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Technical Support Engineer at Point PC
Real User
Oct 28, 2019
A small and robust unit that is straightforward to install and has lots of features
Pros and Cons
  • "We have found this solution is quite robust and there are a lot of features in a small device."
  • "My advice is that this is a small package with huge features and you should try it on your own."
  • "In the Israeli market, we are in need of Hebrew support."
  • "There are a lot of issues regarding the power supply."

What is our primary use case?

We are a system integrator and this is one of the solutions that we implement for our customers.

Our primary customers are Fiber to the home (FTTH), which are small customers who are connecting by fiber.

What is most valuable?

We have found this solution is quite robust and there are a lot of features in a small device.

The dimensions of this unit are quite good.

You do not need extra licensing to use all of the features.

What needs improvement?

In the Israeli market, we are in need of Hebrew support. We would like a Hebrew GUI or something that can translate it. We need this because when we remotely support end-users, they do not always speak English. Hebrew would be lovely.

There are a lot of issues regarding the power supply.

The interface for this solution is in need of a dashboard. Thinking about somebody who is in control of hundred of small routers, they need a way to manage all of them.

For how long have I used the solution?

We have been using this solution for approximately two years.
Buyer's Guide
MikroTik Routers and Switches
June 2026
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.

What do I think about the stability of the solution?

This solution is ninety percent stable. The defects are coming from instability with the power system, and there are a lot of issues regarding that.

Most of the errors occur when the system shuts down incorrectly. Otherwise, there are not a lot of bugs.

What do I think about the scalability of the solution?

For our purposes, we are not concerned with scalability. 

How are customer service and support?

We do not use technical support for this solution. We read articles and have been able to do the support ourselves. We do use the forums and the internet for searching for answers.

Which solution did I use previously and why did I switch?

I am familiar with solutions by Aruba. The MikroTik routers and switches are not as well known in the Israeli market.

How was the initial setup?

The initial setup of this solution is straightforward.

The deployment takes approximately twenty minutes for the technician to implement one house. It is a matter of connecting and doing some basic enrollment.

What about the implementation team?

Our technician performs the deployment for our customers.

What's my experience with pricing, setup cost, and licensing?

In our last project, we used two hundred units and the price was approximately 500 Shekels ($140 USD).

What other advice do I have?

My advice is that this is a small package with huge features and you should try it on your own.

The biggest lesson that I learned from this solution is that we underestimated the power and value of MikroTik. We primarily implemented Cisco and Aruba solutions, but since then, we have found that MikroTik can be used in place of these bigger brands.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1042011 - PeerSpot reviewer
NOC Manager/Network Administrator at a tech vendor with 1,001-5,000 employees
Real User
Oct 24, 2019
Good load balancing capabilities and features for the cost point
Pros and Cons
  • "The most valuable feature is controlling the bandwidth."
  • "This is a great product that gives you a lot of good features at that price."
  • "The user interface allows you to do a lot of things, but it is not user-friendly."
  • "Configuring load balancing requires a very ground-level configuration that is not easy for normal users."

What is our primary use case?

We use this solution for normal routing, as well as load balancing for internet traffic. I have a dual internet load balancing setup.

This is an on-premises solution.

How has it helped my organization?

The improvement is that we can have two different internet service providers offering 2Mbps each, and you can combine the bandwidth to make it 4Mbps. You can also achieve multiple failovers.

What is most valuable?

The most valuable feature is controlling the bandwidth. This is helpful because the users' bandwidth requirements keep changing, and we have three connections to handle the data.

The wireless switches are good.

What needs improvement?

Configuring load balancing requires a very ground-level configuration that is not easy for normal users.

The user interface allows you to do a lot of things, but it is not user-friendly. 

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

This solution is quite stable.

What do I think about the scalability of the solution?

Right now, I am not using it for VPN.

How are customer service and technical support?

I have not contacted technical support for this solution. If there is a problem then I try to find solutions for the problem online.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

When I first starting working with this solution I found the initial setup to be complex, but now I think that it's easy. It takes approximately ten minutes to deploy, although if you want to set up more advanced features like load balancing then it might take thirty minutes.

One person is suitable for both deployment and maintenance.

What about the implementation team?

I performed the deployment myself.

What's my experience with pricing, setup cost, and licensing?

This product is a one-time purchase.

What other advice do I have?

