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it_user419154 - PeerSpot reviewer
Database Manager at a tech services company with 501-1,000 employees
Consultant
Apr 21, 2016
The performance is valuable, especially when compared to MySQL or DB2.

What is most valuable?

It's pretty impressive how much data we can manage and how fast we can do it with Oracle DB. The performance is also valuable, especially when compared to MySQL or DB2.

How has it helped my organization?

We handle vast amounts of data and we need to access it quickly. Oracle DB allows us to be able to do that. Again, that's impressive to us.

What needs improvement?

I don't like the user interface. I prefer to work with a console and proper lines, which, for me, is the easier way to operate Oracle DB. The current way that things are done is much more tortuous.

What was my experience with deployment of the solution?

We haven't had any issues with deployment.

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What do I think about the stability of the solution?

Oracle DB has been very stable for us, especially since it has provides us with backups. But it needs people to manage it, so you have to pay attention to properly staffing it once implemented.

What do I think about the scalability of the solution?

It's very scalable and, in fact, scales beautifully. All we've had to do is create more than one instance, which is very easy to do.

How are customer service and support?

I had an ORA-0600 error which initially didn't "exist" because it wasn't mapping with technical support. It took them some time to resolve the issue.

How was the initial setup?

The initial setup was easy and straightforward. It required only a few clicks.

What about the implementation team?

We implemented it ourselves at it was so easy to do.

What other advice do I have?

I think it's the best database technology on the market. I recommend it to anyone considering it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user419178 - PeerSpot reviewer
Sr Enterprise Database Admin at a transportation company with 10,001+ employees
Vendor
Apr 21, 2016
It gives us 99% uptime while reliably capturing all the data that's important to our business.

Valuable Features

In our business, we deal with vast amounts of financial data. We need to be able to capture all of it accurately without any downtime. We're able to do that with ODB because it gives us 99% uptime while reliably capturing all the data that's important to our business.

Room for Improvement

The look and feel of it needs improvement. It looks and feels the same throughout, but there are times when we want or need a different instance to have a different look and feel. In other words, it would be nice to be able to customize it to better suit our needs.

Deployment Issues

We've had no issues with deployment.

Stability Issues

It's very good, very stable. We're in our own ODB shop, and so far we haven't seen any issues with instability.

It is very good, very stable. We are in our own Database shop, and so far we haven't seen any issues.

Scalability Issues

We can scale it, and we are currently exploring cloud options.

Customer Service and Technical Support

We are always in touch with Oracle support, so we create cases with them often. They are very good and very consistent across all our Oracle products at every location. Technical support is centralized so we know we'll get good, consistent service from the reps.

Initial Setup

It's very easy and straightforward to set up.

Implementation Team

We implemented it in-house because it was so easy.

Other Solutions Considered

We are actually exploring other products like GoldenGate. We believe this product will give us our next big break. We're also looking into Cloud Control 13c.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Oracle Database
January 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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it_user417387 - PeerSpot reviewer
IT Specialist at a government with 1,001-5,000 employees
Vendor
Apr 21, 2016
The most valuable component of the new version 12c is the additional processing power it provides.

Valuable Features

As we're already Oracle customers, we're upgrading from version 11g to 12c. The most valuable component of the new version 12c is the additional processing power it provides.

Improvements to My Organization

For what we primarily do, we do heavy processing of OLTP and OLAP. We've used DB for some additional success in that regard.

Room for Improvement

The middleware, particularly Oracle Fusion, is what concerns us most and what we think needs the most improving.

Deployment Issues

We've had no issues with deploying it.

Stability Issues

There have been various stability issues so far, but the main concern, again, is the middleware. We're looking for some improvements in those areas.

Scalability Issues

We've had no issues scaling it for our needs.

Customer Service and Technical Support

We use technical support all the time. Whenever we run into any issues, we open up Oracle SRs. We get responses and we integrate them into our system, and we generally close out the issues successfully.

Initial Setup

I've been involved in all of our major upgrades and it's never straightforward. There are always complications because of the complexity of it all.

Other Advice

You probably need to consider some onsite support as much as possible because I'm not sure if the SR process is the best way to go. You probably need some expertise right there onsite that's familiar with your specific firm or agency. It's always difficult if you're just doing SRs.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user419103 - PeerSpot reviewer
Co Founder & Executive Director at a non-profit with 51-200 employees
Vendor
Apr 21, 2016
The most valuable features for us are the cloud-like traits of ODB, grid computing with version 11g onward, live database, and Data Guard.

What is most valuable?

The most valuable features for us are the cloud-like traits of ODB, grid computing with version 11g onward, live database, and Data Guard.

How has it helped my organization?

We're a non-profit with branches all over the world -- Africa, India, and the US -- so we need a database solution that can be centralized. We have an entire datacenter in India, but our users need access to it from our other locations.

