Okta Workforce Identity Reviews

We use the solution for authentication purposes to access our applications.

The solution has improved our employee onboarding process. The tool has two layers. If something is compromised, there is another layer of protection for our enterprise application.

Single sign-on is a valuable feature. We can log in to Microsoft and Google applications. The additional layer of protection and the multi-factor authentication process helps secure our on-prem solutions. The layer before the production will be exposed to the internet. Our IT operations have improved a lot. The operation has become more automated and augmented. We face no challenges in integrating the product with our legacy systems.

The product is expensive compared to other tools.

I have been using the solution for more than one year.

I rate the tool’s stability a nine out of ten. The stability is great. The tool is robust.

The tool is highly scalable. I rate the scalability a ten out of ten. We have more than 500 users. The product is used every day.

We have a team to raise tickets to the support team if we face any issues. The process is pretty straightforward.

Positive

The initial setup is pretty straightforward. I rate the ease of setup eight to nine out of ten. The deployment took two to three weeks. One person is enough to operate and maintain the solution.

Small and medium businesses cannot afford the tool. There are no additional costs associated with the tool. The vendor must reduce the price over time.

We used Microsoft Active Directory before. We evaluated Ping Identity, too.

We do not use the tool for remote access management. I will recommend the product to others. Overall, I rate the solution a nine out of ten.

I use Okta Workforce Identity in my company since it supports single sign-on (SSO).

Okta Workforce Identity is good for helping control all applications in one console.

The most valuable feature of the solution stems from the fact that one can create a lot of workflows with the product while also being able to add Jamf software. One can also add a lot of applications with Okta Workforce Identity so that employees can use and access them from a single console. During employees' onboarding or offboarding processes, it is very easy to activate and deactivate their access.

The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner.

I have been using Okta Workforce Identity for five years. My company is a customer of Okta.

It is a very stable solution.

It is a scalable solution.

Around 1,000 people in my company use Okta Workforce Identity. Whatever accesses we provide in our company are provided through Okta.

Whenever my company has raised a ticket with Okta's support team, we always receive immediate support. I rate the technical support a ten out of ten.

Positive

For the initial setup phase of Okta Workforce Identity, you need a person from Okta to help you. In general, you may require Okta's partner's help with the initial setup phase.

Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses.

I have not seen any disadvantages in Okta Workforce Identity. From whatever I have seen and experienced, I can say that Okta Workforce Identity is a good tool.

If you have more than 500 or 1,000 employees in your company with limited IT personnel, then you can use Okta Workforce Identity since it allows you to give access to your employees with just one console. If any employees decide to leave the organization, then it is very easy to deactivate or remove their access from your network. Okta Workforce Identity helps save bandwidth and time.

Once you get the console, it is very easy to access or add applications, reset the password for users, and reset the authenticator. If you have access to KT or knowledge transfer, it is very easy to understand Okta Workforce Identity.

I rate the overall solution a ten out of ten.

We used the solution for domain control and password management. In my previous company, they had 40 different products. We used Okta for single sign-on management.

AuthO is a highly customizable access management tool for applications. When I want to integrate an application and enable SSO, it provides a single-click operation. It is very easy. Okta enables us to integrate with customers' domains quickly. It's one of the biggest advantages. The development team can easily pull out APIs and quickly code for identity management.

It also provides multifactor authentication features. The tool helps improve our security and productivity. We can easily pull up the APIs and integrate them quickly. We would have had to build our own solution if not for Okta. Okta has saved us tons of money by removing the pain of building a tool. It is easy to use.

We had some implementation issues.

I have been using the solution for about three years.

The tool is scalable.

The support was very good.

Positive

It is a SaaS product. It took us less than a month to implement the solution in our organization. However, it took a little longer for us to deploy the tool for our customers because we had to do it product by product. We deployed it for our customers in three to four months.

We paid a license fee for our own use. For the customers’ use cases, we had an OEM model and paid a small percentage of the fee. We had a very nice Okta team. The overall cost was not bad.

I am working with Keeper in my current organization. The business case is different. I'm not looking at integrating with customer's domains or products. I use Keeper primarily for personal use cases. Okta is a very good product. Overall, I rate the product an eight out of ten.

We use Okta Workforce Identity for single sign-on (SSO).

