It helps us to manage and run the company.
Systems Engineer, Crew Escape & Life Support F35 Lightning Ii at a tech company with 10,001+ employees
It has been stable. We don’t have much downtime.
How has it helped my organization?
What needs improvement?
As a developer, I use the reporting side. We need a better reporting tool with some kind of data warehouse capability. We are happy with the product, though, and are just looking for new features. Most of the time we end up using any additional features they provide.
For how long have I used the solution?
We have used the product for twelve years.
What do I think about the stability of the solution?
It has been stable for all of our twelve years of use. We don’t have much downtime. The product is really good.
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What do I think about the scalability of the solution?
It meets our scalability requirements right now.
How are customer service and support?
We are quite happy with the support we get.
How was the initial setup?
We haven’t experienced any problems regarding product upgrades. We follow a very systematic approach so that we don’t have downtime.
What other advice do I have?
We are a big company, and we are satisfied. I think it is a good product. I would give it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.


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