This is a great product that gives you a lot of good features at that price.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
MikroTik Routers and Switches
June 2026
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.
reviewer248214 - PeerSpot reviewer
Works at a tech services company with 1-10 employees
Real User
Oct 21, 2019
Good price point, very versatile and good configuration capabilities
Pros and Cons
  • "The cost and versatility are the solution's most valuable features; you can do anything with them if you know how to, and the solution has a whole portfolio of routing features available."
  • "They could improve their product if they set, for instance, a controller for wireless LAN. That would allow them to really have something more than an access point."
  • "It's useless if it doesn't fit."

What is our primary use case?

We primarily use the solution for high performance, low-cost routers and for low-cost wifi environments where we need specific configurations.

What is most valuable?

The cost and versatility are the solution's most valuable features. You can do anything with them if you know how to. The solution has a whole portfolio of routing features available.

You don't need to buy special licenses for the solution. You have everything there. The configuration capabilities are good too. They're very flexible. 

What needs improvement?

The solution doesn't fit every need. There are lots of things you cannot do. There is no management and there is no controller in wireless. It's not a real whole network. You have to work them into other solutions. Mikrotik is mostly a standalone solution and you have to manage how it relates to other solutions, unlike Cisco, which is something that you can easily put into an ecosystem.

They could improve their product if they set, for instance, a controller for wireless LAN.
That would allow them to really have something more than an access point.

For how long have I used the solution?

I've been using the solution since 2013.

What do I think about the scalability of the solution?

The solution isn't really scalable. Each machine has a purpose, and while you can swap it out for a bigger one, you have to create a new design. They're stand-alone products. There is not a flow of products that brings you to the next step easily.

How are customer service and technical support?

I haven't reached out to technical support myself, however, my colleagues have, and my understanding is they were able to resolve the issues. They were satisfied with the level of support they received. However, it was a process to get in touch with them, share the problem, and work together to solve it.

How was the initial setup?

The initial setup is complex. Users will need to do a bit of research before implementing the product. You must prepare and understand how to set each parameter. You couldn't use Mikrotik if you're not certified or have a deep knowledge of the solution.

Which other solutions did I evaluate?

We use a few different solutions. We are installing big networks with Aruba and use Extreme Networks as well. Which solution we ultimately use depends on the project itself.

What other advice do I have?

We buy from wholesalers, but we don't have a special selling agreement with anyone.

I'd rate the solution ten out of ten when it fits. It's useless if it doesn't fit. If it fits, I don't think there's a better product when you are looking at price-performance. Overall, I'd rate them nine out of ten. Any requirement would be fulfilled from Aruba or from Cisco, but not necessarily from Mikrotik, which is why I don't give them a perfect score.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at a tech services company with 1-10 employees
Top 20Consultant

That's a very good assessment. I felt the same about their products, if which I have deployed a few. Good price point, and good for niche situations...

reviewer997284 - PeerSpot reviewer
Network Engineer at a maritime company with 201-500 employees
Real User
Oct 20, 2019
Good queuing functionality, good technical support and very good stability
Pros and Cons
  • "The radius and wireless features are the most valuable aspects of the solution."
  • "The stability of the solution is great."
  • "The queuing functionality needs improvement. The initial setup could be simplified."

What is most valuable?

The radius and wireless features are the most valuable aspects of the solution.

What needs improvement?

The queuing functionality needs improvement. The initial setup could be simplified.

For how long have I used the solution?

I've been using the solution for 10-15 years.

What do I think about the stability of the solution?

The stability of the solution is great.

What do I think about the scalability of the solution?

The scalability of the solution is very good.

How are customer service and technical support?

We've used technical support a few times and have always found them to be quite good.

Which solution did I use previously and why did I switch?

We have previously used Cisco and HP solutions.

How was the initial setup?

If you are not familiar with the solution, the initial setup can be a bit complex. It's quite different from other solutions. Deployment times vary, but it should only take a few hours.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is okay. It's not too expensive.

What other advice do I have?

I'd rate the solution nine out of ten. If they made it a bit easier for new users to implement, I would rate it higher.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at a tech services company with 1-10 employees
Top 20Consultant

The big thing with using MikroTik is that their paradigm is very different from other solutions, so you really have to know what you want to do. Very flexible, but you have to look at things a bit differently.

