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Senior identity and Access Management Engineer at a manufacturing company with 1,001-5,000 employees
Real User
Dec 20, 2023
Comes with a reliable installation and security score which enhances security
Pros and Cons
  • "Microsoft Purview Data Loss Prevention's responses are faster. Its installation is also reliable. The security score helps with the security part."
  • "Microsoft Purview Data Loss Prevention's licensing is expensive."

What is our primary use case?

We use the product to set up policies. 

What is most valuable?

Microsoft Purview Data Loss Prevention's responses are faster. Its installation is also reliable. The security score helps with the security part. 

What needs improvement?

Microsoft Purview Data Loss Prevention's licensing is expensive.

What do I think about the stability of the solution?

Microsoft Purview Data Loss Prevention is stable. 

Buyer's Guide
Microsoft Purview Data Loss Prevention
January 2026
Learn what your peers think about Microsoft Purview Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The tool's scalability is great. 

How are customer service and support?

We have dealt with Unified and Premier support. Whenever I raise a ticket, I start researching the answer as well. 

How was the initial setup?

The tool's implementation is easy. 

What was our ROI?

We have seen ROI with the product's use. 

What other advice do I have?

I have Microsoft Purview Data Loss Prevention on Mac, but I do not use it daily. 

We use GCP, and it is good that the product can expand to it. 

It is good that the product goes automatically into the sensitivity limits of a country. 

Microsoft Purview Data Loss Prevention saves time in the implementation area.

I rate the product an eight out of ten.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohammed Irfan Gorur - PeerSpot reviewer
Lead Cloud Solution Architect at a energy/utilities company with 51-200 employees
Real User
Nov 13, 2022
Fits into heterogeneous environments and has automatic labeling capabilities
Pros and Cons
  • "It has helped our clients to reduce the time to action on insider threats because it can be integrated."
  • "I would like Microsoft Purview Data Loss Prevention to be on the source code or SQL databases. It is difficult to do classification and labeling when you have a third-party source code or a third-party Oracle database. It is seamless when it comes to Microsoft documents but is not so with third-party source codes. Microsoft needs to work on it a little bit more."

What is our primary use case?

We use Microsoft Purview Data Loss Prevention for the entire life cycle and not just DLP. That is, we use it for discovery, classification, and DLP.

How has it helped my organization?

Earlier, our customers had no control at all over compliance, and confidential documents that were going out were not at all looked into. Microsoft Purview Data Loss Prevention has been a huge benefit to our clients in this regard.

What is most valuable?

I like the whole value proposition of Microsoft Purview, particularly the DLP and integration with external solutions.

Purview's natively integrated compliance across Azure, Dynamics 365, and Office 365 is important to us because it's all about compliance.

Organizations have various compliance policies including the regulatory policies that are defined within the organization and those for a particular region. Therefore, it is important to our organization that Purview is built taking into account critical regulations from around the world.

This solution enables our clients to show compliance in real time and has helped them in their meetings with compliance regulators.

Purview Data Loss Prevention provides presentations to educate users on how best to handle sensitive data. When the user doesn't know whether a document should be classified under a certain label, Purview will provide suggestions or will auto-classify the particular document. It has automatic labeling capabilities.

It's important that Purview provides data protection for iOS, Android, and data in other SaaS apps because our customers have heterogeneous environments. Purview perfectly fits into the heterogeneous space.

Purview has reduced the number of solutions needed to interact with each other and has coexisted with them. Some customers have completely replaced their solutions with Purview, and others have Purview for classification labeling and a third-party solution for the DLP verdict.

It has helped our clients to reduce the time to action on insider threats because it can be integrated.

What needs improvement?

I would like Microsoft Purview Data Loss Prevention to be on the source code or SQL databases. It is difficult to do classification and labeling when you have a third-party source code or a third-party Oracle database. It is seamless when it comes to Microsoft documents but is not so with third-party source codes. Microsoft needs to work on it a little bit more.

Everybody wants information protection, but not all of them can afford the M365 license. I would like Purview to be a standalone product or solution.

For how long have I used the solution?

We've been working with this solution for the past three years.

What do I think about the stability of the solution?

