The use case for power BI is to generate dashboards for high-end management and operational dashboards.
Principal System Developer at HHRC
Is easy to install, stable, and scalable, and helps to quickly create dashboards
Pros and Cons
- "What I like about Power BI is how fast you are able to create dashboards and how fast you are able to fetch the data. You can connect to the database or data source, and then you can design your dashboards very easily."
- "There are some limitations in Power BI; you have to work in the Power BI base. However, if you want something not out-of-the-box and you want something custom, you have to do a lot of work."
What is our primary use case?
How has it helped my organization?
Microsoft BI, if used properly, can provide insights that will help management to take better decisions and can benefit from cost optimizations, reduce risks, etc.
What is most valuable?
What I like about Power BI is how fast you are able to create dashboards and how fast you are able to fetch the data. You can connect to the database or data source, and then you can design your dashboards very easily.
The best thing about Power BI is that you can manipulate the data within Power BI, so you don't have to update the data source to have filtration or conditional formatting. You can easily do those things under Power BI.
It is easy and has rapid development.
It is stable and scalable as well.
What needs improvement?
There is an issue with Microsoft because the on-premises Power BI is behind the cloud Power BI. So, the on-premises Power BI is six months or one year behind the cloud version because Microsoft published the cloud features first, and then they published the on-premises version. This has been an issue. They should be on the same level of capability.
There are some limitations in Power BI; you have to work in the Power BI base. However, if you want something not out-of-the-box and you want something custom, you have to do a lot of work. Microsoft can provide some easy way to customize the dashboards.
Buyer's Guide
Microsoft Power BI
August 2025

Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
For how long have I used the solution?
I've been using this solution for two to three years.
What do I think about the stability of the solution?
It is stable, but there is an issue with Microsoft because the on-premises Power BI is behind the cloud Power BI. The features of on-premises Power BI are six months or one year behind the cloud version. They are not on the same level of capability.
What do I think about the scalability of the solution?
The scalability of Power BI is quite good.
How are customer service and support?
Microsoft technical support could be more knowledgeable.
Which solution did I use previously and why did I switch?
We switched to Power BI because it is easy, and there is rapid development.
How was the initial setup?
Installation is easy and took about half an hour.
What about the implementation team?
It requires a little bit of effort, and we needed the help of a consultant.
What's my experience with pricing, setup cost, and licensing?
Power BI comes with enterprise Microsoft licensing. So for the user, you don't have to pay, but you do have to pay a one-time cost.
What other advice do I have?
If you want to use Power BI, you should go for the cloud version. Don't use the on-premises version because the cloud version has a lot of features which the on-premises version doesn't have.
Also, if you are going to use Power BI, you should know what all your capabilities are. Otherwise, if you try to do some things such as develop a dashboard which is not supported by Power BI, it will be a showstopper for you.
I would rate this solution at eight on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Data Engineer at a financial services firm with 1,001-5,000 employees
Stable data analytics tool with good scalability; detects errors and gives detailed error messages
Pros and Cons
- "What's most valuable in this tool is that it gives its users detailed error messages. It's a very stable data analytics tool, and it offers good scalability."
- "Microsoft Power BI can be confusing, because it has two languages that you need to learn if you want to use it, and this makes it more difficult for nontechnical users."
What is our primary use case?
In my project, I have an integration with Microsoft Power BI: I bring the lock from Azure Monitor to Microsoft Power BI, then create a dashboard from there. In the morning, we have a screenshot of the dashboard, and it can show you if there's a failure or not, based on the locking, so I combine the data which we get from the on-premises system, Azure Monitor, and other tools.
What is most valuable?
What I find most valuable in Microsoft Power BI is that it gives users detailed error messages. The lock I bring from Azure Monitor into Microsoft Power BI shows us detailed error messages which is helpful, and this is something you can't get from Azure Monitor, unless you do a custom query.
With Microsoft Power BI, I just need to put everything into a table, so people can filter the data, then they can see the error messages which they find useful. In the morning, if we see some failure in our solution, we can go to the "Detail" tab to see detailed error messages.
What needs improvement?
Microsoft Power BI can be confusing, because it has two languages that you need to learn if you want to use it. This is its area for improvement. First, you have to learn DAX (data analysis expressions), then you also have to learn Power Query M. You need to learn two languages simultaneously. If they can combine and make it just one language, it will be easier for nontechnical users.
For how long have I used the solution?
We've dealt with Microsoft Power BI for six months.
