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Ady Woodcock - PeerSpot reviewer
Hsseq Performance Analyst at V.Ships Limited
Real User
Feb 28, 2024
Easy to use and provides a useful drill-through feature
Pros and Cons
  • "The most valuable feature of Microsoft Power BI is the drill-through feature that takes you to a details page the users want to see."
  • "When we have a big report with lots of data, the solution slows down quite a lot."

What is our primary use case?

I use Microsoft Power BI a lot for visuals in my work.

What is most valuable?

The most valuable feature of Microsoft Power BI is the drill-through feature that takes you to a details page the users want to see. The solution helped with the visuals, and it is easier to use compared to other things that we used before.

What needs improvement?

When we have a big report with lots of data, the solution slows down quite a lot. It's not very fast to upload and refresh the real-time data that we use. The solution works fine for a dashboard that does not have much data, many levels, and breakdowns for different fields.

When we build something a bit more complex, Microsoft Power BI takes a lot of time to upload. I don't know if that's the solution's fault or our system's.

Sometimes, the solution doesn't work. You need to have a license, but we integrate it and make it part of our system so everyone can use it without a license. If I share a report in PowerPoint, it takes a while when you deploy it again. So, it's not always fast, and then I have to ask IT for help.

When you export a file, it should be the export that you choose on a report rather than just the raw data. At the moment, it just gives you everything as raw data in a page without any filters.

For how long have I used the solution?

I only did some courses last year and learned how to use the solution.

Buyer's Guide
Microsoft Power BI
March 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

What do I think about the stability of the solution?

After building a report, when you review it, it doesn't have the correct data. Some things don't rebuild after a while, but I don't know if it's our data or the solution's fault.

I rate the solution a seven or eight out of ten for stability.

What do I think about the scalability of the solution?

Microsoft Power BI could be more scalable.

I rate the solution a seven out of ten for scalability.

Which solution did I use previously and why did I switch?

I previously used Dundas. Compared to Dundas, the visuals look better in Microsoft Power BI. Microsoft Power BI gives you the option to have paginated reports rather than just one page, which I find quite easy.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr PeopleSoft Consultant at Mahanta Solutions
Reseller
Mar 17, 2024
Offers both real-time and offline data processing and essential tool for detailed reporting across various sectors like banking and easy to use
Pros and Cons
  • "Reporting is the best thing about Power BI. And it could help improve decision-making in many ways. Power BI is flexible and easier to use compared to tools."
  • "I would like to see more AI capabilities in future releases. There's a strong interest in AI, including technologies like GPT, which facilitate real-time interactions."

What is our primary use case?

I've mainly worked within the banking sector. It is particularly useful for vertical clients. Power BI is a great tool for reporting. You can source data from any database, like Oracle or Microsoft SQL. It generates reports and provides methods to control your report's power.

How has it helped my organization?

Power BI works with both real-time and offline data. When interacting with real-time data across multiple systems, it offers a great advantage.

I've worked with real-time interactions and appreciate them, similar to how AI is increasingly being incorporated. It's fascinating to see the shift towards AI.

Using middleware technology, like web services, allows Power BI to interact with multiple systems efficiently. This request and response mechanism ensures data is transmitted from the source to the target system in real-time, which significantly benefits business operations by providing up-to-date information.

Moreover, integration capabilities were smooth. I worked on integrating Power BI with PeopleSoft, focusing on custom solutions rather than out-of-the-box features, tailoring the experience to specific needs.

Power BI is very user-friendly and easy to learn. I've even uploaded instructional videos on YouTube, which have helped many users, including some who have become long-term administrators of Power BI.

What is most valuable?

Reporting is the best thing about Power BI. And it could help improve decision-making in many ways.

Power BI is flexible and easier to use compared to tools like Crystal Reports.

What needs improvement?

It should integrate with multiple enterprise applications. For instance, integrating CRM (Customer Relationship Management) and HCM (Human Capital Management) with Power BI can be a significant advantage.

Because, organizations focus on and like software that can do multiple tasks.

The user interface is good but it should have the ability to interact with multiple systems.

I would like to see more AI capabilities in future releases. There's a strong interest in AI, including technologies like GPT, which facilitate real-time interactions.

