MikroTik Routers and Switches Reviews

We primarily use MikroTik routers and switches for LTE solutions. It's 3G, 4G, and gravitating to 5G solutions and we do a lot of data center type of solutions with the heavy-duty cloud core routers. We also do premises type of solutions with a lot of their switches. 

As far as which version we're using, the products are fairly standardized—what changes is the version of the operating system. We try and use the latest long-term versions of the operating system, but we use a wide variety of their products. 

This solution is deployed on-prem. We use the whole rack of MikroTik switches and routers. 

The most valuable aspect of this solution is the combination of value for money. They're extremely cost effective, yet they provide you with an extensive feature set of things you can do across the board. Also, they're pretty reliable, as far as equipment goes. 

As far as improvements, there are basically only two things I would suggest. First, I think they should provide extensive training for the new releases of products, especially in the LTE space. Second, they could spend more time ensuring that their OS releases are more stable, rather than waiting for things to fall apart on the customer's premises before they make the necessary changes.

We've been using MikroTik switches and routers since 2014, so it's going to be the eighth year now. 

I have been using these routers and switches for eight years and they have proved rather stable. 

I think the solutions scale to multiple millions of packets per second products and that they scale right into the data center core. I know that there's still significant apprehension from a lot of large companies concerning their products, but I think that MikroTik has proved to be an extremely good tool for what we are trying to do. 

It runs our infrastructure and we provide services to clients, so we have several hundred nodes out in the field who are managed services providers. There are quite a few people that take advantage of the infrastructure that we provide. 

I haven't actually contacted technical support directly. We have a very knowledgeable partner that provides us Tier 4 consultancy in the UK. We've been working with him for many years, and so that's where we get all our technical support from. 

We gave up on Cisco and Cisco's competitor seven years ago, and we've been using MikroTik ever since. 

The installation process is extremely simple. I did it all by myself, but I'm a telecoms engineer, so I have a skill set in that area. 

We have a small technical team of five engineers. It's not a heavyweight job. 

We implemented this solution through an in-house team. 

There is a lifetime subscription already embedded when you buy the product. 

I rate MikroTik routers and switches a nine out of ten, and I would recommend them to others. 

We use MikroTik Routers and Switches for our CCTV, Voice IP, and .NET in our new stores.

MikroTik does not have a wireless solution. If they created a high-performance wireless solution we would deploy it in our infrastructure.

I have been using MikroTik Routers and Switches for approximately three years.

MikroTik Routers and Switches are stable.

We have not had any problem with the scalability of this solution.

We did not have any issues with the technical support.

The installation of MikroTik Routers and Switches is straightforward. It takes less time than other solutions, such as Cisco.

I would recommend this solution to others.

I rate MikroTik Routers and Switches an eight out of ten.

We are primarily using the solution as both a router, and we are using this for a wireless access point. And, we use the VPN, which is really helpful too. 

We also use it to connect to other branches that we have, and other organizations that we have to be connected to for our company.

The initial setup isn't too hard. The deployment is quite easy and rather quick as well. 

The stability is good.

Technical support is excellent.

Troubleshooting can be complex.

Sometimes, we see some problems specifically around the upgrading of the software and framework. It's not the upgrading that's hard. It's the fact that there isn't enough space. Typically, if we find we have a lack of space we must upgrade and the issue goes away.

Scaling can be an issue.

The stability is quite good. It's the kind of solution I recommend to other people to use as we don't really have any issues with it and find it to be reliable. 

The product could be a little bit more scalable. The sizing and scaling depend on the device that you are going to buy. I'm going to say this is scalable, however, you do need to plan ahead. 

We have about 200 people using the solution currently.

At this point, we do not have plans to increase usage. If we do change, the biggest change will be to migrate from on-premises to the cloud. 

Technical support is phenomenal. They are extremely helpful and responsive. We are quite satisfied with the level of support we are able to receive. 

The initial setup isn't too difficult, however, the troubleshooting process can be a bit difficult. 

The deployment process is easy and it doesn't take too long.

We initiated the assistance of a consultant and they proved to be quite helpful. 

We pay a licensing fee on a yearly basis.

We're just a customer and an end-user.

We use multiple deployment models, including cloud and on-premises. 

