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Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Top 20
A stable solution that helps with data encryption
Pros and Cons
  • "The tool has improved the starting up of our notebooks and end-user devices."
  • "I would like to see improvement in the solution's central management of passwords. Currently, we install it separately."

What is our primary use case?

We use the solution for data encryption. 

How has it helped my organization?

The tool has improved the startup of our notebooks and end-user devices. 

What needs improvement?

I would like to see improvement in the solution's central management of passwords. Currently, we install it separately. 

For how long have I used the solution?

I have been working with the solution for more than one year. 

Buyer's Guide
Microsoft BitLocker
June 2025
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the solution's scalability an eight out of ten. My company has more than 3000 users for the tool. 

How was the initial setup?

The tool's setup is quite difficult I would rate the tool's setup around three to four out of ten. We had to deploy the solution on thousands of machines. Hence, we implemented it in phases. 

What's my experience with pricing, setup cost, and licensing?

The solution is priced low. I would rate the product's pricing one out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. The solution is a Microsoft product and Microsoft should be able to help rectify any issues in the future. It has a similar integration as that of Microsoft. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
I.T. Director & CISO at Maple Reinders
Real User
Straightforward to set up, easy to use, and helps to secure our data
Pros and Cons
  • "As a Microsoft shop, we find this product easy to use."
  • "The pricing should be improved."

What is our primary use case?

We use BitLocker to assure that our confidential data is protected.

What is most valuable?

As a Microsoft shop, we find this product easy to use. It's not a problem.

What needs improvement?

The pricing should be improved.

For how long have I used the solution?

We have been using Microsoft BitLocker for several years.

What do I think about the stability of the solution?

In the past, there had been some issues. However, they've fixed them. The stability has drastically improved.

What do I think about the scalability of the solution?

BitLocker is a scalable product.

How are customer service and support?

We do not really need the technical support.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

For reasons unknown, Microsoft products seem to be getting more expensive.

Which other solutions did I evaluate?

We are a Microsoft shop and tend to use their solutions.

What other advice do I have?

Overall, BitLocker is a good product and I recommend implementing it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft BitLocker
June 2025
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
TAYIM Henri - PeerSpot reviewer
System Administrator at a transportation company with 10,001+ employees
Real User
Fast remote deployment, reliable, and free
Pros and Cons
  • "You can do a silent remote deployment very fast."
  • "The solution could improve by having a centralized GUI for management."

What is our primary use case?

We used Microsoft BitLocker to protect our laptops from theft. We have auditors that come and check to see the security of our systems and with this solution we are secure.

What needs improvement?

The solution could improve by having a centralized GUI for management.

For how long have I used the solution?

I used Microsoft BitLocker within the past 12 months.

What do I think about the stability of the solution?

Microsoft BitLocker is stable.

How was the initial setup?

I have a very small project and I implemented Microsoft BitLocker using GPO. Previously, we deploy Microsoft BitLocker using MBAM.

You can do a silent remote deployment very fast.

What's my experience with pricing, setup cost, and licensing?

Microsoft BitLocker is a free feature when you are using Microsoft solutions.

What other advice do I have?

I could advise any company to then deploy Microsoft BitLocker, first of all, because the product is free and the end user's computer performance is not affected. There are some products that when you install it on the end user's system, their system can become very slow.

I rate Microsoft BitLocker an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1503945 - PeerSpot reviewer
Manager, Information Technology Operations & Security at a government with 11-50 employees
Real User
Free, native to OS, and doesn't require any maintenance, but can have better user profiles to allow people to create their own passwords
Pros and Cons
  • "It is free and native to the OS. We don't have to worry about upgrades or maintaining the product. You encrypt the disk, and you save the recovery key. That's it. The person puts their password in, and after that, it is up to them. If they forget their password, they have to bring it in to get it unlocked."
  • "User profiles can be improved so that people can create their own passwords. It has one password per machine, which is a problem. We would prefer each user to have his or her own boot password. Each user can have a username and password or biometrics, such as fingerprints and iris scanner, integrated into the boot process, but I really can't see that coming anytime soon, if ever."

What is our primary use case?

We encrypt devices and disks that have the potential to be taken off-site, such as laptops, tablets, USB sticks, and USB disks. Basically, we encrypt any medium that has to be taken off-site. If we're giving out a USB stick to somebody, it is BitLocker encrypted. If somebody has to use a memory stick, the only way it gets out is if it is encrypted. 

We use the version that is native to an operating system.

What is most valuable?

It is free and native to the OS. We don't have to worry about upgrades or maintaining the product. You encrypt the disk, and you save the recovery key. That's it. The person puts their password in, and after that, it is up to them. If they forget their password, they have to bring it in to get it unlocked.

What needs improvement?

