Apart from meeting all our high-performance database needs, the major use of MongoDB Atlas is for migrating most of the queries toward the UI part. With the Data API feature, we can now create database queries directly from the UI, which we build in React and Angular. After creating the queries from the UI, we hit the Data API, and the results are obtained directly, making it the best feature we have come across lately.
Senior Software Engineer at Yamaha Motor Solutions India
A database with a set of additional functionalities
Pros and Cons
- "MongoDB Atlas is a database that is quite fast, stable, and reliable."
- "The UI is not currently designed in a manner to make it possible for a non-technical person or a layman to update the database easily."
What is our primary use case?
What is most valuable?
The most valuable feature of MongoDB Atlas is that it's on the cloud, so you don't need to set up all your servers. It has the latest features like MongoDB Atlas Data Lake, Data APIs, and high-performance MongoDB on the cloud. It also allows us to visualize data through charts. So, the charts are visible on MongoDB Atlas. In my projects, I found users to be the most useful feature of the solution. We deployed MongoDB Atlas for around 500 users and gave them different authorized roles and permissions, allowing us to create an updated database this year.
What needs improvement?
I believe MongoDB Atlas has room for improvement in terms of providing more convenient UIs for data manipulation. At present, we are required to create an HTTP proxy after the database and then use the UI to communicate with the database via that proxy. If MongoDB Atlas could offer UI features to create tables and add or update records from them, it would eliminate the need for UI development. For instance, if we have a table or collection of orders and products, and MongoDB has charts, then MongoDB Atlas could offer some tables to create tables, create orders, create products, update orders, update products, and link orders and products. So, we are basically expecting a UI to change the database.
For the additional features, I think giving the UI or the user interface to create tables or something similar would help simplify creating orders and products for a layman with zero technical knowledge.
For how long have I used the solution?
I have used MongoDB Atlas quite a lot. I think it's been more than one and a half to two years since we, as a company, have been using it in our projects. Also, I have used it for personal and professional projects.
I think that my company is a customer of MongoDB Atlas.
Buyer's Guide
MongoDB Atlas
June 2025

Learn what your peers think about MongoDB Atlas. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
What do I think about the stability of the solution?
MongoDB Atlas is a database that is quite fast, stable, and reliable.
What do I think about the scalability of the solution?
In my company, quite a lot of people are using MongoDB Atlas, with the majority of them relying on it. To put a number on it, I think more than 300 people are currently using MongoDB Atlas. Also, it is a scalable product.
How are customer service and support?
We have a team that takes care of technical support for MongoDB Atlas. I'm not sure if any complaints have been reported to them, but personally, I haven't had any issues that required me to raise a complaint.
Which solution did I use previously and why did I switch?
We decided to migrate from the old Legacy SQL databases and try out new things. MongoDB Atlas provided functionalities beyond just being a database, and we have been very satisfied with it.
How was the initial setup?
MongoDB Atlas can be deployed on all three major cloud providers, which include AWS, Google Cloud, and Azure. When creating an Atlas instance, one can choose which cloud provider to use.
Setting up MongoDB Atlas is a breeze. The setup process is very easy.
The time it takes to deploy MongoDB Atlas can vary from person to person, depending on their satisfaction. However, depending on the size, it usually takes around one and a half to four or five minutes. But I think the deployment time can be reduced to just 15 to 30 seconds. That would make the process even better.
What's my experience with pricing, setup cost, and licensing?
I'm more of a technical person and don't take care of the cost. The finance team takes care of it. But I have seen the cost, and it was pretty cheap. The cost is in cents for the millions of requests the solution handles. I think that the solution is definitely worth the money.
What other advice do I have?
If you look at it technically, it depends on individual requirements. MongoDB Atlas is certainly scalable, but when compared to Legacy SQL databases, they are actually less scalable. However, if your system doesn't need to be scalable at a global level and you only need the solution for just two or three countries, or you only have around 10 to 20 million users, then MongoDB Atlas is a great option to consider because of the additional functionalities it provides above and beyond just being a database.