It's all about real-time interaction between customers and the system, automated to operate under specific scenarios. This ensures it functions in real-time, leveraging AI for more dynamic engagements without needing predefined projects or setups, much like how chatbots are designed for real-time use.

In future releases, I would like to see more encrypted software, and there should be version control for Software. It will avoid pirated downloads. 

I would also like to see dynamic content. It should be an add-on in Power BI. It helps users understand reports more easily. For example, when a developer is building a report, they should consider using dynamic content to make the report more user-friendly.

For how long have I used the solution?

I've worked with Power BI for almost one and a half years, focusing on reporting and integration with Power BI.

What do I think about the stability of the solution?

Power BI is very stable, especially in sectors like banking, retail, pharmaceuticals, and telecommunications. 

Its stability is expected to increase in the future with advancements in Azure.

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. It's very scalable.

How are customer service and support?

I haven't needed to press for support activities, so based on my experience, it is good in general. 

How would you rate customer service and support?

Positive

How was the initial setup?

Compared to other reporting tools, it is very easy to acquire, demonstrate, and understand.

I would rate my experience with the initial setup a nine out of ten, with ten being easy. 

It is very easy to set up. Security in a private cloud is optimal, whereas public cloud lacks in security. Hybrid solutions offer some balance, but on-premises solutions have a lot of limitations.

Many customers are moving to the cloud for its ease of use, security, availability, and flexibility. Cost efficiency is also a factor. For example, Why would you use the cloud? Say you have 1000 people in your organization, and only 500 need access to Power BI. On-premises, you'd need to buy licenses for all the users. With the cloud, you only pay for what you use.

Considering cost, cloud solutions like Amazon Cloud, GCP Cloud, or Azure Cloud are preferred for their scalability and cost-effectiveness.

So, our customers mainly use cloud deployments.

What about the implementation team?

Deployment doesn't take much time, thanks to it being a Microsoft product, which makes it easy to handle compared to other software.

So, it takes just a few hours.

What's my experience with pricing, setup cost, and licensing?

It's about balancing cost and value. Although Power BI is cost-effective compared to other reporting tools, its pricing should be more adaptable based on the size of the organization to ensure it remains cost-effective for both small and large entities.  For example, if the organization has a million end-users, it should be cost-effective. 

This is important when considering the scalability of solutions like Kronos or Banner ERP systems, ensuring the cost is aligned with the organizational needs.

The pricing is very low and competitive. Microsoft could consider adjusting the price according to the size and needs of the organization, balancing demand with supply.

What other advice do I have?

Power BI is an essential tool for any kind of detailed reporting. It's efficient and effective. 

I would definitely recommend using this solution. Overall, I would rate the solution a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Power BI
March 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Edwin Matodzi - PeerSpot reviewer
Head of Strategy & Architecture at Auditor General
Real User
Sep 6, 2023
A tool that is useful for building reports and dashboards but needs to improve its integration capabilities
Pros and Cons
  • "The most valuable feature of the solution is that it is an easy-to-use tool."
  • "Microsoft BI lacks integration capabilities, so it needs to consider increasing its integration capabilities."

What is our primary use case?

My company uses Microsoft BI for reporting purposes. In my company, we extract data from different sources, put it in the staging area, and then use Microsoft Power BI to build the reports and dashboards.

What is most valuable?

The most valuable feature of the solution is that it is an easy-to-use tool.

What needs improvement?

Microsoft BI lacks integration capabilities, so it needs to consider increasing its integration capabilities. Microsoft BI needs to improve its mobile application compatibility so that people view their reports and dashboards through a mobile app since, nowadays, people move towards tools that are in the digital transformation phase.

For how long have I used the solution?

I have experience with Microsoft BI. I recently joined a new organization where I see Microsoft BI being used extensively.

What do I think about the stability of the solution?

Considering that most people in my organization use Microsoft BI, I can say that it is a stable solution.

What do I think about the scalability of the solution?

Microsoft BI is a part of Microsoft Power Platform, because of which Microsoft can increase its capacity based on the needs and licenses of its users.

Around 20 people in my company use Microsoft BI.

My company plans to increase the use of Microsoft BI.

How was the initial setup?

The initial setup of Microsoft BI is straightforward since it comes along with Microsoft Power Platform.

The solution is deployed on the cloud.

