No more typing reviews! Try our Samantha, our new voice AI agent.
Group IT Manager at Civcns
Real User
Jan 9, 2024
Helps us reduce the security solutions used, provides unified identity and access management, and saves our security team time
Pros and Cons
  • "The most valuable features are spam filtering, attachment filtering, and antivirus protection."
  • "Microsoft Defender XDR is not a full-fledged EDR or XDR."

What is our primary use case?

We use Microsoft Defender XDR to protect our endpoints, computers, mobile devices, and emails.

How has it helped my organization?

In part, Microsoft Defender XDR provides unified identity and access management.

Microsoft Defender XDR can protect 98 percent of devices.

With Microsoft Defender XDR we can now manage all of our non-critical computers from one console. The management level and implementation level are easy. Microsoft Defender XDR is also cost-effective.

We have been using Microsoft solutions for over 25 years so it didn't take much convincing to start using Microsoft Defender XDR.

Microsoft Defender XDR has enabled us to discontinue the use of Kaspersky in our safe computers.

Being able to reduce the number of solutions used has been helpful to our security team's operations. The discontinued use of other security products has reduced manual correlation. Using Microsoft has a lot of advantages, especially in management. The reduction in manual correlation is important for our organization.

Microsoft Defender XDR saves our security team around three hours a day.

What is most valuable?

The most valuable features are spam filtering, attachment filtering, and antivirus protection.

What needs improvement?

Microsoft Defender XDR is not a full-fledged EDR or XDR. Any true XDR should be more powerful than what Microsoft is currently providing. For some public-facing companies, computers, and endpoint computers, we need additional security from CrowdStrike or other third-party XDR.

Microsoft Defender XDR does not stop 100 percent of the lateral movement or advanced attacks. Our machines use both Microsoft Defender XDR and Crowdstrike and we have had instances where attacks were missed by Microsoft Defender XDR but caught by Crowdstrike.

Buyer's Guide
Microsoft Defender XDR
October 2026
Learn what your peers think about Microsoft Defender XDR. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Microsoft Defender XDR for four years.

What do I think about the stability of the solution?

Microsoft Defender XDR is stable.

What do I think about the scalability of the solution?

Microsoft Defender XDR is scalable.

Which solution did I use previously and why did I switch?

We previously used Kaspersky, Norton, and CrowdStrike. We switched to Microsoft Defender XDR because of its streamlined management capabilities.

How was the initial setup?

The initial deployment was straightforward. We pushed Microsoft Defender XDR remotely across our system consisting of 300 computers. We are a team of seven people and each of us was involved in the deployment process.

What about the implementation team?

The implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

Microsoft Defender XDR is expensive.

Which other solutions did I evaluate?

We did not evaluate other security solutions because I have extensive knowledge of most products, their strengths and weaknesses, and their overall capabilities. Additionally, considering all our products are on Microsoft 365, a cloud-based platform, and we already utilize its various components like mail, documents, and more, integrating Microsoft Defender for threat detection and management was a natural choice due to existing ecosystem compatibility and streamlined administration.

What other advice do I have?

I would rate Microsoft Defender XDR an eight out of ten.

Microsoft Defender XDR is deployed across multiple locations and departments.

Minimal maintenance is required for patching.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2313252 - PeerSpot reviewer
Senior Infrastructure Engineer at a manufacturing company with 51-200 employees
Real User
Dec 14, 2023
Reduces our reliance on other products, adapts to threats, and saves us time
Pros and Cons
  • "The threat intelligence is excellent."
  • "Advanced attacks could use an improvement."

What is our primary use case?

We use Microsoft Defender XDR for antivirus, threat intelligence, and email blocking.

How has it helped my organization?

Microsoft Defender's XDR platform provides unified identity and access management. It has improved significantly, although other products remain slightly ahead. I would rate it among the top four or five XDR platforms I've used, and Microsoft is continuously enhancing its capabilities. Overall, it's a fairly good solution.

Consolidating identity and access management under one umbrella within Defender 365 offers significant advantages. This unified approach simplifies control and visibility, eliminating the need to navigate through different screens from multiple vendors. With everything centralized, we gain a comprehensive overview of all IAM activities and can easily access specific details through subcategories. The main page provides a clear starting point, highlighting key information and granting quick access to deeper levels of detail when needed.