User profiles can be improved so that people can create their own passwords. It has one password per machine, which is a problem. We would prefer each user to have his or her own boot password. Each user can have a username and password or biometrics, such as fingerprints and iris scanner, integrated into the boot process, but I really can't see that coming anytime soon, if ever.

For how long have I used the solution?

I have been using this solution for six or seven years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It doesn't really need to scale. You use it as you need it and manage it with group policies. 

How are customer service and technical support?

There is no need for support.

Which solution did I use previously and why did I switch?

We've used a few different disk encryption products, and we've kind of settled on BitLocker because it is native to the operating system. It is simple, and there is no maintenance on it.

We also use Symantec at the moment, but we are retiring Symantec. We had trouble getting all the machines back into the office to change the disk encryption. We have a few left with Symantec. With Symantec, the version that we had was pretty old, and I wasn't sure if it would actually even work with some of the later builds of Windows 10. In terms of maintenance, with Symantec, every time there is a new build of Windows 10, you either have to defer the update while they update with Symantec, or you can install it and hope for the best. It is not a very satisfactory situation where you might have to wait six months before you can go up onto the latest build of Windows.

How was the initial setup?

It wasn't complex. It just took me a while to figure it out and make it do what I wanted it to do. Everything is documented, and you just follow the documentation.

It is deployed on all new computers, and it is part of the build. It doesn't take very long. It takes only 10 or 15 minutes. While the disk is encrypting, you can do other things.

What about the implementation team?

I deployed it on some of the computers. BitLocker is maintained as part of the operating system. If there are any updates to Bitlocker, they come out as operating system updates.

What's my experience with pricing, setup cost, and licensing?

It is free. It is enabled as part of the operating system. Once you have an operating system license, you're licensed for Bitlocker.

What other advice do I have?

I would recommend this solution. It is quick and neat, and it does the trick.

I would rate Microsoft BitLocker a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1475733 - PeerSpot reviewer
Director, Cryptographic Engineering at a financial services firm with 10,001+ employees
Real User
Stable with good encryption but unsure if it protects the hard drive of stolen laptops
Pros and Cons
  • "The hard drive encryption is very good."
  • "It's possible that the time it takes to pull items in to BitLocker could be reduced a bit."

What is our primary use case?

BitLocker is a feature of which enables hard drive encryption. It's similar to Symantec Endpoint Encryption. For us, both go hand-in-hand, however, BitLocker has an advantage in that it stores the key in TPM. 

What is most valuable?

The hard drive encryption is very good.

What needs improvement?

Right now, the problem for us is, if a laptop is stolen, how they address it with the hard drive if it is already protected in BitLocker? We cannot protect anything until we have a centralized server feed where w can get all the information from all the laptop and the device if it does get stolen. Currently, to solve this, we are using a solution called Unbound.

I'm a hardcore developer. I don't know whether the solution has any source files. That said, I don't see anything that's really lacking, feature-wise. 

It's possible that the time it takes to pull items in to BitLocker could be reduced a bit. It can take a long time - sometimes up to 90 minutes.

For how long have I used the solution?

I've been using the solution since I started working for my current company. I haven't been with them for so long and therefore haven't been working with the solution for too long just yet.

What do I think about the stability of the solution?

We have about 80,000 laptops and an encryption rate of approximately 99%. The stability seems to be pretty good.

What do I think about the scalability of the solution?

I haven't attempted to scale the solution. I wouldn't be able to properly discuss how scalable it is at this time.

Currently, we have the solution on approximately 80,000 laptops.

I'm not sure if we will increase usage. I'm actually considering changing the solution in the near future.

How are customer service and technical support?

I haven't really had any contact with technical support. Since I've never used them, I can't really discuss if they are responsive or knowledgable. Right now, my sole purpose is to look for an alternative to Unbound, and therefore I don't work too much with BitLocker troubleshooting.

How was the initial setup?

I didn't handle the initial setup. It would be impossible for me to discuss the process or to talk about if it is difficult or straightforward. I didn't handle any aspect of the implementation.

What's my experience with pricing, setup cost, and licensing?

I'm not really involved in the pricing aspect of the solution. I don't know if it is expensive or reasonably priced.

What other advice do I have?

I essentially joined the company and since I got here all the laptops and endpoints have been encrypted using BitLocker. We are using IBM as management for all the data and to stop Microsoft from taking away Unbound support.

We are looking for an alternative. We're curious about Symantec or endpoint encryptions that I can use with BitLocker, on top of the Symantec client that I have. 

We're using the latest version of the solution, from what I understand. We load the solution directly onto laptops.

I would recommend the solution. However, if I find another endpoint solution, I may switch. I'm not tied to this product.

I don't have a lot of experience on the solution just yet. I'm still evaluating it in a lot of ways, and discovering the features.