The UI is not currently designed in a manner to make it possible for a non-technical person or a layman to update the database easily. This is the first point to consider. Secondly, MongoDB Atlas is essentially a cloud-based database, so it should offer some provision for performing the same tasks on local computers. I believe that MongoDB Atlas will implement these improvements in the near future, so it won't take much time. Owing to the aforementioned reasons, I rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

DevOps Engineer at InvoZone
Offers the ability to scale across zones and define multiple nodes but there is a learning curve
Pros and Cons
- "There are many valuable features, but scalability stands out. It can scale across zones. You can define multiple nodes. They have also partnered with AWS, offering great service with multiple features, including built-in backup, all under the same roof, without the need for external tools."
- "The initial setup is not too difficult but can be somewhat tricky."
What is our primary use case?
We may use it as an application database. The application stores the data as documents in the database, which is a preference for our company because it’s a Document DB and a NoSQL database, which are preferred over traditional relational databases.
How has it helped my organization?
MongoDB has wrapped up the whole development lifecycle. MongoDB has multiple built-in tools such as MongoDB Shell, Compass, and other tools. It helps the developers to use that specific tool efficiently. Users do not have to worry about finding the tools and then installing and using that specific tool to communicate with their database cluster. MongoDB has a built-in option using MongoDB Shell or Compass for that purpose.
So, it has positively impacted the development speed and productivity.
What is most valuable?
There are many valuable features, but scalability stands out. It can scale across zones. You can define multiple nodes. They have also partnered with AWS, offering great service with multiple features, including built-in backup, all under the same roof, without the need for external tools.
So, the scalability feature supported our data growth overall. The growth of the database depends on the application side. The database aids in scaling when the application requires more storage.
It’s configured to scale automatically across zones and regions, ensuring that performance doesn’t degrade even when scaling down.
What needs improvement?
The scalability aspect is quite difficult to implement. It should be much easier for the end user. You cannot use less than two nodes; you have to use at least two nodes, and they categorize their nodes, like m5, m10, and m20, according to their resource practices, which are also a bit expensive.
The end-user has to learn a bit about it. MongoDB has great content on its site. They call it MongoDB University. They actually have great content for that. Anyone can learn it, but one has to study it before diving into it or starting to use it.
For how long have I used the solution?
I have been using MongoDB Atlas for almost three years.
What do I think about the scalability of the solution?
The scalability is good. In my team, almost the whole development team is using it. So, there are around five end users.
How are customer service and support?
I contacted customer service and support for multiple purposes while configuring. The support is quite efficient, and the guidance is quite good. Initially, when I was working on it, I had to communicate with the support team.
So, I had a good experience with the support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not too difficult but can be somewhat tricky.
It is tricky mainly in terms of configuration, especially if it's not internet-accessible, configuring it to stay within the same data center while allowing developers access without network barriers.
What about the implementation team?
What was our ROI?
It is worth my money at the end of the day.
What's my experience with pricing, setup cost, and licensing?
The pricing is not that expensive, but it can be, especially when we have deployed it across multiple zones.
What other advice do I have?
If you want to go with NoSQL, I would suggest using MongoDB.
If you are saving documents and prefer AWS services, AWS also has their DynamoDB for that purpose. I would suggest using AWS service if all of your services are already on AWS.
Overall, I would rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
MongoDB Atlas
June 2025

Learn what your peers think about MongoDB Atlas. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Test Automation Lead at Entrotsust technlogies
Easy to scale and offers good performance and stability
Pros and Cons
- "The stability and performance are great. The high availability feature is great. Moreover, I am happy with the automated backup and restore functionality."
- "In the past, MongoDB offered more features for free, but now it's quite limited. The free version is limited, and you need to pay extra to fully utilize it. The pricing could be improved."
What is our primary use case?