Technology Manager at Klinic Community Health
Real User
May 16, 2019
A low cost solution that is easy to manage using both GUI and CLI
Pros and Cons
  • "The most valuable feature is that you can do anything on all platforms."
  • "This solution provides our service at a low cost with excellent quality."
  • "Wireless throughput has not kept up with the competition."

What is our primary use case?

Our primary use case for this solution is to provide wireless internet service.

How has it helped my organization?

This solution provides our service at a low cost with excellent quality.

What is most valuable?

The most valuable feature is that you can do anything on all platforms.

The GUI is also good, and the CLI is excellent.

What needs improvement?

Wireless throughput has not kept up with the competition.

For how long have I used the solution?

Eight years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at a tech services company with 1-10 employees
Top 20Consultant

I used them for wireless for a while, but there were some initial hardware bumps at that time, and I eventually moved in a different direction.

See all 3 comments
PeerSpot user
I.T. Manager at a university with 51-200 employees
Vendor
Top 20
Mar 15, 2016
The two most valuable features to me are the firewall and traffic bonding. The interface could be more user friendly.
Pros and Cons
  • "The two most valuable features to me are the firewall and traffic bonding."
  • "The interface could be more user friendly and more intuitive in terms of what information or features are found where."

Valuable Features:

The two most valuable features to me are the firewall and traffic bonding.

Room for Improvement:

The interface could be more user friendly and more intuitive in terms of what information or features are found where. I also wish there was a dashboard, kind of like landing page with all the basic system analytics.

Deployment Issues:

We've had no issues with deployment.

Stability Issues:

We've had no issues with stability.

Scalability Issues:

We've had no issues with scalability.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at a tech services company with 1-10 employees
Top 20Consultant

Mikrotik devices are very capable, but the UI could be a bit better (it is a bit confusing, especially compared to competing devices). They generally do very well on pricing, too.

See all 3 comments
PeerSpot user
Network Administrator at a tech services company with 51-200 employees
Consultant
Sep 16, 2014
Lowered infrastructure and maintenance costs. We did have some stability issues with different versions.
Pros and Cons
  • "ROI: Very good."
  • "Sometimes, software issues, some stability problems on different versions."

What is most valuable?

Winbox

How has it helped my organization?

Lowered infrastructure and maintenance costs.

What needs improvement?

Wireless.

For how long have I used the solution?

7 years

What do I think about the stability of the solution?

Sometimes, software issues, some stability problems on different versions.

How are customer service and technical support?

Customer Service: Pretty good.Technical Support: Pretty good.

Which solution did I use previously and why did I switch?

Yes, Cisco. Cisco is very expensive for smaller businesses.

How was the initial setup?

Easy enough to deploy if you have networking knowledge.

What about the implementation team?

In-house.

What was our ROI?

Very good.

Which other solutions did I evaluate?

Cisco, Juniper.

What other advice do I have?

Try to do dome certification courses first, do not deploy Mikrotik gear without solid knowledge about networking, TCP/IP, etc.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user347364 - PeerSpot reviewer
it_user347364Works at a tech company with 51-200 employees
Real User

Hi Adrian, can have your personal email? Currently I'm in the middle of deciding MikroTik or Cisco, wish you can help me.

See all 3 comments
CAD Engineer at Pro av
Reseller
Aug 27, 2023
Reliable product with good scalability
Pros and Cons
  • "The product is very reliable."
  • "The product's setup process could be easier."

What is our primary use case?

We use MikroTik Routers and Switches for Wi-Fi distribution and connecting the network to all our IoT devices.

What is most valuable?

The product is very reliable.

What needs improvement?

The product's setup process could be easier. Additionally, its interface needs to be modern, similar to Grandstream.

For how long have I used the solution?

We have been using MikroTik Routers and Switches for more than five years.

What do I think about the stability of the solution?

The product has good 100% stability.

What do I think about the scalability of the solution?

We have 20 customers for MikroTik Routers and Switches. It has good scalability. It provides more than enough internet access.

Which solution did I use previously and why did I switch?

Recently, we started using Grandstream.

How was the initial setup?

The initial setup is complicated. It takes half an hour to complete.

What about the implementation team?

I take help from an IT executive whenever I encounter any implementation issues.

What other advice do I have?

MikroTik Routers and Switches is a very stable equipment. I rate it a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
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Updated: June 2026
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