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it_user917223 - PeerSpot reviewer
Cloud Solution Specialist at a tech vendor with 501-1,000 employees
Reseller
Aug 22, 2018
Integrates with the entire Microsoft ecosystem
Pros and Cons
  • "...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
  • "When you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune, because it plugs into Azure AD Premium, it plugs into Information Rights Management, it plugs into Windows Defender, so you have that single dashboard."
  • "I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
  • "Also, Microsoft Intune relies heavily on its fellow products in the suite."

What is our primary use case?

The primary use case is managing mobile devices and applications. It really answers the question of managing BYOD end-point devices.

How has it helped my organization?

The benefit is the way it integrates with the entire Microsoft ecosystem. If you're a company that has a bit of this, a bit of that, and a bit of everything else, then Intune probably doesn't hold up so well. But if you say, "We're going down the path of Microsoft's strategy, we believe in what Microsoft is doing as a cloud provider," then Intune, as far as security and managing end-point devices and managing everything, brings in the story quite nicely.

What is most valuable?

When a customer asks me about the most valuable features, one is that Intune itself integrates with that entire Microsoft ecosystem. As an individual product, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune, because it plugs into Azure AD Premium, it plugs into Information Rights Management, it plugs into Windows Defender, so you have that single dashboard. It also has an integration with System Center which means again, from a single pane of glass, I can manage everything.

I believe they've just released a Mac OS support so that's great. And it has its own sandboxing.

What needs improvement?

I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. 

Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet.

Buyer's Guide
Microsoft Intune
March 2026
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What do I think about the stability of the solution?

The stability is better than it was. It's brilliant. It's a lot better than it was about three or four years ago. Four years ago, you wouldn't even have considered it as an MDM solution. Now, it's in the top-right quadrant.

What do I think about the scalability of the solution?

The scalability is there. Microsoft has always said it's for SMB, public sector, and enterprise users. It needs to be there because, if you look at some of the bigger organizations using Office 365 and Microsoft 365, it's got the scalability.

What other advice do I have?

My advice would hinge on what your strategy is. It comes down to: If you're using Citrix then Citrix ZenMobile makes more sense. But if you've got a Microsoft strategy and you're looking at Microsoft security and you're looking at buying into the Microsoft cloud strategy, then Windows Intune is a very viable solution.

For me, the most important criteria when selecting a vendor depend on what is it I'm trying to achieve. I always want to check:

  • where it ranks in industry reviews
  • for the features that I'm looking for
  • pricing.

For example, I may have a product that's brilliant and is amazing and does 120 things, but costs $10 per month; if I only need two of those features and I've got another product that has only those two features and it only costs $2 per month, I'd rather go for that.

I would rate Intune at about a nine out of 10 because it has come a long way, it is continuing to be developed, and I can see it as part of Microsoft's wider vision. It's not 100 percent there but it's getting there. The fact that you can now plug Intune into third-party products is fantastic.

Disclosure: My company has a business relationship with this vendor other than being a customer. Licensing Service Provider.
PeerSpot user
Systems Consultant at a tech services company with 51-200 employees
Consultant
Jun 20, 2018
We can better avoid information leaks
Pros and Cons
  • "Conditional access helps me control uncontrolled access."
  • "Conditional access helps me control uncontrolled access."
  • "It needs incorporation of Knox, ZeroTouch, etc."
  • "It needs incorporation of Knox, ZeroTouch, etc."

What is our primary use case?

We use it for the inventory of phones and deployment of Office 365. It is used for conditional access.

How has it helped my organization?

We can better avoid information leaks.

What is most valuable?

Conditional access: This feature helps me control uncontrolled access.

What needs improvement?

It needs incorporation of Knox, ZeroTouch, etc.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Intune
March 2026
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user824028 - PeerSpot reviewer
Mobile Devices Administrator at NBB
User
Jun 19, 2018
It needs certificate provisioning for S/MIME purposes, though it has remote management of non-domain joined devices.
Pros and Cons
  • "It has improve our organization through the remote management of non-domain joined devices."
  • "It has improved our organization through the remote management of non-domain joined devices."
  • "It needs certificate provisioning for S/MIME purposes."
  • "It needs certificate provisioning for S/MIME purposes."

What is our primary use case?

We use it for the following:

  • MDM
  • EMM
  • Cloud app protection. 

How has it helped my organization?

It has improve our organization through the remote management of non-domain joined devices.

What needs improvement?

It needs certificate provisioning for S/MIME purposes.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user824247 - PeerSpot reviewer
System Consultant with 51-200 employees
Real User
Feb 22, 2018
Cloud Administration Is the Most Valuable Option
Pros and Cons
  • "We are able to deliver applications fast to our mobile workloads so that users can make use of it instantly."
  • "Management of Linux devices from Microsoft Intune would be great. Then we can manage any device and not only Windows and Apple."