It's good for performance and stability if you need a non-SQL database to store data.
How has it helped my organization?
We use it as a database for some of our microservices. We use it as a database for a few of our microservices.
What is most valuable?
The stability and performance are great. The high availability feature is great.
Moreover, I am happy with the automated backup and restore functionality.
What needs improvement?
In the past, MongoDB offered more features for free, but now it's quite limited. The free version is limited, and you need to pay extra to fully utilize it.
The pricing could be improved.
For how long have I used the solution?
I have experience with this solution. I've been with this product for a couple of years.
What do I think about the stability of the solution?
It is a stable solution. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable product, but only if you use the paid features. And if you enable sharded cluster functionality, it scales very well.
How was the initial setup?
The initial setup is very straightforward.
The ease of setting up and maintaining your database clusters with MongoDB depends on the features you need. If you only need basic functionality, setup can be simple. But for additional features like reliability and backups, it might require a more complex configuration.
What about the implementation team?
We did it in-house.
What other advice do I have?
Overall, I would rate the solution a nine out of ten. I would recommend using this product.
If you need a no-SQL database, then MongoDB is a good choice.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at CGI
An Easy-To-Use, easily accessible, and quick to learn Web-Based Cloud Database
Pros and Cons
- "The most valuable feature is that it's all web-based. So one can browse collections just from the web. MongoDB Atlas is very accessible, quick to understand, and quick to learn. People who have never used CLI can hop into the web interface and browse the database."
- "When I edit a document from a document, a lot of clicking is involved, like changing data type manually from a drop-down. It would be super nice if I could just edit the document in a JSON format. The JSON-based document editor should have a multi-language feature. Also, it would be great if there was a connect option from Google Looker Studio."
What is our primary use case?
We use it to power a software-as-a-service cloud solution to book meeting rooms, parking spaces, and workspaces. We have multiple clients using this solution. A Node.js backend is also being used along with Mongoose, and it is running on Cloud Run. Then there is a VPC connection to MongoDB Atlas.
What is most valuable?
The most valuable feature is that it's all web-based. So one can browse collections just from the web. MongoDB Atlas is easily accessible, quick to understand, and quick to learn. People who have never used CLI can hop into the web interface and browse the database.
What needs improvement?
When I edit a document from the web-based Explorer, a lot of clicking is involved, like changing data type manually from a drop-down. It would be super nice if I could just edit the document in a JSON format. The JSON-based document editor should have a multi-language feature. Also, it would be great if there was a connector for Google Looker Studio.
For how long have I used the solution?
I have been using it for three years.
What do I think about the stability of the solution?
The interface could be more reliable. It is not a stable product because sometimes we see the explorer being down or unable to log data and the interface turning to the five hundred server error. However, it's ninety-five percent stable. I don't always trust it, but most of the time, I do.
What do I think about the scalability of the solution?
It scales well. I can only hope that it would be possible to configure and that it could scale down quicker. Now it takes twenty-four hours to scale down.
We have 15 developers who regularly use the solution.
How are customer service and support?
The experience with the first-level support was a bit annoying as they took a lot of hours to figure out the issue, even though it was clear what needed to be corrected. But the professional support team on the paid support plan gave a clear and detailed response.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've used SQL in the past. While building our product, and our architecture, MongoDB was very simple and a better choice. We chose to switch to MongoDB Atlas specifically because we did not want to manage our deployment database on our own. We chose to use MongoDB Atlas because it was the best choice in the market for managing MongoDB databases. It has a proper interface, and it's easy to get started. Its ability to run on Google Cloud Platform is one of the key sectors as the rest of our efforts run on it.
How was the initial setup?
The initial setup was super easy. It took 15 minutes to setup.
What other advice do I have?
I advise others to use the solution. I would tell others to use the serverless option, but not for people near Frankfurt, as the serverless interface is unavailable for Google Cloud in Frankfurt.
