Mimecast Email Security Reviews

We use it internally, and we support other customers on it. Enterprises and large organizations use it to manage their platform on a large scale.

It is a cloud product, so it is always going to be the latest version. Mimecast themselves are the cloud provider.

Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it.

Its pricing can be improved. It is a bit expensive.

I have been using this solution for five years.

It is stable.

It is suitable for small, medium, and large companies. It actually cuts across all the sectors and all the sizes. It is designed for enterprises.

In terms of the number of users, it affects all the users. We have over a hundred people at the moment. We also have more than 20,000 customers on it.

Their technical support is pretty good.

Its initial setup is pretty simple. It takes nearly a day.

In terms of maintenance, it is online. So, they do all of the maintenance.

I did it by myself.

It is a bit expensive.

If you want the ease of use, then Mimecast, or at least a cloud solution, is the way to go. It has been a good product. It is still at the top of its game in many aspects.

I would rate this solution a nine out of 10.

The solution is primarily used to stop malicious emails with malicious attachments and can stop users from accessing sites or links that have a virus or malicious content. 

The security on offer is very good. It's great at preventing users from accessing malicious sites or email.

The filtering features are excellent. It allows you to any links an email might have. For example, when a user receives an email with a link, Mimecast takes that link and scans it, checking for any malicious content. If it's okay, then it passes on the email to the user. If it's not okay, or it's not sure about the content of the link, it then sends a notification to the user. It helps users to look at the user to see if it is a trusted source or not, and to decide if they want to open it or not.

The stability is very good.

The initial setup is very straightforward.

The technical support is excellent.

There is always space for them to improve. As a user, the user interface of the management console could be upgraded, for example. They can definitely improve their management console interface.

The solution could always add more features and expand its offering.

I've been using the solution for about two and a half years or so.

It is a very stable solution. The last two half years that we have used the solution have been great. That said, four months ago they had some downtime for about three hours and it was something unexpected. It was not a good experience due to the fact that our main infrastructure had a problem for that entire time. It was not something that was quick or planned and it was during working hours for us. It was very difficult. We would have appreciated a heads up if it was meant to be planned.

Beyond that, we haven't really dealt with any bugs or glitches, and it doesn't crash or freeze.

In just one group at our organization, we have about 200 users.

We don't have any plans to extend the usage. We are okay with the features and the modules already. We don't have any plans to change anything right now.

Technical support is good and to the point. They are helpful and responsive. We're quite happy with the level of service they provide to us.

Previously, we used Barracuda. We ran some tests and decided that Mimecast was a better option, which is why we ultimately decided to switch.

The initial setup was not complex or difficult. It was very, very easy. We had a problem initially as we were trying to figure things out and the Mimecast team was very, very supportive.

The deployment was fast. It took almost a week or something like that. It was very, very quick.

We did the implementation ourselves with our resources. We didn't get any help from a freelancer. There were no integrators or consultants involved.

I can't speak to the exact licensing costs. It's not an aspect of the solution I directly deal with. 

We are customers and end-users. We don't have a business relationship with Mimecast.

I'd recommend the product to other users and companies. It's a good system and very effective.

In general, I would rate the solution at an eight out of ten.

The primary use case of this solution is to avoid phishing emails, spam emails, attachment protection, and URL protection.

The product is good. To date, we have not faced any challenges.

Because we have not faced any challenges there is no way that we can say that there has to be some improvement.

The price could be better, it should be reduced.

I have been using this solution for one year.

We are using the latest version.

It's a stable solution. It's fantastic!

It is completely scalable. We have approximately 15 users in our organization.

We plan to continue using, and selling this solution in the future.

We have not contacted technical support. We haven't required any.

Previously, we did not use another solution.

The initial setup was straightforward, we did not have any issues.

It only took one or two days to deploy.

We implemented ourselves. We are consultants.

We only require one person for deployment and to maintain this solution.

It's an expensive solution.

I would recommend this solution to others who are interested in using it. We sell this product to our customers.

I would rate this solution an eight out of ten.

Mimecast Email Security with Targeted Threat Protection is used for email security, including both inbound and outbound emails. It is also used for phishing detection and safeguard the oragnisation’s communication methods.

The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.      

The feature that should be included is to remove the block on the encrypted files.

I have been using Mimecast Email Security with Targeted Threat Protection for the past 5 years.

I would rate it eight out of ten. 

I would rate it nine out of ten.

The configuration is easy to implement, hence I would rate it eight out of ten.

The deployment was fast and required no expertise. It can be easily handled by one person and the steps are very easy to follow. 

It has a good return on investment

Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, five out of ten. 

Based on my experience, I would rate it nine out of ten. 

We primarily use the solution for filtering. 

The dashboard is very nice. 

It offers an easy initial setup. 

The solution has been stable. 

We can scale the product. 

Technical support is helpful.

The solution is very expensive. 

I've used the solution for a couple of years. Maybe four or five.

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

This is s scalable product. If you want to expand it, you can. 

We have 100 people on the solution at this point. The users vary. Different departments use it. 

We are satisfied with the technical support. We find them to be responsive. 

Positive

We did previously use a different solution. It might have been Check Point. Once we saw the demo, we felt this solution would be a better fit, so we switched. 

The solution is very simple to set up. It's not overly complex or difficult. The deployment only takes a couple of days. 

One person can handle any maintenance requirements as needed. 

We had a third-party assist us with the initial setup process. We did not handle it completely by ourselves. 

The solution is quite pricy. We find it to be costly. 

I'm a customer and end-user.

We are using the latest version of the solution. 

I'd rate the solution eight out of ten. 

We use the product for email security purposes. 

The platform's most valuable features are journaling and email archiving, effectively stopping phishing attacks.

The product's interface could be improved to be more user-friendly. 

I have been using Mimecast Email Security for only six months.

The product is stable. I rate the stability an eight. 

I rate the product scalability a ten out of ten. 

The technical support services are good. 

Positive

I previously used Microsoft for email security. We switched because Microsoft was difficult to use, especially regarding management and administration.

The initial setup was moderately complex. It took about two weeks to implement and go into production, partly due to coordination with our US team.

I rate the process a six out of ten. 

The implementation was done in-house.

The product price is moderate. I rate the pricing a five out of ten. 

Training from YouTube videos has been helpful, making Mimecast Email Security easier to use and understand. 

I rate the product an eight.

We use the solution for its security and archiving facilities.

The solution's most valuable features are identity protection and sandboxing.

They should make the solution's identity protection feature even better. Also, its default policies need improvement. In addition, they should improve the cookies management feature as well.

We have been using the solution for four or five years.

The solution is very stable, and I rate it as a nine.

The solution is scalable. We can add domains very quickly, but we do face issues once in a while. I rate its scalability as a nine.

The solution's technical support is quite good.

Positive

The solution's initial setup is moderately complex. It needs improvement overall. The installation takes a few hours to complete. It involves enabling features and following the required steps. I rate the process as a seven.

The solution's cost is reasonable as customers can choose the packages based on their requirements. I rate it as a seven for pricing.

The solution is simple to use; I rate it an eight. I suggest others compare it with AT&T as well.