What do I think about the stability of the solution?
Microsoft Power BI is very stable, and it's a nine out of ten for me.
What do I think about the scalability of the solution?
I'm rating the scalability of Microsoft Power BI a nine out of ten. Its scalability is really good, because Microsoft has put in a lot of effort. They have a lot of connectors that let us bring in a lot of data, and even if we don't have enough data, we can use HTTP and REST API code to get data, so that's good.
What other advice do I have?
The way Microsoft Power BI is used, particularly its Cleaner tool, should be improved. I just started using the solution and I use the PowerBI Cleaner with all the BI tools, and we need to have a dedicated data warehouse for that. PowerBI Cleaner would just be plugged directly to the data, and that's not good when you use your analytics solution, plugging it directly to the online transaction database.
We should have an OLAP (online analytical processing) software that's dedicated only for that solution, but we don't do that yet. If we have time, we should do that, but the PowerBI Cleaner would just stop at that stage, because it serves it purpose, e.g. it serves us what we need.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Power BI
August 2025

Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Director at a manufacturing company with 1,001-5,000 employees
Enables us to do all of our self-service analytics and is dynamic in terms of frequent improvements
Pros and Cons
- "It's the analytic engine in terms of the interface on the Power BI environment, as opposed to pivot tables, and it's a mobile solution."
- "Right now, their premium pricing is keeping us out of the premium market. The premium price per user just doesn't make sense for us, but we haven't reached the limit of 500 users to justify the premium."
What is our primary use case?
We use this solution for all of our self-service analytics.
We have the analysis services on-prem and Power BI Pro in the cloud. We are using the latest version of Microsoft BI.
What is most valuable?
It's the analytic engine in terms of the interface on the Power BI environment, as opposed to pivot tables, and it's a mobile solution.
They have a new update every month. It seems to be pretty dynamic in terms of improvement every year.
What needs improvement?
Right now, their premium pricing is keeping us out of the premium market. The premium price per user just doesn't make sense for us, but we haven't reached the limit of 500 users to justify the premium.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
We could scale up to premium or Azure. We're fine.
How are customer service and support?
I haven't really used it other than going on their documentation and seeing posts. I have never had to call for technical support.
How was the initial setup?
The initial setup was straightforward. I would rate it a 5 out of 5.
What about the implementation team?
Deployment was completed in-house.
What's my experience with pricing, setup cost, and licensing?
I would rate them 4 out of 5 for their current pricing. There are no additional costs to the standard licensing fees.
What other advice do I have?
I would rate this solution 9 out of 10.
They're a market leader. They're the best in class, so I would definitely use them over any analytic tool.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Practice Manager at a computer software company with 10,001+ employees
Reasonably priced, easy to deploy, and user-friendly data analytics and reporting solution
Pros and Cons
- "Good reporting and data analysis tool that's user-friendly, easy to deploy, stable, and scalable."
- "The UI looks awkward once the graphs have been generated in the console. This is what Microsoft can work on."
What is our primary use case?
We use Microsoft Power BI for production testing. We're not using it for production automation. It's being used for testing and testing themes. We have a testing requirement, so we want to mimic automated workflows on production to be validated on regular intervals, and this is how we use this solution.
What is most valuable?
One valuable feature of Microsoft Power BI is that it's user-friendly. It also has good connectivity between multiple source systems. It's also a good data analysis tool.
What needs improvement?
The UI looks awkward once the graphs have been generated in the console. This is what Microsoft can work on. They should make the graphs more user-friendly, because other parts of Microsoft Power BI are user-friendly, but the graphical representations aren't.
For how long have I used the solution?
We've been dealing with Microsoft Power BI for five to ten years now. We were early adopters of cloud solutions, e.g. AWS and Azure, which we adopted from the start. We are a complete cloud company.
What do I think about the stability of the solution?
Microsoft Power BI is a stable solution.
What do I think about the scalability of the solution?
I find Microsoft Power BI scalable.
How was the initial setup?
It's very easy to deploy Microsoft Power BI.
What's my experience with pricing, setup cost, and licensing?
Microsoft Power BI has reasonable pricing.
Which other solutions did I evaluate?
We evaluated Microsoft Azure.
What other advice do I have?
We use Microsoft Power BI. We also use AWS, but what we primarily use is Microsoft Power BI.
We're using a combination of deployment models for this solution, because the model will depend on the customer need.
