Try our new research platform with insights from 80,000+ expert users
Biswajith Gopinathan - PeerSpot reviewer
Data Analytics Specialist at a manufacturing company with 10,001+ employees
Real User
Top 5
Nov 29, 2021
Useful for non-engineers and provides helpful insights
Pros and Cons
  • "The most valuable feature is that it's easy to use. It's very useful for non-engineers and it is the ultimate solution for providing information and insights. Power BI is the best visualization tool I have ever worked with."
  • "This solution's performance when handling big data could be improved. Right now, if you're handling big data, the application becomes slow and the performance is very low."

What is our primary use case?

My primary use case of Power BI is to generate dashboards and reports based on past data. Especially for people who aren't engineers, like purely business people, Power BI is helpful because it allows them to analyze and assess their complete business solutions end to end. Power BI provides insights that can help company growth, in terms of revenue and ROI. This solution is cloud-based. 

What is most valuable?

The most valuable feature is that it's easy to use. It's very useful for non-engineers and it is the ultimate solution for providing information and insights. Power BI is the best visualization tool I have ever worked with. 

What needs improvement?

This solution's performance when handling big data could be improved. Right now, if you're handling big data, the application becomes slow and the performance is very low. 

Other than that, their licensing costs could be lowered. Microsoft handles everything. For example, if I want to publish a report order from Powerpay, Microsoft doesn't allow me to do this. It's a complete business, but the licensing is very costly. I don't think Microsoft will change their pricing system, though. 

For how long have I used the solution?

I have been using Power BI for the past five years. 

Buyer's Guide
Microsoft Power BI
January 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.

What do I think about the stability of the solution?

Power BI can handle a maximum of one to four gigabytes of data, but the performance becomes very slow if you handle big data. Since this solution is cloud-based, it's always updated to the latest version. 

What do I think about the scalability of the solution?

The development is very easy because it depends on each computer. Power BI is a desktop solution that you install on your computer. Once I complete my development, I publish through the internet, which the external users are using. The number of users doesn't matter. 

How are customer service and support?

There is a Power BI community, which I'm very happy about. They're there for anything and they're very helpful. In the past, Microsoft has helped us with infrastructure problems. 

Which solution did I use previously and why did I switch?

In the past, I worked with other Python data visualization tools like Dash and Panel. Compared to those tools, Power BI is very easy.  

How was the initial setup?

The installation is very straightforward. I did it myself and it took barely ten minutes. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

You don't need a license for the development, but if you want to publish to external users, you need a license. The licensing is very costly, but I think that since the advantages and benefits of Power BI are so high, people are willing to pay. I can't blame them. 

Which other solutions did I evaluate?

Another visualization tool I've heard of is Splunk, which helps to handle and visualize huge amounts of data. In the future, if Power BI is unable to handle this sort of streaming data, I may consider switching to Splunk. When I extract huge amounts of data with Denodo, Power BI becomes very slow—for example, it takes more time for the display to load. Right now, Power BI can handle a maximum of around one to four gigabytes, whereas Splunk can handle very large amounts of data. 

What other advice do I have?

I rate Power BI an eight out of ten. I recommend this solution because it's the best visualization tool I have ever worked with, but the licensing is costly. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Inovation Manager at a energy/utilities company with 5,001-10,000 employees
Real User
Nov 24, 2021
Beneficial query editor, scalable, and stable
Pros and Cons
  • "My favorite feature is the power query editor, where it can do the data transformations."
  • "Microsoft BI could improve by having better collaboration between developers working on the same dashboard. The developer platform is all done on a single laptop and it's difficult to have the same project files work. Two developers have to go back and forth. You have to have the project file on one developer's laptop making it difficult to co-develop."

What is our primary use case?

We use Microsoft BI all over our enterprise but our main use is for the organizational dashboard. My organization sends all of our systems and ERP data into a Power BI dashboard, which goes to all the managers, the leadership, and then gets reported up to the company executives.

