We are a solution provider and Microsoft BI is one of the products that we implement for our customers. It is used for customized dashboarding, reporting, and self-serve analytics, on a broad scale in enterprise.
Cloud business Director at a tech services company with 51-200 employees
Easily customizable, good reporting, and offers self-serve analytics
Pros and Cons
- "The amount of customization that you can do is good, and it's relatively straightforward to do."
- "The look and feel should be updated in terms of the types of dashboards and graphs that you can produce. They aren't as visual as some of its competitors."
What is our primary use case?
What is most valuable?
The amount of customization that you can do is good, and it's relatively straightforward to do. People with limited experience in terms of coding can implement this themselves. If an organization doesn't have a high amount of skill, internally, then it's something that they can still spin up themselves, relatively well.
What needs improvement?
It could be changed to the point where it's more suited for self-serve analytics.
The look and feel should be updated in terms of the types of dashboards and graphs that you can produce. They aren't as visual as some of its competitors.
For how long have I used the solution?
I have been selling and using Microsoft BI for approximately two years.
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What do I think about the stability of the solution?
Microsoft BI is a stable solution.
What do I think about the scalability of the solution?
This product is scalable.
We have dozens of customers that use it.
How are customer service and support?
The Microsoft technical support is not great. You need to have a partner in place that's able to handle these services for you. Customers aren't going to get answers quick enough if they're going directly to the vendor.
Which solution did I use previously and why did I switch?
I have experience with a couple of other similar products but I'd only downloaded the free versions of these tools to play around with. One of these is Tableau.
Tableau is a solution that would be used more at the enterprise scale. It may be more suitable for analytics.
These days, from a visual perspective in terms of analytics, dashboards, and customized dashboards, I tend to use Google products.
How was the initial setup?
The complexity of the installation depends on what you're using it for. If you're doing anything relatively complex, such as working with AI or machine learning, then you would probably want to have a specialist service provider do it for you.
We've seen that people are tending to use solutions that compete with it, just because they are easier to automate. From a large-scale point of view, the installation could be simpler.
That said, in its simplest form, it can be used for self-serve analytics.
What about the implementation team?
A company can handle the deployment and maintenance in-house on its own. Or, if they're doing a large-scale project, they might be in need of two engineers.
What's my experience with pricing, setup cost, and licensing?
My customers pay a yearly licensing fee.
From a cost point of view, it's competitive in the enterprise space, although it's not as competitive when you add up all of the additional costs. Things like integrations cost extra and it's probably where Microsoft makes more of the money.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Technical Analyst at a energy/utilities company with 10,001+ employees
Accurate, with good frequency, and has a wide range of features
Pros and Cons
- "ou can pull reports, visualize them in real-time, and connect them to a variety of other data sources."
- "Integrating it with the physics build model or the engineering model should be included."
What is our primary use case?
I mostly work in the oil and gas industry. Microsoft BI is primarily associated with surveillance, optimization, product, and forecasting-related items. While I am not currently using Microsoft BI, I have prior experience, and in my current position, I am guiding the team on a larger scale. I don't use it myself frequently, but I am the lead for that team, and when I do use it, I use it for reporting purposes.
What is most valuable?
Microsoft BI has a multitude of additional features. Overall it's an EDA tool, from which you can extract, transform, and load data. You can pull reports, visualize them in real-time, and connect them to a variety of other data sources.
When I compare other analytical tools to Microsoft BI, I believe Microsoft BI is far more accurate, and the frequency is also better.
It has additional features, which are very much useful. The most important thing I like is that it is just a data platform connecting to the overall process and it can be utilized in any sector.
What needs improvement?
Integrating it with the physics build model or the engineering model should be included. When we use engineering models linked to Microsoft BI or Salesforce, the engineering models are from a third-party application.
For how long have I used the solution?
I have been working with Microsoft BI for the last three and a half years.
We are using the latest update.
I have used it both on-premises and on the cloud.
What do I think about the stability of the solution?
In terms of stability, I have seen some cases where it is difficult as well as some cases where it is very easy. Overall, it is a stable and reliable product.
What do I think about the scalability of the solution?
It is easy to scale Microsoft BI.
We have a larger team. Microsoft BI specifically, is not limited to any subset or any team. I believe we have 1,000 plus users in my company currently who are using this application.
How are customer service and support?
I have been in touch with the technical team, but not specifically for Microsoft BI. Based on my experience with Microsft technical support, I would rate them a four out of five.
Technical support is pretty decent.
Which solution did I use previously and why did I switch?
I use a variety of tools, including Salesforce, and I have developed a number of Python-based tools.
How was the initial setup?
The initial setup was simple. However, when I did it the first time, it was complex. Once I understood the process it was simple.
