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Northern Europe IT Business Intelligence Manager at Adecco
Real User
The tool is very flexible, allowing for creativity
Pros and Cons
  • "The tool is very flexible so it allows creativity."
  • "I think that the product would benefit by increasing the range of visuals and graphics readily available, as opposed to using a third party included as part of the product."

What is our primary use case?

Microsoft BI can be useful for several scenarios, depending on your end audience, or what they're looking for. Depending on your creativity, imagination, and what the tool allows you to build, you can create a lot of cool things with it. You can build a lot of very elaborate and dynamic reports for example. The most important thing to consider is to understand what your audience is looking for. The development side of the tool is not the problem.

How has it helped my organization?

The usability of the tool is very simple. If you know the basics, it's fine. Even if you don't have the basics, there is a lot of self-service documentation available which helps to guide the user to start to use the tool, and how to navigate through it. 

There was also a new feature added last month to help new users practice using the system by providing an example data set to experiment with. Power BI server can be run on-premise so that your reports are available locally. Or you can have a premium version, including all your reports on the Cloud. It can be determined by the number of refreshes required from the reports or can depend on the volume of users that are consuming the reports.

What is most valuable?

The tool is very flexible so it allows for creativity. Power BI allows you to incorporate Microsoft Visio diagrams and other graphics from Microsoft tools. You can also integrate third-party visual graphics created from other tools, such as R or Python. It is useful to be able to obtain additional charts or different types of graphics developed by a third-party tool. This gives you more options for your end solutions. However, for some third-party tools and graphics such as Zoom charts, you have to pay for those separately. This is useful if you really wish to mesmerize your audience with dynamic, interactive visuals.

Alternatively, if you just want to use what is available to you, and with a little bit of UX/UI knowledge and creativity, you can build really cool stuff with it. For example, you can have dynamic dashboards on a screen that is connected in real-time. Users can interact directly with the data, so when they click the mouse, they can see the data changing. There's a lot of things that you can do with it. Let's say you develop a report, to put on a big touchable screen. Let's say the CEO is presenting to someone, and he's on a big screen. As soon as he touches a dialogue or a graphic on the screen, all the data changes. 

As an example, in CNN news, or any news, where they are presenting, and there are some dashboards and reports, journalist clicks on the screen, and everything changes instantly. That's what Power BI can do. If you have touch screens Power BI allows you to interact with your data.

What needs improvement?

I think that the product would benefit by increasing the range of visuals and graphics readily available, as opposed to using a third party included as part of the product. One way they could do that is for Microsoft to buy some of those third party companies, as they are specialists in visual creation, and they are making money from that. However, I understand that perhaps Microsoft maybe doesn't want to invest in that side of the business. Perhaps it is a financial decision. I would say that if we can have those additional visuals built into the product, it will be great. Alternatively, in the future, there should be an additional tool there that allows you to create your own visuals. That will give users more flexibility. 

It would also be useful for users with little experience in coding, or other Microsoft tools such as Excel. For example, let's say, you are a random user, and you're just looking at the computer for the first time. You open Power BI, but you know you can go to an Excel file and connect to that Excel file from Power BI. This is very simple and intuitive. So, once you have connected to the data, you can see your fields on the right-hand side, and all you need to do then is to drag and drop the fields you need. You can then select a relevant visual or graphic, and put the information alongside that visual, and then you have the visual and the data created as one item. This is very useful and dynamic. This would also have the other huge advantage, in that it would be a cheaper solution to use. I would like the ability to reuse connections. 

For example, if I created a connection to an SQL server, and I published my report using that connection, and then shared my report, it would be useful to be able to reuse the existing connection to the SQL server. In this way, I can reuse the existing dataset to create another report. I believe this is already the subject of a support ticket. Say I then wanted to reuse another connection from a different connection, say Oracle, to use in the same report, I could use the connections to those two sources and build the report. If I already have the sources online, and available for me, it would make sense that I could reuse them. At the moment, you can only reuse one data source. You cannot reuse more than one data source, at least if the data sources are online. One workaround would be to access each data source in turn, to obtain the data for the report. However, from October 2020, when using Excel driven reports, it is possible to reuse data flows or reuse the data component, from Power BI in Excel. So Microsoft has already implemented it for Excel, but it is still in the preview features. That will help a lot in financial areas. This could also impact company sales forecasts and sales.