We don't procure this solution and other Microsoft tools for ourselves. It's the customer who procures them, and there is not much issues for us to contact support. We are a Microsoft company, e.g. we are partners with Microsoft, so we have good rapport with them.
We recommend Microsoft Power BI even for large enterprises. It's a tool that could be used even by smaller enterprises and by end customers.
My rating for Microsoft Power BI is an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Head of business transformation and digitalization at Apple
Allows you to manage data governance, and data for certain organizations, and present it in a way that is more advanced than the manual reporting
Pros and Cons
- "Considering that it's Microsoft, it can be integrated with the Power Platform, which is also Microsoft-based, like SharePoint, Power apps, Power Automate, and Power BI, which is the most user-friendly."
- "From an improvement perspective, I think if the Power BI developers of that platform would really focus on being more detailed and specific on the error messages, it would help a lot of developers troubleshoot and maintain the report ECT or the dashboard ECT."
What is our primary use case?
We use the solution for data analytics, so we use it to manage data governance, manage the data for certain organizations, and present it in a way that is more advanced than the manual reporting that was being done before via Excel. Now it's kind of interactive. It's more modern, so there are a lot of new features. It can be integrated with more BI tools also.
I've been in different organizations with different setups. I've experienced using on-prem, cloud, and hybrid.
What is most valuable?
Considering that it's Microsoft, it can be integrated with the Power Platform, which is also Microsoft-based, like SharePoint, Power apps, Power Automate, and Power BI, which is the most user-friendly. It can also be integrated with more systems or domains that are non-Power BI domains, so it can be connected using API, SQL, or Azure. You can connect into your local premises, or database, et cetera. There's a lot that you can use Power BI with, and I think it's the number one BI platform in the market.
What needs improvement?
Based on my experience, everything's good in Power BI. Consistently, it's being updated every month. There's a new feature that is being added to the platform, but I think one thing that can be improved is with regard to the error messages. When there is a problem, the error message is not specific about what's causing the problem. Maybe they intentionally generalize it because there could be a lot of causes. From an improvement perspective, I think if the Power BI developers of that platform would really focus on being more detailed and specific on the error messages, it would help a lot of developers troubleshoot and maintain the report ECT or the dashboard ECT.
There needs to be more specific error messages. You encounter problems normally for the development part and maintainability part, and there are some issues that you or any developers would encounter. It's resolvable, but it would take some effort to really dig in and investigate. Some of the messages, for example, will say that the main package is missing, which could mean a lot of things. It could be a formatting error, it could be a file type error, it could be a transformation error on the helper file, et cetera. If there was a sub-description of what that is, it would be a great improvement on Power BI.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is very stable. It's been around for more than five years. It was released to the market around 2015, it was conceptualized in 2011, and consistently it's been at the top of the market, against all its competitors, because it's a Microsoft product. I think the secret there is in the way they update their report consistently. The platform is being updated every month, so all the needs of the developers are being met.
What do I think about the scalability of the solution?
It's scalable. You can be a junior developer and work on your mini projects or your supporting mini team, and you can create your own presentation with Power BI, as simple as that. You can also handle multi-database projects and huge enterprise level data and combine all the different systems, get all the data, and put it into Power BI. Power BI has the capability and the power to cater that.
How are customer service and support?
There are times when I can't resolve certain problems, and of course I'll exhaust all my resources. I would talk to my colleagues as well. Aside from that, there are BI groups or BI developer groups on Facebook, wherein I just post a question and then we all help each other. But if there are problems that can't be resolved, we go to Microsoft and create a ticket.
You don't need any technical support for BI because you have a very big community. There's Google, and then there are a lot of people who are very willing to help. Adam, from Guy in a Cube, is very popular. He's part of Microsoft, and he's popular on YouTube. He answered one of my questions, and it's a very hard question. I think a lot of the problems that I encountered were resolved.
Which solution did I use previously and why did I switch?
I have also used Active Directory. I was a service desk analyst, which is a level one IT. For Active Directory, I use that to support the organization's directory, IT concerns like internet error issues, their profile, if they can't access a certain website, their password needs to be reset, et cetera.
Power BI has different kinds of setups, so one setup would be connecting to an SQL server database. I have experience connecting to SQL databases, and I do basic SQL coordinates because normally it's done in collaboration with SQL administrators.
How was the initial setup?