While Microsoft Defender can effectively impede the lateral movement of advanced ransomware, it cannot guarantee complete protection. No system is perfect, and vulnerabilities will always exist.

Defender's ability to stop attacks includes its adaptability to evolving threats. Microsoft has been steadily improving Defender over the past few years, and they continue to do so. Several updates in recent months have changed Defender's functionality, making it more effective. While technology advances and tools like Defender improve, the skills of hackers and their tools also evolve. This necessitates continuous improvement to keep pace.

Adaptability to evolving threats is crucial. A static system is vulnerable to attack. Its unchanging vulnerabilities can be readily identified and exploited, allowing unauthorized access and manipulation. Constant improvement is necessary to maintain security.

While we have reduced our reliance on other products, we haven't eliminated them at this time. We are actively reducing our use of other products as we progress. Once we have completed the configuration and setup process for Defender XDR, we can then fully transition to using it as our primary product.

Defender XDR has saved our security team approximately two hours per day. Automation is improving steadily, allowing us to automate audit file processing and scheduling. This provides us with continuous insight into our environment. The main page offers a high-level overview of current activity, enabling us to quickly identify any anomalies. Our security team can then address these anomalies promptly.

What is most valuable?

The threat intelligence is excellent. Email collaboration is very good. Device protection is useful. Overall, 90 percent of Microsoft Defender XDR is used weekly, primarily for email collaboration.

What needs improvement?

Advanced attacks could use an improvement.

For how long have I used the solution?

I have been using Microsoft Defender XDR for almost four years.

What do I think about the stability of the solution?

I would rate the stability of Microsoft Defender XDR a nine out of ten.

What do I think about the scalability of the solution?

Microsoft Defender XDR is scalable and we are planning to increase the usage.

How are customer service and support?

The Microsoft technical support I used in the past was quite good. They were typically responsive and efficient, providing solutions quickly. However, I haven't needed their assistance in the last year, so I can't offer an updated assessment.

Which solution did I use previously and why did I switch?

Our past experience includes Sophos, Check Point, and ESET. We briefly utilized SentinelOne as well, but ultimately opted for Microsoft Defender XDR. We had Defender included in our purchases but it wasn't being utilized fully until I fine-tuned and set it up to work more efficiently.

What other advice do I have?

I would rate Microsoft Defender XDR an eight out of ten.

We require three people for maintenance.

We have Microsoft Defender XDR deployed across multiple locations, roles, and teams.

Before implementing Microsoft Defender XDR, ensure that all the features will be utilized otherwise it is more cost-effective to go with a smaller package that includes only the features needed by the organization.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Defender XDR
October 2026
Learn what your peers think about Microsoft Defender XDR. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
Sudara Pushpakumara - PeerSpot reviewer
Cloud Security Engineer at Dialog Axita PLC
Real User
Apr 13, 2023
Offers antiphishing, antispam, and stage three antivirus but has poor support
Pros and Cons
  • "All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
  • "The support team is not competent or responsive."

What is our primary use case?

Microsoft 365 Defender is used for our threat policies, configuration, and security protection.

How has it helped my organization?

The current level of threat visibility is good.

Microsoft 365 Defender helps prioritize threats across our enterprise which is important for our organization.

The mail component within our organization is the most critical part and Microsoft 365 Defender plays a big part in protecting that component. 

We have integrated Microsoft 365 Defender with Defender for Cloud, and Sentinel. Integrating the solution with Defender for Cloud is easy. 

The integrated solutions work natively together to deliver a coordinated detection and response across our environment which is important for our organization.

The comprehensiveness of the threat-protection that Microsoft products provide is good.

The bidirectional sync capability of Defender for Cloud is important for our organization.

The bidirectional sync of Defender for Cloud helps us secure our network.

Microsoft Sentinel allows us to investigate data from our entire ecosystem.

The ingestion of data to our security operations is critical and Sentinel does a better job than the other solutions we tried.

Microsoft Sentinel enables us to investigate threats and respond holistically from one place which is important for us.

The built-in UEBA and threat intelligence capabilities are good.

Microsoft 365 Defender helps our organization by detecting false positives.

Our Microsoft security solutions help automated to retain tasks and help automate the finding of high-value alerts.

The automation has helped us with our playbook.