My field was small due to the type of setup required. I scheduled it for one week, during which we also tested.
Definitely, it requires maintenance in terms of quality checking of the data, as well as whether or not the run times or schedules are working properly.
What about the implementation team?
I had some assistance when I deployed the first time, but I am now able to complete the deployment on my own.
What's my experience with pricing, setup cost, and licensing?
In terms of licensing, I've never worked on the contractual side of their license. However, I believe that the number of licenses currently in use is appropriate for our organization. It also adds value to the team. I have never worked on licensing, but I have heard that it is reasonable.
What other advice do I have?
I have not used it on the mobile app. I'm not sure how Microsoft BI works on a mobile app.
Mobile apps are sometimes third-party apps that are difficult to configure and use. As a result, mobile apps are something that will be required in the future, upcoming data transformation.
Before implementing Microsoft BI or any other analytical tool, we must first understand the domain. Basically, how the data is linked, what data you want to transform, and what output you need for the finished product. Then you proceed with your deployment in a sequential manner. It will be very simple.
I would rate Microsoft BI an eight out of ten. I haven't explored many other items that are feasible or possible, or the analytical part of Microsoft BI's functionality, which I haven't personally used, so there's a gap. Otherwise, I would have given it a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Senior Oracle Application Consultants at a comms service provider with 10,001+ employees
Easy to set up with good functionality and an easy initial setup
Pros and Cons
- "Like all Microsoft products, it is very easy to set up initially."
- "We need more integration capabilities."
What is our primary use case?
Currently, it is used in our financial reporting and financial consideration reports.
What is most valuable?
It is stable.
It has good functionality and is fully integrated with Microsoft products. If you have already a direct connection or direct integration with Microsoft products, it is very good actually. In some cases, we just developed our BI dashboard and sent it to PowerPoint, for example. It'll be published as the power BI format, which is very good as a feature, to have that capability to just easily populate everything in PowerPoint.
Like all Microsoft products, it is very easy to set up initially.
It's pretty user-friendly.
The product can scale.
What needs improvement?
Our main concern with Power BI is it doesn't have a connection with the finance application. Power BI is used to present some financial data. However, if there is no direct connection or a ready API to be connected either to Oracle ERP or SAP or a different ERP, it won't be very useful. We need more integration capabilities.
For how long have I used the solution?
We've been using the solution for five years.
What do I think about the stability of the solution?
The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability has been great. If a company needs to expand it, it can.
In my organization, there are about 10 to 20 users. The majority have shifted to Qlick.
How are customer service and support?
I haven't contacted technical support in the past. The product has been so stable we haven't needed assistance.
Which solution did I use previously and why did I switch?
We have multiple BI tools. We previously worked with Oracle BI. Our expectations were not met, and therefore we moved over to Microsoft BI.
In my sector, currently, we are using Qlik Sense. We started using it one year ago.
We are shifting from Microsoft to Qlik due to the fact that we have Oracle ERP as a back end. We are trying to find a technology or BI, which already has a direct connection with this ERP. We went into Qlik Sense for that reason.
How was the initial setup?
The initial setup is straightforward, actually. It is like any other Microsoft product. All of Microsoft's products are straightforward. It isn't complicated. This is one of the main benefits.
I'm not sure how long the deployment process was. I can't speak to how big the technical team was that handled the rollout.
What's my experience with pricing, setup cost, and licensing?
We pay an annual licensing fee.
What other advice do I have?
I would recommend the solution if they already have a Microsoft ERP system. If they have already Microsoft and they have already their financial system in place and if they don't have data movement, Power BI will be very powerful. If a company has different financial systems, they have to track all these data points first, build the business model and then import it to Power BI.
I'd rate the solution at an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cognos Consultant at a tech services company with 51-200 employees
A good tool with easy to design dashboards and helpful automation elements
Pros and Cons
- "There are some great automation elements in the product."
- "You do need to do some hard coding for certain things in Microsoft BI."
What is our primary use case?
For the most part, clients require dashboards. We are developing quite a few dashboards for them.
How has it helped my organization?
The solution has improved a lot within the organization. We can view chunks of data and detailed data at various levels.
What is most valuable?
When we have done training in the cloud previously, I have a long experience in BI tools. I've worked on Cognos BI, Informatica, and other tools including QlikView.
The solution is stable.
The scalability is good.
There are some great automation elements in the product.
It's a good tool and designing dashboards is easy.
What needs improvement?
In SAP, we have a suite of components here in a single module. This includes forecasting and budgeting. There's also a smart answers section. Whenever we design any chart or something, the tool provides some information regarding that data. That would be quite a good feature that could be included in future versions of Microsoft BI.
The licensing could be a bit better.
You do need to do some hard coding for certain things in Microsoft BI.
For how long have I used the solution?