I am unsure about Microsoft BI's deployment process since it was already deployed when I joined the organization.

In my company, we have two developers and two testers to look after the deployment and maintenance of the solution.

What about the implementation team?

The company's in-house team did the installation process of Microsoft BI.

What's my experience with pricing, setup cost, and licensing?

When my company compared the price of Alteryx to Microsoft BI, we found Alteryx's price to be higher than Microsoft BI's price.

In general, Microsoft BI's price is lower compared to Alteryx.

What other advice do I have?

I am not a user of the solution at the moment. I am an architect taking time to evaluate and see how my company can use Microsoft Power BI.

Our company hardly finds a tool where we can say one size fits all, so we need to use other tools for larger amounts of data and data cleansing.

It would be effective for those planning to use the solution to find the best solution that suits their requirements.

I rate the overall solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Alexander Roussekov - PeerSpot reviewer
Solution Architect at Seqwater
Real User
Sep 4, 2023
Provides considerable flexibility in creating reports, dashboards, and various types of analytics
Pros and Cons
  • "Power BI stands out because it provides considerable flexibility in creating reports, dashboards, and various types of analytics to meet those dynamic requirements. It is lightweight and easy to use with good support."
  • "Microsoft BI typically connects to a database, often SQL Server, but it's also capable of connecting to multiple databases, pulling data from them, and allowing for data consolidation. You can then aggregate and generate dashboards and reports from this combined data. Personally, I wouldn't claim to have the expertise to suggest significant changes or additional features, as it functions quite well as is."

What is our primary use case?

It’s not just a specific tool I use when providing solutions. In these scenarios, clients often have a significant Microsoft presence with servers for data collection, whether it's in a data lake, data warehouse, or a data lake house. Their users typically require reporting, dashboards, or ad-hoc queries based on their specific business needs. However, most vendors tend to offer inflexible solutions, focusing on predefined reports.

What is most valuable?

Power BI stands out because it provides considerable flexibility in creating reports, dashboards, and various types of analytics to meet those dynamic requirements. It is lightweight and easy to use with good support.       

What needs improvement?

Microsoft BI typically connects to a database, often SQL Server, but it's also capable of connecting to multiple databases, pulling data from them, and allowing for data consolidation. You can then aggregate and generate dashboards and reports from this combined data. Personally, I wouldn't claim to have the expertise to suggest significant changes or additional features, as it functions quite well as is.

For how long have I used the solution?

I have been using this solution for the past five years. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It's a cloud-based platform, and it scales seamlessly based on your usage, which is one of the key advantages of cloud services. You pay according to your usage, without worrying about licenses or ownership. However, there are some limitations to consider. While it's a front-end tool for visualization and analytics, it lacks extensive customization options. If you require complex reports or queries, Microsoft offers support to help you achieve those goals. In my experience over the past five years, I haven't encountered any use case that couldn't be addressed with Power BI. On the contrary, I faced performance issues with other tools like Spotfire, which prompted us to explore different solutions. The effectiveness of Power BI also depends on factors like architecture, deployment, and network quality. If network configurations aren't optimized, it can lead to slow data transfer. However, being a cloud-based solution, the cloud infrastructure often manages these issues. Nevertheless, if you want the best performance, you might need to invest in improving your network infrastructure.

How are customer service and support?


The support is good. It's quite satisfactory. While no tool is perfect, especially when compared to others, Microsoft's commitment to maintaining a strong reputation and their substantial investment in full support means I have little to complain about.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

I'm not very familiar with the licensing aspect, as it operates in the cloud as a SaaS (Software as a Service) model. Essentially, you pay based on cloud cost models, which might include hourly rates or similar billing structures introduced by Microsoft. Many organizations utilize it and pay for its services, somewhat like Office 365. It's a cloud-based platform that provides the necessary services, including support, for development, and you pay accordingly for the usage.