What is our primary use case?

Using Mobile Application Management for delivery apps to our users on a secure way to Windows and Apple devices.

How has it helped my organization?

We are able to deliver applications fast to our mobile workloads so that users can make use of it instantly.

What is most valuable?

Cloud administration is the most valuable option. No need to install any Management applications.

What needs improvement?

Management of Linux devices from Microsoft Intune would be great. Then we can any device and not only Windows and Apple.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user800550 - PeerSpot reviewer
IT Manager, Applications at a pharma/biotech company with 1,001-5,000 employees
Real User
Jan 15, 2018
Conditional access has helped us enforce our security policies in the mobile space, however it lags behind competitors in MAM capabilities
Pros and Cons
  • "Conditional access has helped us tailor and enforce our security policies in the mobile space."
  • "Conditional access has helped 3M tailor and enforce our security policies in the mobile space."
  • "Intune lags all of its competitors in terms of report generation."
  • "Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
  • "Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."

What is our primary use case?

How has it helped my organization?

Much easier installation than previous MDM solutions at 3M, including Good For Enterprise and SAP Afaria.

What is most valuable?

Conditional access has helped 3M tailor and enforce our security policies in the mobile space.

What needs improvement?

Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities.

Intune lags all of its competitors in terms of report generation.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Infrastructure Architect at a tech services company with 5,001-10,000 employees
Real User
Nov 28, 2017
Business Desktop Workspace in a serverless environment
Pros and Cons
  • "The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
  • "For our customer, it meant no on-premise systems configuration infrastructure or identity management services were required."
  • "Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
  • "Logs and similar deployment/remediation detail for application delivery to Windows 10 computers should to be improved Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."

What is our primary use case?

Serverless Win10 with App deployment, Azure Active Directory and remote support. Can now co-manage devices with both Intune and Configuration Manager!

What is most valuable?

The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity.

And NOW (last quarter 2017), the ability to co-manage computers with BOTH InTune and System Centre Configuration Manager allows complex application delivery and ConfigMgr reporting etc to add more value.

How has it helped my organization?

For our customer, it meant no on-premise systems configuration infrastructure or identity management services were required.

What needs improvement?

Logs and similar deployment/remediation detail for application delivery to Windows 10 computers should to be improved

Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options.

What do I think about the stability of the solution?

Unsure. Some application deployments to Windows 10 computers would not start for a long period, with no recourse but to wait and see.

What do I think about the scalability of the solution?

Not relevant in our situation.

How are customer service and technical support?

It wasn’t necessary to escalate an any point.

Which solution did I use previously and why did I switch?

We didn’t have a previous tool. The solution was required to extract a company from another as part of a demerger. The new entity was our customer.

How was the initial setup?

Application delivery to Windows 10 was straightforward for someone with prior System Centre Configuration Manager and application deployment skill sets.

What about the implementation team?

We are the vendor. Intune expertise was low at the start of the engagement, but we now have a fully developed Modern Management (Intune) practice.

What was our ROI?

Not calculated

What's my experience with pricing, setup cost, and licensing?

Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune.

Which other solutions did I evaluate?

We didn’t examine other tools.

What other advice do I have?

Allow sufficient time to pilot and test.

With the ability to now co-manage computers with BOTH InTune and System Centre Configuration Manager, you can pilot-test Intune without compromising on your proven systems management using ConfigMgr.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user452988 - PeerSpot reviewer
Deputy Manager of Information Technology at a non-tech company with 10,001+ employees
Real User
Jul 6, 2017
The most valuable feature is the integration with Office 365 and Azure.
Pros and Cons
  • "If they have Office 365 or Azure, Intune is by far the best choice."
  • "Intune has no remote control function for mobile phones to solve issues remotely for users."

What is most valuable?

The most valuable feature is the integration with Office 365 and Azure. This is due to having the single sign-on experience, management, and policy deployment directly from the Azure console.

How has it helped my organization?

Mobile phones and devices are now delivered in a few minutes to the user and Intune does all of the configuration automatically. Before Intune, the manual process took more than one hour.

What needs improvement?

Intune has no remote control function for mobile phones to solve issues remotely for users.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Previously, we used Sybase Afaria. It was too complex and it was not stable.

How was the initial setup?

The setup was very simple and fast.

What's my experience with pricing, setup cost, and licensing?

It is good to negotiate with Microsoft as part of their other services, such as Office 365 or Azure.

Which other solutions did I evaluate?

We evaluated AirWatch, SOTI MobiControl, and IBM MaaS360.

What other advice do I have?

If they have Office 365 or Azure, Intune is by far the best choice.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Intune Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Intune Report and get advice and tips from experienced pros sharing their opinions.