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it_user527217 - PeerSpot reviewer
IS System Analyst at a healthcare company with 501-1,000 employees
Vendor
It gives us enough IOPS to manage our whole system.

What is most valuable?

The most valuable features are that it's all flash and it's super fast. The only problem is, it's a little too fast in some situations. It's actually causing problems with our applications because it's too fast.

Other than that, it's great because it gives us enough IOPS to manage our whole system. Except for that one, it works great.

How has it helped my organization?

We're able to bring in a bunch of SANs together, into one solution, instead of having a bunch of separate ones. We had about two or three other ones we were using, and now we just use one.

What needs improvement?

It's as fast as it's going to be. The problem is the whole application somehow manages to eat up 450,000 IOPS, which is insane. It just has bursts of speed because it's programmed badly. We've been trying to fight with the vendor about that because that was originally why we went with the solution.

Other than that, I can't see any areas with room for improvement right now. I haven't used it for too long. It's only been a couple of months, because it's relatively new.

What do I think about the stability of the solution?

Stability hasn't been an issue at all. It's just been that one program, pretty much, lately.

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What do I think about the scalability of the solution?

Scalability hasn't come up yet. It's pretty nice because we're planning to expand on to an offsite location, as well, to have redundancy. Scalability seems pretty good.

How are customer service and support?

We haven't yet needed to use NetApp technical support. We have gone with the vendor that sold us the NetApp. They've been helping us with it, when we have any questions. We haven't had to directly contact NetApp.

Which solution did I use previously and why did I switch?

We were having performance issues with that specific application and we were trying to fix that. Then, once we moved, we came to the conclusion it wasn't the speed problems; it was the application itself. So now, we're trying to get them to fix it. It was actually more proof of that for them.

In general, when I choose a vendor, the important criteria that I look for in a vendor are cost and performance. That's what it comes down to: Who has the best prices? The most bang for your buck.

How was the initial setup?

Initial setup seemed pretty straightforward. The vendor pretty much took care of most of it, but it was more of the implementation of the VMware. That's what we were working on, or what I was working on, anyway. It was fairly simple.

Which other solutions did I evaluate?

I think we looked at EMC a little bit, but I think they were too expensive. They were out of our price range, and we wanted to go all flash. That's pretty much why we chose NetApp.

What other advice do I have?

Make sure all your applications aren't the problem with what you're trying to fix. There really weren't that many problems with it. It just worked. It works like any other SAN really; it's just really fast.

There’s probably more VMware-type issues that you might have to run into. I’d look into how to set up a lot of iSCSIs if you have a lot of databases. Other than that, it wasn't so bad.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user335835 - PeerSpot reviewer
Global Manager (Storage) Cloud Managed Services at IT Convergence
Real User
It requires less real estate in the data center, saves power, and adds serviceable IOPS.

What is most valuable?

With All Flash, the benefit we have seen is the real estate in the data center has really shrunk by leaps and bounds. We went from having a huge rack full to provide about 10 TBs of storage to using just two shelves to provide 72 TBs of storage with solid state. It saves a lot of power and adds to the IOPS that can be serviced.

What needs improvement?

I would like to see end-to-end automation that would enable service providers to get the infrastructure with faster provisioning, decommissioning, or even performance analysis; end-to-end includes compute, network, storage and applications.

We are interested in seeing more compatibility with other virtualization platforms, especially with Oracle. That's a vast area. There seems to be two worlds: Oracle is on one side; VMware, NetApp, Cisco and all of them are on the other side. They need to come together to integrate and provide more compatible solutions. We are Oracle service providers for Oracle databases and applications. It’s a niche area and FAS still isn’t there.

What do I think about the stability of the solution?

The ONTAP OS is stable. We have the performance of the SSDs. We have the CPU processing speed, which helps us support 1 million IOPS.

I think we have a couple of options for the ONTAP versions: the 8.3 version and the new 9, which I think just reached general availability. We intend to use the 8.3, which is more stable in our environment for SATA, SAS and hybrid. We will continue to use the same stable ONTAP version for our All Flash.