How has it helped my organization?

Microsoft BI has helped out the organization because it has brought visibility of our data across the organization allowing everyone to see the same metrics.

What is most valuable?

My favorite feature is the power query editor, where it can do the data transformations.

What needs improvement?

Microsoft BI could improve by having better collaboration between developers working on the same dashboard. The developer platform is all done on a single laptop and it's difficult to have the same project files work. Two developers have to go back and forth. You have to have the project file on one developer's laptop making it difficult to co-develop.

In terms of the performance, it could always improve sometimes. It's only slow to update. The automated data feeds have to be all updated.

For how long have I used the solution?

I have been using Microsoft BI for two years.

What do I think about the stability of the solution?

The stability of Microsoft BI is very good. We have not had an issue.

What do I think about the scalability of the solution?

Microsoft BI has scaled very well for us. We have a very large organization with users all across the company.

We have approximately 100 users using this solution. It's a standard program for analysts and even managers will use it. It is a standard business analyst software. 

The solution is extensively being used in our organization.

How are customer service and support?

I have not contacted Mircosoft for technical support. I only use our internal support.

Which solution did I use previously and why did I switch?

We previously used SAS and it is similar to Microsoft BI. It's a little different in the visualization. It was more on analytics, but it also had the visualization.

We had SAS Enterprise Guide which was on-premise. When they were looking at cloud solutions, they kind of opened it up for more possibilities. The deciding factors of why we switched to Microsoft BI was we already had many Microsoft products and we have a SQL Server Data Warehouse. There's good integration between our existing Microsoft systems with Microsoft BI.

How was the initial setup?

I was part of the initial user testing of Microsoft BI, but it was mostly IT that handled all the initial implementation.

What about the implementation team?

We have a dedicated IT team of two administrators that support Microsoft BI. One of the administrator's full-time job is to manage the Microsoft BI.

What other advice do I have?

My advice to those wanting to implement this solution is to do some training. There is enough training curriculum available to get people going.

I rate Microsoft BI a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Power BI
January 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Head-IT/SAP at a retailer with 1,001-5,000 employees
Real User
Nov 18, 2021
Beneficial report generation, effective report management, and scalable
Pros and Cons
  • "The solution overall is very useful. The reports that are generated and the reporting functionality management are beneficial."
  • "We have used other solutions and the reporting functionality should be user-friendly and have a drag and drop feature should be available, but Microsoft BI doesn't have these features. When you are creating reports and you can't change as a user. Every time you need one developer or one technical person to make the changes."

What is our primary use case?

We are using Microsoft BI to generate point of sale reports.

What is most valuable?

The solution overall is very useful. The reports that are generated and the reporting functionality management are beneficial.

What needs improvement?

We have used other solutions and the reporting functionality should be user-friendly and have a drag and drop feature should be available, but Microsoft BI doesn't have these features. When you are creating reports and you can't change as a user. Every time you need one developer or one technical person to make the changes.

For how long have I used the solution?

I have been using Microsoft BI for approximately six years.

What do I think about the stability of the solution?

Microsoft BI is highly stable.

The performance depends on the requirement. You have to complete your requirement which is a priority. After that, you understand your requirement and the performance could be better. The performance is the second.

What do I think about the scalability of the solution?

I have found Microsoft BI to be scalable.

How was the initial setup?

The installation difficulty depends on the integration, once integrated properly you can receive results. Microsoft BI can be very helpful to your business.

The implementation took us 15 to 20 days.

What about the implementation team?

We use two Microsoft consultants to do the implementation of the solution.

Which other solutions did I evaluate?

I have evaluated other solutions.

What other advice do I have?

I rate Microsoft BI a five out of ten.

If I compare Microsoft BI with other solutions, other solutions are much better, but because we have already invested in Microsoft BI. We are using this and maybe in one or two years, we will use something else. We will finalize the testing of other solutions and implement one of them.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LeandroLucas - PeerSpot reviewer
Head of Product at a financial services firm with 51-200 employees
Real User
Nov 15, 2021
Stable, easy to set up and scalable
Pros and Cons
  • "The initial setup is easy."
  • "The solution doesn't integrate well with third-party tools."

