NETGEAR Insight Access Points Reviews

My organization uses the solution for video surveillance through CCTV camera connections.

The solution's price point can be considered a very attractive feature.

Due to certain shortcomings in the solution's stability, I feel that the solution's stability requires improvement.

I have been using NETGEAR Insight Access Points for fifteen to twenty years. I use the latest version of the solution.

Stability-wise, the product is okay since we have to reset them many times in our company.

I won't be able to talk about the solution's scalability since my company has not done a very complex installation of the product anywhere. Generally, what happens is that whatever point is inaccessible through a wired connection, we use wireless for that.

My company has around five to ten users of the solution, and it is important to note that we don't offer connectivity solutions but rather video surveillance solutions, so we don't face much of a user load at your end.

My company does plan to increase the usage of the solution since we look forward to taking up some extra jobs in the future.

Our company sometimes uses the solution's technical support, and we have seen that they sort out our general problems quickly.

My company has experience with switches from Cisco, apart from D-Link.

Cisco's licensing costs were problematic for my company since we had to buy a license separately for every device we purchased. I know that Aruba's licensing costs are not problematic, like Cisco's licensing costs that need to be renewed every year for uninterrupted services, including the setup phases services.

The initial setup of NETGEAR Insight Access Points is very easy.

The initial setup phase of the solution takes five to ten minutes.

The implementation phase of the solution is carried out in-house by one of our organization's teams. We also implement third parties since we are a company that acts as integrators of the solution.

My company does not need to pay anything related to the solution's licensing costs.

Performance-wise, the solution is good. Reliability-wise, the solution is okay.

I would tell those planning to use the solution that it is easy to use and easy to deploy while being reasonably priced. The solution's price point is its greatest plus point in a market like India, where whoever sells the product at the lowest price point gets the most sales volume.

I rate the overall solution somewhere between six and seven out of ten.

I have a large home LAN with multiple WiFi access points. I have four connected and I have a bunch of routers.

I only use the solution's app on the iPhone, version 6.2.20.

In terms of the WiFi, it has been easy to manage updates, but I'm having to find multiple solutions to manage the entire network, which is not what the goal was. The goal was to have one solution to manage the entire network. I do not have that with Insight.

From the WiFi aspect, it's very intuitive and easy to use. The solution enables me to manage my entire WiFi from anywhere in the world, but when it comes to port control management of the entire network, I cannot use it for that.

I have no problem with the actual workings of the hardware, including the Insight Access Points throughput speeds.

The biggest issue I've had is that it works very well with the WiFi, but it does not offer any assistance at all with the routers. You can't control them or manage them at all. As soon as you want to use anything on the network side—because I have multiple 28-port switches—you can't manage them using this app.

I can't manage everything from one place. I still have to log in to individual devices and work with them that way. I was looking for a solution that would allow one-stop management and I've yet to find it.

I've talked to their tech support multiple times and they've never suggested a way to manage everything. They said that they don't offer that solution. They gave me a list of items that are managed by the Insight solution and the routers are not in there.

I have been using NETGEAR Insight Access Points for a little over a year.

From the WiFi side, the stability has been fine.

I've never had a network this large. Prior to this, it was just very small networks.

Because of the large network I have, I had a third party—Network Advocates, out of Louisville, Kentucky—set it up, so it was easy to get done that way. My experience with them during the initial setup was very good. I'm actually waiting for additional hardware to show up, so they will be involved in continuing support.

We've got the initial setup accomplished within a day. We had a network topology laid out prior to installation and it was just a matter of bringing up the devices in the topology and bringing them online.

The only maintenance on the solution, from my side, post-deployment, is to accept updates.

There isn't a return on investment because I'm not a business. I have not had any additional cost outlay with technical support to keep the system up. From that point of view, I've not had an ongoing cost.

I looked at Cisco and some other large vendors for doing large networks. The primary reason I went with NETGEAR was cost. The others wanted to charge a premium for their solutions and I did not think it was necessary for the quality that I needed, for the quality I thought I was getting with NETGEAR. So I went that way. So far, I'm happy with that.

The biggest thing is understanding how you're going to do your management, and making sure that the solution you're looking at is an end-to-end solution for your network management needs.

I use it for a residential small business. I have a BR500 VPN Router and four WAC540 Access Points. I also have three GC108PP PoE Insight Switches and a fourth that is their bigger brother.

I now have the ability to remote access my network. That works extremely well. I can access it from any place. I don't need to be physically at the device. This saves me on time and travel.

I thought that the Insight management software would be more useful for me. It is a little difficult to navigate. I have ended up using the web GUI more than I do the Insight management.

I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation.

It is sluggish. If I go to reserve an IP address, it probably takes about 45 seconds, which doesn't seem like a lot. However, if you are trying to enter 60 devices, then it takes forever because each time you enter a device it has to reload and reset it, and that never takes effect until you reboot it. It just seems to be cumbersome.

I have used NETGEAR for the last nine months.

I have only had one concern in nine months. Some of the gear reset to default somehow. I don't know what happened, but that is what happened. I discovered it, fixed it, and it has never happened again. I live in a very old neighborhood. My house is 120-years-old. We have electrical issues. I don't know if it was caused by a brownout or blackout, but we have experienced both. So, it happened once, it cleared, and it's never happened again.

NETGEAR has been a very easy company to deal with. Everybody has been extremely helpful with whom I have crossed paths at the company, whether technical or sales. I wish I could afford to add a few more products to my system. Then, I would really love it.

I switched from Luxul based on my company's recommendation. Before Luxul, we were with Apple Enterprise.

NETGEAR Insight Access Points were far superior. That is kind of an unfair apples-to-apples comparison because I assume Luxul probably has managed switches and that sort of stuff, but I upgraded my class at the same time.

I found the initial setup straightforward. The product seemed to be self-discoverable. It also integrated well.

I deployed it in stages. I was replacing a competitive company's gear. I replaced the router first, then I replaced the access points, and then I replaced the switches. So, it was not all done at one time. This took about three hours.

I have actually had some concerns and problems with the setup. However, I am in somewhat of a unique location, which makes it pretty difficult.

The pricing seems to be reasonable.

Anybody who has the need or desire to move beyond consumer-grade, big-box, store available gear will be very pleased with this product.

For all the different models combined, I would give it an eight (out of 10).

They normally help people with connectivity. That is the use case. 

The internet connectivity is good. 

The pricing and standard connectivity can be further improved. 

I have been using NETGEAR Insight Access Points for around one to two years. 

It is a stable solution. Only one user uses the solution. 

It's a scalable product. 

The initial setup is straightforward. 

We have some basic models they give without a license. 

Overall, I would rate the solution an eight out of ten.