What do I think about the scalability of the solution?

As I mentioned, scalability with respect to the space is very nice. cDOT gives us the scalability to expand the cluster. So we have a two-node hybrid. We added two more, making it a four-node cluster. We can expand it to eight nodes in a pure SAN cluster.

How are customer service and technical support?

Technical support is nice. It has been working well for us.

Which solution did I use previously and why did I switch?

We have traditionally used SATA disks; then we migrated to SAS, and then to a hybrid which included a flash pool. Now we have embarked on all flash. This journey has been really exciting for us. We have used each of these storage systems to package storage services for our customers.

We were previously using HPE 3PAR. I was not involved in the switch between 3PAR to FAS, and I’m not sure why we switched. When I joined this company, we already started with NetApp.

How was the initial setup?

The initial setup was straightforward. There were no problems. We usually have a professional service engineer in the data center, and we have certified engineers within our organization to work together to design and implement.

What other advice do I have?

It has usually been a unified computing platform with NetApp All Flash; so you get NAS and SAN protocols from the same box.

I would encourage my colleagues to evaluate multiple products, and find the right fit for their use cases.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user527298 - PeerSpot reviewer
Storage Administrator at a manufacturing company with 1,001-5,000 employees
Vendor
It runs on a native ONTAP operating system and supports multi-tenancy.

What is most valuable?

The most valuable features are its fast performance and that it runs on a native ONTAP operating system, which is the coolest thing.

How has it helped my organization?

If you are looking for high-performance, reliable, multi-tenancy supporting equipment, then this is a very valid, legitimate solution with a proven background and history.

If you have a system administrator doing workflow that you have defined, then it is not going to save you time or money. If you have some kind of automated system, even though you haven't paid for those services, then it is going to make a lot of difference. It will save time because this is a high-end, high performance solution.

What needs improvement?

See my comments regarding technical support.

What do I think about the stability of the solution?

The tool is stable. Over the past several years, ONTAP has proven to be very stable OS solution. People may have experienced latency issues, but my workflow and workload is significantly small, so latency happens on the fly and it is easy to fix quickly.

What do I think about the scalability of the solution?

Based on what I've heard, this tool is highly scalable. Even though I am using it in our relatively small environment, the tool is highly scalable. Any medium to large size company can afford it and it will be a good fit.

How is customer service and technical support?

We do have premium support or regular support, whatever they call it. Every time we have an issue, we call technical support, and they get online right away. I have found them very helpful. The NetApp technical teams are pretty excellent in offering services.

SolidFire is in the same boat as NetApp in terms of supporting this product. It is a fairly new technology for them as well. Comparatively, the level of support for this solution takes a little longer, but it’s all relative. It takes little longer to get support for this tool than it takes for any other FAS system.

How was the initial setup?

I was partially involved in the setup. It followed the same setup process for any other FAS system. It is pretty slick. The setup is pretty decent.

I know it uses the same OS, so I don't see why it would be different than any other FAS system. It has a different flavor, but it is not completely different. It is not using an “out-of-the-blue” OS.

What other advice do I have?

This is proven technology. You cannot question its reliability and its high scalability. It is a very solid solution. If you are looking for high performance storage gear, it is definitely a very strong solution.

We have been a long-time consumer of NetApp solutions. The reliability with NetApp is very valuable to us. We don’t want to put that at stake by trying another solution.

I currently use several other NetApp systems, such as cDOT. We are pretty much a NetApp house.

We are also using a number of systems in parallel with this tool. We have a EMC VNX unified converged solution, IBM DS, and IBM Storwize V7000.

If I were a decision maker, I wouldn't go with only one solution. I prefer to diversify. That gives me more flexibility to keep vendors competitive and then they can offer me more. I don’t want to get locked into only one solution provider. I prefer to work with multiple vendors so I have more flexibility with price.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user527220 - PeerSpot reviewer
Service Manager IT at a tech company with 51-200 employees
Real User
Performance and density are two important things for us. I am looking forward to the SolidFire integration.