What is our primary use case?

We use that solution to provide all the KPIs for the software development to manage the business, et cetera.

What is most valuable?

The solution is very helpful for managing the business. 

The initial setup is easy.

We have found the scalability to be quite good.

Stability is excellent overall.

Technical support is good.

What needs improvement?

For managing the business, it's okay, however, as a product management tool, it's lacking. I would like to use BI to provide services for the customers eventually. Microsoft's solution is not good for improving the product for the customers. It's just good for managing the business, and not supporting the customers.

The solution doesn't integrate well with third-party tools.

I'd like them to add to the knowledge base, or at least to offer more documentation about how to use the solution.

It would be helpful if more AI was integrated into the solution. 

For how long have I used the solution?

I['ve used the solution since 2013.

What do I think about the stability of the solution?

I find the product to be quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability of the product is quite good. If a company needs to expand it, it can.

How are customer service and support?

We get technical support from a third party, however, they offer very good support and we have been quite happy with their level of service. They always have enough staff. 

How was the initial setup?

The implementation process is straightforward. It's not overly complex or difficult.

Deployment took less than a month.

Which other solutions did I evaluate?

I'm also aware of Power BI, which has better integration with third-party tools.

What other advice do I have?

We do not sell Microsoft products. We just use them.

I'm not sure which version of the solution we're using.

We use both cloud and on-premises deployments. 

I'd rate the solution at an eight out of ten. I'd recommend the solution to others as the management portion of the solution is very easy.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1702647 - PeerSpot reviewer
Senior Technology Architect/Strategist at a aerospace/defense firm with 51-200 employees
Real User
Nov 3, 2021
Easy to use and scalable, but needs better support and speed
Pros and Cons
  • "Its ease of use is most valuable."
  • "The biggest thing with Microsoft right now is better support. There should be more timely support. We can do 90% of it ourselves by the same token. When we're into the 10%, we do not get timely support via Microsoft's support team."

What is our primary use case?

We use it for taking data and turning it into intelligence.

I have been using the most recent version of it. It is deployed in a government cloud.

How has it helped my organization?

It saved time.

What is most valuable?

Its ease of use is most valuable.

What needs improvement?

The biggest thing with Microsoft right now is better support. There should be more timely support. We can do 90% of it ourselves by the same token. When we're into the 10%, we do not get timely support via Microsoft's support team.

Its speed can also be improved. They should come up with a fix for the speed issue and give us some good parameters as to what would help with the speed. They should give us a good white paper that has a compatibility list, similar to what they provide with operating systems, and that describes what you should have before you use Microsoft BI.

There should also be a better way to possibly do things like geolocation, and where they do it, they should do it better. If you have a satellite, offices, and that sort of thing, it would be nice to see it in Tableau and different formats.

For how long have I used the solution?

I have been using this solution since it came out. It was probably 2010. I'm a Microsoft engineer, so I'm on a lot of beta test teams. So, I would see these items a bit earlier than anybody else.

What do I think about the stability of the solution?

It is overall in mid-range. Sometimes, it works very well, and sometimes, it doesn't. If it is not working very well sometimes, that means it is not a hundred percent stable.

What do I think about the scalability of the solution?

Its scalability is good. I've used it in very large major banks down to smaller entities, and it seems to not care about the scale.

Currently, we probably have 50 users. Its usage is moderate. We will increase its usage if they come up with a fix for the issues such as the speed.

How are customer service and support?

There should be more timely support. I would rate them a two out of 10 because of the lack of availability. Sometimes, we can't fix what we don't know how to fix, and it causes us a lot of time and waiting and that sort of thing. We have to have a US citizen, and I'm sure that they're just not scaled up to that.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have used other solutions but not in this cooperation.