The key thing we need is a database that can pretty much run virtually in the cloud, that is, with a virtual datacenter. When we decided on Oracle three years ago, OBD was the only database that was cloud-like, scalable, and more robust than other solutions available at the time.

What needs improvement?

Honestly, it's not really in the cloud as such, but the definition of "cloud" changes daily. It's more on VMs, but the VM's are so powerful that we can access the database from anywhere without investments in machines or other hardware. We've been doing this since 2010 and we haven't hosted with cloud providers like Datamark or AWS, so we essentially have our own cloud.

While Oracle has been excellent, they haven't been growing or leaping forward like other vendors. I heard that Microsoft SQL Server will begin working with Linux. If that happens, Oracle has to do something because the cost will be one-tenth that of Oracle.

What was my experience with deployment of the solution?

We haven't had any issues with the deployment of ODB.

What do I think about the stability of the solution?

The stability is good as the product has matured over the past few years. We initially implemented in 2014 and had upgrades since. We had some issues, which we told Oracle about and which they fixed. We had integration with a backend database because we are an Oracle workshop when it comes to database. They did not have too many customers using Oracle as a backend database.

What do I think about the scalability of the solution?

We haven't scaled because of the unique constraints of our customized datacenter, but we use Linux because of Windows limitations. But we have been able to go from a mom-and-pop garage shop to where we are now.

How are customer service and technical support?

The support is amazing. We have a great relationship with the non-profit technical support as well as with our sales rep with whom we've been with for ten years.

Which solution did I use previously and why did I switch?

We have used Microsoft SQL Server, but the problem with that is that runs only on Windows. We wanted it on other units. Then we used Sybase, but that is more of a financial database, and didn't help much for our non-profit business. Then we used IBM DB2. That's a nice database, but IBM was considerably more of a hardware than a software part.

We wanted someone who is a player only in the database world because we had everything else and because we are non-profit, we do have tie-up with different companies where we get a different special rate for licensing.

We prefer Oracle because they are the niche players in the database world. We are pretty happy.

How was the initial setup?

Because I'm a technical person and I have experience as a database administrator, the initial setup was pretty simple for me. The support was amazing and we didn't have huge roadblocks. If anything happened, such as issues with plugins, Oracle just gave us a patch.

What about the implementation team?

Our implementation was done in-house by me and my team.

What's my experience with pricing, setup cost, and licensing?

Because we're a non-profit, we have a buffet deal. For the first three years, they won't charge us any license fees for any use. It's all-we-can-eat. After three years, they'll come back and look at the footprint and license us based on that. This is a big deal for non-profits, but Oracle is willing to do it.

Which other solutions did I evaluate?

We looked at others who specialize in the cloud, such as CloudData. But Oracle is penetrating the cloud field. If you look at the Magic Quadrant, Oracle is positioned well with its RDBMS and Exadata, along with EMC Greenplum, Microsoft Azure, IBM's cloud solution, and others. We did PoCs with them all.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user412296 - PeerSpot reviewer
Senior Oracle DBA/Architect at a tech services company with 501-1,000 employees
Consultant
Apr 21, 2016
Its reliability and security are the features most valuable for us.

What is most valuable?

Its reliability and security are the features most valuable for us. We know we can depend on it and that it keep our data secure.

It's also a ubiquitous solution. It seems that OBD is everywhere. I know that knowing how to use it in one company will help me in my career at another company.

How has it helped my organization?

The biggest improvement to our organization is from a security perspective. It just keeps all our data safe as an integral part of the company. It's our go-to database solution.

What needs improvement?

Although we're not using the latest version, there are some ODB tools that are quite cumbersome to use. For example, we often use the standard backup tool and have found it to be pretty cryptic. It's needs improvement in usability as it takes a lot of effort to use.

For how long have I used the solution?

We've been using it since 1992.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

It's stable. We haven't had any issues with instability.

What do I think about the scalability of the solution?

We don't. I know it does, but we don't. We are a pretty small shop. Our data's small, so not really.

How are customer service and technical support?

This is one of our favorite things about ODB. The support is pretty good.

Which solution did I use previously and why did I switch?

I used another database and data storage system as a developer in a prior role.

How was the initial setup?

It's a very complex product, and it takes a lot of skill and experience to implement it. It's a lot easier now, but back then it was like 75 floppy disks for setup.

What other advice do I have?

Consider an open source solution as well.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user419052 - PeerSpot reviewer
Lead Oracle / Peoplesoft DBA at a government with 1,001-5,000 employees
Vendor
Apr 21, 2016
In our experience, Oracle Database is highly stable, which is the best part of it.

Valuable Features

The key and most valuable feature of any database solution is its stability. In our experience, Oracle Database is highly stable, which is the best part of it. It's certainly much more stable than Microsoft SQL Server.

Improvements to My Organization

The biggest improvement to our organization is that with ODB's stability, it gives us back our time and attention to deal with more pressing issues. We know that we have ready access to our data with ODB, and that it can be relied on.