I would give it an eight out of ten as it's easy to use and quick to start.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Engineer at a financial services firm with 10,001+ employees
Self manages, reduces operations times, and feature rich
Pros and Cons
- "MongoDB Atlas is a platform as a service and it has proven to be particularly valuable due to its self-managing nature. This has allowed us to minimize the amount of time and effort required to manage it, as it effectively manages itself. Additionally, it is a complete solution when looking at its features."
- "A few areas that we have noticed as being problematic with the MongoDB Atlas include user access to the platform. Currently, it is difficult to restrict and control what actions a user can perform within the solution, which poses a challenge from an internal auditing perspective."
What is our primary use case?
We use MongoDB Atlas for all of our payment transaction processing.
How has it helped my organization?
The are many advantages that we have experienced while utilizing the MongoDB Atlas. By working with this tool, our teams have been able to progress quickly without the need to involve any internal provisioning departments. This empowers application developers to independently manage the scaling up and down of the database clusters, allowing the database to be treated as an integral component of the application itself. As a result, this has significantly streamlined the development process and increased efficiency.
What is most valuable?
MongoDB Atlas is a platform as a service and it has proven to be particularly valuable due to its self-managing nature. This has allowed us to minimize the amount of time and effort required to manage it, as it effectively manages itself. Additionally, it is a complete solution when looking at its features.
What needs improvement?
A few areas that we have noticed as being problematic with the MongoDB Atlas include user access to the platform. Currently, it is difficult to restrict and control what actions a user can perform within the solution, which poses a challenge from an internal auditing perspective.
For how long have I used the solution?
I have been using MongoDB Atlas for approximately five years.
What do I think about the stability of the solution?
My overall impression of the stability of the MongoDB Atlas is incredibly positive. From our experience, it has proven to be highly reliable and efficient in its operation. The fact that it has built-in features such as auto-scaling and automatic updates enhances its stability even further. Additionally, its performance management capabilities, particularly in regard to indexing, are truly impressive. This level of stability has allowed us to focus on other tasks, as we do not have to frequently return to make adjustments or resolve issues with the database.
What do I think about the scalability of the solution?
The scalability of the solution is amazing. We plan to increase our usage.
How are customer service and support?
There have been instances when we have needed to reach out to the technical support team for assistance. In order to ensure the highest level of security and connectivity, we have implemented measures, such as utilizing Google Private Connect and engaging with MongoDB Atlas. These actions were necessary to effectively resolve any questions or issues that arose.
The technical support team at MongoDB Atlas is incredibly friendly and accommodating. They make you feel like more than just a client and their expertise in technology is exceptional. Unfortunately, there has been some fluctuation within the team and it is rare that we are able to speak with the same person on multiple occasions. However, despite this, they consistently go above and beyond in providing assistance and resolving any issues.
I rate the support from MongoDB Atlas a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have not used another solution similar to MongoDB Atlas.
How was the initial setup?
The initial setup process for this specific item is incredibly straightforward and simple, requiring only a few clicks of buttons to initiate its deployment. This makes it incredibly user-friendly, as even individuals with limited technical knowledge or expertise are able to complete the setup with ease. Its design is foolproof, which is a testament to its efficiency and accessibility.
The deployment process consisted of several important steps. Firstly, we logged into the MongoDB Atlas database to access the cluster that we desired to deploy. We specified the size we wanted and then initiated the deployment process. After completion, the solution was up and running and accessible through the internet.
The deployment takes only a few minutes.
What about the implementation team?
The solution was internally managed and deployed.
What was our ROI?
The return on investment comes from the engineering experience. That's been a good return on investment.
What's my experience with pricing, setup cost, and licensing?
The price of MongoDB Atlas is highly affordable.
When comparing the costs of managing the data internally versus utilizing an external solution, it is significantly more cost-effective to choose the latter option. The external solution saves on the resources and expertise needed to manage the data in-house, making it a more economical choice.
