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NETGEAR Insight Access Points vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETGEAR Insight Access Points
Ranking in Wireless LAN
22nd
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Ranking in Wireless LAN
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Wireless LAN category, the mindshare of NETGEAR Insight Access Points is 1.6%, up from 1.2% compared to the previous year. The mindshare of Ruckus Wireless is 12.0%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Ruckus Wireless12.0%
NETGEAR Insight Access Points1.6%
Other86.4%
Wireless LAN
 

Featured Reviews

DG
Owner at ERIM S.A.
Centralized management has simplified our home Wi‑Fi setup and supports multiple users reliably
Given my experience with NETGEAR Insight Access Points, my piece of advice for other organizations considering it is that they have to look at the rest of their system because NETGEAR Insight Access Points is quite useless with anything but the Wi-Fi system. I rate this product an 8 out of 10.
PS
CEO at ajuntament del Prat
Reliable wireless coverage has supported busy operations and has improved daily connectivity
We have areas that are interference-prone. I am not using BeamFlex technology with Ruckus Wireless. We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution. These are lateral management problems, and we solved them with another type of tools. However, I do not know if the new versions of the product have resolved that issue. We had approximately 150 access points at that time, so we had many points to change. We had another solution five years ago, and we changed all the access points to Ruckus Wireless solution as well as the Ruckus Wireless platform to manage all the access points.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"[Being] able to configure the WiFi devices and to see utilization remotely, or from the cloud."
"The internet connectivity is good."
"From the WiFi aspect, it's very intuitive and easy to use. The solution enables me to manage my entire WiFi from anywhere in the world..."
"I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do."
"I find the centralized management of NETGEAR Insight Access Points very beneficial because we are using five access points, and it is quite useful to be able to manage them centrally."
"The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected."
"I am all about simplicity. With the Insight management solution, I don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage my access points. You have to look at cost, and everything has a cost. There is a cost to using Insight. But if the cost is reasonable, I don't want another layer. The ability to deploy a network and then have that software built-in, without having to go to a third-party, is big. Also, the less pieces that I have to call in on, the better. So, when I'm calling NETGEAR, it's not like I'm using some third-party piece of software to manage their product. It doesn't add that layer of complexity, which is key."
"Our company sometimes uses the solution's technical support, and we have seen that they sort out our general problems quickly."
"The most valuable feature is the portal."
"It's reliable wireless equipment."
"I'm not on the technical side, so I personally haven't configured Ruckus Wireless. We've got some staff that manages that for us. But if I had to say a most valuable feature from my perspective, it would maybe be Ruckus Analytics."
"The Unleashed is a 10 out of 10."
"Its roaming capabilities and the fact that we can have redundant backup controllers are the most valuable. There is a backup controller that is heart beated to the primary. It is also fairly easy to install."
"Performance-wise, it's great."
"The product is extremely easy to manage after it is implemented."
"The biggest advantages of Ruckus Wireless are pricing and support."
 

Cons

"Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it."
"I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation."
"The biggest issue I've had is that it works very well with the WiFi, but it does not offer any assistance at all with the routers. You can't control them or manage them at all. As soon as you want to use anything on the network side—because I have multiple 28-port switches—you can't manage them using this app."
"Managing users could be improved as it is quite difficult to block someone, and it is impossible to block someone on one specific access point."
"Ubiquiti is a very good company. NETGEAR should look at that model and expand on its remote capabilities. Ubiquiti seems to have a better product."
"The pricing and standard connectivity can be further improved."
"There is always room for improvement."
"The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"My suggestion would be for them to return to more innovative thinking or innovative ideas."
"Ruckus should have an option to migrate existing licenses from an old controller to a new purchase; presently, this is not possible."
"The price could be improved."
"The solution currently lacks the integration of security services."
"I suggest more controlling features on the controller. The menu of the performance must be improved, as well."
"Previously, we would need to purchase appliances every time but it caused our data centers to get filled. Ruckus now has cloud-based controllers. They resolved the issue we were having."
"They should work to make their licensing more affordable."
 

Pricing and Cost Advice

"I think that the price of the product is reasonable."
"For what you get, the price of Insight access points is very reasonable."
"My company does not need to pay anything related to the solution's licensing costs."
"Price-wise, it is a little too high, about $20 higher than what it should be, but it's worth it. It's cheaper than Cisco's access point, but the products are not apples to apples."
"It is an expensive solution."
"We have some basic models they give without a license."
"I can source the stuff pretty quickly wherever I go through the distributor. There is pricing available at NETGEAR if you can spend between $2,000 and $5,000 on a solution. So, there is special pricing that they can help with. The vendor's reps are very responsive. They have a good channel system."
"Their pricing is perfect for smaller businesses who are money and budget conscious. There are a lot of other solutions out there that are two to three times more expensive."
"The price is reasonable."
"It is not cheap, but it also doesn't carry the high price tag of some other products on the market."
"It depends on the client. You have an initial license cost that you need to buy to bind the access point with the controller. This is a one-time fee. You also have to pay the support fee that, if I remember correctly, is about $25 per access point. Its pricing and licensing can be improved."
"The tool’s pricing is competitive with other alternative solutions’ pricing."
"We have a yearly license for our multiple mode 200 or 300 Ruckus Wireless systems. It's a good price."
"The cost per AP license should be worked on."
"Regarding pricing, Ruckus Wireless is a five out of ten. Though it's cheaper than Aruba Wireless, pricing for Ruckus Wireless, when you look at its functionality, could be more affordable."
"It is a good product, but it is pricey. In terms of the pricing, it is a bit expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Retailer
9%
Outsourcing Company
7%
Manufacturing Company
7%
Comms Service Provider
11%
Computer Software Company
9%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise22
Large Enterprise26
 

Questions from the Community

What is your experience regarding pricing and costs for NETGEAR Insight Access Points?
My impression of the pricing aspect of NETGEAR Insight Access Points is that it is not exactly cheap. I find the pricing reasonable, but it is at the upper end of the reasonable bracket.
What needs improvement with NETGEAR Insight Access Points?
Managing users could be improved as it is quite difficult to block someone, and it is impossible to block someone on one specific access point. Regarding specific features that I would like to see ...
What is your primary use case for NETGEAR Insight Access Points?
We are using NETGEAR Insight Access Points in a domestic environment with four or five users.
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Overview

 

Sample Customers

Information Not Available
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about NETGEAR Insight Access Points vs. Ruckus Wireless and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.