Buyer's Guide
Microsoft Power BI
June 2025
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,490 professionals have used our research since 2012.

For how long have I used the solution?

I have 10 years of experience using BI tools, like Tableau, Power BI, QuickView, and MicroStrategy. I have a background in technical architecture but my main expertise is in BI tools. I use Power BI. It's a business intelligence tool that helps you develop and create reports that you can connect to various data sources. Then you can slice and dice, and build what you want to build from there.

What do I think about the stability of the solution?

Microsoft BI is stable.

What do I think about the scalability of the solution?

The product is scalable, and new updates come out every month.

How are customer service and support?

Microsoft Technical Support is very good. If I need their assistance, they will liaise with me. They are very flexible, useful, and very friendly. They are very open to helping you out. So depending on how you escalate your call, and say it's a high-priority issue they contact you very fast. They have support lines globally. So if I'm in the Czech Republic, I may be contacted by someone from Romania, or from India, or another zone. It's fine, if, for example, I'm not English, and I need to speak to someone who speaks Spanish, they put me in touch with someone who speaks Spanish. There is a lot of available support for Power BI, and they have their own Power BI page called Power BI Support. Power BI issues are registered on that page. Support usually fixes the issues within the given timeframe. The other good part about Power BI is the huge Microsoft community that it is there. So you can raise tickets and use the community which is on the same page. Sometimes the community helps you find your solution. So, it provides two ways to access support solutions.

How was the initial setup?

It's easy to install which helps new users to the product. The installation process is easy. You can install it from the Microsoft store, or you can go directly to the Microsoft portal, and download the version that you require. It keeps historical versions available in case you need to test a different version. The advantage of the Microsoft store is that as soon as you install it from there, it always keeps you updated with the latest version. Also from a Power BI service point of view, you have several capabilities. The learning curve comes in when researching the different features, and what is new in the product, as well as what is going to be provided in future versions. The advantage of Power BI is that every month you have something new provided with the update. For example, you may have a new connection, additional visuals, or use new narratives.

What's my experience with pricing, setup cost, and licensing?

We have 8,000 Power Bi licenses in our organization, so it is widely used. Setup is easy, and the cost is economical. You do sometimes need to pay additional costs for third party products which "plug-in" to Microsoft BI.

What other advice do I have?

I would give Microsoft BI a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samuel Olubode - PeerSpot reviewer
Internal Audit Officer at a financial services firm with 51-200 employees
Real User
Top 20
Provides valuable data visualization tools, but the customization features need improvement
Pros and Cons
  • "The product is scalable."
  • "There is room for improvement in terms of customization and configuration options, particularly for more advanced users."

What is our primary use case?

I use Power BI primarily for generating reports, analyzing data, and supporting data-driven decisions across various functions within the organization.

How has it helped my organization?

The solution's data integration capabilities are beneficial because they allow us to seamlessly integrate data from multiple sources, simplifying the analysis process and providing a comprehensive view for better decision-making.

What needs improvement?

There is room for improvement in terms of customization and configuration options, particularly for more advanced users.

For how long have I used the solution?

I have been using Power BI for quite some time now.

What do I think about the scalability of the solution?

The product is scalable. Expanding its use across different teams within the organization has been relatively easy.

What was our ROI?

We are seeing a good return on investment with Power BI, particularly in terms of how it has streamlined our reporting and analytics.

What's my experience with pricing, setup cost, and licensing?

The solution's costs are quite reasonable given the range of features provided.

What other advice do I have?

We receive real-time reporting with Power BI, which greatly impacts our decision-making process by allowing us to respond more quickly to changes in the data.

The data visualization tools particularly strong. The ability to create custom dashboards and reports tailored to different

It is highly user-friendly and cost-effective. However, it may lack certain advanced features present in other solutions.

Overall, I rate it a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Power BI
June 2025
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,490 professionals have used our research since 2012.
New Digital Applications Specialist at Alpina Sa
Real User
Intuitive design, scales well, and simple setup
Pros and Cons
  • "The most valuable features of Microsoft BI are its intuitiveness and ease to use."
  • "Microsoft BI lacks some of the scheme features. It would be beneficial if there were a way to show how we move values in a different way."

What is our primary use case?

We utilize Microsoft BI for conducting comprehensive analytics by comparing data from the current year with the preceding year to identify patterns and variations. This software aids us in performing overall data analysis.