I've used the solution for about one year.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. I haven't had issues with it crashing or freezing.
What do I think about the scalability of the solution?
The scalability is great. If you need to expand the product, you can do so. You can easily add more users.
I'm not sure how many users are using the product.
How are customer service and support?
Technical support is great. I've worked with them before and have been happy with their level of service.
Which solution did I use previously and why did I switch?
I've previously used Cognos BI. I've also had the opportunity to work with SAP.
How was the initial setup?
I haven't got any opportunity to install any Power BI system. That said, for tutorial purposes, I have installed the desktop version in my system. It was very smooth.
It took 30 to 40 minutes for me to install the desktop version. During my learning phase, I prepared one dashboard. Similar to when I worked on Cognos BI, there were some features that we have to hard code and incorporate manually. There is some automation in Power BI. For example, if we are designing some interactive things we have to write code possibly. Still, even having to write code, in Power BI, was a very smooth experience.
We have people on our team that can handle maintenance tasks.
What about the implementation team?
We had a team of five to six people that handled the implementation in-house.
What was our ROI?
The client is continuing to use it, likely due to the fact that they see some sort of ROI. However, I don't have exact metrics.
What's my experience with pricing, setup cost, and licensing?
I'd prefer if the licensing was a bit better.
The customers need to pay the licensing fee. I can't speak to the exact pricing for their contract.
Which other solutions did I evaluate?
Typically, the solution architect is the one who decides which tool to use. However, we also were there and had a brainstorming session before choosing the tools. We did look at open-source options. At the time I prepared one checklist comparison between all the tools available in the market. Those included SAP, QlikView, and Tableau.
What other advice do I have?
We are an integrator and a partner. We are providing support activities to one of our clients.
I would rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BI Analyst at a financial services firm with 1,001-5,000 employees
Has valuable reporting and printing features
Pros and Cons
- "I find Power BI's reporting feature the most valuable. The solution has improved a lot. There are new features getting added day by day. In the past, they didn't even have the printing feature, but now they have it."
- "If you look at the new tool, even though they promised that you could do data modeling, that you could do everything from the Power BI side, if your data is really large in volume, sometimes it doesn't work on the Power BI. More feature testing from their side would certainly help users."
What is our primary use case?
I use this for its analysis service.
What is most valuable?
I find Power BI's reporting feature the most valuable. The solution has improved a lot. There are new features getting added day by day. In the past, they didn't even have the printing feature, but now they have it.
What needs improvement?
Every tool has room for improvement. Microsoft also has a lot of room for improvement. If you look at the new tool, even though they promised that you could do data modeling, that you could do everything from the Power BI side, if your data is really large in volume, sometimes it doesn't work on the Power BI. More feature testing from their side would certainly help users.
For how long have I used the solution?
I've used this for eight years. I've used this solution within the last 12 months.
What do I think about the stability of the solution?
This solution is stable. It's a nice solution to have.
What do I think about the scalability of the solution?
This solution is very much scalable.
How are customer service and support?
Technical support is good. It's not really very helpful sometimes, but it is good.
Which solution did I use previously and why did I switch?
We previously used a different solution for a different location, a different customer. If a customer decides to go for one vendor, they stick to that vendor, so changing a vendor is not an option most of the time.
How was the initial setup?
Initial setup is straightforward, but it depends on the business case. It's straightforward, but sometimes it is complex, but compared to any other tool, the setup for this solution is straightforward.
What about the implementation team?
My experience with them is okay.
Which other solutions did I evaluate?
I wasn't able to evaluate other options before choosing because it was already chosen by the customer.
What other advice do I have?
Deployment for this solution in our organization is mixed: on-premise and through Microsoft cloud.
If you have a source on the Microsoft side then it's always easier to use one vendor for end-to-end solution. Even if there are some other sources, Microsoft has a big and varied area. Take the reporting ETL analysis as an example, everything's built as part Microsoft. It's always good to have one vendor than multiple vendors.
How long deployment of this solution takes all depends on how much data you have. Sometimes it takes a long time if you have a billion rows of data e.g. it could take hours. It also depends on the architecture. It depends on so many things.
There are a hundred users of this solution in our organization. The real users are customers who require reporting to make business decisions. Mostly the users are business analysts.
This solution is pretty much automated, so no maintenance. For AD, some are there as a team, so they help.
No plans of increasing usage of this solution. Maybe in the future, but not right now.
My advice to other people looking into implementing Power BI is to go for it. It's one tool that has everything, and they should always try to evaluate Microsoft compared to open source. Like in open source, you'll always have a lot of libraries, a lot of different tools that you would be using. It's great to try Microsoft Suite because at the end, you'll only have to deal with one vendor so maintenance will be less.
