Microsoft Exchange Online Protection (EOP) Reviews

We are using Microsoft Exchange Online Protection for the migration of users from on-premise to the cloud.

The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam.

Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful.

I have been using Microsoft Exchange Online Protection for approximately three years.

The stability of Microsoft Exchange Online Protection is good. We have not had many issues.

I rate the stability of Microsoft Exchange Online Protection a nine out of ten.

I have used Mimecast. I do not have a lot of experience in Mimecast. 

Microsoft Exchange Online Protection can handle a more broad range of areas than Mimecast.

The initial setup of Microsoft Exchange Online Protection and streamlining is complex. When we use a feature and we try to streamline them based on its outcomes can be difficult, such as false positives.

We often use third-party tools for the deployment. We try and use Microsoft native tools, such as Office Configuration Analyzer.

I help my customers implement the solution and it typically takes one week with two consultants.

The price of Microsoft Exchange Online Protection is reasonable.

If you're looking for recommendations, I suggest selecting the standard or strict settings provided by Microsoft for configuring Microsoft Exchange Online Protection. You can start with the standard settings and gradually increase the blocking and other settings such as spam confidence level based on your experience over time. It's important to keep in mind that further tuning may be required based on false positives and other factors, which will require manual adjustments based on experience. This configuration process is not a one-time setup and will evolve based on your customer experience.

I rate Microsoft Exchange Online Protection a nine out of ten.

I primarily use the solution for online protection. It protects us from malware and spam, among other threats.

I can employ my own policies, for example, attached files and email, and I can apply security to them and analyze threats that may come in. I put together the best configurations to help protect the users.

It has offered effective protection to help us avoid email issues. For example, my CEO in the past had been compromised with malware. When we deployed this solution, we've been able to avoid issues.

The functionality is good.

It helps maintain protection. It can protect our Microsoft operations. It offers great security against malware and other threats. 

Technical support is excellent.

It is stable.

The solution can scale. 

It offers good value for money.

It doesn't protect against everything. We do need protection for, for example, endpoints. 

We'd like Citrix and Linux identity protection. We need security beyond just email so that we can avoid malicious threats.

I've been using the solution for five years in total.

It is stable. I'd rate the reliability ten out of ten. There are no bugs or glitches and it doesn't crash or freeze. 

I'd rate the solution eight out of ten in terms of scalability. It can scale. 

Microsoft support is excellent. They are very helpful and responsive. 

Positive

The initial setup was very easy. It was not difficult. We had good documentation in order to assist us. There's a lot of information available. 

The pricing is expensive, however, it is valuable to have, so that pricing is okay.

I'm not sure which version of the solution we're using. 

Overall, I would rate the solution ten out of ten. I'm very pleased with the solution.

We use the product to configure anti-spam solutions.

The product's most valuable feature is third-party integrations.

The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive. Additionally, it could be easy to configure and fine-tune the components.

We have been using Microsoft Exchange Online Protection (EOP) for two years.

It is a stable platform.

It is a scalable product.

I work with Microsoft's technical support team a lot. In some simple cases, the services are very good. However, it needs improvement for dealing with complex issues.

Neutral

I have experience working with Mimecast and Barracuda. In comparison, Microsoft Exchange Online Protection has good integration and policies. However, it is not easy to configure.

The initial setup process is easy. At the same time, it's complicated to configure. From a maintenance perspective, it requires keeping a tab on the console for security or operations to filter out emails.

The product generates a good return on investment for the US market.

The product's pricing is competitive for the US market. However, it is expensive for the regions where businesses don't have enough budget to invest.

I recommend Microsoft Exchange Online Protection (EOP) to others and rate it a seven out of ten.

The tool scans all inbound emails. It ensures that we do not get links to malicious sites. The solution also prevents phishing attempts. 

I like the product's ZAP feature. 

The tool's classification for bulk email is cumbersome. 

I have been using the solution for five years. 

I have had no issues with the tool's stability in the last four to five years.

I have had no problems with the solution's scalability. We have tenants with four to five people and others with around 600 people. There is not much difference in either case. 

The tool's technical support responds fast. 

Neutral

The tool's initial deployment is cumbersome. We have one person devoted to the solution's maintenance. Microsoft handles most of the updates and rule additions. 

The tool's pricing is excellent. 

 The tool's maintenance is minimal. It is easy to maintain. I would rate the solution an eight out of ten. 

It's definitely scalable.

The price could be lower.

Microsoft has some training portals, but more could be developed.

Additional documentation could be added.

It's stable if you take care of it, but it's not an install-it-and-forget-about-it kind of product. You have to maintain it.

It's definitely scalable.

The quality of the technical support is good, but the speed could be better. I would rate it at three on a scale from one to five.

Negative

It's neither very easy nor very complex to deploy Microsoft Exchange Online Protection. It's in-between. On a scale from one to five, I would rate deployment at three.

The price could be lower.

On a scale from one to ten, I would rate this solution at eight.

We use the solution as a security gateway to protect electronic messages for our customers. It helps us define email transaction rules to protect them from inside and outside the network.

The solution's most valuable feature is securing the on-premises and Azure infrastructures.

They should add more information to specify the difference between Defender for Office 365 and Exchange Online Protection. We keep getting queries regarding it. Also, they should integrate the solution with other platforms. We currently face issues while helping customers migrate from another solution to Microsoft Exchange.

We have been using the solution for 12 years.

It is a stable solution.

It is a scalable solution. We have 50 customers using it. We have seen many customers moving their solutions from on-premises to on-cloud. The solution provides a secure bridge for migration.

The solution's customer service is good.

We need to have a license to set up the solution.

Our deployment and maintenance team for the solution comprises three architectures, five consultants, and two desk managers.

Apart from the license fee for the solution, there are no additional costs.

I recommend the solution to others and rate it as a seven.