The solution can be deployed on the cloud and on-premise.

How has it helped my organization?

Microsoft BI has proven beneficial for my organization as it simplifies the presentation of complex data that was previously challenging to comprehend through other means. Specifically, Power BI allows for graphical representation that significantly enhances data understanding compared to raw tables.

What is most valuable?

The most valuable features of Microsoft BI are its intuitiveness and ease to use.

What needs improvement?

Microsoft BI lacks some of the scheme features. It would be beneficial if there were a way to show how we move values in a different way.

For how long have I used the solution?

I have been using Microsoft BI for approximately three years.

What do I think about the stability of the solution?

I rate the stability of Microsoft BI an eight out of ten.

What do I think about the scalability of the solution?

I have plans to use the solution more in the future.

I rate the scalability of Microsoft BI an eight out of ten.

How was the initial setup?

The initial setup of Microsoft BI is simple.

What was our ROI?

We have received a return on investment using Microsoft BI.

What's my experience with pricing, setup cost, and licensing?

The price of the license can be better. 

What other advice do I have?

I rate Microsoft BI an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Global Data Architecture and Data Science Director at FH
Real User
ExpertModerator
Good data transformation features, easy to learn for users of Excel, and the support is quick
Pros and Cons
  • "What I like most is that I can do everything in Power BI that I can do in Excel."
  • "The only challenge I have found is that they do not have a Mac version."

What is our primary use case?

Enterprise reporting and digitization of dashboards using Microsoft Power BI, SSRS and Azure Reporting DB by integrating several applications to establish single version of truth.

How has it helped my organization?

Microsoft BI stack is very easy to use and most of the developer versions are free such as Power BI, DAX, SQL Server Development Edition. This helped us quick prototyping to generate value of data resting in silos. 

What is most valuable?

What I like most is that I can do everything in Power BI that I can do in Excel. It is very compatible with Excel tools, and anybody who works with Excel can learn and use Power BI quickly. 

Writing formulas and data transformation are good features.

What needs improvement?

The only challenge I have found is that they do not have a Mac version of Power BI. They should have versions for both Apple and Unix because you cannot install the desktop version for these operating systems.

In the future, I would like to see them add more AI and machine learning features, as well as self-service analytics.

You can use R and Python, but it would be helpful if they had some no-code machine learning options that you find in other tools.

The UI/UX can be improved. Products such as Tableau and QlikView are very good in terms of the user interface.

For how long have I used the solution?

I have been using Microsoft BI for five years, on and off.

What do I think about the stability of the solution?

I have not found any issues with respect to stability. Microsoft has invested a lot and they are continuing to invest in Power BI.

What do I think about the scalability of the solution?

Given that there is a server version for services that can be used to implement and roll out reports at the organizational level, it's scalable.

In my current organization, I am training 15 people on how to use it and I am looking to expand to 50 users.

How are customer service and support?

Microsoft support is quick. We also have a dedicated partner for support, and they are good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to incorporate Power BI in the stack, we were using Microsoft SQL Server Reporting Services(SSRS) only. They do not have any visualization interface, but you can do static reporting. This is the reason that we are switching. Probably, we will use SSRS and Azure SQL at the backend, but there won't be used as the visualization tool.

For visualization, we used to use Excel. Which not reliable. 

How was the initial setup?

The installation is easy. The download takes perhaps five minutes, depending on the bandwidth. Overall, it can be downloaded and installed within half an hour and no training is required.

The desktop version is used for development and the cloud version is used to submit a report. Essentially, it is Power BI Desktop and Power BI Services. The desktop version is what is on-premises.

What about the implementation team?

You can deploy yourself but of course, in an office, you require an administrator.

What's my experience with pricing, setup cost, and licensing?

The cost of this product is very low, at approximately $8 or $9 per month for a developer. It is the cheapest of all of the visualization tools. They have a 30-day trial available for you to try it.

For personal use, this product is free to use.

Which other solutions did I evaluate?

Tableau is a little bit expensive, although it is good if they want a very sophisticated solution. Both Tableau and QlikView are a little better in terms of the user interface.

What other advice do I have?

You need a technical team to operate the solution. You need people for the administration of the data connection and data integration. They should be skilled in SQL, data management, and so forth. Typically, these are data engineers.

We plan to continue using Microsoft BI. We are onboarding and implementing organization-wide for our long-term strategy, and the entire organization will be using Power BI.