The solution has helped eliminate multiple dashboards by providing one XDR dashboard.

Having one XDR dashboard allows us to react to threats faster.

Microsoft 365 Defender's threat intelligence helps us prepare proactively for potential threats before they hit.

Microsoft 365 Defender has saved us between one and three months of time.

Microsoft 365 Defender has saved us time to detect and respond.

We have saved a significant amount of money with the implementation of Microsoft 365 Defender. Prior to using this solution, we encountered costly incidents.

What is most valuable?

All of the security components are valuable including, antiphishing, antispam, and stage three antivirus.

What needs improvement?

Additional visibility into log analytics would be beneficial. For instance, if an attachment was affected by malware, it would be helpful if Microsoft 365 Defender could provide more specific details about the origin of that particular malware, such as where it originated from. Any additional information in this regard would be greatly appreciated.

The integration of Microsoft 365 Defender with Sentinel is a bit complex when integrating custom connectors.

The cost of using Microsoft Sentinel is dependent on the size of the data the solution will ingest. I would like Microsoft to provide proper guidance on the sizing so we know what we will be spending.

Technical support has a lot of room for improvement. The support team is not competent or responsive.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

Microsoft 365 Defender is stable.

What do I think about the scalability of the solution?

Microsoft 365 Defender is scalable.

How are customer service and support?

The quality of technical support we receive is poor. We encounter difficulties while dealing with the support team, even for critical incidents. Moreover, we always receive a response from the same engineer. However, they are not cooperative in using Microsoft Teams or joining a call with our clients.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup is straightforward. The deployment was completed by two people and required seven to eight days.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

The licensing fee for Microsoft 365 Defender is fair.

What other advice do I have?

I give the solution a seven out of ten.

The solution is deployed across multiple locations.

We have 5,000 users.

We have three administrators for the solution.

When an organization is already using other Microsoft solutions it is best to use Microsoft 365 Defender because of the seamless integration.

Microsoft 365 Defender is not difficult to implement and can be utilized by anyone.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1583334 - PeerSpot reviewer
Network & Security Manager at SNP Technologies, Inc.
Real User
Dec 13, 2022
Combined with Sentinel, we get a wholesale view over entire infrastructure
Pros and Cons
  • "The most valuable feature is the DLP because that's where we can have an added data protection layer and extend it not just to emails but to the documents that users are working on. We can make sure that sensitive data is tagged and flagged if unauthorized parties are using it."
  • "There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff.... There is no direct way to go ahead because it's a SaaS platform."

What is our primary use case?

We use 365 Defender with Outlook, Teams, and SharePoint. Our organization extensively uses these products as do the clients we serve. Our goal is to secure those email, SharePoint, and Teams environments.

How has it helped my organization?

Our Microsoft security solution has helped eliminate having to look at multiple dashboards. For a wholesale view over the entire infrastructure, Sentinel is the place to go. But M365 Defender alone only covers 30 to 40 percent of the infrastructure.

We have saved a lot of time compared to having to do tasks with other tools. With Microsoft, it's easier for us to manage and handle them. It saves us about 40 percent of the time it would have taken us. That includes the automating of detection and response.

What is most valuable?

The most valuable feature is the DLP because that's where we can have an added data protection layer and extend it not just to emails but to the documents that users are working on. We can make sure that sensitive data is tagged and flagged if unauthorized parties are using it.

The information that the solution provides is pretty clear because I have an overall picture from the compliance dashboard, which is now called the Azure Purview Compliance dashboard or manager. It has all the information, including the DLP information, sensitive data being shared, threat protection, and attacks. All of that is on a single dashboard where I see what the state of security is.

We use the entire suite of Purview features, including Sentinel, Defender for Cloud Apps, Defender for Endpoint, and even new features like Microsoft Defender for DevOps. Sentinel is the out-of-the-box SIEM tool that should definitely be used for more visibility on the M365 side. Of course, we have the compliance dashboard, but Sentinel acts as the single point of contact for visibility into all devices. That way we can see, if there are any threats or vulnerabilities, what the dependent resources are. Sentinel helps give us that bigger picture. We also use Defender for Identity and Defender for Cloud, with different features for the different aspects within the cloud, such as various servers and DNS, et cetera.

