Narvar is a customer experience platform that enhances post-purchase satisfaction by providing seamless communication and shipment tracking. It builds trust and loyalty by informing customers about their orders, offering easy returns and exchanges, and gathering valuable feedback to improve overall satisfaction and drive repeat business.
| Product | Market Share (%) |
|---|---|
| Narvar | 0.8% |
| Genesys Cloud CX | 3.5% |
| Salesforce | 3.3% |
| Other | 92.4% |
1. Sephora 2. Nordstrom 3. Gap 4. Levi's 5. Patagonia 6. Lululemon 7. Crate and Barrel 8. Coach 9. REI 10. Urban Outfitters 11. Anthropologie 12. Bonobos 13. Everlane 14. Warby Parker 15. Athleta 16. Madewell 17. J.Crew 18. Kate Spade 19. Michael Kors 20. Tory Burch 21. Ralph Lauren 22. Banana Republic 23. Old Navy 24. Williams-Sonoma 25. Pottery Barn 26. West Elm 27. Restoration Hardware 28. The North Face 29. Columbia Sportswear 30. Timberland 31. Vans 32. Adidas
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