My advice for anybody who is considering this product is that it is easy to learn, especially for somebody who is good at Excel. Other tools are easy to use as well but if you are a Windows user then Power BI is a good option.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1709679 - PeerSpot reviewer
Information Technology Architect at a financial services firm with 201-500 employees
Real User
A good solution that supports the Microsoft ecosystem and is easy to install
Pros and Cons
  • "It is very good, and it supports the Microsoft ecosystem, including Excel, etc."
  • "The handling of the workspaces can be made more granular for user access rights. It can be managed a little bit better in terms of the connection to Active Directory so that we have more granular access rights. I am not sure if this is really possible or if we can solve it differently, but we need a lot of workspaces, and we are not sure how we can deal with it from the access rights perspective."

What is our primary use case?

We are using Power BI for reporting.

What is most valuable?

It is very good, and it supports the Microsoft ecosystem, including Excel, etc.

What needs improvement?

We have been using it only for a couple of months, and we are at the beginning of our learning. The area of improvement is difficult to say. The handling of the workspaces can be made more granular for user access rights. It can be managed a little bit better in terms of the connection to Active Directory so that we have more granular access rights. I am not sure if this is really possible or if we can solve it differently, but we need a lot of workspaces, and we are not sure how we can deal with it from the access rights perspective.

For how long have I used the solution?

I have been using this solution for a couple of months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We are not sure because we currently have a simple installation on the PC, but the idea is to scale it via Office 365 cloud implementation.

It seems suitable for small, medium, and large enterprises. It should be able to scale up. Based on the marketing slides, it should be able to handle all kinds of enterprises.

How are customer service and support?

We have not had any problems, so we had no requirement to use technical support. 

How was the initial setup?

It is quite easy. You just need to install a program and use the connectors and drivers, and that's it. 

What about the implementation team?

I did it myself.

What's my experience with pricing, setup cost, and licensing?

We are end-users, and we don't take care of the prices and accounting. We get a product and pay the fee to our internal service provider, but its price should be reasonable. Otherwise, they wouldn't have bought it.

What other advice do I have?

We are not very experienced in it. So, I don't know if I can recommend it, but we are using it because it is very good.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1789389 - PeerSpot reviewer
BI/BO Hana Application Consultant at a manufacturing company with 10,001+ employees
Real User
Flexible with good pricing but there are limitations around data volume
Pros and Cons
  • "The stability is great and continues to get better and better."
  • "Technical support could be a bit better."

What is most valuable?

The solution is very powerful and very flexible. 

It is very easy to set up and you can connect it to multiple systems very easily.

They keep on upgrading, performance-wise. 

Power BI is very fast; they have improved Power BI a lot in general over time. YOu can see the difference. 

The stability is great and continues to get better and better.

The pricing is pretty good.

What needs improvement?

They should provide some kind of extra visual. There are a lot of third-party companies that provide these visuals, however, it would be better if, instead of relying on a third party, they could have their own. We should have by default in the package itself, some good visuals.

Technical support could be a bit better.

The performance could be enhanced in the sense that there is a limitation of the volume of data that it can hold. 

While they have some different options out there, they did not improve anything when you connect to any dataset, when you have to import. You need to connect online, meaning live.  

You cannot create so many things on the Power BI side, such as adding a new column, which is not possible in your live reporting, direct query option. In contrast, with the import method, you can do so many things. They need to improve on the direct query option side.

What do I think about the stability of the solution?

The product is stable. I have seen a lot of improvements in the stability of their application lately. If you compare what's available now to the last three to four years back, you can see it's more stable.

What do I think about the scalability of the solution?

It's scalable and it scales quickly. Nowadays, being on the cloud, expanding is very easy.

How are customer service and support?

While support is okay, they need to improve it a lot. Of course, they're improving as we speak, yet, I would say, if you can ask me the ratings, I would still say it's still rather low and good - not great.

Which solution did I use previously and why did I switch?

I'm also familiar with SAP, which doesn't scale as well. SAP also is much more expensive. SAP is a big product, whereas Microsoft BI is much smaller. They only overlap in terms of the analytics cloud and the SAP goes above and beyond and offers many, many more things. 

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. They give you many options by splitting up the licensing. They have multiple types of licenses out there based on your usage. You can increase your pricing if you use it a bit more, however, it's still quite reasonable as compared to SAP. 