What is most valuable?

All-flash performance and density are two important things for us. In terms of performance, we have a humongous database. Before this solution, we had a lot of performance issues. With this tool, we were able to nail them down to at least 20-30% performance gain. In terms of density, I don't have the numbers, but it is definitely better than the older disk-based solutions.

How has it helped my organization?

The business benefit is the rate. If you have better performance from your critical ERP applications and databases, that's a gain from the cost perspective. We are able to manage our data centers better from the space perspective. Those two pieces are the key benefits.

What needs improvement?

At a recent NetApp conference, I got a lot of good ideas from the sessions where they are trying to bring in a newer AFF. That should be good. I am looking forward to the SolidFire integration. That will give us more benefits.

How are customer service and technical support?

I have not used technical support personally, but we do use technical support on our operational issues. The team is getting pretty good response from them.

Which solution did I use previously and why did I switch?

This is where my organization's innovation comes into the picture. They keep their eye on the market and what's going on. We started that relationship around two years ago and we started ten years ago with NetApp.

We also keep an eye on how we can improve from a data center perspective. We are a big data center provider and we look at how we can make our data center more cost effective.

What was our ROI?

The ROI is good. AFF is definitely pricier than other solutions, but the price gets compensated by performance and the density.

What other advice do I have?

When looking for a vendor, I definitely look the product they are offering. I look at what the change is and how it will make a change for us. I look at the costs and benefits, the ROI, and the operation.

I am not technical, so I cannot give technical advice. However, I am part of the decision-making process at my organization. We are the central hub of providing the whole infrastructure to the company. We do a lot of homework. If we decide that we want to go with this solution and we can prove the ROI to our senior leadership, then that's that. We are then on it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user527340 - PeerSpot reviewer
Storage Technical Lead at Mercadolibre.com
Consultant
We moved volumes across the cluster without downtime.

What is most valuable?

What we like is the performance of the equipment. It's really much better than hybrid aggregate or machines with flash cache. We have been using the FAS series for a long time and it's still performing well. First we started with 7-Mode. Then we moved our databases to clustered data ONTAP. Today we have more than 24 nodes; we have a lot of machines working in cluster mode with all activities on site. It works perfectly.

How has it helped my organization?

We use an ONTAP cluster for the core Oracle DBs. The benefits are performance and the features we use, such as FlexClone to clone and restore the DBs everyday and to check if backups are properly done. These are great benefits.

What needs improvement?

In future releases, I would like to see improvements in performance. That's something that we always need. But the performance that we have right now is really good.

Also, I'd like more features related to All Flash FAS with OpenStack or All Flash FAS with Manila.

What do I think about the stability of the solution?

In terms of stability, it is much better than 7-Mode. In terms of stability and performance, it is a very good machine with very good improvements. The cache layers are warm and everything is solid state; the kickbacks are really fast; better than other solutions. It is really good.

What do I think about the scalability of the solution?

We scale one or two controllers every year by adding an extra part to each cluster if we need it. Last year, we just bought a shelf, but in the previous years, we were increasing by one or two HA pairs per cluster; that's a lot for us. But, it's easy to scale. The most interesting thing we did is we moved volumes across the cluster without downtime and with a minimal performance impact. That's something that we couldn't do in the past with 7-Mode. So that's really good for the company. For a commerce company like ours, we can't support these functions with downtime; it must be while online.

How are customer service and technical support?

Technical support is good, but it depends on the tool that you're using. In the past, we had troubles with DFM and we eliminated DFM from our infrastructure. Support for OpenStack, Cluster-Mode, and 7-Mode is really good. Because they have been doing it for many years. But in general, support from NetApp is really good.

Which solution did I use previously and why did I switch?

We decided to switch to all flash because we needed better performance and lower latencies that are stable with higher IO. That's something that traditional arrays can’t do.

How was the initial setup?

