalability of the solution?
I don't know how easy it is to use. We use it within our organization very easily. One can easily scale it from a small organization to a large one. So, I would rate its scalability an eight out of ten.
How are customer service and support?
I rate the solution's customer service and support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup was straightforward for me, who has worked as an IT professional to date.
The deployment model for the solution consists of not just the machine but also it is deployed in the cloud. Hence, it follows a dual-deployment model.
What was our ROI?
I would say that I have seen an ROI from the standpoint of the confidence a person gets knowing that their equipment is protected.
What's my experience with pricing, setup cost, and licensing?
Since I work for an organization, I don't get involved in pricing. I'm more on the technical side. I think it's reasonably priced because I've never heard any complaints from my company about its costs.
What other advice do I have?
I will tell those planning to use the solution that day to consider the current circumstances. So, the best thing to do is to use Microsoft BitLocker. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Senior Expert at Wafaassurance
Straightforward to set up, reliable, and easy to extend
Pros and Cons
- "It is easy to use and administer."
- "It needs a management console."
What is our primary use case?
We primarily use the solution for cybersecurity purposes.
What is most valuable?
Overall, it is a good solution.
We need to understand many security requirements. We chose Bitlocker due to the fact that we had Windows 10 and needed something that could centralize everything for users. We have a team that is able to handle the maintenance easily.
It is easy to use and administer.
The initial setup was straightforward.
The solution is stable.
It's available via Windows 10.
It can scale well.
What needs improvement?
The only improvement needed is a module that can centralize the keys better. It needs a management console.
For how long have I used the solution?
I've used the solution for two or three years.
What do I think about the stability of the solution?
This is stable and reliable. We just need to figure out how to manage everything in a centralized way. However, there are no bugs or glitches.
What do I think about the scalability of the solution?
We have 100 users or so on the product. We plan to extend that number in the future as our endpoint strategy is to cover all laptops so that even those off-site will be protected.
This is a scalable, reliable product.
How are customer service and support?
We have good, available support. We didn't need support during deployment even though we did have access to it.
Which solution did I use previously and why did I switch?
I did not previously use another solution in this company.
At another company, I did use. Symantec Endpoint Encryption. Symantec is a proper endpoint solution, and therefore it has a console manager. With Bitlocker, we lack that centralized console.
How was the initial setup?
There was a team that handled the deployment. The process was straightforward. It is easy to deploy and install. It also doesn't take too long to implement. We don't deploy it centrally. Our team contacts the end users of sensitive endpoints. For future mobility, the strategy is to ensure all users in the future will have this on their laptops.
We have about five admins to handle the maintenance of the product.
What about the implementation team?
We implemented the product ourselves with our internal team. We had ten people dealing with the deployment.
What was our ROI?
The ROI is good. It's already included in Microsoft Windows 10, which makes it easy to adopt. It saves us due to the lowered risk involved for users of laptops.
What's my experience with pricing, setup cost, and licensing?
The pricing is very reasonable. Bitlocker is already included in Windows version 10. We do pay extra for technical support and potential maintenance.
Which other solutions did I evaluate?
We're looking for some sort of solution that can help us manage Bitlocker keys.
What other advice do I have?
I am a customer and end-user.
We're moving towards having a solution that can manage user mobility, and we have to define a strategy that may include Bitdefender. Our future strategy is all about mobility.
I'm not sure which version of the solution we're using.
I'd advise new users to compare it to other solutions and make sure they understand what Bitlocker can do. They may need an extra solution for managing Bitlocker.
I would rate the solution nine out of ten. It's great. It just needs a management console.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Engineer at Ingenias AG
Helps us secure infrastructure, but the documentation could be more accessible
Pros and Cons
- "The platform provides good performance."
- "The deployment process regarding prerequisites and automation could be easy to understand."
What is our primary use case?
We use Microsoft BitLocker to encrypt employee devices for data protection.
What is most valuable?
The platform provides good performance.
What needs improvement?
The deployment process regarding prerequisites and automation could be easy to understand. It could be more transparent. Documentation should be more accessible and simplified, particularly directed towards small organizations, making it understandable for smaller setups.
A centralized management console with a web interface or dashboard for an implementation overview could exist.
What do I think about the scalability of the solution?
We have 20 Microsoft BitLocker users in our organization. I want to deploy it on as many systems as possible for clients or users.
How are customer service and support?
I refer to the support's knowledge base to resolve any issues.
How was the initial setup?
The initial setup must be easy, but I couldn't understand the process. Some devices can automatically activate it. However, the documentation makes it seem like a complicated project to deploy. I would like to understand clearly how it works.
What about the implementation team?
We work with an external IT service provider for the deployment.
What's my experience with pricing, setup cost, and licensing?
The product's cost is included in Windows.
What other advice do I have?
I recommend Microsoft BitLocker. It protects our endpoints and company data and helps secure the infrastructure. In case of suspicious activity, our data remains inaccessible.
However, they should also explore other easier options for IT professionals to understand. I rate the platform a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Administrator at BAC Credomatic
User-friendly, easy to set up, and offers real-time machine status updates
Pros and Cons
- "The initial setup is very simple."