I'd rate the solution at a seven out of ten. We're mostly happy with the product, however, there are areas of improvement that need to be addressed. 

We primarily use the solution for the internet.

We are a mid-sized provider and we are acquiring smaller providers. MikroTik is a brand that is used across these ISPs and we have the experience with the product within our company. There's a familiarity with the solution we appreciate. The reason that we decided to keep this brand is that it's reliable. It offers good IT Station reports. 

The solution is stable. 

The product has proven to be scalable.

The pricing is good. There's a good ratio of pricing to performance, which is why we use that product.

Better security is always better. If they can continue to improve in this area, that would be ideal.

We've been using the solution for a couple of years at this point. 

The solution has proven to be very stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is consistently very good.

The scalability has been excellent. If a company needs to expand it out, it's not a problem. They can do so. 

A lot of our work is B2B with mid-sized clients that might have dozens of users. 

I've never directly dealt with technical support. I cannot speak to how helpful or responsive they are. I don't have the direct experience to be able to comment. 

We also have experience using Cisco (for more demanding installations) and Huawei. Our company tends to use Huawei in B2C situations. 

It's my understanding that the installation process is quite straightforward. It's not too complex or difficult. 

We have administrators and technicians that can handle deployments. We are doing remote installations. We have one technician usually on-premise. They physically connect the device and another technician remotely configures the device. We have some configuration templates. It's quite easy and quick for our team to deploy everything.

We can handle the deployment for customers.

The pricing is very reasonable. It's not too expensive. 

I don't handle licensing costs. I'm not sure how payments are set up and whether a company would have to pay monthly or yearly.

I'm not an IT guy. I'm a business product manager. I'm more of a product or marketing guy. Therefore, I'm not overly technical. 

We're service providers for a variety of organizations. 

I'd rate the solution at an eight out of ten. We're pretty happy with the product.

I would recommend the solution to other organizations.

We primarily use the product for load balancing and as a gateway.

The stability of the solution is excellent.

We've enjoyed the fact that it has very good performance.

The scalability potential is very good.

The solution is very easy to install and the implementation doesn't take too long.

The pricing is very competitive.

The solution needs to offer better documentation. That is what is lacking right now.

The user interface could be a bit better. It could be a bit more user-friendly with a bit of a re-design.

I've used this solution for a couple of years at this point.

The solution is very stable and we've found the performance to be excellent. There are no bugs or glitches and it doesn't seem to crash or freeze. The reliability is excellent overall.

The scalability capabilities have been very good. If a company needs to expand it, it can do so with relative ease.

We have about 1,300 users on the solution right now.

I've never been in touch with technical support just yet. I've never had a reason to reach out. Therefore, I cannot comment on how helpful or responsive they might be.

I've also used Cisco, Aruba, and HPE, for example. 

The initial setup is not difficult or complex. It's straightforward and very easy to implement. The deployment process is very fast as well. It only really takes a couple of minutes and you are ready to go. 

We are a team of four, and we can handle any deployment or maintenance tasks quite easily.

I handled the implementation myself, in-house. I did not need the assistance of an integrator or consultant when I deployed it. 

The pricing is excellent. It's very reasonable and much less than, for example, Cisco.

Typically, on the initial package, you do need a license.

I'd rate the solution, on a scale from one to ten, at a seven. For the most part, we've been pleased with its capabilities.

I'd recommend the solution, especially from a pricing point of view. If Cisco is out of a company's budget, it's definitely an option.

I am not using them personally. I've installed these in high-end residences and a few offices. 

They have amazing speed and reliability, and they also provide value for money. They are pretty powerful.

They can improve the way the user interface is laid out. Their user interface is slightly geeky. There is more than one way to do the same thing in the user interface, and they need to work on that. 

They should also provide official training and webinars to help us understand all of its capabilities and to be able to set it up easily.

It would be good if it comes with included tech support.

I have been using this solution for about three years.

They have good reliability.

I don't need them because I can get someone to install these for me. 

Its initial setup is not very clear. There are multiple ways to do the same thing. 

They are very cheap and not at all expensive.

I would recommend this solution. My experience has been awesome. They have good reliability and speed. 

I would advise others to go for it, but I would recommend either going through quite a lot of training before using this or having an expert who knows everything about it. You require eight-hour training to fully understand the capabilities of this solution.

