Nagios XI and OpenText AI Operations Management are competitors in the IT operations management category. While Nagios XI impresses with its customization and open-source roots, OpenText stands out for its integration and automation capabilities, although its pricing reflects its comprehensive features.
Features: Nagios XI offers extensive monitoring capabilities for network services like disk space and CPU utilization, enhanced by a highly extensible plugin system and user-created scripts for tailored monitoring. Its web-based dashboards simplify system management. OpenText AI Operations Management excels in integration and automation, providing robust analytics and support for hybrid environments, catering to comprehensive IT operations.
Room for Improvement: Nagios XI depends heavily on plugins, which can be administratively demanding and lacks efficient clustering and failover support. Its configuration system is somewhat outdated, requiring scripting skills, and the interface could be more user-friendly for non-technical users. OpenText could improve its AI and predictive analytics integration to enhance user experience, with its dashboard aesthetics needing modernization compared to leading peers like Splunk.
Ease of Deployment and Customer Service: Nagios XI is flexible with deployment, compatible with on-premises and cloud environments, supported by a strong community, although global support may face time zone hurdles. OpenText also supports on-premises and hybrid cloud models, though deployment can be complex, requiring technical expertise despite thorough customer support.
Pricing and ROI: Nagios XI allows low-cost entry through its open-source version, offering strong ROI, though higher editions can increase costs but remain competitive. OpenText's premium pricing is justified by its comprehensive features, delivering value through increased automation and efficiency, often resulting in notable labor savings.
OpenText goes out to bring the right people to answer any inquiries I have.
My team works with the customer success team for technical support and customer service for OpenText AI Operations Management.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
The stability and scalability depend on architectural considerations and the company's specific situation.
It is very stable.
We are following approximately 10,000 metrics and logs, and the platform performs pretty well.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
You need to see the big picture and understand what the customer's pain points are to find the right tuning.
Splunk is more business-friendly due to its prettier interface.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
With its automation capabilities and runbooks, it reduces after-hours costs by automatically handling recurring issues and known scenarios.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
We have a platform where we are collecting metrics, logs, and traces for OpenText AI Operations Management, and if there is an anomaly, we directly open a ticket in our ITSM system.
| Product | Market Share (%) |
|---|---|
| OpenText AI Operations Management | 0.9% |
| Nagios XI | 3.4% |
| Other | 95.7% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 17 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 35 |
Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.
Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.
With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.
Nagios XI Benefits and Features
Some of the benefits and top features of using Nagios XI include:
Reviews from Real Users
Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.
David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”
An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”
OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.
OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.
What are the key features of OpenText AI Operations Management?OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.
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