Room for Improvement

Although ODB is stable and reliable, to make stable and reliable it has to be carefully planned because it's complicated. You really have to know how Oracle works in order to not make mistakes that compromises the DB's functioning. You have to know what you're doing and you should make sure your entire team is familiar with the documentation.

Deployment Issues

We've had no issues deploying it. Again, you have to be careful, though, because it's complicated.

Stability Issues

Stability is a 5 out of 5. Again, ODB's stability is its best and most important feature for us.

Scalability Issues

Scalability is a 5 out of 5. We've been able to scale it for our needs.

Customer Service and Technical Support

Technical support isn't perfect. I give them a 4 out of 5.

Initial Setup

I found setup to be complicated depending on how it's to be used. For us, it was complicated but we knew what we were doing.

Other Advice

There's a lot more to Oracle, and it's not as simple as you think. It's not like anybody can go and install it because you need to know what you're doing. As a team, you have to go through all the proper documentation.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user417105 - PeerSpot reviewer
Director of IT at a tech company with 501-1,000 employees
Vendor
Apr 21, 2016
The most valuable feature for us is certainly the scalability of the DB as we need capabilities for multiple terabytes of data.

Valuable Features

The most valuable feature for us is certainly the scalability of the DB as we need capabilities for multiple terabytes of data.

Improvements to My Organization

I don't know much about other organizations, and I've used SQL in the past at other companies, but because most of our customers are different federal government agencies, it's provided us scale to support many terabytes of data.

Room for Improvement

Recently with the 12.102 version, Oracle decreased the number of hardware you can use. I would like them to revert that back to where it was. We use the standard edition, so obviously that's going to hurt our customers as Oracle is reducing the hardware we can use.

Use of Solution

We've been using DB since the beginning, so 33 years now. I haven't used it personally since then, but the company has.

Deployment Issues

We've had no issues with deployment.

Stability Issues

It's definitely stable. We've had no issues with instability.

Scalability Issues

It's very scalable, which is the primary reason we use it.

Customer Service and Technical Support

Oracle's technical support is better than most, but it's not perfect. Obviously, when we open a ticket for support, it needs to get escalated a couple of times before we actually get an engineer who can really get down and help us. That's typical of the industry, so it's better than most, but not perfect.

Initial Setup

The complexity of the initial setup depends. The patch releases have been simple: you download, you install, and it works fine. There have been no issues that we've run into there. The major upgrades, however, I think with the new 12.102, they've made some changes in it, so we're still trying to figure that one out.

Other Advice

It's a great product, no doubt about it. Oracle did a good job on it and that's why they have a big market share. I think if you're starting from scratch, look for other alternatives. Investigate the alternatives to see if they can meet your needs.

Technically, it's almost flawless, I would say. There are bugs in it of course, but they are bugs that doesn't impact us as a company.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user517425 - PeerSpot reviewer
it_user517425Senior Consultant Database Security Engineer at a tech vendor with 501-1,000 employees
Real User

It's a great product, the most excellent feature is data reliability, availability and security. We've been an Oracle client for a decade.

it_user417087 - PeerSpot reviewer
Data Engineer at a aerospace/defense firm with 10,001+ employees
Real User
Apr 21, 2016
It provides the ability to have portability for all the various databases, making things a lot more flexible in terms of availability and shortening the time of upgrades.

Valuable Features

I think the most valuable feature of Oracle 12c is the ability to have portability for all the various databases. You didn't used to have that option and that functionality, so that's made things a lot more flexible in terms of availability, and shortening the time of doing upgrades, and things like that. I really like the flexibility.

Improvements to My Organization

I'm not quite sure exactly how long we've been using it, but in my experience, it's certainly provided us a lot more flexibility to do various things from an organizational perspective because of the database portability. It's a high-cohesion solution in terms of different applications and tools that are available to work with it.

Room for Improvement

Oracle is already working on improvements and in the process of adding new features, such as cloud support. It's just a matter of getting the resources to obtain and use them, and to build our existing system on top of it. I look forward to that.

Use of Solution

I've been using Oracle for about six or seven years, and I've been using 12c in the last couple of years.

Deployment Issues

We didn't have any issues with deployment.

Stability Issues

12 seems to be a little bit more stable than 11 used to be, although, knock on wood, we still use a little bit of 11.

Scalability Issues

We haven't had to do a whole lot of scaling. It's been pretty static in terms of our utilization of it. For any scaling we've had to do, it's scaled to our needs.

Customer Service and Technical Support

They're knowledgeable, proactive. It helps working in a enterprise environment as opposed to working for smaller shops that they don't get that same type of attention.

Initial Setup

The initial setup was pretty straightforward.

Other Advice

It's the way to go. It's the cutting edge, but it's not the bleeding edge, and you can certainly build upon it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.