With its different connectors, Sentinel enables us to collect data from our entire ecosystem. All the logs are injected into a workspace in Sentinel where Sentinel can analyze them. If we unlock the Microsoft threat intelligence program, which is part of Sentinel, we can investigate threats and respond holistically from one.

Integrating these products is pretty simple. Microsoft Sentinel integrates really fast. Obviously, it's from the same stack so it's easy for us to integrate with just the click of a button. The connectors then help us integrate these services.

If we have all these products in use, we can achieve a 90 to 95 percent security maturity model, without requiring any other vendors' solutions to protect resources.

What needs improvement?

There are two areas where I feel there is no Microsoft solution. One is vulnerability management, where Microsoft is partnered with Qualys. The other is a penetration testing tool on the preventive side. That would be more for an ad hoc request and not for everyday functions. Apart from these, all the other areas can be covered with Microsoft solutions.

There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff. By integrating Microsoft 365 Defender with Sentinel, we can definitely automate things. We can leverage playbooks, and execute Terraform scripts. But directly automating tasks in the 365 Defender is something we have to do with PowerShell, which is then connected to Exchange Online. There is no direct way to go ahead because it's a SaaS platform. But if you integrate it with Sentinel, where all the alerts are created and action needs to be taken, it is pretty comfortable for automation.

Also, I would like to see it be a lot less policy driven. On the M365 side, there are a lot of policies that we need to enable to achieve a certain task. There is no direct solution; rather, there are a lot of workarounds.

I understand that Microsoft is dealing with a lot of tools at once and having a direct solution is not viable. But I would hope that Microsoft can improve that side of it.

For how long have I used the solution?

I have been using Microsoft 365 Defender for more than five years.

What do I think about the stability of the solution?

It's a pretty stable solution and in terms of the SLAs it is pretty good. When it comes to applying policies and the standard documentation that Microsoft provides, everything works according to that. I would rate the stability a nine out of 10.

What do I think about the scalability of the solution?

It surely is a scalable solution, being a service that Microsoft offers.

How are customer service and support?

The technical support is not great. I have been working with these Microsoft products for quite some time, and I have raised issues and contacted them. Every support case I have raised has needed escalation. From my experience, the first-line support team doesn't have anything other than out-of-the-box solutions. Everything with that level of support is pretty standard, SOP-driven, and documentation driven. That is nice, but only to a certain point. When we are talking about the SOP that a level-one engineer does, that's when the support is very poor.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We previously had on-prem solutions. For Exchange and for endpoints, we used to have McAfee, but that was more than five years ago. Previously, Defender for M365 used to be ATP, Advanced Threat Protection, and that's when we started using it.

Previously, we had many things on-prem, such as Exchange Servers, SharePoint, and database servers. But as Microsoft drove toward cloud-native solutions and moved Exchange, SharePoint, and Dynamics 365 online, moving to M365 was a part of the move.

How was the initial setup?

There is no straightforward solution with Microsoft. There are definitely a few restrictions and limitations. We should go ahead and call that out and there were definitely challenges.

The major challenge was moving the mailboxes from on-prem Exchange to Exchange Online. That was not straightforward because the goal was not to lose any emails, and that certain format-related issues be taken care of.

We followed a waterfall method with a proper plan of action. We performed a PoC first, to make sure that the test users were migrated successfully. Once that was done, we did a proper plan in terms of department hierarchy for migrating our departments and detailed a plan of action in case there were any failures. We then did a proper pilot where we chose about 25 mailboxes for migration, and then we went ahead and migrated everyone. 

One of the reasons it took six months was there were only five of us involved.

Because it is a SaaS service, Microsoft promises three nines of uptime. There is no maintenance on our side.

What was our ROI?

We are seeing a return on investment compared to the same types of solutions that we used to have five years ago. We would have spent more than what we are spending right now. It's not just about the licensing, it's also about the team that manages it and the operations side of it. But compared to how things were, the return on investment has been positive.

I doubt that we are saving money with this solution because all the features are only available with a Microsoft 365 E5 license, which is the highest. And that doesn't come cheap because it's on a per-user basis. If there are 1,000 users, you are investing a lot.

What's my experience with pricing, setup cost, and licensing?

