Microsoft Exchange Online Protection (EOP) Reviews

It's a spam filter and an antivirus solution. It protects our clients from spammers.

It has a really nice web-based administration console. Thanks to this, our clients are not tied to a particular server or workstation. They can just hit a URL anywhere in the enterprise and view the console.

The included patch management system is really good. It keeps itself up to date which is critical when you're dealing with anti-virus and spam filtering. Overall, I think it's really a great product.

It kind of has a heavy footprint — in terms of an implementation footprint. I think the implementation could be more streamlined. The implementation could be more flexible in terms of allowing users to pick and choose where they want to deploy.

Personally, I like to be able to pick and choose what I'm implementing and where I am implementing it in the environment instead of having to install the whole stack.

In the next release, I would like to see them add some features beyond just spam and anti-virus. Maybe some bulk email tools — in terms of being able to send them from within the environment. Send group emails, send information to the administration team; I'd like to see them add some MailChimp kind of functionality or mailing lists. 

Instead of just providing spam and anti-virus filtering, I'd like to see them add more feature functionality. The one thing that I don't like is that it's very much a point product. It just does what it does, very specialized. I think this industry as a whole is going away from point products and heading towards suites — integrated suites that do a number of different things. I think that they would be wise to fold this into a broader overall suite of products.

I have been using Microsoft Exchange Online Protection for roughly 15-16 years. 

This solution is exceptionally stable. It scales excellently for what it's used for.

The technical support is outstanding.

The initial setup is straightforward. 

ROI-wise, this solution has been great.

If you're interested in using this solution, make sure you understand the technical requirements and deploy it somewhere where it will have access both inside and outside that it needs. Inside, it needs to see the mail stores, and outside it needs to be able to download the packages that it needs to provide the spam and anti-virus filtering with protection.

Overall, on a scale from one to ten, I would give this solution a rating of ten. 

We use the solution as a security gateway to protect electronic messages for our customers. It helps us define email transaction rules to protect them from inside and outside the network.

The solution's most valuable feature is securing the on-premises and Azure infrastructures.

They should add more information to specify the difference between Defender for Office 365 and Exchange Online Protection. We keep getting queries regarding it. Also, they should integrate the solution with other platforms. We currently face issues while helping customers migrate from another solution to Microsoft Exchange.

We have been using the solution for 12 years.

It is a stable solution.

It is a scalable solution. We have 50 customers using it. We have seen many customers moving their solutions from on-premises to on-cloud. The solution provides a secure bridge for migration.

The solution's customer service is good.

We need to have a license to set up the solution.

Our deployment and maintenance team for the solution comprises three architectures, five consultants, and two desk managers.

Apart from the license fee for the solution, there are no additional costs.

I recommend the solution to others and rate it as a seven.