One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature. With the solution's universal directory, you can have all the user attribute information in one place. You can store it on Okta instead of in multiple places like your AD, applications, or different IdPs. You can get all the user attribute data onto your Okta, and then you can customize it. Okta allows you to modify the user attributes, which is also one of the useful features of Okta Workforce Identity.

Because it's a password-less authentication for personal sign-on, users don't need to use a password for it. That's how Okta comes into the picture, where it identifies the user based on the certificates for authentication. In that way, it also doesn't reveal the user identity to the applications if there is a man-in-the-middle (MITM) attack.

Okta Workforce Identity uses the System for Cross-domain Identity Management (SCIM) protocol for provisioning and de-provisioning. That is also one of the benefits of having your application's functionality on a platform like Okta Workforce Identity. It's easy from an admin point of view because when you de-provision a user on Okta, it will remove all the access from the respective applications without needing anything at the application level.

Because it's a cloud-based platform, installing the agents is the only integration you need to do in your current environment. You can have their agents installed on your Active Directory servers.

The integration is quite easy for other cloud applications. They have their own catalog of all the applications you can search and integrate. Applications like Microsoft Office 365 and Salesforce are already hosted on Okta. It's just a matter of configuring the applications with your company's metadata into your applications.

The solution's user interface needs to be improved and made easy. It has a lot of repetitive things. The solution should have a single pane of interface for admins.

I have been using Okta Workforce Identity for six months.

I rate Okta Workforce Identity an eight out of ten for stability.

Since it's a cloud-based platform, I haven't faced any scalability issues with Okta Workforce Identity. Our clients for Okta Workforce Identity are enterprise businesses.

I rate the solution an eight out of ten for scalability.

The solution's technical support depends on the service level. Okta has certain packages, like gold or silver levels. If you have a silver-level agreement with Okta, you can get the right support at the right time.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

Okta Workforce Identity is one of the market's leading and stable identity solutions.

Overall, I rate the solution an eight out of ten.

Okta provides island access management solutions, which means that anyone who needs an IIM solution can get it through Okta. For example, if you have 30-40 applications and users that need to log in to all of them, Okta can integrate all of the applications into a single point of access where users can log in once and use the same session for all of their applications. Okta also provides multi-factor authentication and other security policies to protect your users and applications.

We have multiple SSO protocols that we use for our different data centers. This is just one example of how we use Okta workforce identity to address our hybrid workforce needs. Apart from SSO, we also have Active Directory integrations that allow us to integrate with customer active directories and use active directory passwords for application sign-in and runtime authentication. This is called daily header authentication. This allows us to provide a centralized identity management platform for our users, regardless of where they are located or what applications they need to access. We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days.

Currently, it has two-factor authentication. In addition to biometrics, it should offer three-factor authentication. Also, the training is too costly. Okta could reduce the training cost to make it easier.

I have been using Okta Workforce Identity as a service provider for four years.

I rate the solution’s stability a ten out of ten.

The solution’s scalability is huge. It has 99.9% service availability. We cater this solution to enterprises. I rate the solution’s scalability a ten out of ten.

The initial setup is easy. Once you understand the steps, it's straightforward. There are three steps: enrolling users, removing tenants, and updating field metadata from outside the application and SaaS integration. Deployment depends on the number of occasions, testing, and the users. If you have 30,000 users, you will need two months. I rate the initial setup a ten out of ten.

The solution is suitable for everyone, but it is locked up for a total number of years. Overall, I rate the solution a ten out of ten.

We use the product to manage access and identify several applications.

The product’s most valuable feature is multifactor authentication. It has an easier integration and configuration management process than Microsoft Entra ID. We can integrate it into different platforms.

An area for potential improvement in Okta lies in the absence of a dedicated feature for backing up the configuration of our tenants. It is challenging to obtain a comprehensive backup. We have to manually document all the configurations. They could provide a built-in tool for creating backups mitigating potential issues or crises.

We have been using Okta Workforce Identity for five years.

The technical support services are good. They respond to the queries immediately.

Positive

Compared with Okta Workforce Identity, Microsoft Entra ID is challenging to use in terms of integration and troubleshooting.

The initial setup is simple. I rate the process an eight out of ten. It takes a few weeks to complete the integration for different projects. It is a reasonable time.

The deployment team includes administrators for the applications, as they are responsible for configuring integrations from their side. The administrator plays a crucial role in integrating the Active Directory. The project may require a collaborative effort of approximately three to five individuals. It requires two engineers for maintenance.

