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Head of Customer Service at Elogixa Technology
Real User
Top 20
Protects company data through encryption
Pros and Cons
  • "We use Microsoft BitLocker for our endpoints, including laptops."
  • "Instead of integrating with a third party, Microsoft BitLocker should have its own mechanism to safeguard the systems when they are not accessible for a long time."

What is most valuable?

We use Microsoft BitLocker for our endpoints, including laptops.

What needs improvement?

Instead of integrating with a third party, Microsoft BitLocker should have its own mechanism to safeguard the systems when they are not accessible for a long time.

For how long have I used the solution?

Our organization has been using Microsoft BitLocker for a long time, and we have been solutioning it for the last three to four years.

How are customer service and support?

We get immediate responses from the technical support team, and we haven't seen anything getting escalated. The support team should provide quick, permanent solutions.

Buyer's Guide
Microsoft BitLocker
June 2025
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How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is reasonable.

What other advice do I have?

I would recommend the solution to other users. Nowadays, data is key to any company, and safeguarding data is the top priority. I would recommend that organizations use Microsoft BitLocker encryption to protect their data.

Microsoft BitLocker's recovery options have improved greatly over the last five to ten years. The solution's recovery works faster and does not cause too much downtime for the end user.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical support engineer at 64 Network security pvt ltd
Real User
A stable solution with straightforward setup and fast tech support
Pros and Cons
  • "The tool is stable."
  • "The solution needs to have better protection and improve its pricing."

What needs improvement?

The solution needs to have better protection and improve its pricing. 

For how long have I used the solution?

I have been using the solution for five to ten years. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

My company has five users. 

How are customer service and support?

The solution's tech support is fast. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's setup is straightforward. We required a team of three people to manage the tool's deployment. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I would rate the product a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.