- Service Mediation: This is an abstraction layer in between the service consumer and the service provider.
- Message Routing: This feature consumes messages. It filters, enriches, and performs necessary operations on a message. It redirects them to the appropriate target endpoint, based on a certain decision making criterion.
- Data Transformation: The process of converting/transforming data or information from one format to another.
Co-Founder & Director at a tech services company with 11-50 employees
Message routing redirects messages to the appropriate target endpoint. I would suggest adding scenario-based and audio-visual tutorials.
What is most valuable?
How has it helped my organization?
I am providing the service for MuleSoft ESB. My company has delivered solutions such as travel portals, retailer engines, application integration, and a wide range of other scenarios, where ESB can be utilized.
What needs improvement?
MuleSoft ESB is a wonderful product. However, in order to help the developers utilize it extensively, I would suggest adding some scenario-based and audio-visual tutorials.
For how long have I used the solution?
I have been using this solution for four years.
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Mule ESB
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Which solution did I use previously and why did I switch?
I am working on a number of open-source integration platforms and MuleSoft ESB is an ideal choice for us. This tool makes it easier for the developers to deliver complex projects with the best quality.
How was the initial setup?
The initial/basic setup for the development and production environments was fairly easy and straightforward. For complex requirements, you may need some assistance from the experts.
Which other solutions did I evaluate?
I am working on frameworks/solutions such as Red Hat JBoss Fuse, Spring Integration, Apache Camel, and Apache ServiceMix.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Manager at Tandicorp
Integrates heterogeneous environments, developments in a short time. Exception handling flows aren't explained very well
Valuable Features:
Flexibility and high performance.
I can perform integrations with any environment and
scenery as well as growth in apps integration, is an agnostic tool architecture
ie can generate components on different architectures are JEE or .Net.
Mule ESB has a lot components and tools that apply integration patterns making it easier to development without much knowledge of patterns
Improvements to My Organization:
It allows communication between different applications with different protocols. It's also helped solve business integration issues.
Mule ESB is the heart of applications that required routing and improvement of messages such as electronic invoicing
Room for Improvement:
The documentation is not extensive and is limited to examples which are too basic.
Use of Solution:
We've used the tool for about six years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
The Spring components are easily integrable in Spring, JEE , any Java applications and any application regardless if they are web or standalone
Buyer's Guide
Mule ESB
August 2025

Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Director - Projects at a tech services company with 11-50 employees
A scalable solution with good community support
Pros and Cons
- "I am impressed with the product's connectors and scalability."
- "The solution's setup needs to be a bit more straightforward and its support needs to respond faster."
What is our primary use case?
We use the solution to create integration with different systems.
What is most valuable?
I am impressed with the product's connectors and scalability.
What needs improvement?
The solution's setup needs to be a bit more straightforward and its support needs to respond faster.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I would rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the solution's scalability a nine out of ten. We have a few hundred users for the product.
How was the initial setup?
I would rate the solution's setup a six out of ten and took around three to four days to complete.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing a nine out of ten. It is a pricy solution.
What other advice do I have?
I would rate the solution an eight out of ten. The solution is a good and stable product with great community support.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Mulesoft Developer at a tech consulting company with 201-500 employees
A user-friendly lightweight enterprise service bus and integration framework
Pros and Cons
- "I like that it's user-friendly. Compared to other ESBs, I find it easier to use. I like it better than other ESBs. I like the connectors, which make calling the APIs through the routers easier."
- "The initial setup could be more straightforward."
What is our primary use case?
We use Mule ESB to integrate different products like SAP and Salesforce. We also use it to transform data and communicate it in different versions.
What is most valuable?
I like that it's user-friendly. Compared to other ESBs, I find it easier to use. I like it better than other ESBs. I like the connectors, which make calling the APIs through the routers easier.
What needs improvement?
The initial setup could be more straightforward.
For how long have I used the solution?
I have used Mule ESB for about a year and a half.
Which solution did I use previously and why did I switch?
Mule ESB is better than Oracle.
How was the initial setup?
The initial setup is complex because of the Maven part.
What other advice do I have?
On a scale from one to ten, I would give Mule ESB an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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Hi Tejas,
Nice tutorial! Let's keep our fingers crossed that this works. I'm on day 3 of uptime. I would like to put this all to rest.
An easy solution to your problem would be not to use the threading profile-based strategy you were setting up and replace the scripting component with a pooled java component configured.
How can implement MuleSoft integration with other services?
Excellent tutorials – very easy to understand with all the details of the config parameters you provide. I hope you will continue to provide more such tutorials.
If MuleSoft starts to prosper, it is likely at least some of these well-funded competitors would come up with a competing solution, or they may even be developing one already.
I recommend Videos Courses from MuleSoft Training on Mac and Windows.
I want to learn MuleSoft ESB, I am not a java resource, weather I am eligible to learn lot required to learn Java also.
Muchas Gracias,
Sharma