I'm a seasoned BI developer, so it's easy for me, especially if it's not a very complicated project. There are different setups, depending on the project and depending on the organization. There are really complicated ones. For example, if you are going to connect to SSA live connection, a cube has to be built, there will be expenses, et cetera. There are requirements that would involve different teams and different people because of the expenses, et cetera. There are also simple ones like when you're just connecting to Big Data, or SharePoint, or SAPI, or local, or databases. It depends on projects, but for me as a seasoned developer, I think it's going to be easy.
What other advice do I have?
I would rate this solution 10 out of 10, against all the other competitors and as a BI tool.
It's a 10 because of the price. It's not that expensive compared to other BI tools. It's also with regard to maintainability. It's easier to understand, easy to manage, and it's very flexible. You can create projects, you can create a website, et cetera. It also has accessibility. It can be integrated with a lot of systems and applications. It's the leading BI tool in the market.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Sales Manager at Skhomo Technologies
It has self-serve analytics that the end-users can do themselves
Pros and Cons
- "The one feature most of our customers like is data visualization. When we were doing BI directly from SQL, most users found it challenging to create their own reports. Power BI has self-serve analytics that the end-users can do themselves. On most projects, people are primarily using data visualization and self-serve analytics."
- "These licenses are in US dollars. With a long-term license, the client is unaffected when the exchange rate goes up. However, if the exchange rate goes down, you don't get refunded from the excess money you've paid. I guess that is a risk you take in business."
What is our primary use case?
We deal with government agencies that compile stats and data. For instance, the use cases for the department of education are all school-related. They need to know the number of schools in a given region, attendance, etc. They also need to monitor monthly changes in the data, so they run analytics to see where enrollment and attendance are dropping or how schools are performing.
Recently, we developed an application for the South African statistical bureau. They use Power BI for their dashboards to show precisely how many people were counted in which areas, and where they have the challenges. We have different use cases depending on the project and the client's requirements.
It's deployed in the cloud because Microsoft has switched to offering Power BI as a service. Most of our clients are doing all of their business intelligence primarily on the cloud, but we still have clients that are running SQL who prefer to do their own intelligence internally instead of using cloud solutions.
What is most valuable?
The one feature most of our customers like is data visualization. When we were doing BI directly from SQL, most users found it challenging to create their own reports. Power BI has self-serve analytics that the end-users can do themselves. On most projects, people are primarily using data visualization and self-serve analytics.
There are probably several other useful intelligent tools included with Power BI that we never use, but they might be good for other use cases. For instance, if you're selling consumer products, you might benefit from Power BI's ability to track sales performance. But our government customers mostly use data visualization internally to make decisions.
What needs improvement?
I'm not a heavy Power Bi user. I use it as my CRM, and it gives me all the information that I need. I haven't found anything that isn't useful for what I'm working on at the moment. Maybe later, I might think of something and find that Power BI doesn't have. It's quite an improvement compared to using Microsoft SQL for business intelligence.
For how long have I used the solution?
We've been working with Power BI for many years. Before we started using Power BI, we were on SQL SSIS and SSRS. We've been in the BI business launched back in 2003. Most of our business was business intelligence even though we didn't have a lot of analytics.
We do quite a lot of data warehousing, business intelligence, etc., but when we started, we were mainly dealing with data manipulation. I would say it has been more than 15 years.
What do I think about the stability of the solution?
I don't have any complaints because we used to be a partner of a company that set up our environment. They are a sales partner, and our sales are very good, but there were always issues with the technical support. At the moment, I would still recommend everyone to move to Microsoft Power BI regardless of their environment.
What do I think about the scalability of the solution?
It's highly scalable and stable.
Which solution did I use previously and why did I switch?
One of the vendors we used to work with was Qlik, but we found that Qlik's support wasn't as good as what we're getting from Microsoft. With IBM, the biggest challenge was that companies didn't have the analytics skills to use their solution. Customers would complain that it didn't do what they wanted it to do, but it is not the tool. It's the skill that you have on the market.
Microsoft made sure they certified competent solution implementers. It was great. We were privileged to be one of those companies that Microsoft picked, and they helped us train some of our technicians to be adept at some of these solutions.
All of our technicians are certified, so Microsoft refers certain organizations to us locally for help implementing their solutions. We have a solid technical team, especially around the Microsoft Power Apps, including Power BI.
How was the initial setup?
Deploying Power BI is straightforward because they've made it so easy with cloud solutions when they came out with the Microsoft Power Apps. Power Apps includes Power BI, Microsoft Flow, and some others. I do everything myself, so I can do my workflows in the background of Power BI on all the applications even though I'm not an everyday applications development person. I haven't done development in years.