The pricing model of Sentinel is entirely different from any other standalone SIEM tool. Other tools work on a licensing model with a fixed price based on the different modules that are enabled. Sentinel is not a fixed price. It depends on how much data is injected into it. With Microsoft, if there are 100 GB per month, it's about $2.30 per GB, or around $2,000 on a monthly basis. Compared to a fixed licensing cost, where organizations know that there is a certain budget they need to put aside for the license, on the Microsoft side, we really can't anticipate the cost.

The pricing of Microsoft 365 Defender is definitely on the costly side, but with the features and services that Microsoft provides, such as the seamless integration of all the Defender tools, while the price is on the higher side, there is no alternative.

What other advice do I have?

My advice would be to try out Microsoft and compare it with other vendors. If your vision for Microsoft includes needing customizations and a lot of use cases, I don't think Microsoft M365 would support that. Where Microsoft shines is the seamless integration and dealing with less configuration management. But at the same time, organizations are adopting other solutions, such as Linux, and they want customization and that is not possible on the Microsoft side.

Microsoft 365 Defender helps prioritize threats to the enterprise, but not alone. Rather, it is through combining it with other Defender products like Defender for Cloud Apps and Defender for Endpoint. All these, in combination, can provide really good security, visibility, and threat protection against any vulnerabilities or threats. But with just M365, our hands are tied with the scope, which is limited to emails, Teams, and SharePoint.

We can't 100 percent automate things, but we can automate about 80 percent of our tasks. It has made life easier. But, at the same time, if a scenario is not something that repeats, performing an activity automatically would reduce the time spent, but not by that much. We have automated a few areas for things that occur on a regular basis, but at the same time, we come across situations now and again that we think about automating, but we also think about the effort that we would have to put into doing so. Will it be a recurring solution or not?

There are also some advancements that Microsoft has launched to automate threat surface reduction, some features that we could try to help us analyze steps to be taken before an attack happens, but nothing that I have tried yet.

Hypothetically, when looking at whether a single vendor or a best-of-breed strategy is best, being an architect the last couple of years, what I've seen is that having a multi-vendor system is definitely a good approach rather than going with a single vendor solution. Even though Microsoft has all these tools, we can't achieve 100 percent security. There are the areas for improvement that I mentioned, where Microsoft doesn't have a single solution, like pen testing and vulnerability management. My suggestion is always to go with a multi-vendor solution. Microsoft might reach a level where, at a certain point, they will have 100 percent coverage, but my approach would still be multi-vendor.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2595324 - PeerSpot reviewer
Owner at a consultancy with 11-50 employees
Real User
Top 20
Nov 30, 2024
Offers capabilities that other solutions don't offer
Pros and Cons
  • "The feature I find most valuable is Defender for Endpoint."
  • "The licensing process needs improvement and clarification, as it is currently difficult to understand which features are licensed to which users."

What is our primary use case?

Our primary use case for Microsoft Defender XDR is to serve as our email security solution, offering file protection, scanning, alerts, and incident management. It is a part of every Microsoft 365 deployment we do.

How has it helped my organization?

The integration of Microsoft products simplifies management, reporting, and investigations. It offers capabilities that other solutions don't offer.

What is most valuable?

The feature I find most valuable is Defender for Endpoint. It's because endpoint management is my primary focus, and this feature integrates well with my other skills.

What needs improvement?

The licensing process needs improvement and clarification, as it is currently difficult to understand which features are licensed to which users.

For how long have I used the solution?

I've been using Microsoft Defender XDR for about ten years since it was known as Office 365 Advanced Threat Protection.

What do I think about the stability of the solution?

I have no concerns about the stability of Microsoft Defender XDR.

What do I think about the scalability of the solution?

We are only a small organization, and our operations don't even challenge Microsoft Defender XDR's capabilities.

How are customer service and support?

The customer service and support have been good. Whenever it is needed, they are fast to respond.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used various solutions over the years, but since then, we've been using the Defender variants.

How was the initial setup?

The initial deployment was straightforward.

What about the implementation team?

We implemented Microsoft Defender XDR ourselves in-house.

What's my experience with pricing, setup cost, and licensing?

There are no issues with pricing, but sometimes, the clarity in licensing is a concern. I still need to verify what's included with each license occasionally.

What other advice do I have?

