Mobile Connect provides secure and convenient access to digital services leveraging mobile technology for user authentication and identity verification. It builds on existing infrastructure, requiring no additional hardware, making it a seamless integration.
Mobile Connect enables users to authenticate effortlessly across services through a single mobile login, enhancing security without compromising convenience. Its flexibility allows businesses to adopt it across various sectors, ensuring secure user experiences. With a strong focus on identity verification, it reduces the risks associated with online transactions, fostering trust between businesses and consumers.
What features make Mobile Connect valuable?
What benefits should users look for in Mobile Connect?
Mobile Connect is implemented effectively across sectors such as banking, retail, and healthcare, where secure and efficient user management is crucial. In banking, it ensures secure access to accounts, while in retail, it facilitates smooth online shopping experiences. The healthcare industry benefits from secure identity verification, crucial for patient data protection.
Mobile Connect was previously known as Mobile Connect for Amazon Connect.
| Author info | Rating | Review Summary |
|---|---|---|
| Senior Project Manager at a consultancy with 1-10 employees | 5.0 | I've used Mobile Connect for six months and found it helpful for making calls without a desktop and accessing Salesforce via mobile, though call records could be quicker to sync; support from Ruben was especially responsive and reliable. |
| Technical Consultant at a non-tech company with 11-50 employees | 5.0 | I've used Mobile Connect for a month, and it has streamlined our mobile calling process within Salesforce, boosting efficiency. I appreciate the seamless integration, though I wish there were better implementation guides and documentation available. |
| CEO at a insurance company with 11-50 employees | 3.0 | No summary available |