With Power Apps, you don't necessarily need to install anything because it's already there on the cloud. You customize it and point it to your data sources. Within a couple of minutes, you're done. Then from there on, you can customize your reports however you want. I think it's effortless to work with.
The number of people needed for deployment depends on the size of the organization, and the scope of what you're trying to do. You may have a small organization with fewer than 500 people, but they might deal with a lot of data. That means the project is going to be very big.
Conversely, you could have an organization with about 2,000 people, but they are not a data-intensive organization. Then you will need just a few people. For much larger organizations, you'll find that you might need to have the whole applications development team of between five to 10 people for the actual implementation, including your project manager, business analysts, and various technical support personnel.
For a big organization, you would maybe have five technical guys, including your lead as well as two senior technical people and two juniors. Then as the project grows, you can add four more. At the end of the day, we're looking at about five to 10 people for a bigger project.
However, it's not the same as an on-prem deployment. Most of the work is customization because everything else has been done on Azure. Generally, with things like your standard Power BI deployment, you need just about five people. That includes the project manager and the business analysts plus two or three technical people.
You do an installation and all the customization a client wants, but from there on, you run out of work to do because everything is running smoothly. I've heard some say that it's making people lazy because if you do everything correctly the first time around, you won't have anything to do for a couple of months except maybe change a couple of things for users. From the technical point of view, you find that you have absolutely no work to do until you move on to the next client. The deployment is quick versus how long it used to take as before we went on to Azure.
You don't need a large team for maintenance because somebody else takes care of it. At most, you need two or three technical people and then an account manager. Probably about three. You're not managing the service or the infrastructure. You are just managing the environment.
The management is much easier compared to how we used to do it before. You needed maybe six or seven people, with some managing the environment and others the infrastructure. For example, the department of education has a user base of more than 500,000 people, but the whole environment is managed by two people. With the Azure infrastructure, everything running in the background is taken care of.
What was our ROI?
The return on investment with Microsoft is quite good. The value of the product is far higher than the price you pay. The most significant added value with Microsoft products is their ease of use. If you buy things like Power BI, you become a Microsoft partner and gain access to some customer training, so you learn to optimize everything related to Power BI.
They go the extra mile. They have the training online, so when you get stuck, you can go through the training and know exactly where you made a mistake instead of going out to a training institution and spending a lot of money for precisely the same training. The licenses you pay over five years don't even make a dent in some companies' budgets.
For instance, one of our customers was running a Software AG solution analytics solution. Even though we are a Software AG partner, we suggested they go with a different solution because of their budget. We implemented Power BI, and now they don't want to go back to the previous product because they're saying this one is much more user-friendly than before.
What's my experience with pricing, setup cost, and licensing?
Most of the customers we work with go for volume licenses. Some pay annually or get a more extended license for three to five years. All of the licenses are on an annual basis, but Microsoft will amortize it to an extent. If it's five years, they'll include the possible interest they might have the following year. Ideally, their licensing scheme is an annual license, but they make it easier for some of our clients to take a five-year license but package everything inside for them to buy the license for five years.
I think that's helpful because most government institutions budget on a five-year basis. They have a five-year plan broken down into an annual OPEX. The CAPEX will be five years, and everything else would be OPEX. Most of these licenses get put on an OPEX whereby the client pays once. Then for the five years, they don't necessarily have to worry about anything with Microsoft.
These licenses are in US dollars. With a long-term license, the client is unaffected when the exchange rate goes up. However, if the exchange rate goes down, you don't get refunded from the excess money you've paid. I guess that is a risk you take in business.
What other advice do I have?
I would rate Microsoft BI nine out of 10. We buy from a couple of vendors, and Microsoft is always at the top of the list for ease of use, simplicity, and cost. I've used the other vendors, but I'm still in love with Microsoft.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Analyst at a manufacturing company with 5,001-10,000 employees
Reasonably priced, stable, but tab options needed
Pros and Cons
- "The initial setup is simple to do."
- "In Microsoft Excel, you are able to have tabs. However, in Microsoft BI you do not have this flexibility."
What is our primary use case?
We have both deployments for Microsoft BI, cloud, and the on-premise.
We are using SAP BI and Microsoft BI to augment the other.
What is most valuable?
Overall Microsoft BI is meeting our needs.
What needs improvement?
In Microsoft Excel, you are able to have tabs. However, in Microsoft BI you do not have this flexibility.