It is definitely stable.

What do I think about the scalability of the solution?

Our clients are medium to large organizations, and Microsoft Purview Data Loss Prevention has to be a scalable solution for them.

How are customer service and support?

Overall, Microsoft's technical support is good, and I would give them a rating of six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment is straightforward. We can quickly configure the policies, but the classification and labeling take time.

The solution does require monitoring.

What's my experience with pricing, setup cost, and licensing?

Microsoft Purview Data Loss Prevention is part of a bundle and is not sold as a standalone product.

What other advice do I have?

I recommend Microsoft Purview Data Loss Prevention and rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
PeerSpot user
Buyer's Guide
Microsoft Purview Data Loss Prevention
January 2026
Learn what your peers think about Microsoft Purview Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Subbu Madhira - PeerSpot reviewer
CEO at a tech company with 11-50 employees
Real User
Top 10
Apr 13, 2022
Easy to set up with good features but lacks good technical support
Pros and Cons
  • "There's a good amount of documentation in case you run into any problems."
  • "Technical support is awful."

What is our primary use case?

With this product, you can protect your data from getting out of the company, or falling in the wrong hands. You protect your data leakages. It's a very huge subject. It's very important.

What is most valuable?

The main part I like about it is, that quite a few of the DLP features are built into the latest server operating systems. The reliability of these is good and there's a good amount of documentation in case you run into any problems. They work well. 

The setup is straightforward. 

What needs improvement?

VM people say you cannot use just one product; you need multiple products across the network and you have to deploy to the backups.

The DLP could always be better.

Overall, they should make their Hyper-V and the clustering more stable. VMware offers very good clustering, for example. Microsoft needs to improve a lot in terms of stability.

Technical support is awful.

For how long have I used the solution?

I've used the solution for almost 10 years.

What do I think about the stability of the solution?

The solution is very stable and extremely reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution has been very scalable. 

As an integrator, we don't have a single client. We have so many clients. The average number of users can be as low as 100 and can go as higher 1,000. It varies. Not everyone implements DLP. A basic level of DLP is implemented, however, it is a very niche implementation and DLP is done only if someone has to be compliant. For example, a company might need either an SSA 2018 certification or SOC 1 Type 2 certifications. 

How are customer service and support?

You can troubleshoot easily via documentation, which is readily available. 

Technical support seriously needs work. They are not helpful at all.

Microsoft has kind of become a monopoly now and there are so many users. They are more interested in selling the products. They're not interested in supporting them. Unlike the other companies who have at least a ticket system, here, when you are a monopolistic company, you don't care. You know the products will sell, and people will buy them.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

You have the full encryption file and folder, however, for that, we use a different product. We don't use Microsoft. BitLocker has given us encryption features, however, we don't use that. Mostly, we prefer McAfee for that.

How was the initial setup?

The initial setup is pretty straightforward. I see a lot of improvement on the installation part when compared to earlier days when it was a little bit tough. Right now, the documentation is good and implementation is not taking that much time. You're up and running quickly. The final aspects might require additional time, however, 80% of it you finish pretty fast. 20% of the time is when you want to fine-tune, depending on your site requirements There it might require an extra effort.

What's my experience with pricing, setup cost, and licensing?

There are some products that are available on a subscription basis. Predominantly, what I use is the one that comes with the operating system and I use other third-party products basically to cover anything that's missing.

What other advice do I have?

We are an integrator as well for Microsoft DLP.

Our deployments are mostly on-premise or private cloud, not on the public cloud.

Overall, I'd rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer2315544 - PeerSpot reviewer
Vice President, Information Technology at a construction company with 201-500 employees
Real User
Top 10
Dec 20, 2023
Provides confidence in data management and information storage
Pros and Cons
  • "The product has improved compliance and confidence. We are aware of the data that is leaving our organization. It provides confidence in data management and information storage."
  • "The AI advancements can improve the false positives."

How has it helped my organization?

The product has improved compliance and confidence. We are aware of the data that is leaving our organization. It provides confidence in data management and information storage. 

What is most valuable?

Microsoft Purview Data Loss Prevention ensures users don't accidentally send inappropriate information outside. 