I would rate MikroTik Routers and Switches a nine out of ten.

I mainly use this solution for hotspot networks but also for lots of other things, for example, to connect more than one type of server, merging more than one connection together, firewall, multiple ID cameras, wireless device to connect different sites, and VPNs.

I have found one of the most valuable features to be the hotspot network.

They need to create a license for IBS. I have a lot of clients that have spam on their networks. We need to purchase a firewall inside of this solution in order to make their networks secure from spam and to protect the blocking of wanted public IDs that are put in it. Additionally, there is an antivirus needed.

In the next release, there could be an improved user interface.

I have been using the solution for approximately 10 years.

The solution is stable. However, we do sometimes have some issues but they are normally fixed in an update.

We have approximately 10 people using the solution in my organization.

I have not used the support. I have always found information on the internet to solve my problems.

The installation can take anywhere from one hour to one day depending on the environment and the skillset of the person installing it.

I have done the implementation of the solution. There are times where I need an additional technician to assist me.

When I compare the price of this solution to competitors it is priced a little high. There is not a license required for this solution.

I would recommend this solution to others for a hotspot network.

I rate MikroTik Routers and Switches eight out of ten.

We have a website with online shopping, and the MikroTik products are part of our network infrastructure. We also resell these products, and our customers buy them for both wired routing and wireless access points.

This equipment is resilient and available at a good price.

The operating system on the router, RouterOS, is open-source.

The Soft-GRE support needs to be improved.

To use this product, people must have some network knowledge and a little bit of training on the MikroTik devices.

The payment conditions from the manufacture need to be improved. Nobody wants to pay immediately, especially for large companies like ISPs and big corporations.

I have been working with MikroTik Routers and Switches for 12 years.

In the past, we had heard complaints about stability. At this time, they are very stable.

As we are a master distributor, we have direct access to the MikroTik support team.

The technical support team is good, and we haven't had any issues with them.

This is not an easy product to install. You must have a little bit of training. For example, the IT people need to have a technician course.

Our in-house team is responsible for deployment and maintenance. We have approximately 35 people on our team.

The price of these products is good, which is one of the things that we like the best. When you buy a license, it is for life and you don't need to buy another one every year.

Overall, this is a good product but everything can improve a little bit. The product is not perfect.

I would rate this solution a nine out of ten.

We use MikroTik Routers and Switches as a router and firewall. We also use it to manage our Hotspot users. 

The MikroTik Hotspot is great. My company uses the Captive Portal as a staff login to access the internet and the company portal. Via the Hotspot, my company connects to the API.  

The overall performance could be improved. The CPU load is too high. This causes the Internet to lag. 

MikroTik should be open source.

I have been using MikroTik Routers and Switches for roughly four to five years.

The MikroTik operating system is not open source. The API is limited. 

Sometimes we consult with the online community, but it's quite limited in Indonesia — there are not many MikroTik users here. 

The initial setup was complex, but not too difficult in the end.

Compared to Cisco, I don't think MikroTik is very good. MikroTik is good for start-ups and small businesses with small budgets. If you have a big budget, I would recommend using 
UniFi, or Cisco.

Overall, on a scale from one to ten, I would give MikroTic a rating of seven.

We are using this solution for multiple things.

It provides a hotspot gateway, triple PoE, login ID, authentication, and login tapes.

We use it to provide a connection for our clients.

This is a good solution.

This solution is good, but my network is growing and it is no longer sufficient for us. We are considering a Hybrid model or we will replace MikroTik with another good OEM, such as Cisco, or Juniper.

There are limitations to how many users you have simultaneously. It's a max of 300 users.

I have been using MikroTik Routers and Switches for three years.

We have not had any issues with stability, but we experience some issues later as the box capacity is limited to 300  users. 

This solution is scalable but it has its limitations. The box has a capacity of 300 using it simultaneously.

If my users keep growing, then we have to replace this solution.

Now currently one of our clients has 200 to 250 users.

Technical support is handled by another team.

The initial setup is straightforward.

Pricing is not an issue.

For a small business, MikroTik is good but if you grow, then MikroTik cannot support it. 

I would rate this solution a nine out of ten.