What other advice do I have?

 would recommend the solution, rating it eight out of ten. There’s no such thing as an ideal product. In my perspective, perfection remains an unattainable goal. However, I can't rate it lower than eight because Microsoft actively invests in BI's development and expansion. They have a roadmap and allocate resources to it, which is evident in the growing user base. This continuous growth adds value to the product and benefits its users.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BI Developer at a tech services company with 51-200 employees
Real User
May 21, 2023
Competitive pricing, intuitive installation, responsive support, with multi-layer functionalities
Pros and Cons
  • "They find Power BI's data pull mechanism to be sufficient and cost-effective, especially considering the stability it provides. In comparison with other solutions, Power BI stands out as a fantastic choice. Therefore, I would definitely recommend sticking with the Pro license."
  • "I believe there is room for improvement in terms of authentication and certain functionalities in Power BI. For instance, adjusting the width of columns is not easily done, as there is only an option to enable or disable automatic adjustment. This can be a significant drawback for clients who desire more flexibility."

What is our primary use case?

In January, I successfully published my application on AppSource, specifically targeting retail customers. Recently, I received positive feedback from a customer, which was truly gratifying. It seems that my application is Microsoft's preferred choice as it effectively addresses the majority of customer requirements and is tailored to their specific requests. 

Apart from retail applications, I have also developed solutions for BigChange, an organization dedicated to driving significant changes. Additionally, I have worked on creating reports focusing on production efficiency within my company. These reports have been well-received and have provided valuable insights. Lastly, I have recently worked on an application that involves managing IT resources and has developed a multi-dimensional model including SSIS and Power BI.

For the last project, I worked on creating data flows and implementing incremental refresh functionality. However, there was an issue we encountered regarding the date field in the tables. The existing portal dates were incorrect as they did not reflect changes in the records. To address this, we collaborated with the developers to introduce an additional column that accurately captures modified data in the system. This improvement has proven to be significant, and it can be implemented using the pro license, rather than relying on the premium license, as the premium license covers different aspects.

The Pro license offers great features such as incremental refreshing, which is highly beneficial. While it doesn't include direct query capabilities, I believe that many customers don't actually require direct query functionality. 

Currently, the developers in my company are busy adding a column in the API as part of our transition to BC Start. Our intention is to gradually migrate our customers to SQL Server, and that's why we are using the app.

In a simplified manner, when working on-site, you cannot directly connect to the regular table without using APIs. That's why the APIs need to be modified to include an additional column, making it suitable for incremental refreshing. Apologies for any disruption caused, but I hope this explanation clarifies the situation.

What is most valuable?

They find Power BI's data pull mechanism to be sufficient and cost-effective, especially considering the stability it provides. In comparison with other solutions, Power BI stands out as a fantastic choice. Therefore, I would definitely recommend sticking with the Pro license.

What needs improvement?

I believe there is room for improvement in terms of authentication and certain functionalities in Power BI. For instance, adjusting the width of columns is not easily done, as there is only an option to enable or disable automatic adjustment. 

This can be a significant drawback for clients who desire more flexibility.

Additionally, changing styles and formatting options for numbers require external tools, which can be inconvenient and time-consuming. Ideally, Power BI should incorporate these features within its platform to enhance user experience and eliminate the need for external tools.

I understand your frustration with the lack of automation and dynamic features in Power BI, particularly regarding the assignment of dynamic titles and content titles. While there are some options available for creating dynamic titles, they may not fully meet your specific requirements. It would be ideal to have more flexibility in manually assigning the desired typography for each call and dynamically setting content titles. Although it is possible to find workarounds for these limitations, I believe Microsoft will likely address these issues in future updates to improve the user experience. Despite these shortcomings, Power BI remains a powerful and highly capable application, and I would rate it an eight out of ten.

I have a strong belief that within the next couple of years, or even sooner, significant advancements will be made in Power BI. These advancements will make it even more powerful and I am confident it will become truly exceptional. I have complete faith in the future development and potential of this platform.

For how long have I used the solution?

I have been working with Microsoft BI since the start of 2020.

I am working with the latest version.

What do I think about the stability of the solution?

Microsoft BI is very stable.

What do I think about the scalability of the solution?

Microsoft BI offers scalability, particularly with the availability of premium capacity. With premium capacity, whether it's per user or a dedicated resource, Microsoft BI can effectively handle increased data volumes and accommodate growing user needs. 

Microsoft BI offers scalability in specific areas, but it is important to note that scalability options are limited to certain aspects and may come at a higher cost. For instance, the premium package, which starts at around $5,000 or more, provides enhanced scalability features. However, if you opt for the per-user licensing model, the scalability may be constrained as it is tied to the number of licensed users. Therefore, in terms of scalability, the per-user option may have limitations compared to other packages.