What needs improvement?

The AI advancements can improve the false positives. 

For how long have I used the solution?

I have been using the product for five years. 

How are customer service and support?

We use Premier support. 

How was the initial setup?

Microsoft Purview Data Loss Prevention's deployment concepts are straightforward. Documentation is also available. 

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the tool's pricing. 

What other advice do I have?

We consider user parity and user experience across all devices. 

My company is in the SMB domain, so we do not require multi-cloud features. 

Our primary concern is North American regulations, but the tool's compliance with international regulations like GDPR is also helpful. 

I rate it a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a legal firm with 51-200 employees
Real User
Top 20
Jul 25, 2023
Helps prevent data loss on our devices, and can manage policies, but the platform can be challenging to navigate
Pros and Cons
  • "We can use Microsoft Purview Data Loss Prevention to manage devices and site policies."
  • "The platform can be challenging to navigate and has the potential for improvement."

What is our primary use case?

We use Microsoft Purview Data Loss Prevention to prevent data loss on our devices.

What is most valuable?

We can use Microsoft Purview Data Loss Prevention to manage devices and site policies.

What needs improvement?

The platform can be challenging to navigate and has the potential for improvement. For instance, we encountered an email in our environment that needed to be deleted from all user mailboxes. This process required us to involve multiple security administrators. It would have been easier if we could highlight the email after completing the email trace and have the option to add or soft delete it, rather than having to go to the Action Center.

For how long have I used the solution?

I have been using Microsoft Purview Data Loss Prevention for one year.

What do I think about the stability of the solution?

Microsoft Purview Data Loss Prevention is stable and meets Microsoft’s SLA.

What do I think about the scalability of the solution?

Microsoft Purview Data Loss Prevention can scale effectively as long as there is space available for additional licenses.

What other advice do I have?

I give Microsoft Purview Data Loss Prevention a seven out of ten.

We currently have 160 users.

I recommend Microsoft Purview Data Loss Prevention.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Lead Consultant at a computer software company with 501-1,000 employees
MSP
May 16, 2021
Definitely the best in class with great stability, competitive price, support for different repositories, and very useful auto-labeling feature
Pros and Cons
  • "The auto-labeling feature is definitely the most valuable feature. It goes in and labels the documents for you in different repositories. It covers the Outlook and Exchange repositories along with SharePoint and OneDrive. It is really helpful in those areas."
  • "There is a lot of ambiguity when you are setting up labels, such as sensitive information labels. It is a little daunting at first if you don't have prior knowledge, and there is a little bit of a learning curve for setting up the labels. Some of the setup wizards could be more helpful from an AI perspective. They can streamline the setup through more AI technologies so that you don't have to jump through so many hoops and different menus and dropdowns. It would be useful to have a setup wizard that is more hands-off and engaging for setting up the information type labels. If you tell them this is what we're trying to protect, it should basically start to lead you down that path of best practices. Such a feature would be great."

What is our primary use case?

We basically use it to track personal identifiable information. We are also using it to label any confidential, company trade secret, and internal data. We have an internal use policy and a confidential use policy to encrypt the documents.

What is most valuable?

The auto-labeling feature is definitely the most valuable feature. It goes in and labels the documents for you in different repositories. It covers the Outlook and Exchange repositories along with SharePoint and OneDrive. It is really helpful in those areas.

What needs improvement?

There is a lot of ambiguity when you are setting up labels, such as sensitive information labels. It is a little daunting at first if you don't have prior knowledge, and there is a little bit of a learning curve for setting up the labels.

Some of the setup wizards could be more helpful from an AI perspective. They can streamline the setup through more AI technologies so that you don't have to jump through so many hoops and different menus and dropdowns. It would be useful to have a setup wizard that is more hands-off and engaging for setting up the information type labels. If you tell them this is what we're trying to protect, it should basically start to lead you down that path of best practices. Such a feature would be great.

What do I think about the stability of the solution?

It is absolutely stable. A part of the success criteria was to not have any stability issues. It seems very responsive after you get through the deployment aspect of it.

What do I think about the scalability of the solution?