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Desk Top Operation Manager at a government with 10,001+ employees
Real User
Enables us to encrypt any agency data on our computers
Pros and Cons
  • "The solution works the way it's supposed to - stability and scalability are fine."
  • "Lacks a portal that can be managed rather than just existing."

What is our primary use case?

We use the solution ncrypt any agency data . We probably have about 3,800 users on 5,000 plus computers and there are a variety of roles with some people doing data entry all the way through to system administrators. We're a statewide agency. We'll probably increase usage in another few years when we have more computers. I work as the Desktop Operations Manager in the company and we're a customer of Microsoft. 

What needs improvement?

I think there is some room for improvement for end users and technical staff. They are the ones required to support the computers, learn how the solution functions and to troubleshoot. For now, they have to wing it most of the time and it could be better. 

For additional features, I'd like to see something more manageable by our agency. We had a portal where we could manage these. I know there are products out there that have portals where you can actually manage the BitLocker and that would be much better. If we lose a computer now it's unclear whether Absolute Computrace can find it if it's been encrypted. 
We have some issues with Microsoft about that. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

I think stability is fine. My personal impression is that it's working the way it's supposed to. I  believe that the problem is on the end user side because they don't know how it functions. They get frustrated and accidentally activate the blocker and get locked out. 

What do I think about the scalability of the solution?

We've never had a problem with that. 

How are customer service and technical support?

We really haven't had much technical support on this other than from Dell trying to help us and Microsoft telling us everything is fine. We've only just started trying to determine what the problem is so hopefully things will improve. 

Which solution did I use previously and why did I switch?

Before this, we used Wave but when they were bought out by another company we switched to BitLocker. 

How was the initial setup?

Initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

This is not my area but I don't think we pay annual licensing costs. I think we just pay for computer leasing, and all fees are included in the purchase. I don't think we're getting our money's worth because we're often unable to locate computers that have been lost. 

What other advice do I have?

I think it's important to involve the technical team when selecting a product and testing it out, rather than having the upper management make the decisions regarding which products to purchase. It's also important to get upfront support, technical support and maintenance, and maybe somehow get a portal where they can manage it themselves rather than it just kind of existing. 

I would rate this product an eight out of 10. It does what it's supposed to do and it's just the troubleshooting that's a problem.  

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director IM/IT at Sustainable Development Technology Canada
Real User
Encryption that provides protection that is ideal for our cloud-based environment
Pros and Cons
  • "The most valuable feature is the simplicity and integration with the Microsoft Clouds platform."
  • "I would like to be able to encrypt our cloud tenancy."

What is our primary use case?

The primary use case of this solution is to encrypt all of our laptops. If they are ever lost then they are useless to anybody, unless they have the key. 

Our keys are stored in our Active Directory, making it impossible for anyone to decrypt what we have in our devices.

What is most valuable?

The most valuable feature is the simplicity and integration with the Microsoft Clouds platform. I can store the keys to the devices kept in my Active Directory in Microsoft Azure.

What needs improvement?

In the next generation, it could have a higher level of encryption.

I would like to be able to encrypt our cloud tenancy.

I would like to have the ability to encrypt a cloud-based server with BitLocker.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

The stability is fine. It has no impact on performance or negligible impact on performance. No one notices.

What do I think about the scalability of the solution?

The scalability is essentially unlimited.

We have 60 users who are everyone from the CEO to the standard line worker.

Everyone in our organization is encrypted with BitLocker, in addition to all of our devices. 

All of our laptops, PCs, and all of our interactive devices are encrypted with BitLocker.

How are customer service and technical support?

I have contacted Microsoft technical support for other issues and they are very responsive and very quick to follow up. 

Solutions are not always there, but I find Microsoft support reasonable.

I haven't needed technical support for BitLocker.

Which solution did I use previously and why did I switch?

There was no other solution in place. We deployed BitLocker because it fits within our strategy for the environment that we were building, which is a no-infrastructure infrastructure.

How was the initial setup?

The initial setup was very simple.

We expected that the devices had to encrypt themselves once we initiated BitLocker.

Deploying them and having the encryption run only took a few days to implement. This was all being done in the background and no one was impacted while they worked.

We only need one staff member for deployment and no one for maintenance, as it is auto-updating from the Microsoft Cloud.

What about the implementation team?

We implemented this solution internally. 

What's my experience with pricing, setup cost, and licensing?

The cost of this solution is bundled in with part of the subscription for the Microsoft Cloud. 

We have users subscribed to Enterprise E5 and it comes with E5.

Which other solutions did I evaluate?

We researched a few websites for comparative encryption, but we didn't want to introduce another vendor. BitLocker satisfied all of the criteria that we had. We don't need any military-grade or any military level or anything beyond those capabilities.

What other advice do I have?

We have no infrastructure. Everything we have, our entire infrastructure, has moved and it's in the Microsoft Azure cloud.