What other advice do I have?

We are a customer and end-user. We are not a Microsoft (or SAP) partner.

I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product and Systems Director at SPCM
Real User
It's good for tracking indicators like KPI, sales, and a bunch of other essential metrics for our company's strategic planning.
Pros and Cons
  • "Power BI has strong support from Microsoft. If you need help, they answer promptly. There are also several discussion groups where you can get information, like the product roadmap and any new things coming up."
  • "Microsoft has made a lot of progress with Power BI in the past couple of years, but there is still some room for improvement. For example, Integration is one area they could work on. They are adding more integration with other Microsoft tools, but I would like it if they sped up the process."

What is our primary use case?

Power BI is used internally to track indicators like KPI, sales, and a bunch of other essential metrics for our company's strategic planning. Power BI creates reports and compiles data coming from various sources, and we create dashboards for managers and executives to monitor these indicators.

There is also an external use case. We also have a team that provides BI as a service. Let's say your company collects all your data manually in Excel sheets and creates reports. We get rid of the Excel files and automate everything using Power BI to create dashboards and reports.

What needs improvement?

Microsoft has made a lot of progress with Power BI in the past couple of years, but there is still some room for improvement. For example, Integration is one area they could work on. They are adding more integration with other Microsoft tools, but I would like it if they sped up the process.

For how long have I used the solution?

We've been a Microsoft partner for 12 years.

What do I think about the stability of the solution?

Microsoft Bi is stable. 

What do I think about the scalability of the solution?

Microsoft BI is scalable. 

How are customer service and support?

Power BI has strong support from Microsoft. If you need help, they answer promptly. There are also several discussion groups where you can get information, like the product roadmap and any new things coming up. 

How was the initial setup?

Everything is in the cloud, so you don't do anything. You only need to download a client, and that's it. If you have to create an embedded solution, it only takes five minutes.

The entire deployment takes a couple of hours, but you don't need a specialist to deploy it. Obviously, you need someone who understands the technology and how to follow instructions, but it's pretty straightforward stuff.

What's my experience with pricing, setup cost, and licensing?

Power BI's price is good relative to its competitors. It has more than 400 or 500 different connectors. A lower price would always be welcome. The price is fine, but the licensing is complicated. Quantum mechanics is easier to understand than Microsoft licensing.

What other advice do I have?

I rate Microsoft BI nine out of 10. If you are thinking about using Microsoft BI, go for it. Microsoft BI is worth it. It's one of the products Microsoft got right from the beginning. It's perfect.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1721040 - PeerSpot reviewer
Executive HR- Talent Acquisition at a computer software company with 1,001-5,000 employees
Real User
Management reporting and data analytics tool with good stability and scalability, but its serviceability needs improvement
Pros and Cons
  • "Management reporting solution that's very stable and scalable."
  • "One area for improvement in Microsoft Power BI is serviceability. Compared to one of its competitors: Tableau, there are a lot of things which you cannot do in this tool, that can be done in Tableau."

What is our primary use case?

We are using this tool for management reporting.

What needs improvement?

One area for improvement in Microsoft Power BI is serviceability. If I compare this tool with Tableau, there are a lot of things which I cannot do in Microsoft Power BI that I can do in Tableau.

For how long have I used the solution?

I've been using Microsoft Power BI for five years.

What do I think about the stability of the solution?

Microsoft Power BI is a very stable tool.

What do I think about the scalability of the solution?

Microsoft Power BI is a scalable tool.

How was the initial setup?

As we are using the cloud service of this tool, the initial setup for it is fine.

What's my experience with pricing, setup cost, and licensing?

I pay for the Microsoft Power BI license on a yearly basis.

Which other solutions did I evaluate?

I was able to evaluate Tableau.

What other advice do I have?

I've been using these BI (business intelligence) tools: Microsoft Power BI and Tableau.

I'm somewhat satisfied with the performance of Microsoft Power BI.

We've all been using Microsoft Power BI in the company, from the time it was introduced.

For the deployment and maintenance of this tool, we have a team of 20 who are currently in charge of full-time development. These are the users who are the main developers. Scalability will be for the end users, e.g. the business users, and could be increased to more than 2,000.

I've contacted the Microsoft Power BI technical support team a lot of times.

I'm recommending this tool to others who want to start using it.

On a scale of one to ten, I'm rating Microsoft Power BI a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.