I would rate Microsoft Defender XDR a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Security Consultant at G.Network
Consultant
Top 10
Nov 24, 2024
Effective OS threat detection with room for enhanced threat hunting capabilities
Pros and Cons
  • "Vulnerability assessment and just-in-time access are some valuable features of Defender for server plans."
  • "Microsoft could improve on threat hunting and build more on threat detection and handling. The cybersecurity and cloud security posture features are a bit lesser than standard security products."

What is our primary use case?

We are yet to use Microsoft Defender XDR for ourselves as we are yet to procure the product.

What is most valuable?

Vulnerability assessment and just-in-time access are some valuable features of Defender for server plans. Additionally, the threat detection at the OS level is a very good feature of Defender.

What needs improvement?

Microsoft could improve on threat hunting and build more on threat detection and handling. The cybersecurity and cloud security posture features are a bit lesser than standard security products.

For how long have I used the solution?

We have not yet used Microsoft Defender XDR as we are yet to procure the product.

Which solution did I use previously and why did I switch?

I was working with CrowdStrike before Microsoft Defender XDR. CrowdStrike has advantages in terms of threat hunting.

What was our ROI?

We are doing it for the first time, so I have nothing to compare in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little high, however, it is on par with other competitive tools in the market.

Which other solutions did I evaluate?

I have not evaluated other XDR solutions besides CrowdStrike.

What other advice do I have?

I would recommend Microsoft Defender XDR to others as long as they are aligned with Microsoft products, cloud, or on-prem, especially if they are using Microsoft Windows architecture. I would rate Microsoft Defender XDR six out of ten overall.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2399394 - PeerSpot reviewer
Security Engineer at a financial services firm with 10,001+ employees
Real User
May 30, 2024
Enables users to access any application and system within the organization
Pros and Cons
  • "The best feature is probably the alert generation. When I do a security reset, the other session triggers instantly from the Defender console, and I can work on it. The policies are three times, but they are also ready to install it."
  • "Defender XDR could provide recommendations for threat-hunting queries. Some people do not know how to write an advanced threat query, so we need to spend time training them."

What is our primary use case?

We use Defender XDR to assign roles and monitor based on the analytics report from Microsoft. 

How has it helped my organization?

Defender XDR has improved the organization's confidentiality. If there's a DLP violation, such as someone sharing documents inappropriately, a notification will automatically trigger. Defender stops the movement of advanced attacks. We first need to set up some independent indicators of compromise. The IOCs are connected to some attack surface reduction rules.

We get alerts if someone tries installing something on the system or adding an external hard drive. We get security recommendations from Microsoft, but our security implements them on their own. We don't use the AI feature. We see significant time savings from the alerts based on the indicators of compromise. It saves us about 10 to 15 percent.

What is most valuable?

The best feature is probably the alert generation. When I do a security reset, the other session triggers instantly from the Defender console, and I can work on it. The policies are three times, but they are also ready to install it.

The identity management feature is something we need for our use case. It wraps up the access management and XDR components, so it's not just Defender. It works well with Azure AD for access management. I didn't think I needed identity and access management in the past, but it's nice to have if you're performing a significant migration on a tight schedule. 

Defender XDR's coverage extends beyond Microsoft technologies. It covers all the endpoints of users in the organization. I can manage access to any application and system within the organization. 

What needs improvement?

Defender XDR could provide recommendations for threat-hunting queries. Some people do not know how to write an advanced threat query, so we need to spend time training them. 

For how long have I used the solution?

We have used Defender XDR for about 15 months.

What do I think about the stability of the solution?

I rate Defender XDR 10 out of 10 for stability. It's a stable solution. We've had no outages. 

What do I think about the scalability of the solution?

The scalability depends on the number of licenses you can purchase. If I want to add more endpoints or solutions from Microsoft XDR, I have to pay more. The scale depends on the pricing. 

How are customer service and support?

I rate Microsoft support eight out of 10. Some cases are easy fixes, so they don't take much time, whereas some of our more complex tickets take some time.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've also worked with Trellix. Microsoft provides better recommendations for protecting our tools, devices, and files. Trellix has XDR capabilities, too, but Microsoft's recommendations are more robust. 

How was the initial setup?

Defender XDR is a SaaS solution. The deployment is ongoing because we're constantly onboarding and retiring endpoints. Microsoft handles most of the maintenance for it. It rarely requires maintenance from our end. 