How are customer service and support?

I wrote to Chris Web, and he replied to me immediately. He is the principal program manager at Microsoft.

I have him I have him working And, usually, I don't contact them, only when it is something serious. top expert and experts, and they reply, you know, has been one for us. It's great

Which solution did I use previously and why did I switch?

In my professional experience, I have primarily worked with AS (Analysis Services), Power BI, and SSIS (SQL Server Integration Services).

Last week, I worked on creating SSRS (SQL Server Reporting Services) reports and integrated them with SSAS (SQL Server Analysis Services). Additionally, I hold a Microsoft certification in this field.

How was the initial setup?

The initial setup is straightforward. It is very easy to set up. it is very intuitive.

Perhaps it's because of my experience and expertise in the field that I approach things with caution. I don't take things for granted. Just because I obtain a certain result doesn't automatically mean it's correct, as there may be errors that are not displayed.

It's important to carefully check the measurements and ensure their accuracy, especially for beginners who may not be familiar with these nuances.

Maintaining the system is not difficult due to the availability of the admin platform. When it comes to permissions and access, it becomes straightforward as long as the customer's requirements are clear. 

You can easily define the level of access they need, whether it's building, reviewing, sharing, or restricting data access for online viewing. Depending on their specific needs, setting up gateways and configuring other settings is also simple. 

It's important to have a clear understanding of their security requirements and engage in discussions with the customer to determine the best approach. 

Often, customers may not be fully aware of what they want to achieve, and it's our job to help them identify their needs.

What about the implementation team?

Especially for clients, it's important to understand that achieving the desired outcome is not as simple as just completing the task and generating the report.

There are several factors and considerations that come into play. Careful attention needs to be given to the creation process by different stakeholders if you truly want to achieve an exceptional result. 

Even small changes, such as removing certain elements from the selection or adjusting formatting, can have a significant impact on the report. Users may perceive the tool as being the same regardless of these details, but the difference between a subpar report and a high-quality one lies in the expertise and knowledge of the creator.

There are various options available for creating reports, particularly focusing on online reports. However, the foundation of the process lies in Power BI Desktop. Whatever we develop in Power BI Desktop can be published and accessed through a unified platform and tool. 

Data flows enable us to make necessary modifications, similar to working with Power Query and related functionalities. Personally, I find working with Power BI Desktop easier due to its comprehensive features and user-friendly interface.

You can gather data from various sources, including data flows, RBI databases, and SharePoint, among others, and then create and publish your report. While you do have the option to connect to online sources directly, I personally find that working with local data feels faster, at least for now.

What's my experience with pricing, setup cost, and licensing?

Microsoft BI is considered to be competitively priced when compared to other similar solutions in the market.

Which other solutions did I evaluate?

I haven't had the opportunity to work with other tools as I found Power BI to be excellent. No one has specifically asked me to explore other tools.

However, I did purchase some tools on my own for personal learning purposes, particularly for tabular data. I may consider exploring other tools after June 15th, once I have completed my Microsoft exam DP-500 for Synapse.

What other advice do I have?

Power BI is a complex tool that should not be taken for granted.

Its capabilities and functionalities are multi-layered, and the more you delve into it, the more you realize how much there is to learn. 

It can be both challenging and fun to explore the different features and unlock the full potential of Power BI.

As a BI developer, I joined the company without prior experience in BI. Since December 2021, I have been working on establishing a BI deployment in collaboration with a partner. My main focus is to create and enhance internal and external applications for app stores. Currently, my task primarily involves developing a new deployment strategy.

I would rate Microsoft BI an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Deepak Damodarr - PeerSpot reviewer
Data Office Lead at a comms service provider with 501-1,000 employees
Real User
Jun 12, 2022
User friendly, easy to set up and great for analyzing data
Pros and Cons
  • "The most interesting feature of Microsoft Power BI is that it's very user-friendly."
  • "Over the last six years, Microsoft Power BI has evolved, matured, has brought in a lot of new features."
  • "here are still better UI designs they can go through. I'm assuming they are focusing more on capabilities rather than look-and-feel designs."
  • "There are still better UI designs they can go through."

What is our primary use case?

There are several different use cases. The most basic use case would be just to be able to share data from a database or a data repository. That's the most basic use case.

