The OVPA plugins for the various OS levels.
Big Data Administrator at a comms service provider with 1,001-5,000 employees
I like the OVPA plugins for the various OS levels but there were some deployment issues on certain OS levels.
What is most valuable?
How has it helped my organization?
I'm not using it now, but when I was, it was the capability of auto fixing issues that could be customized per device, OS, or application. That seemed to make people the most excited.
What needs improvement?
It can be cumbersome to get up and running. And it's very expensive.
For how long have I used the solution?
I used it for, probably, a total of 12 years.
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What was my experience with deployment of the solution?
Just some compatibilities with certain OS levels that I remember.
What do I think about the stability of the solution?
No issues, it was very stable.
What do I think about the scalability of the solution?
No issues, in fact that's one of the features that I like about the tool.
How are customer service and support?
Customer Service:
Great.
Technical Support:It used to be great, but now it's off shore and is much more difficult.
Which solution did I use previously and why did I switch?
No, but I've used Nagios after the fact at other places because it's cheaper, but it has much less flexible.
How was the initial setup?
It wasn't complex, but, the DB behind it was the toughest part.
What about the implementation team?
I implemented at the last place, alongside Pepperweed at Intrado. They were excellent.
Which other solutions did I evaluate?
No other options were looked at.
What other advice do I have?
Be patient, and take things step by step to get it going. Once that takes place, it's pretty self-sufficient.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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