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Founder at a tech consulting company with 11-50 employees
Real User
Top 10Leaderboard
SQL Server 2016 delivers built-in mobile BI capabilities.

What is most valuable?

Microsoft SQL Server Report Publisher

Microsoft SQL Server Report Builder

Microsoft SQL Server Reporting Services (Web Portal)

SQL Server 2016 delivers built-in mobile BI capabilities.  The above tools give professionals the ability to deliver business insights quickly and easily as well as enabling a quick way of presenting the data/charts/reports over a web portal.  The portal is compatible for cross platform, from desktops to major mobile devices.

Overall a great way of delivering your insights to your data.

How has it helped my organization?

Works with data, systems and tools we already have. They are "additional" tools rather than complete replacement software.  Easy to upgrade / install.  The new SSRS tools in particular give us an easier way to share insights and reports to our clients and within our own teams.  Security is easily managed within SharePoint.

What needs improvement?

License fee structure.  Mobile reporting Services is only available for the "Enterprise" addition of SQL Server 2016.  This comes with a hefty price tag.  Would be better if you could pick and choose the features you require and then the price tag is set accordingly.  Rather than paying for the full Enterprise addition and getting a lot of features we do not need/use.  

For how long have I used the solution?

We have been using Microsoft's extensive software library for years.  But at the time of writing this review, SQL Server 2016 Enterprise is pretty brand new.  We knew of the latest reporting services offering and were eager to trial it.

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What was my experience with deployment of the solution?

Deployment isn't rocket science, but it isn't child's play either.  There were a fair few standard issues getting everything to talk to each other.  Nothing to worry about though.  Microsoft has worked well to make sure the latest SSRS is an "add-on" feature that integrates seamlessly. 

How was the initial setup?

Straightforward easy setup.  Typical Microsoft software (familiar).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Web Developer at a energy/utilities company with 10,001+ employees
Real User
We switched from Crystal Report Server because it was crashing regularly.

What is most valuable?

The ease of implementation and reliability of SQL Server Reporting Services far exceeded the solution originally implemented with Crystal Report. The Crystal Report Servers (3 of them) were crashing on a weekly basis at one of the companies where I worked.

How has it helped my organization?

We were able to reduce costs by consolidating the 3 Crystal Report Servers down to just one server running SSRS (with one backup just in case). The time it took to run some reports in Crystal were exceeding 5 minutes. The same report in SSRS not only was significantly faster (down to 30 seconds) and the licensing cost savings allowed for a quicker return on investment (less than one year).

What needs improvement?

The build in Report Builder for end users needs improvement. But for someone that has some training on SSRS, its very straightforward.

For how long have I used the solution?

The solution was implemented and still in use to this day to my knowledge.

What was my experience with deployment of the solution?

No. Following the installation guide was a help with setting up SSRS to use single sign on as well as SQL accounts. The overall setup of the server took about an hour. The conversion of over 200 Crystal Reports to SSRS took some more time but was done with one user and completed within 3 months.

What do I think about the stability of the solution?

No. SSRS has been rock solid and the server never needed rebooting unlike the Crystal Report Servers.

What do I think about the scalability of the solution?

No. In fact we were able to decommission servers and switch to using a virtual server for SSRS.

How are customer service and technical support?

Customer Service:

Never had to use their support. But, the few times I have had to contact Microsoft, there were very knowledgeable and able to resolve the problem quickly.

Technical Support:

9, see above.

Which solution did I use previously and why did I switch?

Yes. We used Crystal Reports, see above.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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MSBI Technical Lead at a tech company with 10,001+ employees
Vendor
Top 20
It's been stable for over eight years, but is lacking a data warehouse manager.

Valuable Features

  • It's a user-friendly tool
  • Very stable
  • It always helps us to achieve organizational goals

Improvements to My Organization

It's been stable for over eight years, and all the latest products/versions have backwards compatibility, or an upgrade facility. It has helped to fetch many projects, and to deliver them on time, as well as helping to resolve complex business challenges. The product has continual updates so we can stay on top of the market.

Room for Improvement

  • Data warehousing manager is not available, which can be introduced
  • Reporting or SharePoint needs a lot of learning so you can build reports

Use of Solution

I've used it for 10 years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Microsoft has a great level of customer service.