Microsoft Power BI is a visualization tool, is a BI tool. There are more than 1,000 use cases that you could use. There are countless use cases for which a BI tool or visualization tool could be used for.

The simplest use case is where a colleague in an organization who does not have any coding skills or does not have any technology background wants to be able to look at some data from a database or a repository of data. He or she could use Power PI just to be able to connect to that system and just take a look at or peek into that database. It is as simple as that.

How has it helped my organization?

Over the last six years, Microsoft Power BI has evolved, matured, has brought in a lot of new features. Six years back, when I first started using Microsoft Power BI, it was just one of the tools among the crowd of tools that I had access to and may not have been that interesting, at that point in time. It was fairly rudimentary and fairly basic in terms of its feature capabilities. However, in the last six years, Microsoft has put a lot of focus and effort into developing it further, and has, on a regular incremental basis, started deploying and enabling capabilities and features, which now makes Microsoft Power BI one of the leading BI tools in the industry.

We realized the benefits very quickly. In 30 minutes, a company can begin to realize the benefits.

In the most basic use case, which is for a user to be able to just access a data which he or she normally would not have been able to himself or herself, since they don't have SQL query knowledge, or they don't know how to access, log into a SQL Server or a database. They can do that using Power BI within half an hour or less.

What is most valuable?

Like any typical BI visualization tool, Microsoft has several features. The most interesting feature of Microsoft Power BI is that it's very user-friendly.

It is a cloud-based BI tool even though it does come with a desktop client. The ability for a very beginner, basic user to get started with Power BI is very easy. Even if you don't have Microsoft licenses and just want to use a tool for analyzing data, without having to share it with others, you can do that with Microsoft Power BI.

What needs improvement?

I'm comparing this with other existing and newcomer BI tools. The look and feel of the tool has, only like a month back, undergone a major change. If not, for the last five years at least, last four years at least, the look and feel have been very, very similar all the time. 

It did not change much in the last four years. Barring a lot of functionalities and capabilities being added, it did not change much. The look and feel were pretty much the same. However, about a month back, the latest release of Power BI, they made some further, drastic changes to the way the buttons and the panels are set up. That said, they can do more. There are still better UI designs they can go through. I'm assuming they are focusing more on capabilities rather than look-and-feel designs.

For how long have I used the solution?

I've used the solution for six years now. 

What do I think about the stability of the solution?

The solution is quite stable and we have not had any, not come across significant bugs, so far. We've only come across some features which are missing or could have been improved, like certain types of charts that were missing in the past, which are being added. Some of the advanced charts are available as a paid service from third-party partners and not available out-of-the-box. There are very unique features or some very specific capabilities that were missing or are still missing. We could always manage it by bringing in a partner to create an add-on or something like that.

What do I think about the scalability of the solution?

The solution is very scalable and we do plan to increase usage. 

How are customer service and support?

We haven't opted for technical support yet as we have a few other tools which are also being used by the organization, in the new organization that I'm in, right now. Power BI was being offered to colleagues to use on a self-service basis. There were communities and subject matter experts within the organization who had offered their services to the wider organization to come and ask questions. It was basically community-based support, I would say, within the organization. 

Also, Microsoft offers free community-based support for Power BI and proactive support is simply paid. It's paid service from Microsoft and other partners, so we have not opted for that yet, something we will look into once it comes to that point. Yet, it's a fairly mature product. We don't think there would be issues with the platform. The issues would be more to do with how to use the platform, or how to use the platform in conjunction with other systems, other software, et cetera, which is more specific to our organization rather than something the vendor has to support us with.

You do get your questions answered eventually, however, you have to wait maybe one or two days to get the questions answered.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used more than ten to 15 different types of software in the past 20 years.

I have used Tableau and I have used Qlik Sense. These two are, I would say, the top two leading platforms. We switched completely to Power BI, however, we started using Power BI more, alongside Tableau and Qlik Sense. The organization where I used to work previously had the commercial ability to acquire multiple software, depending on use cases, or depending on business requirements, or needs. In the previous organization, the organization was using one particular platform, then they decided to bring in a second platform, then they decided to bring in the third platform. As part of that mix-and-match scenario, we ended up using Qlik Sense and Tableau. And then we also started, in parallel, using Power BI, which then started to get better feedback and reviews, in general, so we ended up using it more and more.