How was the initial setup?

Its initial setup is somewhere in the middle. Each deployment seems to be a little different. You have auto-updates all the time on PCs. When you image a PC, it doesn't always match. So, each deployment is different, and I'm not sure they can change that because most of the updates are for security, but it is very important to be sure that you test the environment first before you put it into production. I know a lot of people who just put it into production because of the ease of use, but sometimes, that can be problematic. In terms of maintenance, it is not terrible.

What about the implementation team?

It was done in-house with the help of a Microsoft partner. Our experience with them was horrible. We ended up fixing it all ourselves. If five was the top, they were a zero.

What other advice do I have?

I would advise others to just do their homework. You should check it out first, do the trial, get it into your test environment, and then make your decisions. Don't rush to production. Everybody is a bit different. If you have monster databases out there, the performance might be a little different.

I would rate it a six out of 10. If their support were better, it would get a higher rating. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Analyst Operations at a government with 1-10 employees
Real User
Oct 15, 2021
Displays information well, simple to install, and low maintenance
Pros and Cons
  • "In the process of using data there is the Extract, Transform and Load (ETL). For extracting we are using another software, for transforming we are using our own coding in C#, and then we use Microsoft BI for loading the information. Microsoft BI displays information very well."
  • "The solution could improve the extraction and transformation of data. For example, you transform the data and then send it to Microsoft BI without having to use your own API. We are only providing the API to Power BI, and then Power BI is doing the job."

What is our primary use case?

We were using Microsoft BI but it could not do what we wanted it to do. Then we moved to an open-source platform, which was Apache Tika, Kafka, and third solution. We ended up moving back to Power BI only to display the information because displaying information with Power BI is better than open-source software. We are not using all aspects of the solution at the moment.

What is most valuable?

In the process of using data there is the Extract, Transform and Load (ETL). For extracting we are using another software, for transforming we are using our own coding in C#, and then we use Microsoft BI for loading the information. Microsoft BI displays information very well.

What needs improvement?

The solution could improve the extraction and transformation of data. For example, you transform the data and then send it to Microsoft BI without having to use your own API. We are only providing the API to Power BI, and then Power BI is doing the job.

In an upcoming release, Microsoft BI should increase the functionality of the solution.

For how long have I used the solution?

I have been using Microsoft BI for approximately six years.

What do I think about the stability of the solution?

We were satisfied with the stability of Microsoft BI.

What do I think about the scalability of the solution?

We have 30 users using the solution in my organization.

How are customer service and support?

We are in contact with the support of Microsoft but I have not been in contact directly.

Which solution did I use previously and why did I switch?

I have used other solutions, such as Apache Tika and Kafka.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

The solution only needs one person to do the maintenance.

What's my experience with pricing, setup cost, and licensing?

There are a few options available for purchasing a license. Typically the number of users you have will determine the price of the license. The more users you have the more you will pay.

What other advice do I have?

The solution has had a lot of changes over the years and it is very good. However, there is more work to be done on extract and transform functions for it to be done properly.

I rate Microsoft BI an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager Technical Architect at a tech services company with 10,001+ employees
Real User
Sep 19, 2021
Useful for data visualization and building interactive dashboards
Pros and Cons
  • "It works well with SSAS, which we use to generate all different kinds of trending and analytics reports. Sometimes we use Power Query and DAX to build some aggregations on the Power BI side as well."
  • "Sluggish performance when handling large amounts of data."

What is our primary use case?

It is one of the business intelligence tools we are using—mainly for all our data visualization purposes and building interactive dashboards. We use Microsoft Power BI to generate all different types of analytic reports. We move information from our data warehouse to a SSAS cube that we've built on top of all our dimensions. We also do a certain level of aggregation in the cube itself, which is then connected to Power BI.

What is most valuable?

It works well with SSAS, which we use to generate all different kinds of trending and analytics reports. Sometimes we use Power Query and DAX to build some aggregations on the Power BI side as well.  

