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Microsoft Exchange Online Protection (EOP) vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Email Security (6th)
VirusTotal
Ranking in Anti-Malware Tools
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Threat Intelligence Platforms (3rd)
 

Mindshare comparison

As of August 2025, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.2%, down from 1.8% compared to the previous year. The mindshare of VirusTotal is 4.7%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable feature is third-party integrations."
"Microsoft Exchange Online Protection (EOP) is the best email solution with more features and robust security, making it ideal for corporate use."
"The initial setup is just a standard process."
"The product protects against malware."
"We can migrate seamlessly without any disruptions to our operations."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"You can use the product to create special accounts."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"It provides detailed insights into possible malicious behavior, dropped files, and TCP connections."
"The most valuable feature is the worldwide malware information database."
"It gives detailed information about suspicious IPs, which is one of its most valuable features."
"The product is easy to use with coding, such as Python or Java, via its API."
"I have never had any problems with stability or bugs while using VirusTotal."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"The feature I like the most is the ability to see the MD5 or SHA-256 signature of the file, and also the composition of the file according to its segments."
"VirusTotal provides 95% to 98% accurate information."
 

Cons

"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The reporting needs a little bit of improvement."
"It would be helpful for customers if Plan 1 features were included with EOP."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"Performance and speed should continue to be improved."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"VirusTotal has different versions, and sometimes the parameters of the API are not very clear."
"I would like to see improvements in the score consistency and accuracy."
"The platform could improve in the areas of endpoints and networks."
"I would like to see improvements in the score consistency and accuracy."
"They can improve the telemetry. Whenever we handle a sample, they cannot provide any information about a victim."
"There should be room for improvement, particularly in the API side of things."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
 

Pricing and Cost Advice

"The solution should reduce the cost."
"The price of Microsoft Exchange Online Protection is reasonable."
"The product is expensive."
"Apart from the license fee for the solution, there are no additional costs."
"The product is bundled with Microsoft 365."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"The price could be lower."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"The pricing is very economical."
"VirusTotal is an expensive solution."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
8%
Manufacturing Company
8%
Computer Software Company
19%
Financial Services Firm
8%
Government
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecti...
What is your primary use case for Microsoft Exchange Online Protection?
The company does work with this technology, but not me personally. I manage some other products currently, mainly in the modern workplace space, such as Azure Virtual Desktop and Microsoft 365. I d...
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. VirusTotal and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.