How was the initial setup?

It comes bundled with Office 365Office 365 is a SaaS-based office suite. Anything that you build on your desktop or Power BI, you can publish into the Office 365 cloud environment. It's relatively easy to get everything up and running. 

It's as simple as taking your credit card and buying an Office 365 license and configuring the AD group and you can be up and running. Of course, depending on how secure and structured you want to make your entire setup, it can take a few months, sometimes, with the full rollout to happen. 

A very basic pilot rollout can be done in a matter of a few weeks.

For the actual deployment and configuration, we just needed five people, and five resources working between six to 12 months. Some were required only for six months. Some are still continuing as part of further enhancements as some of the resources are being retained from a training and onboarding purpose so that they can do a training of the wider organization, and colleagues in the organization, show them how to use Office 365, and get trained on that. The actual development itself took less than two or three months.

In terms of maintenance, there are regular patch updates that get pushed from Microsoft. The backend IT support team needs to ensure all the patches are tested before they're deployed in production, for all the users to use.

What about the implementation team?

Microsoft usually sells through a partner, most of these licenses, and Microsoft also usually recommends a partner. In our case, we did an RFP to bring in the subject matter experts, partners who are certified on Microsoft platforms.

We had a system integrator who came in and helped us deploy and roll out Microsoft 365. As part of that, as I mentioned, we got Microsoft Power BI. 

We are now thinking if we should switch on all the other capabilities of Microsoft Power BI or not.

What was our ROI?

We have noted an ROI, however, it varies from use case to use case.

There are some use cases in which if you deliver it, the cost savings or the revenue generated from that, or the benefits from that one single use case will cover the entire cost of all 65 licenses, for the entire year.

Then there are use cases, in which you'll have to wait for a few years or months before a company will actually see some benefit being derived.

What's my experience with pricing, setup cost, and licensing?

They have made the desktop client free of cost, which is also what Qlik Sense is. The Qlik Sense Desktop is free of cost. Tableau, the web version of Tableau online, there's a trial period you can use it for. Microsoft also has made Power BI available as a free add-on, or a free complimentary add-on alongside Office 365 for corporate users. This means even if the organization does not want to use Power BI, if they're using Qlik Sense, Tableau, Looker, ThoughtSpot, Domo, or the other tools, Power BI will still be available to them when they're using Microsoft Office.

While it comes bundled with Office, you don't have to buy any additional licenses, just for building and publishing. That said, the moment you want to start sharing your reports, your dashboards, and your analysis with others, that is the point where you need to then start paying for additional capabilities or plans.

Which other solutions did I evaluate?

I've always been part of different transformation programs where we were required to evaluate a BI tool, to meet the business requirements. Usually, Power BI ends up coming in the short list of products from a BI perspective, from a BI reporting perspective, apart from sometimes Tableau, and Qlik Sense. Sometimes, we also come across ThoughtSpot, Sisense, and Domo. These are some of the other tools which we have also, sometimes, shortlisted.

The differences have become very, very minimal between solutions. There are very few, minor differences between different tools. About four or five years back, there used to be drastic capability gaps between the different tools. Four or five years back, Tableau was the most mature, followed by Qlik Sense, followed by MicroStrategy, followed by a few other tools like SAP Analytics, or a few others. Today, Power BI is alongside Tableau, and Qlik Sense is in the top three. That's based on my experience of having worked on all these three platforms. Tableau, among the three, has the best UI, user interface. Qlik has the best performance, in terms of building complex data models. Power BI, however, is the easiest and most fun to use when it comes to getting somebody to use the tool from scratch. 

There are a few other benefits and strengths. Qlik Sense and Power BI, both come with built-in ETL which is data integration capabilities. They have very mature data integration capabilities, as compared to Tableau, whereas Tableau has very basic integration capabilities. You need to buy another ETL product for it to be able to do a similar level of data transformation as Qlik Sense, or Power BI.

What other advice do I have?

We are a customer and may also be a Microsoft partner, as we are a telecom. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Asutosh Mohanty - PeerSpot reviewer
Technology Consultant at a tech vendor with 10,001+ employees
Real User
Top 5
Jul 30, 2024
Provides easy data analysis and creates a visual representation of data from different data sources
Pros and Cons
  • "Microsoft Power BI is an easy tool for data analysis."
  • "We face multiple issues, and the connection drops off multiple times while integrating Microsoft Power BI with OAC and pulling in the data."

