I've used it for work I did with three clients in the Brazilian banking sector:
Bank Bradesco, B&B Bank, and the Regional Bank of Brazil.
BI Expert at a financial services firm with 1,001-5,000 employees
Fast and user friendly
Pros and Cons
- "You don't need much support with Microsoft Power BI because it has such a large base of users who can answer your questions on their forums. There are also many video tutorials and webinars available online that offer solutions to whatever problems you may have."
- "Microsoft is behind IBM when it comes to security features."
What is our primary use case?
What is most valuable?
It's very fast and user-friendly.
What needs improvement?
Microsoft is behind IBM when it comes to security features.
For how long have I used the solution?
I've used Microsoft Power BI for about three years with different clients.
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Microsoft Power BI
June 2026
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How are customer service and support?
You don't need much support with Microsoft Power BI because it has such a large base of users who can answer your questions on their forums. There are also many video tutorials and webinars available online that offer solutions to whatever problems you may have.
Which solution did I use previously and why did I switch?
I use Cognos Analytics 11 for some projects, but many of my clients prefer Microsoft Power BI because it is less expensive.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Systems of the TCESP at a government with 501-1,000 employees
Useful drag and drop function, straightforward implementation, and high availability
Pros and Cons
- "The most valuable features in Microsoft BI are the analysis using the feature drag and drop function. It's very easy to load and use different data sources."
- "I would encourage others to use Microsoft BI, it is a good solution."
- "Microsoft BI could improve by allowing large-size data sources. We have large data sources, and we have problems loading them in Microsoft BI."
What is our primary use case?
We use Microsoft BI to construct panels and analysis for the final users by themselves. We have all the units outside and analyses made by the final users. They can share their work with other colleagues and other teammates easily.
What is most valuable?
The most valuable features in Microsoft BI are the analysis using the feature drag and drop function. It's very easy to load and use different data sources.
What needs improvement?
Microsoft BI could improve by allowing large-size data sources. We have large data sources, and we have problems loading them in Microsoft BI.
I would like to see in a future release the ability to create rules with no code. Similar to drag-and-drop solutions, or some other way with no code.
For how long have I used the solution?
I have been using Microsoft BI for approximately two years.
What do I think about the stability of the solution?
The solution is reliable, we do not have a problem with the availability.
What do I think about the scalability of the solution?
Microsoft BI is a scalable solution.
We have approximately 500 users using this solution in my organization. We have plans to increase the use of the solution. Our employees are getting better with the ability to use the solution.
How are customer service and support?
The support from Microsoft is satisfactory.
How was the initial setup?
The initial setup of Microsoft BI was straightforward.
What other advice do I have?
I would encourage others to use Microsoft BI, it is a good solution.
I rate Microsoft BI a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Power BI
June 2026
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Software developer
Stable solution, but interface could be improved
Pros and Cons
- "The stability is good."
- "The interface could be improved."
What needs improvement?
The interface could be improved.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability is good.
What other advice do I have?
I would rate this solution 8 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Client Director, Head of Sales & Marketing, Partner at a tech services company with 11-50 employees
Very smooth, has matured a lot; great scalability
Pros and Cons
- "I like that implementation is very quick and that the solution is very user-friendly and easy to work with."
- "Automation could be improved and performance enhanced."
What is our primary use case?
We are a consultant company, so we use BI for project follow-up, sales and pipeline. We are partners with Microsoft and I'm the company's client director.
What is most valuable?
I like that implementation is very quick and that the solution is very user-friendly and easy to work with. The solution has provided us with speedy insight and faster effects on the table. It's a smooth product.
What needs improvement?
I think that automation could be improved and performance enhanced. Documentation for developers could also be improved.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Scalability is very good. It can be pricey to move to the P1 licenses for $5,000 a month for smaller companies, but there are workarounds using A1 to A6 licenses which are cheaper and more flexible in the pricing. We have 50 users in the company.
How was the initial setup?
When we deployed five years ago, the setup was very complex. Since then, it's become much easier.
What's my experience with pricing, setup cost, and licensing?
Compared to competitors like Tableau, Microsoft BI is not so expensive.
What other advice do I have?
I recommend this solution. Microsoft BI has matured a lot in the last year.
I rate this solution nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Product and Systems Director at SPCM
It's good for tracking indicators like KPI, sales, and a bunch of other essential metrics for our company's strategic planning.
Pros and Cons
- "Power BI has strong support from Microsoft. If you need help, they answer promptly. There are also several discussion groups where you can get information, like the product roadmap and any new things coming up."
- "Microsoft BI is worth it."
- "Microsoft has made a lot of progress with Power BI in the past couple of years, but there is still some room for improvement. For example, Integration is one area they could work on. They are adding more integration with other Microsoft tools, but I would like it if they sped up the process."
What is our primary use case?
