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Microsoft Exchange Online Protection (EOP) vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
Email Security (7th)
VirusTotal
Ranking in Anti-Malware Tools
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Threat Intelligence Platforms (TIP) (3rd)
 

Mindshare comparison

As of October 2025, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.2%, down from 1.8% compared to the previous year. The mindshare of VirusTotal is 4.4%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
VirusTotal4.4%
Microsoft Exchange Online Protection (EOP)1.2%
Other94.4%
Anti-Malware Tools
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The product protects against malware."
"We can migrate seamlessly without any disruptions to our operations."
"The security features provided by Microsoft are robust."
"It offers great security against malware and other threats."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"It is scalable."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"It provides detailed insights into possible malicious behavior, dropped files, and TCP connections."
"I have never had any problems with stability or bugs while using VirusTotal."
"The product is easy to use with coding, such as Python or Java, via its API."
"VirusTotal provides 95% to 98% accurate information."
"The feature I like the most is the ability to see the MD5 or SHA-256 signature of the file, and also the composition of the file according to its segments."
"It is quite simple for anyone if they just want to check some suspicious URLs."
"It gives detailed information about suspicious IPs, which is one of its most valuable features."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
 

Cons

"The solution lacks to elaborate on its spam policies."
"Performance and speed should continue to be improved."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The reporting needs a little bit of improvement."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"VirusTotal has different versions, and sometimes the parameters of the API are not very clear."
"I would like to see an improved user interface and some automation."
"There is room for improvement, particularly in making some of the most useful features more accessible in the non-paid version."
"There should be room for improvement, particularly in the API side of things."
"I would like to see improvements in the score consistency and accuracy."
"I would like to see improved correlation with other threat intelligence sources, not just reliant on its own database, to enhance the database of threat intelligence that VirusTotal offers."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"They can improve the telemetry. Whenever we handle a sample, they cannot provide any information about a victim."
 

Pricing and Cost Advice

"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The pricing of the solution is reasonable."
"The product is expensive."
"The product's pricing is competitive for the US market."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The price of Microsoft Exchange Online Protection is reasonable."
"The solution falls on the higher or more expensive side of the spectrum."
"The pricing is very economical."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
"The pricing is reasonable."
"VirusTotal is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
9%
University
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features.
What is your primary use case for Microsoft Exchange Online Protection?
My use case for Microsoft Exchange Online Protection (EOP) is basically to protect ourselves from phishing emails and to improve our email security.
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. VirusTotal and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.