Technical Support:

There are great public forums available for tech support.

Initial Setup

  • Straightforward - installation, development, deployment, and maintenance
  • Little complex - Learning the tool

Implementation Team

We did it in-house.

ROI

I am not sure how to calculate this. The solution significantly improved BI and reporting capabilities. Without this solution, the business can’t think of successful operations.

Pricing, Setup Cost and Licensing

It is not costly when compared with other competitor products. This is a rock solid solution for any BI organization.

Other Solutions Considered

We didn't do much evaluation as our dev teams experience is with Microsoft BI.

Other Advice

This product is hassle free to utilize for your BI environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user580566 - PeerSpot reviewer
it_user580566VP, Business Intelligence at a healthcare company with 1,001-5,000 employees
Real User

2016 is significantly improved as does Power BI with monthly releases. TCO is very inexpensive (Pro is 9.95 per month per user) with many data connectors, constant updates, well-integrated with Azure, powerful data blending tool and Power BI portal. Seems like comments here are not recently and this suite of tools is WELL worth the time to evaluate.

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it_user221220 - PeerSpot reviewer
Analyst in XBRL Projects at a financial services firm with 1,001-5,000 employees
Vendor
Poor support for XML, but it has good integration with other Microsoft products.

What is most valuable?

All the features are valuable.

How has it helped my organization?

We empower users with Enterprise BI and Self Service BI by Microsoft BI.

What needs improvement?

Microsoft has poor support for XML.

For how long have I used the solution?

I've used it for four years.

What was my experience with deployment of the solution?

There were no issues, and it has good integration with other Microsoft products.

What do I think about the stability of the solution?

We do have issues, but we can solve them ourselves.

What do I think about the scalability of the solution?

We do have issues, but we can solve them ourselves.

How are customer service and technical support?

Customer Service:

It's good.

Technical Support:

We are more expert than they are.

Which solution did I use previously and why did I switch?

We used Infobeacon and then we added Microsoft BI to Cognos. We are currently looking for a better product and are evaluating Tableau.

How was the initial setup?

It is easy to implement Microsoft BI.

What about the implementation team?

Several projects we implemented through vendors and most we implemented in house. We are more expert than they are.

Which other solutions did I evaluate?

We didn’t have another option.

What other advice do I have?

Quality of data, flexibility and the performance of the tool(s) are the critical aspects of BI. Test the critical aspects by doing a proof of concept using a huge amount of data.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user194682 - PeerSpot reviewer
Database Analyst at a financial services firm with 10,001+ employees
Real User
This is the most compatible solution for medium sized organization but the robustness of the stack could be improved

What is most valuable?

The integration tool in Microsoft BI stack is one of the best in terms of understanding and together with the script component can make most data imports pretty simple and accurate. Also, the ease of use of the product.

How has it helped my organization?

Prior to using the Microsoft BI stack the organization was using a lot of Access and Excel applications which became cumbersome as the organization grew. These tools helped us to streamline the reports and data integration.

What needs improvement?

The robustness of the stack could be improved as it fails when we import/extract large amounts of data.

For how long have I used the solution?

Four and a half years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Yes, when the volume of data is large.

What do I think about the scalability of the solution?

Yes.

How are customer service and technical support?

Customer Service:

Excellent with online social help and customer care from Microsoft.

Technical Support:

There is a lot of room for improvement in technical support.

Which solution did I use previously and why did I switch?

I used other reporting platforms along with the Microsoft BI stack, but never switched.

How was the initial setup?

The initial setup is pretty simple for most starting users.

What about the implementation team?

It was an in house implementation.

What was our ROI?

Very high, as it is a very cost effective application compared to any BI tools in the market.

What's my experience with pricing, setup cost, and licensing?

It is setup by the organization, so I am not sure about the exact cost and renewal cost.

Which other solutions did I evaluate?

No, I did not have an opportunity to do any evaluations.

What other advice do I have?

It is a great, cost effective solution if the size of the organization is only medium and easy to use and cost of finding a resource is low.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user181869 - PeerSpot reviewer
Microsoft BI Architect at a tech services company with 10,001+ employees
Real User
Despite vague error messages, some functions were cut down from 90 seconds to about less than one second

What is most valuable?