We normally set up our clusters ourselves. We request professional services from NetApp when we want to add new machines into the cluster. But for other tasks, such as to configure, generate reports, create the aggregates and move databases across the cluster, we don't need technical support. It’s relatively simple.

Which other solutions did I evaluate?

We tried SolidFire also and we liked it. But we don’t use it for Oracle, we use it for OpenStack. We also looked at other companies. For example, EMC, which is a good solution, but it's really expensive. If you compare it with NetApp, the performance is the same. When using NFS, the best is NetApp. For Oracle, we are using NFS. NetApp does not have a competitor for NFS.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user527412 - PeerSpot reviewer
Sr. Unix Administrator at Synopsys
Real User
Deduplication​ saves space because we use it for VDA.

What is most valuable?

The important features are space savings, deduplication, compression and compaction. By enabling the deduplication, we save a lot of space, because we use it for VDA. We also see some performance improvement compared to the SAS spinning disks.

How has it helped my organization?

This solution gives us better throughput, better performance and better space-saving efficiency. These are the benefits the user group has seen.

What needs improvement?

They should really prove the performance numbers they show you. They provide some general performance numbers, but performance varies for every different customer site and different workloads. What they say it will do doesn't necessarily match what it does. But we have seen some difference in workloads other than the VDA. So they should say, “For this kind of workload, here are the performance statistics and for other workloads, it varies.” They should not simply say that these numbers apply to every situation. That should not be the case.

We assumed that the performance statistics they provide are applicable for everything and we purchased it. Then, we found that this is not a scalable solution. We did not get the performance we expected. They could provide a clear indication that the numbers they show are only for a particular type of workload. They could also improve the performance to match the numbers.

What do I think about the stability of the solution?

Stability is good. We have been using NetApp products for a very long time. We are the first customer for NetApp and we have been involved in various other FAS deployments. Stability-wise, it's gotten better.

What do I think about the scalability of the solution?

Three years back, we deployed many customer systems; we have a big 24-node cluster. So scalability is very good.

For this particular deployment, we have only one HA pair. Currently, there is no requirement to grow from a scalability point of view. Our requirement is very small.  In the future, we may think of adding additional HA pairs and we can grow that scalability; we can distribute it in the future.

How was the initial setup?

The initial setup was straightforward. It was just like any other FAS system. Just install and enable some features for the AFF systems. It was not like a regular FAS system, but other than that, configuration is exactly same; simple and easy.

Which other solutions did I evaluate?

Initially, we approached multiple vendors for this kind of solution.

We have a NetApp on-site PSE and a systems manager – a NetApp group – sitting in our company. They suggested, “Why don't you explore this All Flash FAS for the VDA?” Then we evaluated the E560, a NetApp product, as well as AFF. We also evaluated other vendors such as XtremIO from Dell EMC.

Finally, for the simplicity and the flexibility, we thought of going with the AFF system.
This is a newer deployment. We used to use just the FAS system with the spinning HDD. We have changed it to all-flash.

What other advice do I have?

You definitely should consider it.

One important factor for working with vendors is flexibility. The ease to use many features like FlexClone, SnapMirror and disaster recovery features. Other than that, the support prospect is very important to us. So the storage unit itself was not the only thing we considered before deciding to go with this particular solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user527148 - PeerSpot reviewer
System Administrator at a retailer with 10,001+ employees
Real User
We have some OLTP applications. It is useful for that environment.

What is most valuable?

The most valuable features are speed, latency, and throughput. We have a few workloads where we need speed, high throughput, and fast response time. We have some OLTP applications. It is very useful for that environment.

How has it helped my organization?

In addition to what I’ve already mentioned, the other thing is we are short on rack space. We can fit a lot of this storage in less rack space. It actually helps us reduce our cost, and increase efficiency.

What needs improvement?