When you create tables in Microsoft BI, you have to create them separately. I can't have several reports packed together in one document, whereby I can have different tabs. You could have several pages of your dashboard, such as a summary page with all the detail. However, in the paginated reports, you don't have that kind of flexibility. This is a major area that Microsoft needs to work on.
For how long have I used the solution?
I have been using Microsoft BI for approximately three years.
What do I think about the stability of the solution?
Microsoft BI is stable.
What do I think about the scalability of the solution?
I have found Microsoft BI to be scalable. We did an enterprise-wide deployment and every one of the 500 people in the company uses it.
How are customer service and support?
I have not needed to contact Microsoft or the local vendor.
Which solution did I use previously and why did I switch?
We use SAP BI in parallel to Microsoft BI currently. Our plan is to replace the SAP BI with Power BI. The phase we are in now is to run both of them in parallel and see how everything is operating before we completely phase out SAP BI. The focus isn't on SAP or Power BI. It used to be our SAP BI solution. Since we started using Power BI, the plan is to actually discontinue SAP BI. maybe by next year we will no longer use the SAP BI.
I switched to Microsoft BI from SAP BI because, in my part of the world, it is becoming the most popular BI tool. Additionally, the ease of integration and our organization is a Microsoft shop. Everything is Microsoft, our databases, our ERP, and we use Microsoft dynamics and Business Center.
The ease of integration of the BI tool is important for our organization. The scalability and then the licensing are good. If you choose the cloud for SAP BI, you have to spend more. The planning modules sometimes do not come with the package and you will need to spend on it.
It is not necessarily that Microsoft BI is better, but because there are other benefits when you consider Microsoft BI. The ease of integration with the DB and the ERP, and then you look at the overall cost.
How was the initial setup?
The initial setup is simple to do.
What about the implementation team?
We did the implementation ourselves. The solution does require maintenance.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft BI is reasonable. Other solutions such as SAP Cloud are more expensive.
We pay annually for the license of the solution and we are using a premium license.
What other advice do I have?
The choice of a BI tool is relative. If you have the capacity and the budget, you could decide to use SAP BI. There are other BI tools on the market. Why did we choose Microsoft BI is because of the nature of our business environment, the nature of your data, and many other factors that have to be considered.
I rate Microsoft BI a seven out of then.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Supply Chain Management at Intricon
Allows you to add information to the reporting information and expand upon it, but you can't share reports with others unless you have an additional package
Pros and Cons
- "The flexibility of the program is valuable. We are able to add other information to the reporting information and expand upon it."
- "We found out that you can't share a report with others unless you have an additional package. That caught us off guard. It came as a program that somebody could go in, build a report, and show it, but you can't share it without having additional licenses."
What is our primary use case?
We're using it for sales information and production information. Pushing a report into Power BI makes it easier to use and a little bit more powerful.
We're using the most recent version of the solution.
What is most valuable?
The flexibility of the program is valuable. We are able to add other information to the reporting information and expand upon it.
What needs improvement?
We found out that you can't share a report with others unless you have an additional package. That caught us off guard. It came as a program that somebody could go in, build a report, and show it, but you can't share it without having additional licenses.
For how long have I used the solution?
We've had Microsoft BI for about two years, and we are using it currently. It's a part of Microsoft Teams.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
I don't know if it's scalable to the point that we want it. It seems to fit where we have it. We haven't really looked at its scalability. We have other tools, but it works well for what it's doing today.
There are roughly half a dozen users of this solution, and it has sales-related information. There is one driver, and she merges the information. So, there aren't too many rules at this point.
We don't have any plans to increase its usage at this time.
How are customer service and support?
It has been good.
Which solution did I use previously and why did I switch?
That would've been Excel. So, it isn't a switch; it is growth.
How was the initial setup?
It was easy. We had a good understanding of being able to map two programs together. We had a little training, but otherwise, it was good.
The program installation took a few days, but it took weeks to make the intelligence and the company information look right.
What about the implementation team?
We did it ourselves. We had an individual who worked with it in the past. She picked it up very quickly because she was already trained.
We don't need anybody specific for its maintenance.
Which other solutions did I evaluate?
We didn't evaluate any other options. The use of Power BI just came with the program, and we installed it. We weren't looking for something different. It just was there for us to use.
What other advice do I have?
My advice to others who are looking into implementing this product is that it is important that they understand their information. They have to understand how the program works, but they also have to understand their information for it to work better.
I would rate it a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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