The standard license that we have is a basic agreement that covers most of the typical usage requirements. However, we understand that each client has different needs and therefore, we are open to negotiating discounts and custom usage agreements. As far as fees go, we do not have any additional charges other than the standard license. On rare occasions, they might offer training or consultancy services which might incur additional charges, but these are typically communicated beforehand and agreed upon.
Which other solutions did I evaluate?
Before making the ultimate decision to select MongoDB Atlas as our database platform, we thoroughly evaluated several other options that were available to us. We had access to the Cassandra database system and the Relational Database Service (RDS), as well as our existing traditional database systems such as Oracle. All of these options were carefully examined and evaluated to ensure that we were making the best decision for our needs.
The choice to utilize the MongoDB Atlas was made due to the complexity and richness of the data sets that needed to be stored. The team evaluated other options, including Amazon's DynamoDB, but found that MongoDB Atlas was seamless and was a better fit for their needs. The benefits of using MongoDB Atlas include the ability to handle complex data without the constraint of a strict schema. There have not been any drawbacks or negative experiences in using this solution, as the team has consistently found it to be effective and efficient.
What other advice do I have?
I use the solution daily.
My advice to others is for them to use the solution and stop doing everything themselves.
I rate MongoDB Atlas a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Lead at Creative Software
Schemaless, stable, and easy to set up
Pros and Cons
- "Being schemaless is what I like best about MongoDB Atlas."
- "An area for improvement in MongoDB Atlas is that it does not support individual or personal database backup, though it supports cloud cluster backup."
What is our primary use case?
We're developing a product using multi-tenant architecture, but we don't have any predefined structure, so we need to use MongoDB Atlas to support predefined architecture.
What is most valuable?
Being schemaless is what I like best about MongoDB Atlas.
What needs improvement?
An area for improvement in MongoDB Atlas is that it does not support individual or personal database backup, though it supports cloud cluster backup.
I want a query feature added to MongoDB Atlas, or if it's available, improve on it. My team needs manual coding for the pipelines, for example, creating and executing pipelines. If the query feature of MongoDB Atlas has some improvement, then the process for pipeline creation and execution would be better.
For how long have I used the solution?
I've been using MongoDB Atlas for around three years.
What do I think about the stability of the solution?
MongoDB Atlas is a stable solution. A product related to it, the MongoDB Atlas Data Lake, on the other hand, could be more stable.
How are customer service and support?
My company contacted the MongoDB Atlas Australian support team once, and I'm rating the team eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We decided to go with MongoDB Atlas because you also get MongoDB Realm, a product that lets you sync data with mobile devices.
How was the initial setup?
MongoDB Atlas has an easy setup.
I didn't deploy the solution because another senior took care of the deployment.
What's my experience with pricing, setup cost, and licensing?
I'm not familiar with the cost of MongoDB Atlas.
What other advice do I have?
I'm using MongoDB Atlas version 4.2.
The solution is deployed on the MongoDB cloud.
Around four people, mainly developers and techs, use MongoDB Atlas within the company.
I recommend MongoDB Atlas to others because of the support my company gets, apart from the product being schemaless. MongoDB Atlas also has other features, and you can take advantage of MongoDB Realm, so it's like getting more than one product.
My rating for MongoDB Atlas is eight out of ten.
My company is a MongoDB Atlas customer.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Development Engineer at a tech vendor with 1-10 employees
Stable, with high availability and many new features coming in, but technical support needs improvement, and the cost of support is expensive
Pros and Cons
- "What I found most valuable in MongoDB Atlas is its Elasticsearch feature. It also has high availability, so it's stable."
- "It would be great if it were easier to integrate MongoDB Atlas with AWS services. Technical support for MongoDB Atlas could be better."
How has it helped my organization?
I'm no longer working for the company that uses MongoDB Atlas, and I didn't stay there long, but the search functionality of the solution was helpful. The cost reduction from using MongoDB Atlas has also been beneficial. The solution also supports pay-as-you-go, another benefit of MongoDB Atlas.