- "Technical support has not been very good."
What is our primary use case?
We are primarily using the solution for all endpoints first. We are going to protect all endpoints in the organization. The endpoint is any computer with Windows 10 or Windows 11. We use the feature device encryption and file encryption, basically.
What is most valuable?
It's the same BitLocker that we use in Sophos. Maybe the feature we like the best is file encryption.
The connectivity is in the cloud, therefore this is a good solution as we have, the real-time status of all machines.
The interface is user-friendly.
The initial setup is very simple.
What needs improvement?
Technical support has not been very good.
We'd like automatic self-service in future releases.
For how long have I used the solution?
I've been using the solution for around three months.
What do I think about the stability of the solution?
I can't speak to stability. We're still testing the product right now.
What do I think about the scalability of the solution?
The scalability is good. A company can expand it as needed.
We have about 100 people using the product currently. Only technical users are on it.
How are customer service and support?
Technical support could be better. It is slow. Maybe there are people who only have a certain certification, however, they don't analyze the problems. They only go to the documentation which doesn't help as I've done all the tests they do before I call. I don't like that support.
Which solution did I use previously and why did I switch?
I'm also familiar with McAfee and Sophos. We changed due to the fact that we already had a license for Microsoft Intune and the BitLocker comes included in it. You don't need to pay anything for the license.
How was the initial setup?
We found the initial setup to be very simple and straightforward. It's not overly complex or difficult.
We've used it for about three months and are still doing tests.
We have 25 to 50 people that are handling the deployment and maintenance. They are our engineers.
What about the implementation team?
We work with a partner that has assisted us with the implementation.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is bundled in with Microsoft Intune. I'm not sure of the exact licensing. It's managed by another person.
What other advice do I have?
We are a customer and end-user.
We are using Intune to enable BitLocker. We are testing BitLocker on Windows 10 and Windows 11.
BitLocker is very established. It's very easy to encrypt the machine, versus Sophos in Windows 7. The keys are centrally located.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT department at Monetars
Secures external disks according to security policy
What is our primary use case?
We use BitLocker to secure external disks according to security policy. Every external disk, regardless of size, is encrypted with BitLocker for everyday use. The password is securely stored in a designated location. Additionally, client PCs are also equipped with BitLocker for basic security measures.
BitLocker serves as a layer of security for any external drives users use, ensuring that any data stored on them, whether for local backups or important files, remains protected.
What is most valuable?
We opt for a data loss prevention solution. I evaluate different vendors, including Microsoft BitLocker, as part of this process. Each step of the implementation is carefully planned, as every aspect of data protection is crucial.
What needs improvement?
BitLocker could have a more user-friendly interface at a lower price. There are no regular updates for it. If they introduce new features, the new version might offer improvements or enhancements in the future.
For how long have I used the solution?
I have been using Microsoft BitLocker for two years.
What do I think about the stability of the solution?
The product is stable, with no significant impact. Its primary function is to enhance security, and its reliability depends on the company's implementation. It protects at a basic level.
What do I think about the scalability of the solution?
The solution's scalability is limited as it is designed for individual devices on-premises. Each local device requires its password, with no centralized management or options for scalability across multiple devices.
How are customer service and support?
If you lose the passwords, then you need Microsoft support. You have multiple recovery options like printed, saved password, and rolled hash key.
How was the initial setup?
The initial setup is very easy. If you want to use BitLocker on the system, different steps are involved. If you only want to encrypt external drives, it's easier, especially if the external disk is blank.
What was our ROI?
BitLocker provides benefits such as security and protection for data at a basic level. BitLocker can be a satisfactory solution with sufficient security. BitLocker meets our needs adequately.
What's my experience with pricing, setup cost, and licensing?
No separate license is required for BitLocker. It is included in Windows operating system editions.
What other advice do I have?
Bitlocker is easy to use. You can find a lot of information on how to use it on many informational sites, but the process is straightforward: follow the "next, next, finish" steps. It takes time, depending on whether you're encrypting an external disk or a disk with existing data. If the disk is empty, the process is speedy.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Management Individual Contributor at First Bank of Nigeria Ltd.
A stable solution for endpoint security but crashes often
What is our primary use case?
We use the solution for our endpoint. There were recovery issues because of concrete tools, operations, and recovery tokens. There was a recovery case during the system crash. You can recover the system and find out the lost data.
What is most valuable?
Microsoft BitLocker is very easy to manage and is stable. We experience very few crashes with different endpoints. We operate in a large institution and require a solution that seamlessly works across diverse systems.
What needs improvement?
Some non-enterprise security solutions offer more comprehensive tracking capabilities for stolen devices beyond device protection. They enable location tracking of the device once it connects to the internet. Additionally, they provide enhanced stability, addressing instances where encryption fails to complete and rollback attempts become problematic.
For how long have I used the solution?
I have been using Microsoft BitLocker for a year.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable. There are some devices where the system crashes during encryption.
I rate the solution's scalability an eight out of ten.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We have local partners and OEMs providing support for BitLocker deployment. The technical expert handles the deployments internally.
What other advice do I have?
Overall, I rate the solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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Buyer's Guide
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