The lesson that I have learned from using Power BI is to try it out. Don't just rely on the features and promises about the solution. You first try it out, then share your experiences with the customer.
My rating for this solution would be seven or eight out of ten because it has everything in it and I don't see anything missing in it. It is efficient for our needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Technical Officer at a consultancy with 201-500 employees
Offers simple licensing, good pricing, and an easy setup
Pros and Cons
- "We find the solution offers good stability."
- "Microsoft Power BI was born native on the cloud, however, it's quite difficult when it has to connect to on-premise data sources."
What is our primary use case?
We are a consultant company so we use the many tools, just for our customers. However, we have professional services on, for example, Microsoft Power BI.
What is most valuable?
The initial setup is easy.
The solution is cloud-native.
It works well with Microsoft products.
The licensing is very simple.
We find the solution offers good stability.
You can scale the solution if you need to.
Technical support has always been helpful and responsive.
Pricing is quite reasonable.
What needs improvement?
They should improve the connector to on-premises data. Microsoft Power BI was born native on the cloud, however, it's quite difficult when it has to connect to on-premise data sources. You have a gateway. It's not very easy.
What do I think about the stability of the solution?
The solution offers good stability. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The product scales well. If a company needs to expand it, it's not a problem.
How are customer service and support?
We use a couple of professionals from Microsoft directly for our clients, and we are really satisfied with them.
Which solution did I use previously and why did I switch?
We use SAS BI and Microsoft BI. I prefer Microsoft BI as, from a licensing point of view, it's easier as it's a per-user licensing. If Power BI is the right tool for companies, it's a shorter time-to-market approach to business intelligence.
How was the initial setup?
The initial setup is very straightforward. It's not overly complex or difficult. A company should have no issue with the process.
What's my experience with pricing, setup cost, and licensing?
We find the licensing to be very straightforward. It's easier to understand than other options on the market.
The pricing is fairly inexpensive. It's not a costly solution.
What other advice do I have?
We have a business relationship with Microsoft. We are a Microsoft Gold Partner for cloud products. In the past, we've used a lot of Microsoft products and also some of our clients have used them directly.
I'd rate the solution at a nine out of ten.
I'd advise that new users should take care of the technical architecture in order to connect in the right way to the data sources to extract data.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Lead Business Analyst at a media company with 501-1,000 employees
Data visualization tool which has an extensive number of features including offering user defined charts
Pros and Cons
- "Power BI allows you to create user defined charts which is really useful."
- "The UI is the main improvement that could be made. Specifically, there is something called DAX, in Power BI, which is complicated compared to calculated fields used in Tableau."
What is our primary use case?
We use this data visualization tool for the business to understand data in a graphical manner. It is similar to Tableau, a tool also used for data visualization. A tool like this is used mostly by the leadership team to make decisions.
What is most valuable?
Power BI allows you to create user-defined charts which is really useful.
The Power Query button in the power tabs is a unique selling point and is very useful.
What needs improvement?
The UI is the main improvement that could be made. Specifically, there is something called DAX, in Power BI, which is complicated compared to calculated fields used in Tableau.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution. We have 500 users.
How was the initial setup?
The initial setup was easy.
What other advice do I have?
The main difference between Power BI and Tableau is the cost. Power BI is much cheaper. Tableau is the best BI tool that I've worked on and is easier for developers to work with. However, there are many things that can be done in Power BI which can't be done in Tableau.
If you're starting working with Power BI, then I would suggest first getting experience with the free version of Tableau to understand and learn about data visualization. From there, moving to Power BI will be much easier as the tools are so similar.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Product Manager Data Science at a insurance company with 1,001-5,000 employees
Powerful, low-maintenance, and useful for bringing visualization to data
Pros and Cons
- "It is useful for bringing visualization to data. It calculates counts, ratios, etc."
- "There could be an integrated AI that can automatically analyze some of your data and highlight or provide suggestions. For example, when you are looking at a data set, it can suggest putting it into a certain type of chart so that you gain different insights or a trend line. You would almost have templates that it would recommend for you."
What is our primary use case?
We use it for data visualization.
What is most valuable?
It is useful for bringing visualization to data. It calculates counts, ratios, etc.
What needs improvement?
There could be an integrated AI that can automatically analyze some of your data and highlight or provide suggestions. For example, when you are looking at a data set, it can suggest putting it into a certain type of chart so that you gain different insights or a trend line. You would almost have templates that it would recommend for you.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
It is absolutely scalable. You can scale it a lot.
How was the initial setup?
It has been straightforward and easy.
In terms of maintenance, for the most part, it is fairly low-maintenance. Once you have it set, it is fire-and-forget. The users want to see the view and the information, and there is nothing more to do other than just let it be.
What other advice do I have?
I would give it an eight out of 10. It is a pretty powerful tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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