Power BI is used internally to track indicators like KPI, sales, and a bunch of other essential metrics for our company's strategic planning. Power BI creates reports and compiles data coming from various sources, and we create dashboards for managers and executives to monitor these indicators.
There is also an external use case. We also have a team that provides BI as a service. Let's say your company collects all your data manually in Excel sheets and creates reports. We get rid of the Excel files and automate everything using Power BI to create dashboards and reports.
What needs improvement?
Microsoft has made a lot of progress with Power BI in the past couple of years, but there is still some room for improvement. For example, Integration is one area they could work on. They are adding more integration with other Microsoft tools, but I would like it if they sped up the process.
For how long have I used the solution?
We've been a Microsoft partner for 12 years.
What do I think about the stability of the solution?
Microsoft Bi is stable.
What do I think about the scalability of the solution?
Microsoft BI is scalable.
How are customer service and support?
Power BI has strong support from Microsoft. If you need help, they answer promptly. There are also several discussion groups where you can get information, like the product roadmap and any new things coming up.
How was the initial setup?
Everything is in the cloud, so you don't do anything. You only need to download a client, and that's it. If you have to create an embedded solution, it only takes five minutes.
The entire deployment takes a couple of hours, but you don't need a specialist to deploy it. Obviously, you need someone who understands the technology and how to follow instructions, but it's pretty straightforward stuff.
What's my experience with pricing, setup cost, and licensing?
Power BI's price is good relative to its competitors. It has more than 400 or 500 different connectors. A lower price would always be welcome. The price is fine, but the licensing is complicated. Quantum mechanics is easier to understand than Microsoft licensing.
What other advice do I have?
I rate Microsoft BI nine out of 10. If you are thinking about using Microsoft BI, go for it. Microsoft BI is worth it. It's one of the products Microsoft got right from the beginning. It's perfect.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Strategy & Advisory - Solutions Architect at a financial services firm with 1,001-5,000 employees
Quality reporting and data migration with strong visibility, functional dashboards and more
Pros and Cons
- "I like having the ability to connect Excel files as data inputs."
- "BI provides us with strong computing power and calculations with quality visibility which helps with the whole pipeline."
- "I would like for the next release to have better desktop performance, especially for big databases. Additionally, I would like to have more integrations with programs like Salesforce in order to get more live data coming in."
What is our primary use case?
We use this solution for reporting around data migration.
How has it helped my organization?
BI provides us with strong computing power and calculations with quality visibility which helps with the whole pipeline.
What is most valuable?
I like having the ability to connect Excel files as data inputs.
BI also allows us to make functional dashboards, perform queries, and display data in various ways. And, there are always new features being released.
What needs improvement?
I would like for the next release to have better desktop performance, especially for big databases. Additionally, I would like to have more integrations with programs like Salesforce in order to get more live data coming in.
For how long have I used the solution?
I have been using BI on and off for the past two years.
What do I think about the stability of the solution?
Stability is very good.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
I have not needed to contact support.
Which solution did I use previously and why did I switch?
Originally, we were only using Excel, trying out different dashboards for the data. This was not powerful enough for us. It was not easy to use or streamline so we made the switch.
How was the initial setup?
The initial setup was straightforward and deployment took about a week plus another few weeks to do work within the BI.
What about the implementation team?
Our deployment was performed by our in-house team of one.
What other advice do I have?
There is a free version of the Power BI which may be worth looking into for small teams prior to purchasing a license. I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Educator at a university with 11-50 employees
Great teaching tool for data transfers
Pros and Cons
- "Being able to transfer data with the Power Query feature is great for teaching with about one to two hundred rows of data, and I am also able to see the relationship between multiple tables and create various sheets and dashboards."
- "The Power Query feature needs to be improved to handle large amounts of data. This feature is also slow for large data transfers making it better to use some kind of script."
What is our primary use case?
I have been a professor at a program mastery at UISEK University for the past two years where I teach students how to use these tools.
What is most valuable?
Being able to transfer data with the Power Query feature is great for teaching with about one to two hundred rows of data. I am also able to see the relationship between multiple tables and create various sheets and dashboards.
What needs improvement?
The Power Query feature needs to be improved to handle large amounts of data. This feature is also slow for large data transfers making it better to use some kind of script.
Additionally, in the next release, I would like to be able to export thing, such as charts, as a PDF.
For how long have I used the solution?
I have been using this solution for two years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive HR- Talent Acquisition at a computer software company with 1,001-5,000 employees
Management reporting and data analytics tool with good stability and scalability, but its serviceability needs improvement
Pros and Cons
- "Management reporting solution that's very stable and scalable."
- "One area for improvement in Microsoft Power BI is serviceability. Compared to one of its competitors: Tableau, there are a lot of things which you cannot do in this tool, that can be done in Tableau."
What is our primary use case?