What needs improvement?

I would like to see Microsoft BI add custom visuals and certain machine-learning capabilities. It would be nice if the DAX functions could perform some kind of predictive modeling. Right now, it just does a kind of descriptive analytics.

For how long have I used the solution?

I've been working on Microsoft Power BI for three years. 

What do I think about the stability of the solution?

Throughout several updates over the past three years, I never saw any issues, particularly with installation or anything, so I see the product as stable.

What do I think about the scalability of the solution?

I feel that scalability is one area where there is room for improvement. When there is a huge volume of data, like when we apply the aggregation, the reporting slows down. That's why we mostly build things in the SSAS cube itself instead of bringing it back to Microsoft BI to do the aggregation. Certain incredibly small aggregations can be done on the Microsoft BI side, but if the dashboard size is more than 1 Gigabyte, you start to see some performance issues. 

How are customer service and technical support?

The Power BI community is really big, so we mostly rely on other users for support.

Which solution did I use previously and why did I switch?

In some projects, we have used Tableau or ThoughtSpot. If we're dealing with big data, then we often consider using Tableau. Power BI has some additional features that Tableau doesn't have, like DAX and Power Query, but Tableau works better from a scalability standpoint. Sometimes for reporting purposes, when we want to generate some kind of dashboard on the fly for the user, we have used ThoughtSpot. 

How was the initial setup?

We didn't experience any complications. We built everything on the desktop and in the .pvi files, then just move those files to the server. Afterward, we didn't see any issues at all in terms of setup.

What's my experience with pricing, setup cost, and licensing?

I'm unsure about the exact cost, but the Pro license comes out to around $10 per user. There are also additional costs for custom visuals that you can pay for.

What other advice do I have?

I would rate Microsoft BI an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1659204 - PeerSpot reviewer
Senior Manager.Marketing Strategy & Analysis. at a computer software company with 10,001+ employees
Reseller
Top 10
Sep 14, 2021
Integrates well, secure, but cannot handle large databases
Pros and Cons
  • "The solution integrates with other Microsoft solutions very well."
  • "If you are having millions of rows of data or you have a large database, Microsoft BI's performance depends upon how powerful your hardware is. When I am handling large amounts of data I do not use Microsoft BI or Tableau because of this, I use D3."

What is our primary use case?

We are using this solution for analytic dashboards.

What is most valuable?

The solution integrates with other Microsoft solutions very well. 

When it comes to security Microsoft BI can integrate well with Microsoft Domain Services, you are able to make it as secure as you want.

There are useful visualizations available in the dashboards.

What needs improvement?

If you are having millions of rows of data or you have a large database, Microsoft BI's performance depends upon how powerful your hardware is. When I am handling large amounts of data I do not use Microsoft BI or Tableau because of this, I use D3.

In a future release, they need to have better integration to allow any visualization that is done in other solutions, such as D3 or Tableau, to be able to be imported in Microsoft BI easily.

For how long have I used the solution?

I have been using Microsoft BI for approximately five years.

What do I think about the stability of the solution?

The solution is stable when the database is reasonably sized. If you have large databases of 20 million rows it can begin to have difficulties requiring a purchase of more hardware.

What do I think about the scalability of the solution?

The scalability is good. If you have a direct query, Microsoft BI can run on billions of rows of data.

Microsoft BI is available to the 70,000 users in my organization.

This solution is used extensively because everyone has access to it, not because it is the best.

How are customer service and technical support?

The support from Microsoft could improve.

How was the initial setup?

The solution is easy to install.

What about the implementation team?

We did the implementation of the solution.

For those customers we have that use Microsoft BI on a dedicated server, we have a technical team that does the maintenance.

Which other solutions did I evaluate?

I have evaluated Tableau and D3.

What other advice do I have?

I would recommend Microsoft BI over Tableau if you are comfortable with Microsoft solutions. Additionally, understand your use case and choose the best solution that fits your needs.

I rate Microsoft BI a six out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.