This solution does everything that we need it to do. It is very convenient and it fits into our strategy of having everything in a homogeneous Microsoft Cloud. 

It is difficult to rate anything a ten as there may be future bugs or features that may be introduced, or if someone can discover how to hack it. At this time, we feel very safe and very covered with the encryption levels that we have with BitLocker.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Specialist at Calculus System Sarl
Real User
A cost-effective solution to protect data from physical theft, but the encryption process is slow
Pros and Cons
  • "The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN."
  • "If the encryption was faster then it would make the experience more pleasant."

What is our primary use case?

I am a solution provider in Congo and I propose products such as Microsoft BitLocker to my customers.

My clients use this solution to protect their data in cases where computers are stolen. In this region, theft of computers from companies is quite common and the data that is stored needs to be protected.

What is most valuable?

The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN. If the hard drive is removed from the computer then the data is still encrypted, and even a USB key can be protected by using this solution. This makes my customers very happy.

This solution is not cost-effective and it is easy to implement.

It is very easy to deploy BitLocker on machines that are running Microsoft Windows Server 2012 because it can be done automatically.

What needs improvement?

It takes a very long time to encrypt a disk, so I think that speed is something that can be improved. It can take more than two hours to encrypt a disk with one terabyte of data. When my clients are working, they don't really like having to look at a progress bar to tell them that the disk is in the process of being encrypted. If the encryption was faster then it would make the experience more pleasant.

I would like to be able to secure the hard drives of virtual machines.

Securing data transfer such as email and the more general internet connection would be very good.

They should improve the hybrid-cloud security and protect the network instead of just securing the computers.

For how long have I used the solution?

I have been working with Microsoft BitLocker for less than a year.

What do I think about the stability of the solution?

I have not heard any feedback from my clients with respect to stability.

What do I think about the scalability of the solution?

This solution scales easily. The server is centralized and every computer that joins the domain is automatically inserted. Each one is automatically configured and synchronized.

My customers are generally small companies with less than one thousand employees, so it would not be very easy to test scalability beyond that.

How are customer service and technical support?

I have not been in contact with technical support. Rather, I use the forum to get information. They have great documentation, as well.

Which solution did I use previously and why did I switch?

My client was not using another solution prior to this one. I proposed three different products, but they chose BitLocker because it is free. IT is not well understood by the clients in my country, so we need to offer services and they have to be at a low cost. They most often prefer to use solutions that are free, or included with Microsoft Windows.

How was the initial setup?

It is very easy to set up and deploy Microsoft BitLocker.

You have to set up the central server, and the configuration may take a day or two. After this, all of you have to do is go to every employee and then launch it, after they choose a personal PIN.

I had some technical issues with one of my deployments, but everything was working properly by the end of the first day. My issues arose because not all of the PCs had an updated version of Windows 10, so it took me some time to work out how to do the upgrades properly. It is important because TPM 2.0 is not supported in Legacy. 

That was the very odd part of the solution, and what we needed to do was to make sure that all of the PCs had the same type of Windows license. Once this was done properly, most of the PCs could be encrypted at the same time. It still required going to every PC though, because each needs to be given a PIN and configured. This was a disruption to some of the employees and it would be better if IT had total control, being able to do this from a central server and then simply notifying each user of their PIN. If there were one thousand employees then this would take a really long time.

What about the implementation team?

We perform the deployment of Microsoft BitLocker for our customers. Because each PC has to be checked after the server is running, it is easier to have more than one person to do this. I normally take one or two of my colleagues to assist me with this.

What's my experience with pricing, setup cost, and licensing?

This solution is included with Microsoft Server and my clients did not have to pay for anything extra.

Which other solutions did I evaluate?

I am somewhat familiar with other solutions such as those by McAfee, Digital Guardian, and Trend Micro Endpoint Encryption. However, I do not know these products as well as Microsoft BitLocker.

Once I obtain certification on some of these other solutions, I will propose them to my clients as well. Digital Guardian is something that I have been reading about lately, and it looks very good.

What other advice do I have?

The encryption solution was not something that I was really informed about, but I decided to study it and then propose it to my customers.

I propose two different deployment models; the cloud and on-premises. The internet connection fees here are expensive, so many people prefer to deploy on-site.

My advice for anybody who is implementing this solution is to have a good idea of what they want to do, prepare for it, and go for it. It is not really complex, yet it is a very rich solution to deploy.

The biggest lesson that I have learned from using Microsoft BitLocker is that it can help a lot of people, but it is not very well known. People need to be familiarized with this solution through discussion. Engaging customers and proposing it to them will really help with the security of IT infrastructure in an enterprise. You can secure all of your data, the transfer of your data, and even USB keys.

This may not be the best solution, but it is easy to deploy and easy to grow.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.