We have been adding more label information types, and it seems to scale well. I don't see any issues there. This part of the solution is built into the Microsoft Cloud ecosystem. Therefore, you don't really have any sort of quota or cap on your data. It seems to be going really well on that front.

Currently, we have about 600 users. We're going to continue on this Microsoft journey. There is another feature that we're looking at called the Purview feature, which is basically adding the same sensitive info type tagging for data in your Microsoft SQL databases. We are currently looking at using that.

How are customer service and technical support?

Their technical support is excellent. We've had some hiccups here and there regarding the setup. We contacted Microsoft, and they were very quick to respond with solutions. The online Microsoft documentation is also kept fairly up to date, which has been another plus. Its documentation is really well done.

How was the initial setup?

It was fairly complex because it has a very wide and broad gamut of sensitive info types. Each of the labels and sensitive input types that we created took four to six hours of initial setup and work. The deployment itself is pretty instantaneous, but getting the data back and actually seeing the labels and sensitive info types come back in the form of data tagging definitely takes some time. Depending on the size of your repository, it can take longer to scan the data and label it while going through all the algorithms. It probably took a good two to three days to actually see some meaningful data.

What's my experience with pricing, setup cost, and licensing?

It is a part of our Microsoft licensing. We pay for a yearly renewal. Its price is reasonable for the size of the organization we are. It is fairly competitive, and you get what you pay for. We have an E5 license, and a part of understanding the E5 license is to see what all you get with it. If you really look at it from that standpoint, you get a lot of value. You have Defender and all its security features in there as well.

Their licensing is fairly flexible. They have different programs. We've seen ones where you could pay for up to three to five years in advance. There is also a monthly pay-as-you-go type of deal, but we're doing a yearly renewal and fixing the budget.

Which other solutions did I evaluate?

We didn't evaluate any other product because it was just way too convenient. It is a part of our Microsoft licensing, so we were already paying for it. There wasn't anything appealing to try a third-party solution or anything like that.

What other advice do I have?

I would advise others to definitely go to the documentation first and plan ahead. It is definitely something you plan, and it definitely requires a kind of a crawl-walk-run approach, so you definitely want to plan for it. I would also suggest taking advantage of the testing and reporting features that are available to be able to do a pilot and test it before you actually deploy it.

I would rate Microsoft Endpoint DLP a nine out of ten. There is a little area for improvement, but it is definitely the best in class.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2262372 - PeerSpot reviewer
Solution Architect at a tech services company with 51-200 employees
Real User
Top 5
Feb 12, 2025
Data protection features need improvement despite useful sensitivity labels
Pros and Cons
  • "Insider risk management and data retention are beneficial."
  • "I like the sensitivity labels and data security posture management for AI."
  • "Endpoint Data Loss Prevention needs to be improved as it is not up to expectations."
  • "I rate the overall solution 3 out of 10."

What is our primary use case?

I am working on Microsoft Purview Data Loss Prevention for multiple locations like SharePoint, OneDrive, device level, and exchange level. We also use it for on-premises and cloud applications, including Power BI. We have implemented it in multiple locations with different conditions and actions.

What is most valuable?

I like the sensitivity labels and data security posture management for AI. Insider risk management and data retention are also beneficial. Microsoft Purview Data Loss Prevention usually performs well, except for endpoint Data Loss Prevention, which may need improvements.

What needs improvement?

Endpoint Data Loss Prevention needs to be improved as it is not up to expectations. Auto labeling and Data Loss Prevention (DLP) for devices need improvement as well.

For how long have I used the solution?

I have been working with Microsoft Purview Data Loss Prevention for one and a half years.

What do I think about the stability of the solution?

Sometimes the solution is not stable when the internal connection is not reliable, so this aspect needs improvement.

What do I think about the scalability of the solution?

For Microsoft ecosystem, scalability is good. However, for device level, it needs improvement. Onboarding is fine, however, the policy working and detection technology need enhancements.

How was the initial setup?

Microsoft Purview Data Loss Prevention is cloud-based and does not require traditional installation. Maintenance is minimal.

What other advice do I have?

I rate the overall solution 3 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Purview Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Microsoft Purview Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.