What is most valuable?

Microsoft Power BI is an easy tool for data analysis. It's easier to get the data from different data sources and then create a visual representation. Using the tool comes easily and naturally to people proficient with Excel. You need to have an understanding of data modeling and how the data works. Once you work with Power Pivot, I think Power BI will be a better upgrade than other tools in the market.

What needs improvement?

There are some issues with Microsoft Power BI's integration with OAC because it's currently in the beta phase. We face multiple issues, and the connection drops off multiple times while integrating Microsoft Power BI with OAC and pulling in the data. The solution's integration capabilities have created some issues for us, especially while retrieving data.

For how long have I used the solution?

I have been using Microsoft Power BI for over seven years.

How are customer service and support?

The solution's technical support has not been very helpful. I have solved my issues by myself and found a workaround for it.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have worked with multiple data visualization tools, such as SAP One and SAP BusinessObjects, where you had different tools for data visualization. I think each tool has its own unique capabilities. The biggest advantage of Microsoft Power BI is its integration with Excel and how it is an upgraded version of Excel. We all know how Excel is used in the market, so Power BI has a strong advantage over its competitors.

What other advice do I have?

I use the solution for myself, and I recommend it to my customers. I would recommend the solution to other users.

The selection of the visualization tool clearly depends on the data sources. I would recommend Microsoft Power BI if I worked for Microsoft. Otherwise, I would recommend other better tools available in the market. It completely depends on the data source and the data volume. I would not recommend Microsoft Power BI if the data volume is very high because it will tend to freeze your report.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Administrator at a tech vendor with 10,001+ employees
Real User
Top 20
Jul 30, 2024
Integrates with other solutions and used for reporting purposes
Pros and Cons
  • "You can integrate Microsoft Power BI with various other solutions like Intune."
  • "The solution should increase the API functionality so that we can use Microsoft Power BI for other purposes and aggregate things."

What is our primary use case?

We mostly use Microsoft Power BI for reporting. We are going to build some solutions. We are going to deploy the scripts from Intune so that it can pull some data, which we can aggregate and show the projections on Power BI.

What is most valuable?

I really like the solution's integration part. You can integrate Microsoft Power BI with various other solutions like Intune. You can push the Intune data warehouse to Power BI. I really like the custom-built solutions that are available in Power BI.

What needs improvement?

I really wanted to send the inventory data to Power BI. I don't know whether the feature is available because I'm working on it and still need to look into it. The solution should increase the API functionality so that we can use Microsoft Power BI for other purposes and aggregate things.

I recently used Microsoft Power BI reporting for Windows Update. I wanted to understand where the reporting data came from, but I couldn't find it. It could be because I had fewer privileges. It would be good to know the data source for the solution's reporting part.

For how long have I used the solution?

I have been using Microsoft Power BI for the past six months.

What do I think about the stability of the solution?

I rate the solution’s stability ten out of ten.

What do I think about the scalability of the solution?

Microsoft Power BI can be used by all company sizes because it's all about aggregating and visualizing data. Any organization needs to have a broader perspective on what is happening. It could be useful for both large and small applications. All ranges of companies can utilize Power BI.

I rate the solution a nine out of ten for scalability.

How are customer service and support?

The support engineers are not ready to schedule the calls or understand the issues and are very eager to close the cases. I have previously worked at Microsoft as a support engineer. I know they may have workloads and may need to handle multiple cases in a day.

However, I'm not finding even the basic courtesy of handling the issues from the engineers' perspective. Except for a few, many engineers are not willing to help the customers. They focus more on their limitations, saying that they don't deal with such issues or that they are out of their scope.

I rate the solution’s technical support a six to seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Informatica is a competitor to Microsoft Power BI. However, Microsoft Power BI is very easy to use, and even a nontechnical person can implement it. Other solutions are a bit complicated when compared to Microsoft Power BI.

How was the initial setup?

The solution’s initial setup is very simple. The solution's deployment takes less than 15 to 30 minutes.

What other advice do I have?

Microsoft Power BI is deployed on the cloud in our organization. I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.