  • SQL Server Integration Services
  • SQL Server Management Studio

How has it helped my organization?

There have been occasions when a certain application would work very slowly on other DB platforms and once we migrated to SQL Server the response times improved dramatically. For example, I recently migrated an application from TeraData to SQL Server and the response times for some functions were cut down from 90 seconds to about less than 1 second! This obviously speeds up the work that gets done within a day.

What needs improvement?

The SQL Server Reporting Services can certainly use some more help. Within SSIS, I see room for more connectors and easier debug messages that would speed up the process of development. The biggest hurdle that any developer comes across is vague error messages.

For how long have I used the solution?

About eight to nine years.

What was my experience with deployment of the solution?

No. The installation and deployment process has always been smooth and simple.

What do I think about the stability of the solution?

No. Product is very robust and reliable.

What do I think about the scalability of the solution?

Adding extra machines to the cluster environment is not difficult but certainly needs experienced developers/implementers to do that.

How are customer service and technical support?

Customer Service:

Excellent. They usually turn around within good time and you can also request new features directly from the group that is responsible for the product.

Technical Support:

9/10

Which solution did I use previously and why did I switch?

A different solution was not used previously.

How was the initial setup?

I have been to many projects and usually the setup is pretty straight forward. But even when it comes to complicated setups such as multiple clusters, the product still seems easy once understood.

What about the implementation team?

In-house implementation.

What's my experience with pricing, setup cost, and licensing?

It varies from place to place. But a typical license would cost anywhere from a few thousand bucks to the upper $20k-$30k range.

Which other solutions did I evaluate?

  • MicroStrategy
  • TeraData
  • Informatica.

What other advice do I have?

Look at the amount of data that you have and the amount you anticipate in the future. If you have multiple sources of data and multiple applications consuming it, sticking to a single solution might not be the best idea.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
MSBI Technology Architect/Developer at a pharma/biotech company with 51-200 employees
Vendor
Very stable tool with some improvements needed in SSIS

What is most valuable?

SSIS is the most valuable. Individually I would rate features out of 10 as SSIS: 9, SSAS: 8, and SSRS: 7.

How has it helped my organization?

Automation. With MSBI, we realized automation from data loading, transformation and reporting.

What needs improvement?

The aggregate functions in SSRS.

For how long have I used the solution?

5 years

What was my experience with deployment of the solution?

Not much with appropriate configuration design.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

Data set is not big enough to tell.

How are customer service and technical support?

Customer Service:

Good. Also easy to find solution by Googling.

Technical Support:

Haven't been using it due to the ease of getting answers on the internet.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

I was able to figure out the setup by doing some research and it's not too complex for experienced user.

What about the implementation team?

In-house implementation.

What was our ROI?

The company spent less than $100k to switch from SSAS to MSBI, which saved the company at least one SAS programmer.

What's my experience with pricing, setup cost, and licensing?

Not sure.

Which other solutions did I evaluate?

Not sure.

What other advice do I have?

It's a proven stable tool.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user171969 - PeerSpot reviewer
Microsoft BI Consultant with 51-200 employees
Vendor
Good product for End Users but there are some problems with huge chunks of data.

What is most valuable?

Data Integration and Cleansing & Warehousing are the most valuable

What needs improvement?

End-user tools such as Excel is not good enough for all business scenarios.

For how long have I used the solution?

8 years

What was my experience with deployment of the solution?

There are some issues with 2005/2008 releases, but most of them were fixed starting with 2012 release

What do I think about the stability of the solution?

Sometimes in the starting few months of every new release.

What do I think about the scalability of the solution?

There are some problems with huge chunks of data. Some of these can be addressed with appropriate hardware appliances and a lot of tweaking.

Which solution did I use previously and why did I switch?

I do work on projects to switch clients to MS BI usually due to its attractive pricing and tight integration with MS Office suite. Also the learning curve for users is flattened due to their fluency with Excel.

How was the initial setup?

MS products are great but security is always a concern to make the whole ecosystem work smoothly. The latest BI suite is tightly integrated with SharePoint which is great; but the set-up process and deployment is still painful.

What other advice do I have?

Have knowledgeable people to make the right choices for you.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: June 2025
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Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.