What's my experience with pricing, setup cost, and licensing?

Defender XDR is fairly priced and cost-effective. 

What other advice do I have?

I rate Microsoft Defender XDR eight out of 10. If you want to implement this product, you should have a team who understands the product well. It's SaaS-based, so the Microsoft team is delivering everything to you. However, you still need to know the product.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Brian Mulambuzi - PeerSpot reviewer
IT Technician Engineer at Nevasa Foundation
Real User
May 30, 2024
Helps improve our visibility, our security posture, and defends against advanced threats
Pros and Cons
  • "The ability to isolate and address viruses is the most valuable feature of Microsoft Defender XDR."
  • "Just like in any solution, the price can always be cheaper."

What is our primary use case?

Microsoft Defender XDR is our antivirus solution.

How has it helped my organization?

Microsoft Defender XDR provides a unified identity and access management platform.

It does a good job with identity protection.

Including identity and access management within Defender XDR is valuable because it streamlines our organization's security by consolidating multiple tools into one. This eliminates the need to manage and pay for separate solutions and licenses, simplifying our security posture.

Microsoft Defender XDR has improved our visibility, making us more efficient by providing threat details and remediation steps as well as improving our security posture.

It safeguards our organization by preventing advanced threats like ransomware and business email compromise, along with stopping lateral movement within our network that could enable attackers to spread and gain wider access.

It includes the ability to stop attacks and adapt to evolving threats. This is an important feature for us.

We have been enabled to discontinue using Microsoft Sentinel.

Microsoft Defender XDR helps save costs through the licensing for businesses which is around $20 each and helps save time for our security team.

What is most valuable?

The ability to isolate and address viruses is the most valuable feature of Microsoft Defender XDR.

What needs improvement?

Just like in any solution, the price can always be cheaper.

For how long have I used the solution?

I have been using Microsoft Defender XDR for three months.

What do I think about the stability of the solution?

Microsoft Defender XDR is stable. It has been running smoothly for us.

How are customer service and support?

The support has been perfect.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

To consolidate our security tools and avoid additional costs for a separate EDR solution, we leveraged our existing Microsoft Sentinel license to migrate to Microsoft Defender XDR, which already includes EDR capabilities.

How was the initial setup?

Our initial deployment of Defender XDR onto machines was simple. Onboarding a machine involves configuring settings within Intune for our tenant, allowing Defender XDR to communicate and collect data. The entire deployment process took only two hours and required just one person.

What about the implementation team?

The implementation was completed in-house.

What other advice do I have?

I would rate Microsoft Defender XDR ten out of ten.

No maintenance is required.

I recommend Microsoft Defender XDR for small businesses like ours.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Paul Cooke - PeerSpot reviewer
Consultant at a computer software company with 51-200 employees
Reseller
May 2, 2024
Provides advanced threat detection, investigation, and response capabilities
Pros and Cons
  • "Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise."
  • "Improving scalability, especially for very large tenants, could be beneficial for Microsoft Defender XDR."

What is our primary use case?

Extended XDR expands threat protection across endpoints, email, identities, and cloud environments.

What is most valuable?

Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise. It includes capabilities for monitoring Active Directory against attacks and threats, making it a broad and deep solution for identity security.

What needs improvement?

Improving scalability, especially for very large tenants, could be beneficial for Microsoft Defender XDR. Additionally, enhancing the privilege access management capability would make it a better solution overall.

For how long have I used the solution?

I have been using Microsoft Defender XDR for about a year and a half.

What do I think about the stability of the solution?

Microsoft Defender XDR is very stable. I would rate the stability as a 10 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of the product as a 10 out of 10.

How are customer service and support?

Microsoft's customer support for Defender XDR is generally very good and I would rate it at around an eight out of ten. Larger customers like us, especially those partially owned by Microsoft, tend to receive excellent support. However, smaller organizations may not experience the same level of support.

How would you rate customer service and support?

Positive

How was the initial setup?

Microsoft Defender XDR is typically deployed at the organizational level across multiple locations and departments. Maintenance is required, and the number of people needed depends on the organization's size and complexity. It could range from a large team for a big organization to just a few individuals for smaller ones.

What's my experience with pricing, setup cost, and licensing?