The single sign-on (SSO) capability in Okta has significantly streamlined the user experience. It provides an ease of accessing applications. The subsequent access to other applications within the same browser is automatic, eliminating the need to initiate the multi-factor authentication (MFA) process repeatedly. We can define trusted sources and policies depending on the security requirements.

The centralized approach to managing everything from a central point has streamlined administrative tasks, eliminating the need to navigate through different systems for user and role management. It is one of the best solutions. We find a lot of information on their support website.

The overall reliability is commendable, as the platform strategically replicates its systems across various clouds, minimizing the likelihood of service disruptions. Over the past five years, we have not encountered any problems with the service.

I rate it a nine out of ten.

I use the solution in my company for its single sign-on capabilities and for secure authentication.

The feature I like the most above the product stems from the fact that the tool allows for integrations. One can integrate multiple applications with the product's single sign-on capabilities, meaning with a single username and password, you can access multiple applications. If you have 50 applications, then you need not provide a y different username and password to log individually into each application. With the single sign-on capabilities, you can log in to multiple applications using Okta Workforce Identity. Okta Workforce Identity can be used to deal with configurations and several integrations. One can access multiple applications without having to provide multiple usernames and passwords. You don't need to remember multiple usernames and passwords when you have Okta Workforce Identity. Okta Workforce Identity also provides security to its users by providing MFA features. There are also a lot of workflows available in the product, which can be beneficial for users.

The high cost of the product is an area of concern where improvements are required.

I have been using Okta Workforce Identity for a few months. I have just started to work with the product, and so I don't have much exposure to it.

Stability-wise, I feel it is one of the top most products in the market. There are very few products in the market, like the ones from Azure which are similar to Okta, which offers some of the best solutions in the market.

It is a scalable solution. For each and every feature that our company uses in the product, there is a need to make payment to Okta, making the solution costly.

The solution's technical support is good.

I have not done the product's initial setup phase.

It is always beneficial to use the product since, with the single sign-on feature, users can also provide and get access via mobile app. If you are not able to access the product, you can do certain configurations with the help of automation. Everything is possible in the product with the help of its automation tools and monitoring policies.

The product's price is high. For each feature, a certain payment is required.

The product helps improve our company's employee onboarding process because the solution has integrations with multiple applications.

The single sign on capabilities of the product is one of the best, especially in terms of its ability related to configurations.

The product has an in-built MFA feature. When someone tries to sign in, the product asks for the authentication ID.

I recommend the product to others. It is one of the best products in the market. There are some people who use SailPoint instead of Okta Workforce Identity.

I rate the solution a nine out of ten.

I am just an end user of the product, so I don't know how the product is used in remote force management in our company. I use the product to help me log on to our company's security systems.

When I was traveling, I could get my OTPs through the tool's app, through my cell phone number or via an SMS,which makes it a flexible product. The tool is helpful even in areas involving emails. It is possible to use the product in another country and add an extra layer of security to it, proving that it can be a really secure platform.

I use the tool at a low level, so it does what I need it to do for me.

The product does not offer enough integration capabilities. I want the tool to provide more integration capabilities in the future.

I have been using Okta Workforce Identity for two years.

Stability-wise, I rate the solution a ten out of ten.

It is an easily scalable solution. When it comes to the scalability features, the product has many options for people in different countries, offices, and remote locations.

I believe that there are around 1,500 users of the tool in my company.

I did contact the product's support team when my password got locked out. I could even reset the whole password from Okta easily through the tool's internal app. The support team was good.

The product's initial setup phase is straightforward.

The solution is deployed on the cloud since it is used at a company-wide level in South Africa.

Though I am not sure, I feel that during the implementation phase, my company did seek the help of a consultant and our organization's in-house team.

In terms of benefits offered by the product, I can say that the tool has centralized our company's security and internal policies while ensuring that we stay compliant so that the users stay protected. With the product in place, no phishing attacks or any other types of attacks can cause a problem since it is a secure platform.

Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model.

The employee onboarding process is okay if you use Okta Workforce Identity.

The SSO feature offered by the product is good, easy to use, and user-friendly. The tool also has a password manager as well.

The tool's MFA part comes as one of the strongest features of the product.

I feel that it is a good platform with a good security layer, especially when you are scaling out your business, and you have to manage a lot of areas.

I ate the tool a ten out of ten.