What is most valuable?
What I found most valuable in MongoDB Atlas is its Elasticsearch feature.
What needs improvement?
MongoDB Atlas would be better if it had facilities for data warehousing, data lake, or ETL jobs. It probably has this functionality for large data sets, but I've not read about it, and I'm not so sure.
It would also be great if it were easier to integrate MongoDB Atlas with AWS services. Native integration between MongoDB Atlas and AWS services would make the solution better.
In the next release of the solution, the company wants to receive better support from the MongoDB Atlas team.
For how long have I used the solution?
I used MongoDB Atlas for eight to twelve months, but my last usage of the solution was six months ago.
What do I think about the stability of the solution?
MongoDB Atlas has high availability, so I have no complaints about its stability. When the database goes down, it results from huge queries or some malfunction in the operations, but the solution is usually stable.
What do I think about the scalability of the solution?
Regarding scalability, if I'm running the free version of MongoDB Atlas, a tiny application, it's an eight out of ten. However, if I'm running an extensive application that requires some support, I'd rate the scalability of MongoDB Atlas as six out of ten.
How are customer service and support?
I keep hearing from my previous team that the technical support for MongoDB Atlas has been slow on some queries or query executions.
You also have to pay for MongoDB Atlas support, and it's expensive. It would be great if support were cheaper because the team frequently interacts with technical support because of database failures, connection breaks, etc.
The technical support for MongoDB Atlas is not up to the mark, mainly because of the extra costs, so I'm rating that area three out of ten.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
My company previously used Amazon DocumentDB, so I contacted the MongoDB Atlas team as I thought it would be better for the company to switch to MongoDB Atlas because it offered Elasticsearch, which would be helpful for the company's use case. Instead of setting up a separate Elasticsearch, my company can use the Elasticsearch functionality in MongoDB Atlas.
Another reason for switching to MongoDB Atlas is that its cost was significantly less than the cost of Amazon DocumentDB.
Amazon DocumentDB lacked some of the features you can find in MongoDB Atlas because it wasn't up-to-date with the latest MongoDB.
MongoDB also supported query execution, so it was better for the use case of my company.
How was the initial setup?
It is pretty simple to set up MongoDB Atlas from scratch, and it's a good experience, but migrating from another solution to MongoDB Atlas is more complex. For example, the company was using Amazon DocumentDB and had to migrate from that solution to MongoDB Atlas. Because of the massive data, it took some time to migrate to MongoDB Atlas fully.
Deploying the solution required the support of the MongoDB Atlas team. Still, if you have one person with expertise on the infrastructure, for example, a DevOps person, that would suffice, primarily if your data volume isn't that big.
If it's a raw MongoDB Atlas setup, one person with basic skills can also handle the deployment by learning the ready-made setup process from YouTube. However, if you want to set the solution up with your EC2 instance sitting around in some VPC, you must do VPC pairing.
Connecting MongoDB Atlas with AWS Lambda on a VPC will be more challenging because it's outside the AWS native environment. Connecting the server to the MongoDB Atlas database would be a challenge. The deployment team would need various skill sets for challenging tasks, such as database migration, VPC pairing, etc.
What about the implementation team?
An in-house team implemented MongoDB Atlas with a consultant from the MongoDB Atlas team.
What was our ROI?
I don't have many complaints about MongoDB Atlas, ROI-wise. It's just the support that's a little expensive, so on that side, there's not a very great ROI. However, from the database side, as MongoDB Atlas has many new features coming in, the ROI is okay.
What's my experience with pricing, setup cost, and licensing?
MongoDB Atlas is more cost-effective than Amazon DocumentDB. It also has a pay-as-you-go pricing model.
Apart from the standard licensing cost, you must also pay to get MongoDB Atlas technical support, which is expensive.
MongoDB Atlas has different pricing models, so pricing is five out of ten for storing the data. The support is expensive, so that's three out of ten. For data updates, I'd give the price seven out of ten.