Microsoft Defender XDR is expensive, especially for the full suite functionality. However, when compared to buying multiple-point solutions separately, it may be comparable in price. Overall, it is competitive within the market, but the broad capabilities make direct cost comparisons challenging.

What other advice do I have?

Clients implement this tool to address various security issues efficiently. Microsoft Defender XDR offers a unified solution for a wide range of security needs, including extended detection and response across multiple platforms like Office, endpoints, mobile, and identity.

Microsoft Defender XDR includes some identity and access management features, especially when used alongside Azure Active Directory's privileged access management capabilities.

While primarily focused on Microsoft technologies, Microsoft Defender XDR can integrate with third-party SIEM vendors and covers multiple operating systems, including macOS, iOS, Android, and Windows, through its Defender for Endpoint and Intune capabilities.

Microsoft Defender XDR is designed as an XDR solution, utilizing the Mitre ATT&CK framework to detect and correlate events across various areas of compromise. It can identify and correlate events related to advanced attacks, such as business email compromise and ransomware, affecting security operations by providing insights into the events leading up to such attacks.

When security products like antivirus and vulnerability management software are discontinued in favor of Microsoft Defender XDR and other Microsoft 365 tools, it streamlines operations but may require less manual correlation of security events.

Some organizations might experience a 10-20% cost reduction with Microsoft Defender XDR, but for me, the main goal is to improve detection and response capabilities, not just save money. It is about adapting to the evolving threat landscape rather than focusing solely on cost savings.

Microsoft Defender XDR has saved time for our security team, making our operations more efficient.

For those evaluating Microsoft Defender XDR, my advice is to understand your requirements and map them to the appropriate licensing capabilities. It is not a one-time project but an ongoing process, so plan for continuous improvement of your security posture.

Overall, I would rate Microsoft Defender XDR as an 8 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Dinesh Jaisankar - PeerSpot reviewer
Cloud Architect at Vision Bank
Real User
Top 5
Feb 27, 2024
Helps extend its protection to third-party applications, stops malware attacks, and reduces costs
Pros and Cons
  • "Scanning, vulnerability reporting, and the dashboard are the most valuable features."
  • "While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."

What is our primary use case?

We are using Microsoft Defender XDR for our endpoint, desktop, and laptop protection.

How has it helped my organization?

Microsoft Defender can extend its protection to the third-party applications we use, which is helpful.

Microsoft Defender XDR not only helps stop malware attacks but also offers advanced attack prevention features to safeguard against sophisticated threats.

Our environment is multi-tenant, and Microsoft Defender XDR offers seamless integration. Its ability to respond to threats across the multi-tenants is good.

It helps our security team by automating tasks, providing detailed reports, safeguarding our systems, and enabling historical analysis.

It has helped to reduce some of our costs by almost $10,000 per month.

Microsoft Defender XDR is easy to manage, saving our security team time.

What is most valuable?

Scanning, vulnerability reporting, and the dashboard are the most valuable features.

What needs improvement?

While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience. To address this limitation, integrating MDR as part of the XDR experience and incorporating the latest advancements into Microsoft Defender XDR are crucial steps.

For how long have I used the solution?

I have been using Microsoft Defender XDR for over three years.

What do I think about the stability of the solution?

Microsoft Defender XDR is stable.

What do I think about the scalability of the solution?

We can scale up with Microsoft Defender XDR with no problems.

How are customer service and support?

We have a dedicated account manager who handles our support requests. We submit our requests through a ticketing system, and they respond promptly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use CrowdStrike. Both have advanced capabilities and are easy to manage. We have them integrated with multiple tenants but for different products. 

How was the initial setup?

The initial deployment was straightforward and took one to two days to complete.

What's my experience with pricing, setup cost, and licensing?

While Microsoft Defender XDR carries a higher cost, its ease of use compared to Defender may justify the investment.

What other advice do I have?

Although I would rate Microsoft Defender XDR eight out of ten, its visibility suffers when used with third-party applications and non-Azure cloud platforms.

While the implementation itself is straightforward, troubleshooting, log creation, and monitoring can be challenging. This solution may be suitable for Microsoft-centric environments, but its visibility suffers in scenarios with multiple third-party solutions or hybrid deployments.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender XDR Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Microsoft Defender XDR Report and get advice and tips from experienced pros sharing their opinions.