Right now, even though they say that you can increase the cluster to a certain number of nodes, internally, the HA is only in two nodes. It is two-node HA architecture internally in the cluster. I think they should try to really scale it out, as a solution. For example, if you have a four-node cluster. Internally, it's still like a two-node HA. You have two-node HA and two-node HA, and you can't combine that into a four-node cluster. That is, we can combine them but internally, it's still two-node clustering. If one node goes down, you are exposed. You are only on one node in your HA.

I have already spoken with the engineering folks. Maybe they can have a common back plane, so that every node can see all the shelves. They'll have to go to their hardware folks.

What do I think about the stability of the solution?

It is very stable. We have been using it for the last 2-3 years and so far, it's been very stable.

What do I think about the scalability of the solution?

We don't scale it too much because we don't want a lot of workload in the same cluster. I'm sure we can scale it if we want to.

How are customer service and technical support?

Technical support is really good; very experienced folks; very helpful; and easy to reach them. So far, so good.

Which solution did I use previously and why did I switch?

We were using the hard disk version of ONTAP in our environment. We did a PoC with All-Flash. We saw the benefits of it, so we implemented it in our environment.

How was the initial setup?

Initial setup was very simple, very straightforward. We knew exactly what to do, so it was easy.

Which other solutions did I evaluate?

Before choosing this product, we evaluated other options, but I don't think we can name them. We saw a lot of benefits. Here, we can have multiple protocols. The other vendors were only supporting specific protocols on their storage. We thought this would be more scalable in the future.

What other advice do I have?

So far, my experience with ONTAP is really good. It is highly available, easy to use, easily scalable, easy to implement, and so far, we are really happy with it. We are really happy with the performance, ROI, and the cost.

I would give it a perfect rating if they reduced the cost – it is still expensive – and then, what I have mentioned about HA.

The most important criteria for me when selecting a product are that it is highly available, scalable, and easy to use. It should be able to work in our environment, basically; in a mixed-workload environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user527127 - PeerSpot reviewer
IT Consultant at a energy/utilities company with 10,001+ employees
Real User
Performance is the most important feature. We use it for SQL, Oracle and SAP.

What is most valuable?

The most valuable features are the performance, speed, and that it is easy to manage. The most important one is performance. We use it for SQL, Oracle and SAP.

How has it helped my organization?

It makes the applications faster for production. There are no complaints from users about slowness. Performance is the main benefit of the All-Flash FAS.

It has made us more efficient, because we are an oil and gas company. Most of our applications depend on Oracle, SAP, or SQL, where it needs good performance. We have 24/7 operation. We cannot stop for any reason, because we need to produce oil, always.

What needs improvement?

There is room for improvement with the price. I’d like the price to go down.

At a recent NetApp conference, I attended a lab for Data ONTAP 9. I don't know everything about it. I need to spend some time to go through it; to see what they can improve.

Other than that, I don't have anything in mind.

What do I think about the stability of the solution?

It's very stable; no issues. We have had it installed for the last 12 months, and there have been no issues up until now.

We have already decided to buy more of them. I think, by end of this year or the beginning of next year, we will release the order for this.

What do I think about the scalability of the solution?

About 90% of our data center is sitting on NetApp, either All Flash, 8080 or something else. VMware is also sitting on NetApp. That’s also good; no scalability issues.

How are customer service and technical support?

Technical support is very good. But we are also very good; we have solid knowledge of NetApp. I have been using NetApp for the last 12 years.

Which solution did I use previously and why did I switch?

We previously used HPE, but that was a long time ago. Since we moved from HPE to NetApp, we’ve only been working with FAS.

How was the initial setup?

Initial setup was straightforward. Installation is easy, but we spent a long time proving it's good; convincing our users, which are application developers or DBAs, to move to this one. But the initial setup is piece of cake.

What other advice do I have?

As a storage admin, I just need to install my storage. I don't want someone to call me back and say, “Oh, there is an issue.” Right now, we don't have complaints from users. That means less stress, which is fantastic.

The interface is pretty good. It’s really easy to use.

The most important criteria for me when selecting a vendor to work with are stability; how much they improve the technology; service; and support. All of these together are very important.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.