What other advice do I have?
I have some experience with MongoDB Atlas.
I remember using version 4.2 of MongoDB Atlas.
I advise anyone planning to implement MongoDB Atlas to start small and get around the platform and documentation. Learn about the MongoDB Atlas fundamentals, such as VPC pairing, etc. If you want to scale the solution, review the documentation on that first, apart from learning the platform.
My rating for MongoDB Atlas is seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Database Administrator at Türk Telekom
Allows our business to analyze social media data with machine learning and store the data in MongoDB
Pros and Cons
- "Administering the solution is easy."
- "Based on its own habitat, it's not ACID compliant. If it had an ACID compliant option, it would be more useful for database administration."
What is our primary use case?
I manage services and keep them running. The business analyzes the social media data with machine learning, and that data is stored in MongoDB.
What is most valuable?
Administering the solution is easy.
What needs improvement?
The administration is not very interactive. Most of the time, you don't need to interact with the database, just create a user and indexes. It's not very friendly for developers.
Based on its own habitat, it's not ACID compliant. If it had an ACID compliant option, it would be more useful for database administration.
For how long have I used the solution?
I have been using this solution for almost three years.
What do I think about the stability of the solution?
It's a stable solution.
How are customer service and support?
I think there are two kinds of support. One of them is local. If there is any trouble, we open the ticket with a local vendor. If they can't solve those problems, they escalate the problem to the level three engineers at MongoDB.
I would rate their technical support 4 out of 5.
Which solution did I use previously and why did I switch?
I have also used Microsoft SQL databases. There's a distinction between SQL and MongoDB because one of them is based on the schema first. The other is not schema, not permanent, because of ACID compliant databases. The transaction is very important at the SQL, MYSQL, and Postgre databases, so if any transaction fails, it has to roll back because of the schema at most of ACID compliant databases.
There are 35 million customers that consume those databases, like a POC system. Lots of transactions passing through the system are based on Microsoft SQL. Only semi-structured data – like a document based system like Twitter and social media data – is based on MongoDB.
How was the initial setup?
There are two kinds of setup. One of those setups is sharding, and there is replication. The other setup is hybrid. It's not hard to implement those systems.
Setup is easy. There are only a few commands that you have to execute. First of all, the design is a very important part of it. If you design it based on the best practices, it's easy.
As a database administrator, all those things come around as ready to run. You only need to log in to the server and implement SQL, Mongo, and MySQL databases to implement. It takes only half a day to implement those.
We had a lot of documentation. Most of the time, we couldn't expand those rules, but it's easy to implement.
We have almost 11 people on the database team.
What's my experience with pricing, setup cost, and licensing?
Comparing the price between the MongoDB and Microsoft SQL Server, we are using the enterprise edition of Microsoft SQL Server, which is more expensive than MongoDB.
I would rate the price of MongoDB 4 out of 5.
What other advice do I have?
I would rate this solution 10 out of 10.
It's a solid product. A lot of issues have been resolved. It's very sustainable, and it takes minimal effort to solve a problem. It's very easy to deploy.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free MongoDB Atlas Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Popular Comparisons
MongoDB
Amazon RDS
Microsoft Azure Cosmos DB
Microsoft Azure SQL Database
Google Cloud SQL
Oracle Database as a Service
Amazon DocumentDB
Google Cloud Spanner
Oracle Exadata Cloud at Customer
Neo4j AuraDB
Yugabyte Platform
Upstash
IBM Cloudant
Buyer's Guide
Download our free MongoDB Atlas Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- When evaluating Database as a Service, what aspect do you think is the most important to look for?
- What would be the best application SQL optimizer over the WAN?
- Which database is the best for session cashing?
- What is the biggest difference between Google BigQuery and Oracle Database as Service?
- Which low-code (no-code) database solution do you prefer?
- Which databases are supported under DBaaS solutions?
- Why is Database as a Service important for companies?