We are using this tool for management reporting.
What needs improvement?
One area for improvement in Microsoft Power BI is serviceability. If I compare this tool with Tableau, there are a lot of things which I cannot do in Microsoft Power BI that I can do in Tableau.
For how long have I used the solution?
I've been using Microsoft Power BI for five years.
What do I think about the stability of the solution?
Microsoft Power BI is a very stable tool.
What do I think about the scalability of the solution?
Microsoft Power BI is a scalable tool.
How was the initial setup?
As we are using the cloud service of this tool, the initial setup for it is fine.
What's my experience with pricing, setup cost, and licensing?
I pay for the Microsoft Power BI license on a yearly basis.
Which other solutions did I evaluate?
I was able to evaluate Tableau.
What other advice do I have?
I've been using these BI (business intelligence) tools: Microsoft Power BI and Tableau.
I'm somewhat satisfied with the performance of Microsoft Power BI.
We've all been using Microsoft Power BI in the company, from the time it was introduced.
For the deployment and maintenance of this tool, we have a team of 20 who are currently in charge of full-time development. These are the users who are the main developers. Scalability will be for the end users, e.g. the business users, and could be increased to more than 2,000.
I've contacted the Microsoft Power BI technical support team a lot of times.
I'm recommending this tool to others who want to start using it.
On a scale of one to ten, I'm rating Microsoft Power BI a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Manager Databases at a retailer with 10,001+ employees
User-friendly, good customization, and scalable
Pros and Cons
- "Microsoft BI's most valuable features are the user interface, which is easy to use and light."
- "The integration in Microsoft BI could improve for other solutions, such as Oracle DB and PostgresSQL. Additionally, the reporting from the databases to Microsoft BI should be in real-time and the overall performance could be better."
What is our primary use case?
We are using Microsoft BI for data analysis.
What is most valuable?
Microsoft BI's most valuable features are the user interface, which is easy to use and light.
What needs improvement?
The integration in Microsoft BI could improve for other solutions, such as Oracle DB and PostgresSQL. Additionally, the reporting from the databases to Microsoft BI should be in real-time and the overall performance could be better.
For how long have I used the solution?
I have been using Microsoft BI for approximately five years.
What do I think about the stability of the solution?
The stability is okay, but the real-time integration is lacking.
What do I think about the scalability of the solution?
The scalability of Microsoft BI is fine.
We have approximately 45 people using the solution. We do not use the solution daily, but we use it frequently.
How are customer service and support?
We have not contacted technical support.
Which solution did I use previously and why did I switch?
Before we were using Microsoft BI we used Tableau and an open-sourced solution called PHP.
We ended up switching to Microsoft BI because it has proper tools, easy to use, and is user-friendly.
How was the initial setup?
The initial setup of Microsoft BI was not complex. The deployment took a long while with our twin databases.
What about the implementation team?
We did the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft BI is expensive. We found the price of Tableau to be less expensive.
What other advice do I have?
I would recommend this solution to others because it is easy to use and can be customized.
I rate Microsoft BI an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical coordinator at a university with 201-500 employees
Reliable, problem-free, and easy to set up
Pros and Cons
- "We have found the product very stable and reliable."
- "The reporting needs to be improved."
- "We'd like to have the ability to relate different reports by common factors from the user side, including relating different reports directly instead of fetching the data to enter into an external tool like Excel or something like that. The reporting needs to be improved."
What is our primary use case?
We are using it, for instance, to figure out some indicators in regards to our students including the number of students, which are graduating, et cetera.
What is most valuable?
The initial setup was pretty simple.
The solution runs without issues. It's been problem-free.
We have found the product very stable and reliable.
The scalability seems to be fine for us.
What needs improvement?
We'd like to have the ability to relate different reports by common factors from the user side, including relating different reports directly instead of fetching the data to enter into an external tool like Excel or something like that. The reporting needs to be improved.
For how long have I used the solution?
I've used the solution for about three to six months or so.
What do I think about the stability of the solution?
The stability has been good. There aren't bugs or glitches really. It doesn't crash or freeze. It's pretty reliable.
What do I think about the scalability of the solution?
For our use case, the solution offers reasonable scalability. We haven't run into issues.
We have 40 to 50 people using the product right now. They are across different roles.
I'm not sure if we have a plan to increase usage at this time. We likely will not.
How are customer service and support?
I haven't had a need to reach out to technical support as it's largely been problem-free. I can't speak to how they would be for support. I do not know if they are helpful or responsive.
How was the initial setup?
We found the initial implementation process to be straightforward and simple. It's not overly complex or difficult.
I cannot recall the exact amount of time it actually took to deploy the product.
What other advice do I have?
I'm an end-user. However, I'm not sure which exact version of the solution we're using.
I would rate the solution at an eight out of ten. We've largely been very satisfied with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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